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Managing Brand Equity 
COM 280 
Kevin M. Brett 
October 7, 2014
What Are the Most Valuable 
Brands on the Planet? 
• 1. Google 
• 2. Apple 
• 3. IBM 
• 4. Microsoft 
• 5. Coca-Cola 
• 6. Samsung 
• 7. AT&T 
• 8. Amazon
The “Intel Inside” Campaign
Brands Are 30 Percent of Wall 
Street Value 
• Brands are Ethereal 
• Inspire Loyalty (Beyond Reason) 
• Shorthand for “Choice” 
• Evokes Devotion 
• Promotes Awareness
Marketing Enhances Brands 
The Four “P’s” of Marketing 
• Product 
• Place 
• Pricing 
• Promotion
Marketing Reaches Out to 
Stakeholders 
• B2B 
• B2C 
• B2G or Institutional 
• Channel
What is Brand Equity? 
• Estimated Value of the Reputation 
• Constantly in Play 
• Equity Can Rise or Decline
Brand Equity Can Rise or 
Decline
Brand Equity Can Rise or 
Decline
BP CEO: “I Want My Life Back”
Brand Equity Can Rise or 
Decline
Brand Equity Hard to Measure 
• Not Listed as an “Asset” on Balance 
Sheets 
• Intangible Value 
• Conjures Loyalty and Differentiation 
• It Exists 
• How Will Your IMC Team Promote Brand 
Equity?
Manage or Be Managed: 
Your “Brand” is in Play
Greatest Brand of All?

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Managing Brand Equity