About Knight Security Systems
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With over 5,000 systems installed since 1983, Knight Security Systems has helped numerous clients in Texas to reduce internal and external loss and liability, and increase safety compliance, customer satisfaction and bottom line profits. Because when it comes to security, there are no second chances.
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About Knight Security Systems
- 3. B A S E D I N T E X A S Section 1: Introduction & Overview Section 2: What Makes Knight Different? Section 3: Client Success Section 4: Additional Details AGENDA
- 4. INTRODUCTION TO KNIGHT SECURITY SYSTEMS S E C T I O N 1
- 5. • Founded in 1983 • Management-owned (no venture capital) • Award-winning physical security system integrator • Enterprise-level • Custom solutions • More than 5000 systems installed • Projects completed range from $1,000 to $12,500,000 KNIGHT SECURITY SYSTEMS • Clients include: • State of Texas agencies • Municipal entities such as schools and emergency services • Hospitals and healthcare facilities • Energy, industrial and commercial entities
- 6. H.B. “Trey” West Vice President, CTO twest@knightsecurity.com LEADERSHIP Phil Lake President & CEO plake@knightsecurity.com Martin Krohn Vice President Operations mkrohn@knightsecurity.com Mark G. Anderson Vice President Gulf Region manderson@knightsecurity.com Serving Knight clients with more than 100 years of combined experience in security, management, IT, construction and engineering.
- 8. LOCATIONS Primary offices • Austin • Dallas • Houston Satellite offices • Corpus Christi • San Antonio • Midland • Lubbock • Rio Grande Valley G L O B A L R E A C H T H R O U G H T R U S T E D P A R T N E R S A C R O S S T H E W O R L D .
- 9. To assist clients to improve and protect their operational success through a long-term relationship with a focus on: • client-specific proven safety and security solutions, • innovative and proactive service offerings, • advanced technologies, • and skilled employees; KNIGHT’S MISSION HONOR, INTEGRITY, AND SERVICE
- 10. Knight Security Systems will be the sought-after electronic safety and security firm, recognized by its clients and technology partners as their preferred solutions provider in its chosen markets. Knight Security Systems thrives on cultivating an enviable working environment where people can grow and develop their talents. KNIGHT’S VISION HONOR, INTEGRITY, AND SERVICE
- 11. Our Core Values represent our commitment to treat our customers, our vendors and each other with respect and honesty. These values are meshed together to form our company culture. HONOR, INTEGRITY, AND SERVICE G U I D E D B Y O U R C O R E V A L U E S
- 12. WHAT MAKES KNIGHT DIFFERENT? S E C T I O N 2
- 13. Knight’s Round Table Process WHAT MAKES KNIGHT DIFFERENT? Technology Approach SecurePlan Service Suite, powered by KNIGHTSENTRY™
- 14. Building long-term relationships through the most collaborative and detail-oriented process in the business. KNIGHT’S ROUND TABLE PROCESS
- 15. Building long-term relationships through the most collaborative and detail- oriented process in the business. KNIGHT’S ROUND TABLE PROCESS U N D E R S TA N D C U R R E N T G O A L S A N D C H A L L E N G E S The Knight team assesses each client’s security concerns, business objectives, and technical realities — while anticipating future needs.
- 16. Building long-term relationships through the most collaborative and detail- oriented process in the business. KNIGHT’S ROUND TABLE PROCESS D E S I G N T H E R I G H T S O L U T I O N Expertly planned solutions are developed by Knight design engineers (not sales) using proven technologies for more dependable, cost-effective results.
- 17. Building long-term relationships through the most collaborative and detail-oriented process in the business. KNIGHT’S ROUND TABLE PROCESS I M P L E M E N T S E A M L E S S LY The Knight installation team is 100% focused on installation — not service — to ensure timely, world-class implementation, training, and quality control. Each project is assigned a project manager.
- 18. Building long-term relationships through the most collaborative and detail- oriented process in the business. KNIGHT’S ROUND TABLE PROCESS M O N I T O R S Y S T E M H E A LT H A N D A D D R E S S R I S K S P R O A C T I V E LY Knight’s dedicated, fully certified service team and SecurePlan™ Service Suite offer ever-vigilant, highly responsive support.
- 19. T E C H N O L O G Y M U S T S E R V E T H E C L I E N T, N O T T H E O T H E R W AY A R O U N D . • Non-proprietary, open-source technologies • Solutions with proven performance and value • Cloud-based solutions where appropriate • Above and beyond best practices TECHNOLOGY APPROACH
- 20. When is a problem not a problem? When the slightest hint of a system health risk or issue is detected and resolved before you even know about it. That’s what SecurePlan™ Service Suite is all about. SecurePlan™ S E R V I C E S U I T E , P O W E R E D B Y
- 21. KNIGHTSENTRY™ monitors the health of all client security systems, all the time. K N I G H T ’ S PAT E N T E D E V E R - V I G I L A N T S Y S T E M H E A LT H M O N I T O R I N G P L AT F O R M Cameras Access Control Intrusion Service
- 22. S H O U L D A N Y P O T E N T I A L S Y S T E M H E A LT H I S S U E O C C U R … Hard drive or CPU failure UPS and battery failure IP Switch Malfunction Power supply loss Network traffic above normal conditions Network communcation loss Camera Outage Access Control System Downtime
- 23. KNIGHTSENTRY™ instantly detects the problem... and alerts Knight’s Client Support Center… which immediately starts taking corrective actions… before there’s any risk to system integrity, evidentiary data, or client liability. KNIGHTSENTRY™ with SecurePlan™ ensures instant detection and rapid, expert resolution of system health issues. +SecurePlan™
- 24. SecurePlan™ SERVICE SUITE Flexible service level agreement (SLA) options to meet any coverage need. SecurePlanHealth™ | 24/7 system health monitoring + alerts F U N D A M E N TA L SecurePlan™ | SecurePlanHealth™ + proactive resolution + onsite support with guaranteed same-day response C O M P R E H E N S I V E SecurePlan24™ | SecurePlan™ + 24/7 onsite service with guaranteed 4-hour response window H I G H E S T S E C U R I T Y E N V I R O N M E N T S (includes free loaner equipment, annual function tests and software upgrades, and as-needed replacement for all devices.)
- 25. CLIENT SUCCESS S E C T I O N 3
- 26. SELECT CLIENTS
- 27. ADDITIONAL DETAILS S E C T I O N 4
- 28. • ISNetworld “A” Certification #400-222696 • Cisco CCNA & CCDA QUALIFICATIONS & CERTIFICATIONS • Fully licensed, insured and bondable • Factory certifications for all manufacturers represented • Licensed by Texas DPS Private Security Bureau B03566 • Licensed by Texas Fire Marshall ACR 1750889
- 29. Knight is proud to serve a wide range of school and government entities across the state of Texas and throughout the U.S. GOVERNMENT PROCUREMENT CONTRACTS • GSA Schedule Contract GS 07F 0191W • State of Texas DIR TSO-3430 • State of Texas TXMAS-10-84070 • Choice Partners In 2009, Knight was awarded the largest single public sector contract in Texas at $12.5 million. P R O U D T O B E A P A R T O F
- 30. THANK YOU K N I G H T S E C U R I T Y S Y S T E M S
- 31. 4509 Freidrich Ln. Suite 110, Austin TX 78744 P: 512-892-8801 Toll-free (800) 642-1632 A U S T I N D A L L A S / F O R T W O R T H knightsecurity.com V I S I T U S O N L I N E 10105 Technology Blvd. West, Suite 100, Dallas, TX 75220 P: 214-350-1632 500 Century Plaza Blvd., Suite 120, Houston, TX 77073 P: 281-681-3473 H O U S T O N
Editor's Notes
- Phil Lake, President & CEO Phil Lake has been in the life safety, security, and controls industries for more than 30 years, 12 of them as Knight’s President and CEO. During his tenure, Knight has grown exponentially, fueled by a dedication to service and client satisfaction. H.B. ‘Trey’ West, Vice President and CTO Trey West has served Knight as a regional VP and CTO since 2009 and, prior to that, as VP of Operations at Siemens Security. His vast experience in electrical engineering and electronic building systems are instrumental in delivering fully integrated solutions for Knight clients. Martin Krohn, Vice President Operations Martin Krohn has more than 23 years of broad experience in the fire and security alarm industry. His Six Sigma Process Improvement Black Belt training and expertise in industrial technology help Knight deliver ever-better solutions through streamlined processes and innovative employee programs. Mark G. Anderson, Vice President Gulf Region Mark Anderson, AAIA and LEED AP, has 30+ years of construction experience, with deep expertise in both sustainable and building automation integration solutions. These disciplines provide his leadership with attention to detail and a focus on performance
- Protecting people, assets, and facilities is a sacred trust that begins with the first handshake and never really ends. That’s why Knight’s expert team puts the client at the center of everything it does — working hand-in-hand to tailor unique solutions for maximum performance and ROI. It’s about building a long-term relationship to address current needs, anticipate those of the future, and help each client succeed. Understand current goals and challenges The Knight team assesses each client’s security concerns, business objectives, and technical realities — while anticipating future needs. Design the right solution Expertly planned solutions are developed by Knight design engineers (not sales) using proven technologies for more dependable, cost-effective results. Implement seamlessly The Knight installation team is 100% focused on installation — not service — to ensure timely, world-class implementation, training, and quality control. Monitor system health and address risks proactively Knight’s dedicated, fully certified service team and SecurePlan™ Service Suite offer ever-vigilant, highly responsive support.
- Protecting people, assets, and facilities is a sacred trust that begins with the first handshake and never really ends. That’s why Knight’s expert team puts the client at the center of everything it does — working hand-in-hand to tailor unique solutions for maximum performance and ROI. It’s about building a long-term relationship to address current needs, anticipate those of the future, and help each client succeed. Understand current goals and challenges The Knight team assesses each client’s security concerns, business objectives, and technical realities — while anticipating future needs. Design the right solution Expertly planned solutions are developed by Knight design engineers (not sales) using proven technologies for more dependable, cost-effective results. Implement seamlessly The Knight installation team is 100% focused on installation — not service — to ensure timely, world-class implementation, training, and quality control. Monitor system health and address risks proactively Knight’s dedicated, fully certified service team and SecurePlan™ Service Suite offer ever-vigilant, highly responsive support.
- Protecting people, assets, and facilities is a sacred trust that begins with the first handshake and never really ends. That’s why Knight’s expert team puts the client at the center of everything it does — working hand-in-hand to tailor unique solutions for maximum performance and ROI. It’s about building a long-term relationship to address current needs, anticipate those of the future, and help each client succeed. Understand current goals and challenges The Knight team assesses each client’s security concerns, business objectives, and technical realities — while anticipating future needs. Design the right solution Expertly planned solutions are developed by Knight design engineers (not sales) using proven technologies for more dependable, cost-effective results. Implement seamlessly The Knight installation team is 100% focused on installation — not service — to ensure timely, world-class implementation, training, and quality control. Monitor system health and address risks proactively Knight’s dedicated, fully certified service team and SecurePlan™ Service Suite offer ever-vigilant, highly responsive support.
- Protecting people, assets, and facilities is a sacred trust that begins with the first handshake and never really ends. That’s why Knight’s expert team puts the client at the center of everything it does — working hand-in-hand to tailor unique solutions for maximum performance and ROI. It’s about building a long-term relationship to address current needs, anticipate those of the future, and help each client succeed. Understand current goals and challenges The Knight team assesses each client’s security concerns, business objectives, and technical realities — while anticipating future needs. Design the right solution Expertly planned solutions are developed by Knight design engineers (not sales) using proven technologies for more dependable, cost-effective results. Implement seamlessly The Knight installation team is 100% focused on installation — not service — to ensure timely, world-class implementation, training, and quality control. Monitor system health and address risks proactively Knight’s dedicated, fully certified service team and SecurePlan™ Service Suite offer ever-vigilant, highly responsive support.
- Protecting people, assets, and facilities is a sacred trust that begins with the first handshake and never really ends. That’s why Knight’s expert team puts the client at the center of everything it does — working hand-in-hand to tailor unique solutions for maximum performance and ROI. It’s about building a long-term relationship to address current needs, anticipate those of the future, and help each client succeed. Understand current goals and challenges The Knight team assesses each client’s security concerns, business objectives, and technical realities — while anticipating future needs. Design the right solution Expertly planned solutions are developed by Knight design engineers (not sales) using proven technologies for more dependable, cost-effective results. Implement seamlessly The Knight installation team is 100% focused on installation — not service — to ensure timely, world-class implementation, training, and quality control. Monitor system health and address risks proactively Knight’s dedicated, fully certified service team and SecurePlan™ Service Suite offer ever-vigilant, highly responsive support.
- Non-proprietary, open-source technologies Offering clients flexibility to evolve security strategies over time Solutions with proven performance and value Giving clients peace-of-mind from day one Cloud-based systems Providing client solutions (when appropriate) with predictable and affordable costs, streamlined manageability, and unparalleled scalability Above and beyond best practices Upholding each client’s trust every time Knight touches a client’s facility or infrastructure, down to the smallest detail
- Through government procurement contracts, Knight solutions can serve the public good while conserving tax dollars and streamlining government operations.