Answer with a positive greeting. Source: https://www.answeringservicecare.net, Information shared above is the personal opinion of the author and not affiliated with the website.
2. Don’t let it ring more than 3 times.
Answer with a positive greeting.
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3. Give your name and organization.
Words should be enunciated and said slow.
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4. If someone must be put on hold, ask for permission first.
Give him on her the option to leave a voicemail message.
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5. When a caller is speaking, listen without interruptions.
Ask the person’s name before transferring the call.
Source: www.answeringservicecare.net