2. What are consumer rights?
a) Privileges granted to businesses
b) Legal protections for consumers
c) Discounts on products
d) None of the above
3. Which of the following is NOT a
consumer right?
a) Right to safety
b) Right to information
c) Right to free products
d) Right to choose
4. What government agency in the Philippines
handles consumer complaints related to
telecommunications services?
A) National Telecommunications Commission
(NTC)
B) Department of Information and
Communications Technology (DICT)
C) Philippine Postal Corporation (PHLPost)
D) Civil Service Commission (CSC)
5. What is the primary purpose of the
Consumer Bill of Rights?
a) To protect businesses from lawsuits
b) To educate consumers about products
c) To establish ethical guidelines for businesses
d) To protect consumers from unfair business practices
6. Which of the following is a responsibility
of consumers?
a) Demanding unreasonable refunds
b) Being informed about product choices
c) Ignoring product recalls
d) None of the above
7. If a product you purchased is unsafe and
poses a danger to your health, which
consumer right is being violated?
a) Right to choose
b) Right to be heard
c) Right to safety
d) Right to information
8. What is the main purpose of the Better
Business Bureau (BBB)?
a) To advocate for consumer rights
b) To promote unethical business practices
c) To provide free legal advice to businesses
d) To resolve disputes between consumers and businesses
9. Which of the following is NOT a common
consumer responsibility?
a) Paying for products or services received
b) Reporting unsafe products to authorities
c) Exercising your right to free products
d) Reading and understanding product labels
10. What government agency in the United
States oversees product safety and recalls?
a) Department of Agriculture (USDA)
b) Environmental Protection Agency (EPA)
c) Consumer Product Safety Commission (CPSC)
d) Federal Reserve Board
11. If you believe you have been a victim of unfair
or deceptive business practices, what should
you do?
a) Keep it to yourself and do nothing
b) Post a negative review online
c) File a complaint with the appropriate consumer protection agency
d) Confront the business owner directly