Answer with a positive greeting. Source: https://www.answeringservicecare.net, Information shared above is the personal opinion of the author and not affiliated with the website.
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Telephone Do’s
1. Telephone do’s
Don’t let it ring more than 3 times.
Answer with a positive greeting.
Give your name and organization.
Words should be enunciated and said slow.
If someone must be put on hold, ask for permission first.
Give him on her the option to leave a voicemail message.
When a caller is speaking, listen without interruptions.
Ask the person’s name before transferring the call.
Source: https://www.answeringservicecare.net, Information shared above is the
personal opinion of the author and not affiliated with the website.