1. Kanishka Gawarammana
Current Location: Dubai, UAE - Mobile: 0528641436 - Email:kanishka.vish@gmail.com
CARRIER OBJECTIVE
Shipping and Logistics professional, committed to high level of professional standards, with an in-depth knowledge about
the import & export regulations and documentation.
Seeking a challenging and rewarding Customer service & Operations position within the shipping and logistics sector in
where prior experience, capabilities, and the commitment to professionalism would be of value.
SUMMARY OF QUALIFICATION
 Thorough knowledge and hands on experience of the procedures and processes of Dubai Customs (JAFZA)
 Knowledge in Dubai trade Mirsal II customs clearance (Import/ Export/ NVOCC), Air Freight Calogi system
 Knowledge in Dubai municipality andgovernment approval, documentation and registration.
 Proficient in Information Technology (HTML, XHTML, CSS, Dreamweaver, Photoshop, Notepad++, Windows OS, SQL,
MS SQL, MSOffice Access Deft in managing websites and in system implementation)
COMPETENCIES
 Logistics, Customer Service, Operations & Documentation
 Customs Clearance, Operations and Documentation.
 Ability to identify areas that require improvements and suggest plans for remediation
 Ability to react quickly and decisively to constantly changing demands
 Effective communicator who thrives on challenge while working effectively with all levels of management and the people
therein
 Ability to assess operational performance and implementation of innovative ideas to enhance efficiency inservice
delivery.
 Ability to organize technical demos, while structuring customized solutions to meet customer’s specific needs
 Software programming
 Possess a sound judgment & decision-making skills with a high degree of flexibility, creativity, commitment and optimism
 Qualified in the latest technologies, Critical Thinking, Troubleshooting, Problem Analysis andResolution
 Effective Relationship Management skills, with the ability to conceive profitable and efficient solutions utilizing
technology
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PROFESSIONAL EXPERIENCE
Logistics Customer Service & IT Administrator – Pleasant Star Int’l Shipping – Dubai, UAE (March 2014 - Present)
Job Responsibilities: Customer Service
 Manage import and export bookings, ensure completeness of inbound/outbound documentation and expedite smoother
logistic operation (Air and Sea)
 Support shipping and distribution functions through coordination with shippers, consolidators, and vendors to meet
delivery commitments
 Responsible for ensuring efficiency and maintaining highest level of customer satisfaction
 Schedule complete booking clean up on vessel/voyage basis; work in conjunction with sales department to arrange of
B/L in sync with shipping terms
 Thorough knowledge in NVOCC shipment handling, Dubai Custom web site including MIRSAL II, Calogi Air shipment
handling, etc.
Job Responsibilities: I.T. Administration
 Maintain the company's IT network, servers and security systems
 Investigate and diagnose network problems, review IT usage stats, make recommendations improvement and carryout
routine configurations, installations and system & softwareupdates
 Maintain company website, update SEO optimizations, social media pages, web mail server, system server and outlook
configuration

2. Kanishka Gawarammana
Current Location: Dubai, UAE - Mobile: 0528641436 - Email:kanishka.vish@gmail.com
Web Developer – eBeyonds Pvt. Ltd. – Sri Lanka (From April 2012 to August 2013)
Job Responsibilities:
 Perform maintenance and updates to existing websites as requested by clients
 Add functionality to existing databases in production and contribute to the overall development of the web development
team.
 Develop and maintenance secured web applications & back end-databases
 Create and manage site layout/user interface from provided design concepts by using standard HTML/CSS/Java
practices and create relational database schemes
 Develop Internet and web applications, provide application and integration support and maintain and updatesite
content, monitor site traffic, gather statistics and trends
 Provide proactive and reactive support to the Marketing department with E-marketing
 Plan, develop, test, edit and maintain documents & control content, flow of websites and proactivelycontributed in
developing Web social networking tools
 Manage small-to-medium-sized projects including CMS and Responsive websites developments,payment gateway
integrations, interfacing with other/existing applications, with mobile support and other interactionwith our clients
Successfully worked on following ITprojects:
 Raffles Hotel (Ektron CMS4000) http://www.raffles.com
 Fairmont Hotels & Resorts http://www.fairmont.com
 Union Bank http://www.unionb.com
 Compass Hospitality http://www.compasshospitality.com/index.html
 Various hospitality industry based user interface projects for Travelclick
 (www.travelclick.com) clients across the globe as a web developer
 Web maintenance www.ps-intl.com
Computer Hardware and Software Technician – RAYTRONICS, Sri Lanka (From December 2009 to March 2012)
Job Responsibilities:
 Monitor equipment/ peripherals and make necessary modifications to ensure system operates in conformance with
specifications. Determine responsibility for handling net bugcabling.
 Efficiently monitored assembling and dissembling of computer parts. Spearheaded administrationrelated activities
including office administration & ensured optimum and effective utilization of resources.
 Play pivotal role in handling routine correspondence efficiently. Handle data entry assignments efficiently and effectively.
Instrumental in selling computer accessories to customers.
 Responsible for installing software and troubleshooting computers. Spearheaded the entire computer hardware/
networking operations with overall responsibility of supporting and installing different software’s.
OTHER EDUCATION
 Foundation of Information Technology, 2012 University Of Colombo, Sri Lanka..
 Pursuing Bachelor of information technology
 Successfully completed Jafza Portal Training conducted by DP World
 Certified Software Engineer, 2011 Open Arc College Of Business & Technology, SriLanka.
 Computer Hardware Technician, 2010 Vidurana Piyasa Institute, Sri Lanka.
 G.C.E. Ordinary Level, 2009, Sri Lanka.
 Vocational Training In Electrical & Electronics Science, 2006 Tec Nic Academy, Sri Lanka..
PERSONAL INFORMATION
Age: 24 years
Gender: Male
Languages:
English
Visa Status: Employment Visa
Holding a Valid UAE Driving License
References - Upon request