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How to Motivate and
        Engage Employees
        Tweet This for Monthly Book Drawing:
              I’m learning about
      Employee Engagement from @Kruse

www.KevinKruse.com                             kevin@KevinKruse.com
Kevin Kruse

  • Co-author NY Times
  bestseller, We: How to Increase
  Performance and Profits
  Through Full Engagement

  • Serial entrepreneur

  • Winner “Best Place to Work”
  in PA Award
www.KevinKruse.com                  kevin@KevinKruse.com
Job satisfaction and engagement
                 is at an
             ALL-TIME LOW
         Now, what can we do about it?
www.KevinKruse.com               kevin@KevinKruse.com
Based on surveys of
          10 million
            workers in
                     150
             countries
www.KevinKruse.com         kevin@KevinKruse.com
Top 3 Secrets to Motivation
  and Engagement:
  • Growth
  • Recognition
  • Trust


www.KevinKruse.com              kevin@KevinKruse.com
Growth

     Growth itself contains the
          germ of happiness.
                   – Pearl Buck




www.KevinKruse.com                kevin@KevinKruse.com
5       things leaders can do to drive
           growth & development
           1. Hold one-on-one meetings with team members to specifically talk about
              their career goals over the next 3 – 5 years
           2. What knowledge, skills, experiences, relationships do they need in order to
              reach those goals?
           3. Help them to identify ways to close the gaps
           4. Remember! Learning & development doesn’t always have to be a formal
              event or cost money
               •     Think about mentorships, job rotations, developmental projects, lunch
                     and learns, conference share-outs, books, etc.
           5. Continue “career pathing” meetings on a quarterly basis to track progress
www.KevinKruse.com                                                       kevin@KevinKruse.com
Recognition




www.KevinKruse.com   kevin@KevinKruse.com
5      things leaders can do to drive
          recognition & appreciation
          1. Show appreciation readily, but make sure it is deserved
          2. Don’t just say it or use email! Written notes are a lost art—highly valued.
          3. Offer recognition in public or to your boss (or their boss)
          4. Use 3 part “thank you”:
               •     Express thanks
               •     Specifically mention the behavior you are grateful for
               •     Explain what it means to the company and/or how it aligns with
                     company value strategic priorities, etc.
          5. Ask people their opinion; get them involved
www.KevinKruse.com                                                            kevin@KevinKruse.com
Trust
   Trust is the essence of
               leadership.

It is the job of leaders to
    eliminate uncertainty.
            – Colin Powell




www.KevinKruse.com            kevin@KevinKruse.com
5      things leaders can do to drive
          trust & confidence
           1. Your words and deeds must match
           2. Be transparent: share the bad news along with the good news
           3. When you make a mistake, acknowledge it
           4. Never say anything about a person you wouldn’t say to their face
           5. Focus on the BHAG, the strategic plan




www.KevinKruse.com                                                     kevin@KevinKruse.com
Want a free chapter?
                      www.WeTheBook.com

                      Kevin’s Blog on Business Excellence
                         www.KevinKruse.com

                      LinkedIn: http://www.linkedin.com/in/kevinkruse67
                      Twitter: @Kruse
         Bestseller   Facebook: http://www.facebook.com/KruseAuthor
www.KevinKruse.com                                   kevin@KevinKruse.com

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How to Motivate Employees

  • 1. How to Motivate and Engage Employees Tweet This for Monthly Book Drawing: I’m learning about Employee Engagement from @Kruse www.KevinKruse.com kevin@KevinKruse.com
  • 2. Kevin Kruse • Co-author NY Times bestseller, We: How to Increase Performance and Profits Through Full Engagement • Serial entrepreneur • Winner “Best Place to Work” in PA Award www.KevinKruse.com kevin@KevinKruse.com
  • 3. Job satisfaction and engagement is at an ALL-TIME LOW Now, what can we do about it? www.KevinKruse.com kevin@KevinKruse.com
  • 4. Based on surveys of 10 million workers in 150 countries www.KevinKruse.com kevin@KevinKruse.com
  • 5. Top 3 Secrets to Motivation and Engagement: • Growth • Recognition • Trust www.KevinKruse.com kevin@KevinKruse.com
  • 6. Growth Growth itself contains the germ of happiness. – Pearl Buck www.KevinKruse.com kevin@KevinKruse.com
  • 7. 5 things leaders can do to drive growth & development 1. Hold one-on-one meetings with team members to specifically talk about their career goals over the next 3 – 5 years 2. What knowledge, skills, experiences, relationships do they need in order to reach those goals? 3. Help them to identify ways to close the gaps 4. Remember! Learning & development doesn’t always have to be a formal event or cost money • Think about mentorships, job rotations, developmental projects, lunch and learns, conference share-outs, books, etc. 5. Continue “career pathing” meetings on a quarterly basis to track progress www.KevinKruse.com kevin@KevinKruse.com
  • 8. Recognition www.KevinKruse.com kevin@KevinKruse.com
  • 9. 5 things leaders can do to drive recognition & appreciation 1. Show appreciation readily, but make sure it is deserved 2. Don’t just say it or use email! Written notes are a lost art—highly valued. 3. Offer recognition in public or to your boss (or their boss) 4. Use 3 part “thank you”: • Express thanks • Specifically mention the behavior you are grateful for • Explain what it means to the company and/or how it aligns with company value strategic priorities, etc. 5. Ask people their opinion; get them involved www.KevinKruse.com kevin@KevinKruse.com
  • 10. Trust Trust is the essence of leadership. It is the job of leaders to eliminate uncertainty. – Colin Powell www.KevinKruse.com kevin@KevinKruse.com
  • 11. 5 things leaders can do to drive trust & confidence 1. Your words and deeds must match 2. Be transparent: share the bad news along with the good news 3. When you make a mistake, acknowledge it 4. Never say anything about a person you wouldn’t say to their face 5. Focus on the BHAG, the strategic plan www.KevinKruse.com kevin@KevinKruse.com
  • 12. Want a free chapter? www.WeTheBook.com Kevin’s Blog on Business Excellence www.KevinKruse.com LinkedIn: http://www.linkedin.com/in/kevinkruse67 Twitter: @Kruse Bestseller Facebook: http://www.facebook.com/KruseAuthor www.KevinKruse.com kevin@KevinKruse.com

Editor's Notes

  1. [If no introduction, do my own introduction]If you want slides…
  2. Growth can mean I’m growing as an individual, I’m learning new things, I’m being challenged… or I’m advancing or growing in my career.We all have a need to progress, to advance.
  3. The good news is, these things don’t have to cost a lot of money.
  4. Recognition isn’t about the annual bonus check or the plaque at the awards dinner…although those are nice. It’s about the every day things. Recognition means we feel appreciated. It means our ideas are being heard. Our talent and effort is being acknowledged.
  5. It has to be genuineThe more work, the more meaningful. It’s why written cards are so valuable.Align with the behaviors you’re trying to reinforce
  6. Think about how important Trust is any relationship.Trust means both I trust our senior leaders…they’re ethical and honest. But it also means I trust the future…I trust the path and vision the leaders are guiding us towards. I’m confident that the future is bright.
  7. Confidence…refocus on BHAG