1. CERT (UK) - Formerly known as Eden Flood Volunteers
Working in Partnership with the following organisations:
2. Kerryanne Wilde – Founder & CEO
Aim
Tell you more about CERT (UK) and who they are
Give you all a greater understanding of the real time
recovery in Cumbria since Storm Desmond
Give an insight into the ongoing work still being carried
out across the County albeit extremely slowly
Real heroes who have come out of this terrible disaster
How you can help us to help those still in dire need
3. Cumbria’s Noah’s Ark –
The Best Kept Secret
Penrith Lions Donation
B&Q - Penrith
Gravitas International
Project Linus UK –
Comfort Blankets
Handmade
Quality Furniture
Company
Main Supermarkets
Karcher – Power Washers
4. Who are CERT (UK)?
CERT (UK) is the new name for Eden Flood Volunteers
A community response group set up in response to Storm Desmond in December
2015
We liaise with a wide variety of individuals, families, businesses, organisations,
agencies, local government, emergency services & other aid charities
We collect and distribute goods donated for the flood affected throughout Cumbria
and the surrounding counties
Cumbria Community Foundation - Flood Fund, currently supports our work by
awarding us a grant for £100,000 for 1 year
Cumbria County Council support us by providing the premises which we are in until
July 2017 – Rent Free which is suitable for our needs, centrally placed in the county
(Penrith) and just of the M6 at J40
We collect and deliver goods to homes with a lease hire van provided by Northgate
And finally the most important part of our organisation
Volunteers continue to be the backbone of everything which we do
and achieve
5. Response
CERT (UK) already has and is
continuing to collaborate & engage
with a wide range of groups,
organisations, companies and
individuals who have a role to play in
any disaster situation
This would be:
Imminent flood threat supplies
Emergency supplies distribution
Volunteer support co-ordination
Signpost & emergency hot
desking
Replacement homeware
Secure communications with the
relevant authorities
Local Government
Emergency Services
Community Action Response
Charity Action Response
Utility Providers
Housing
Emergency Supplies
NHS & Care agencies
Homeware Donations
Raising Awareness
Media
Responders
7. Emergency Services
Emergency
services
Police
Fire
NWAS
Mountain
Rescue
GNAA
Vehicle
rescue
While the emergency services continue to
do a fantastic job, the impact a disaster
has on them can be monumental
Our aim is to increase our
communications, to assist the emergency
services & the community in disaster
situations as we did during Storm
Desmond
This would be particularly effective in more
isolated villages and farms, where the
community links are stronger
Also, we would be the link organisation
within Cumbria which volunteer
organisations and individuals flock to, so
that we have a co-ordinated response
within the 3rd Sector and those wishing to
support during times of disaster in a safe
and controlled environment
8. Community Action Response
3rd
Sector
Emergency
Hubs
Community
Centres
Reception
Centres
Emergency
Food/ Drink
Emergency
Contacts
Crisis
Charities
The City & District councils role at the time of any
disaster is to respond to such emergencies with
opening, managing and supplying emergency
hubs/centres for residents to shelter and stay safe.
During Storm Desmond there were grave failures,
centres were flooded, no plan B and no real co-
ordination,
So we at CERT (UK) with our experience on the
ground and having our emergency hub up and
running within 24 hours of Storm Desmond hitting
the County want to change this by:
Linking in with the centres would ensure that
the emergency supplies would be delivered by
need as many do not have the facilities to store
donations
We would provide emergency packs, to include
drinks, food, toiletries, bodycare & baby
supplies individually tailored
We continue to work with parish and district
councils to formulate Emergency plans which
link to our work and our services
9. Charity Action Response
Action
Charities
British Red
Cross
Salvation
Army
Tunnel 2
Towers
Rotary
Khalsa Aid
Age UK
We have already established and built
links with many charitable organisations,
which has been crucial in immediate
circumstances with communications to
help, support, lifting spirits & hope
This has also been instrumental in
breaking down cultural, religious & social
barriers
The network of support continues to be
built on and we are confident in the event
of further floods we are only a phone call
away from potentially hundreds of
volunteers co-ordinated within the
structures & procedures which we have
put in place to manage this
We also have registered volunteers and
supplies to assist families in clearing the
flood residue
10. Utility Providers
Utilities
Electricity
Gas
Water
Drainage
Oil
Telecoms
We are in communications with various
utility providers :
Looking at options to see what utility
services can do to minimise damage,
possible solutions and preventative
measures with some conformity
We want a real time service
communication for reinstatement of
services for the properties & areas that
lose their supply
Also, looking at how the utilities
communicate remedial/structural work
related to damage caused by disasters
to the general public
11. Housing
Housing
Housing
Association
Council
Housing
Private
Landlords
Business
Landlords
Supported
Living
Letting
/Estate
Agents
Housing is an area that CERT (UK)
plans to raise awareness & link in with
accommodation providers
During an emergency situation finding
appropriate accommodation to move
families who have specific
needs/vulnerabilities i.e. disabilities
and/or additional needs, is vital to
ascertain prior to an event to reduce
the chance of families being split up
when the event occurs
Building trust and reliability to assist
with accommodation solutions,
quickly, efficiently & within budget
12. Emergency Supplies
Emergency
Aid
Provisions
Tesco
Morrisons
Sainsburys
Lidl
Aldi
Asda
CERT (UK) has a warehouse centrally
located in Cumbria. Just off the M6,
Junction 40 Penrith, it is ideally situated
to receive and distribute throughout
Cumbria
We have strong links with community
champions from all major supermarkets
this enables us to work with them during
and long after the initial disaster for
ongoing needs and requirements
Personal 1:1 contact with local
businesses, working with these we can
tailor a more precise supply requirement,
appropriate to the needs of the
emergency
13. Homeware Donations
Essential
Home
Products
Next
G-Plan
QFC
Sealy
Akzo-
nobel
B&Q
We have made intricate links with large
national and international companies for
large donations of furniture and essential
home products
The long term effects particularly for the
uninsured, high excess and low income
homes is devastating, they simply do not
have the finances to replace all which the
disaster “took”
We mustn’t however forget those insured,
as they have the uphill battle/struggle with
insurance companies, even though
adequately insured
Those affected not only need goods but
also require decoration supplies. i.e.
plasterboard & fixings, tiles, paint &
wallpaper, bathroom suites and kitchen
fitments
14. Resilience & Awareness
Flood
Awarenesss
Schools &
Further
Education
3rd Sector
Agencies
Businesses
Farming
Community
Community
Groups
Civil
Society
Groups
Building social awareness within the
community is critical for engagement
We are actively working with the
farming communities which have been
left decimated, these are the hard to
reach communities as they are
reluctant to ask for help, going forward
we aim to set up a therapy project
which will help them to recover from the
after effects of Storm Desmond
We deliver talks to schools, groups and
communities which want to find out
more about how we can support them,
but also what they can do to help
themselves
Quote: If we do what we have always done.
We will get what we have always got!!
15. Social Media & Media
Social
Media &
Media
Local TV -
ITV Border &
BBC Look
North
National TV –
SKY, ITN
News, etc
Local Radio –
BBC
Cumbria,
CFM & Eden
FM
Tabloid
Press
TV Programs
– Countryfile,
Homes under
the Hammer,
DIY SOS
Facebook,
Twitter &
Instagram
Before, during and after the event social
media and the general media, are crucial for
getting timely, accurate information without
scaremongering or panicking the general
public.
The media play a crucial role in ensuring
the information & awareness is accessible
to all in various mediums
Our media links are strong with honest &
factual reporting by journalists who are
keen to put out as much information to
help the affected, their friends & family,
locally, nationally & internationally
We also, have our secure network facility
which we can send sensitive information to
various contacts across Cumbria, UK and
Internationally should this be required
16. Working
Together To
Make A
Difference
CERT Award Winning Team
Tunnel 2 Towers
San Nirankari Mission CERT - Volunteer
Clients Home
1 mth after
Storm
Desmond
floods
Nicki Ivinson – Asda CCPenrith Lions
Muslim Community Events
