1. KAREN SHEARER DUNN
(704) 441-9217
KarenShearerDunn@aol.com
www.KarenShearerDunn.com
SUMMARY OF QUALIFICATIONS
Training specialist, speaker/facilitator and instructional designer with experience in all areas of talent and leadership
development. Knowledge of curriculum development and instructional design with excellent written, oral and
presentational communication skills as well as knowledge of adult learning and leadership principles.
PROVEN SKILLS AND ABILITIES
Public speaking and facilitation
Sought after dynamic speaker who has presented at conferences, luncheons, meetings and workshops across the
U.S. and around the world
Instructional design
Use of the ADDIE model of instructional system design including needs assessment, designing programs or individual
modules using skills-based objectives, developing content, facilitating and delivering programs, and evaluating
program effectiveness.
Subject matter expert
Taught courses in Organizational Communication, Group Dynamics and Team Building, Conflict and Change
Management, Communicating Across Generations, Gender and the Workplace, Intercultural Communication,
Business Communication, Interpersonal Communication, Leadership and Communication
Online and distance learning
Taught numerous online classes and proficient with a variety of LMS including Moodle and Engage and many e-
learning authoring tools such as Camtasia, Capivate, Storyline, and Prezi. Also have experience with video/audio
editing and graphics software such as Microsoft MovieMaker, Final Cut Pro and Adobe Photoshop. Strong
knowledge of Microsoft Office Suite.
EXPERIENCE
Speaker, Trainer and Coach, Karen Dunn Talent Development Consulting and Speaking
Contract talent development specialist offering services in instructional design, development, training facilitation,
organizational coaching and speaking as a subject matter expert in organizational communication. (1995-present)
Professor, Queens University of Charlotte, Knight School of Communication
Developed and instructed courses in both the day and adult evening and online programs. Was selected as lead trainer
at the Center for Excellence in Teaching and Learning mentoring new faculty as well as being involved with the McColl
School’s Leadership Development Institute. Served as Department Chair, Acting Dean and Program Director supervising
approximately 20 full and adjunct faculty. (1993-2015)
Instructor, Northern Illinois University, DeKalb, Illinois (1991-1993)
Senior Account Executive, Leo Burnett & Co., Chicago, Illinois
Account management on McDonalds account. Liaison between client, agency and other outside vendors. (1990-1991)
Instructional Designer/Education Specialist, Arthur Andersen & Co., St. Charles, Illinois
Designing and developing instructional materials for Management Development courses within the Professional Education
Division. (1989-1990)
EDUCATION
Master of Arts in Organizational Communication The Ohio State University, Columbus, Ohio
Graduate courses also taken Instructional Design, Adult Learning Theory, HR Management and Training and
Development (1987-1989)
Bachelor of Science in Business Communications Georgetown College, Georgetown, Kentucky
Graduated with Honors, Areas of study: advertising, public relations, and management (1982-1986)
PUBLICATION
Co-author of the book Sex, Gender and Jobs, Greenwood Publishing, 2001.
2. CONTRACT TALENT DEVELOPMENT EXPERIENCE
IBM:
Assisted in the needs analysis, design and development of the Women’s Leadership Institute in addition to
designing and facilitating two sessions within the program. Participated in the evaluation of the pilot and revision of
the program. Was conducted at Raleigh, NC; Endicott, NY; East Fishkill, NY; Poughkipsee, NY; and Burlington,
VT sites. (1998-2004)
Designed and facilitated two sessions for the “Women in Technology in the New Millennium” women’s leadership
conferences conducted in New York, Vancouver, Milan, Barcelona and Vienna. (2001-2006)
Designed and facilitated half-day workshop entitled “Men and Women Working Together: Gender Communication
in the Workplace” for male managers at various IBM sites. (1999-2002)
Designed and facilitated half-day workshop on cross-cultural nonverbal communication for the MultiCultural
Leadership Institute at the Raleigh site. (2007)
TIAA-Cref: Designed and presented a 3-part series focusing on women’s leadership for the Women of Assets
Management and Women’s Employee Resource Group. (2014-2015)
University of North Carolina Charlotte: Designed metrics to assess effectiveness of supervisor communication training
program for staff and facility employees. (2008)
Coca-Cola: Key speaker in world headquarters Atlanta location’s Diversity as Business Speaker Series. Designed and
presented two sessions on gender communication and leadership challenges. (2007)
Wachovia/Wells Fargo: Designed and presented a 3-session diversity series for Charlotte headquarters to full capacity in
large auditorium on gender, generational differences and multicultural nonverbal communication. Series was so
successful, I was asked to repeat it at the headquarters and satellite locations. (2004-2006)
Lipton Tea Company: Designed and facilitated half-day workshop on understanding generational differences for sales at
their headquarters in Dallas, TX. (2004)
Philip Morris/Altria Group: Developed and designed workshops on managerial and supervisor communications for their
plant in Concord, NC. (2001-2002)
U.S. Postal Service: Assisted with needs analysis by facilitating focus groups around the Carolinas to determine training
needs for inbounding programs. (1998)
American Marketing Association: Designed and presented workshops at various conferences throughout U.S. on sales,
persuasion and decoding nonverbal communication. (1997-2000)
State of North Carolina: Designed and facilitated half-day workshops on effective business speaking and writing. (1998)
Motorola: Assisted in designing and facilitated workshops on group dynamics and teamwork at their world headquarters
Schaumburg, IL location. (1992)
Designed and facilitated various presentations and training workshops on gender communication, generational
differences in the workplace, and multicultural nonverbal sensitivity for the following:
Legal Marketing Association (2015-2016)
Charlotte Chamber of Commerce Young Professionals (2015)
Nexen-Pruet Law Firm (2014-2015)
Bernard Robinson & Company LLP (2014)
Parker Poe Law Firm (2014)
Women in the Bar (2013)
Charlotte Financial Planners Association (2012)
TransAmerica Reinsurance (2012-2013)
AWARDS
Two-time recipient of the Fuqua Distinguished Educator Award, Queens University of Charlotte
Two-time recipient of Outstanding Professor of the Year Award, Queens University of Charlotte
Three-time recipient of Lambda Pi Eta’s Professor of the Year Award, Queens University of Charlotte
