2. Millennials…
Relentlessly critical
Wear flip-flops to work
Aspire to change the world
Narcissistic
Prefer cat videos to news
Selling to Millennials
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3. But can you
connect with them?
Awkward stock photos?
Take a hike!
Boring newsletters?
Yawn…
Antique websites
(um, 1997 is sooo yesterday)
Selling to Millennials
Blog.crazyegg.com
4. Why you need to connect
with Millennials:
Their purchasing power is on the rise
1 in 10 earn 6 figures (plus)
Selling to Millennials
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5. How do you reach this
hyper-critical,
impossible-to-please,
unbearably casual
demographic?
Selling to Millennials
Blog.crazyegg.com
6. 1. Understand what motivates
them
Selling to Millennials
They’re a product of their sociology…
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7. Understand…
They’re the generation with the highest
education rate – which means they're
obsessed with doing their research.
Selling to Millennials
Blog.crazyegg.com
8. Understand…
They grew up with technology and believe
in its power to improve the world – they've
witnessed this change first-hand.
Selling to Millennials
Blog.crazyegg.com
9. Understand…
Connectivity is their lifeblood – Facebook
helps them stay in touch with everybody.
Selling to Millennials
Blog.crazyegg.com
10. Understand…
They entered the workforce in an incredibly
weak economy — and fear for their futures
— so they manage our money carefully.
Selling to Millennials
Blog.crazyegg.com
11. Understand…
They are relentlessly committed to results
and efficiency – and they like recognition
for our contributions.
Selling to Millennials
Blog.crazyegg.com
13. Tips
Marketers need to speak to Millennials in
terms of their values.
Don't stereotype them.
Speak to them in a language they
understand and they'll listen— they really
are paying attention.
Selling to Millennials
Blog.crazyegg.com
14. A tag line that connects:
―Do great things‖
Selling to Millennials
Blog.crazyegg.com
15. 2. Make them Laugh
Millennials need a laugh.
They are struggling to find
meaningful work and high-paying
salaries.
Higher education? Grad school is
a 6-figure expense.
Many are stuck with
unmanageable student debt
loads.
Selling to Millennials
Blog.crazyegg.com
16. 2. Make them Laugh
Did I mention they're highly educated? In
other words, they're well-versed in the art
of satire.
Humor reminds them of how beautiful life
is… that the world will never crush them.
Selling to Millennials
Blog.crazyegg.com
17. Tip: Make your CTAs fun, e.g.,
―Procrastinate better.‖
Selling to Millennials
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18. 3. Get to the Point
At any given time, we have 100
different things on our mind.
We are notorious multi-taskers
who are glued to our mobile
phones.
Keep your marketing message
as short and sweet as possible.
Selling to Millennials
Blog.crazyegg.com
19. 3. Get to the Point
Think usability: Tell us
exactly what to do,
what to expect, and
what we should expect to get
Selling to Millennials
Blog.crazyegg.com
20. Tip: Use a clear & compelling
value proposition, like:
―Expert conversations…‖
Selling to Millennials
Blog.crazyegg.com
21. Final Thoughts…
Successful conversion optimization
strategists know nurturing relationships is
invaluable to the customer acquisition
and retention process.
Selling to Millennials
Blog.crazyegg.com
22. Final Thoughts…
It means embracing psychology and
building bonds for the long term...
Even if those customers think and act
differently than you expect.
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23. In short…
Embrace Millenials as they are.
You'll reap the benefits in future sales.
Selling to Millennials
Blog.crazyegg.com