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Social Media in the Workplace
Kate Bischoff
Rory Zamansky
Who We Are
Kate Bischoff
Employment Attorney
Social Media Aficionado
@k8bischHRLaw
Rory Zamansky
Civil Litigator
Social Media Aficionado
What We’re Going to Cover
• How employee use of social media impacts
the workplace
• How employers can use social media to their
advantage
• How to avoid the legal pitfalls surrounding
social media in the workplace
 1.42 billion users*
 58% of adult population**
 58% are connected to work colleagues**
 85% post daily or weekly**
* Statistica. http://www.statista.com/statistics/272014/global-social-networks-ranked-by-number-of-users/
** Demographics of Key Social Networking Platforms, pewinternet.org (1/9/15)
 288 million users*
 19% of adult population**
 30% are college educated**
 60% of user post daily or weekly**
* Statistica. http://www.statista.com/statistics/272014/global-social-networks-ranked-by-number-of-users/
** Demographics of Key Social Networking Platforms, pewinternet.org (1/9/15)
 347 million users*
 23% of adult population**
 50% of online adults holding a college degree**
 38% of users post daily or weekly**
* Statistica. http://www.statista.com/statistics/272014/global-social-networks-ranked-by-number-of-users/
** Demographics of Key Social Networking Platforms, pewinternet.org (1/9/15)
 300 million users*
 21% of adult population**
 90% of users are under 35 years of age***
 73% post daily or weekly**
* Statistica. http://www.statista.com/statistics/272014/global-social-networks-ranked-by-number-of-users/
** Demographics of Key Social Networking Platforms, pewinternet.org (1/9/15)
*** DMR, http://expandedramblings.com/index.php/important-instagram-stats/2/ (6/16/15)
 200 million users*
 70% of users are female**
 71% of users are under 34 years of age
 100 million users share daily**
* Statistica. http://www.statista.com/statistics/272014/global-social-networks-ranked-by-number-of-users/
** DMR, http://expandedramblings.com/index.php/snapchat-statistics/
 72.8 million users*
 22% of adult online users**
 85% users are female*
 4.8% of users use Pinterest during work hours*
* DMR, http://expandedramblings.com/index.php/pinterest-stats/ (7/3/2015).
** Demographics of Key Social Networking Platforms, pewinternet.org (1/9/15)
• It’s everywhere
– On employer-owned
equipment
– Smartphones
• Employees are already
connected
• Employee posts, tweets &
pictures around the water
cooler
Employer Use of Social Media
Recruiting
• Find candidates
• Research
candidates
– Google Results
• Post Positions
SHRM definition:
Employer branding communicates an
organization’s mission and values and what
makes it a unique and attractive place to work.
Driving Team Collaboration
• Facebook Groups
– Facebook For Work
– Messenger
• Other social tools
– Slack
– HipChat
– Yammer
– Vidku
Seeps Into the Workplace
• Faster than “pizza in the breakroom”
• Discipline
– Suspensions
– Termination
• Trade Secret/Confidential Information
Pitfalls
• Discrimination
• Wage & Hour Issues
• Unfair Labor Practices
• Federal Trade Commission
• Privacy
• Recordkeeping
– Investigations (internal & agency)
– Litigation
Discrimination
• Learning protected class status before hire
• Learning protected class status after hire
Harassment/Hostile Work
Environment
• Posts, tweets, images that could affect the
workplace
Discrimination or Good Term?
Tips
• Recruiting
– What disqualifies
– HR Pro researches
– Wait as late as possible
– Ask the candidate
• Management
– Friending? Following? Connecting?
– Does it impact the workplace?
Wage & Hour
• If non-exempt employees use social media
during non-work time for work, the time is
compensable.
• Number of non-exempt employees will
dramatically increase sometime in 2016.
Unfair Labor Practice
• National Labor Relations Board
– Examine Employer Behavior
– Examine Employer Policies
• Suggestions
– General Counsel Advice
– Policies
NLRB Prescribed Policy
NLRB Prescribed Policy
Unfair Labor Practice or Good Term?
Federal Trade Commission
Endorsement Guidelines
Handling the Endorsement Guidance
#ad
#whoohooatwork
#ilovemyjob
#lookwhatwedid
#greatdayatwork
#ilovewhatido
#igettoworkhere
#workperk
#igettomakeadifference
#wedocoolstuff
#iworkhere
#paid
Privacy
• 23 states prohibit requests for employee or
applicant usernames & passwords
Stored Communications Act
• Unauthorized access
• Getting beyond privacy settings
Monitoring
• Tools exist to do so
• Should you?
• Create a knew or should have known
standard
Recordkeeping
• What social media records are you keeping?
– Recruitment records
– Disciplinary records
• Investigations
– Internal
– Agency (EEOC, OFCCP, state agencies)
Recordkeeping
• Litigation
– Pre-litigation
– Discovery
– Use at trial
– Settlement provisions
• Destruction
Questions?
Kate Bischoff
kbischoff@zelle.com
612-336-9125
@k8bischHRLaw
Rory Zamansky
rzamansky@zelle.com
612-359-4280

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Social Media in the Workplace

  • 1. Social Media in the Workplace Kate Bischoff Rory Zamansky
  • 2. Who We Are Kate Bischoff Employment Attorney Social Media Aficionado @k8bischHRLaw Rory Zamansky Civil Litigator Social Media Aficionado
  • 3. What We’re Going to Cover • How employee use of social media impacts the workplace • How employers can use social media to their advantage • How to avoid the legal pitfalls surrounding social media in the workplace
  • 4.
  • 5.  1.42 billion users*  58% of adult population**  58% are connected to work colleagues**  85% post daily or weekly** * Statistica. http://www.statista.com/statistics/272014/global-social-networks-ranked-by-number-of-users/ ** Demographics of Key Social Networking Platforms, pewinternet.org (1/9/15)
  • 6.  288 million users*  19% of adult population**  30% are college educated**  60% of user post daily or weekly** * Statistica. http://www.statista.com/statistics/272014/global-social-networks-ranked-by-number-of-users/ ** Demographics of Key Social Networking Platforms, pewinternet.org (1/9/15)
  • 7.  347 million users*  23% of adult population**  50% of online adults holding a college degree**  38% of users post daily or weekly** * Statistica. http://www.statista.com/statistics/272014/global-social-networks-ranked-by-number-of-users/ ** Demographics of Key Social Networking Platforms, pewinternet.org (1/9/15)
  • 8.  300 million users*  21% of adult population**  90% of users are under 35 years of age***  73% post daily or weekly** * Statistica. http://www.statista.com/statistics/272014/global-social-networks-ranked-by-number-of-users/ ** Demographics of Key Social Networking Platforms, pewinternet.org (1/9/15) *** DMR, http://expandedramblings.com/index.php/important-instagram-stats/2/ (6/16/15)
  • 9.  200 million users*  70% of users are female**  71% of users are under 34 years of age  100 million users share daily** * Statistica. http://www.statista.com/statistics/272014/global-social-networks-ranked-by-number-of-users/ ** DMR, http://expandedramblings.com/index.php/snapchat-statistics/
  • 10.  72.8 million users*  22% of adult online users**  85% users are female*  4.8% of users use Pinterest during work hours* * DMR, http://expandedramblings.com/index.php/pinterest-stats/ (7/3/2015). ** Demographics of Key Social Networking Platforms, pewinternet.org (1/9/15)
  • 11.
  • 12. • It’s everywhere – On employer-owned equipment – Smartphones • Employees are already connected • Employee posts, tweets & pictures around the water cooler
  • 13. Employer Use of Social Media
  • 14. Recruiting • Find candidates • Research candidates – Google Results • Post Positions
  • 15. SHRM definition: Employer branding communicates an organization’s mission and values and what makes it a unique and attractive place to work.
  • 16. Driving Team Collaboration • Facebook Groups – Facebook For Work – Messenger • Other social tools – Slack – HipChat – Yammer – Vidku
  • 17. Seeps Into the Workplace • Faster than “pizza in the breakroom” • Discipline – Suspensions – Termination • Trade Secret/Confidential Information
  • 18.
  • 19. Pitfalls • Discrimination • Wage & Hour Issues • Unfair Labor Practices • Federal Trade Commission • Privacy • Recordkeeping – Investigations (internal & agency) – Litigation
  • 20. Discrimination • Learning protected class status before hire • Learning protected class status after hire
  • 21. Harassment/Hostile Work Environment • Posts, tweets, images that could affect the workplace
  • 23. Tips • Recruiting – What disqualifies – HR Pro researches – Wait as late as possible – Ask the candidate • Management – Friending? Following? Connecting? – Does it impact the workplace?
  • 24. Wage & Hour • If non-exempt employees use social media during non-work time for work, the time is compensable. • Number of non-exempt employees will dramatically increase sometime in 2016.
  • 25. Unfair Labor Practice • National Labor Relations Board – Examine Employer Behavior – Examine Employer Policies • Suggestions – General Counsel Advice – Policies
  • 28. Unfair Labor Practice or Good Term?
  • 30. Handling the Endorsement Guidance #ad #whoohooatwork #ilovemyjob #lookwhatwedid #greatdayatwork #ilovewhatido #igettoworkhere #workperk #igettomakeadifference #wedocoolstuff #iworkhere #paid
  • 31. Privacy • 23 states prohibit requests for employee or applicant usernames & passwords
  • 32. Stored Communications Act • Unauthorized access • Getting beyond privacy settings
  • 33. Monitoring • Tools exist to do so • Should you? • Create a knew or should have known standard
  • 34. Recordkeeping • What social media records are you keeping? – Recruitment records – Disciplinary records • Investigations – Internal – Agency (EEOC, OFCCP, state agencies)
  • 35. Recordkeeping • Litigation – Pre-litigation – Discovery – Use at trial – Settlement provisions • Destruction

Editor's Notes

  1. Rapid Global Business Solutions supervisor Kelsey Rossey acknowledged that Banks’ comment was an expression of his religious convictions, but “the tone of the comment … was discrimination in and of itself and that’s not something that we can protect.” -
  2. http://www.natlawreview.com/article/nlrb-holds-employee-s-obscene-facebook-post-criticizing-supervisor-protected
  3. Delaware effective August 7