2. WHAT IS TRAINING
A means to ensure that employees
have the sufficient knowledge and
right skills to do their work efficiently
TNIA – It is used for analysing the training
needs of an organization
Root of TNIA – Gap analysis
TRAINING NEED IDENTIFICATION ANALYSIS
BENEFITS
Enrichment of organization’s competency and potential
Aligning organizational goals with training
Establishes the relevance of training
Analyse the relationship between training and job performance
Helps in skill development of employees
3. DEPARTMENT OVERVIEW
DEPARTMENT CHOOSEN : SECURITY
Vertical Organization Structure
Services procured from 3rd Party
(Swift Security)
Dept Head – Mr. K.R. Chari
Total no of employees – 19
Budget allocated is around 60 lakhs
Dean (SW)
GM (SW)
HEAD OF
SUPERVISOR
15MALE
GUARDS
4 FEMALE
GUARDS
5. RESPONSIBILITIES
• Secures premises and personnel by patrolling ;
monitoring surveillance equipment; inspecting
buildings, equipment, and access points; permitting
entry & exit.
• Prevents losses and damage by reporting
irregularities; informing violators of policy and
procedures; restraining trespassers.
• Completes reports by recording observations,
information, occurrences and obtaining signatures.
• Contributes to mess by recording entry and exit of
ration and other items.
6. PROCESS STUDIED & UNDERTAKEN
STEP 1 Understanding of Security structure & Process
STEP 2 Understanding the key people and resources
STEP3 Observing and analysing the various job/task performed
STEP 4 Collecting the job description from HR department
STEP 5 Interviewing the employees in Security department
STEP 6 GAP analysis
STEP 7 Identifying the training need of the employees
STEP 8 Designing the training program
STEP 9 Budget Allocation
7.
8. GAP ANALYSIS
• The security staff at times is not able to fluently convey their thoughts or opinions
and their body language is also not apt at times which shows their disinterest &
arrogance towards people. Thus communication & behavioural training is needed.
• They are not much well versed with the surveillance skills.
• They are not capable enough to deal with uncertainty & lack decision making skills
since they are not given autonomy.
• A case was found by our team which dealt with Integrity. Thus they should be well
versed with Mission, Vision & Core Values of the Organization.
9. SHOW SMART AND CRISP
MOVEMENTS IN A DISCIPLINED
MANNER AS PER THE ORDERS OF
SUPERIORS, IN FRONT OF PARENTS
AND SOME HIGHER AUTHORITIES
MAINTAIN
LOYALTYAND
INTEGRITY
TOWARDS THE
JOB AND THE
ORGANIZATION
CARRY OUT
SUSTAINED WORK,
THEREBY
CONTRIBUTING TO
A HEALTHY BODY
CAPABLE OF
RESISTING SMALL
ILLNESS
ASSESS AND
RESOLVE
CONFLICTING
SITUATIONS
DESIGNING THE TRAINING
MAINTAIN GOOD
RELATIONSHIP
WITH STUDENTS,
FACULTY AND CO-
WORKERS
ON THE COMPLETION OF TRAINING
PROGRAM, TRAINEES SHOULD BE ABLE TO
10. CONSIDERATION
o It would last for 3 days and it would be held
during the STP holidays as there will be few
numbers of students in the campus.
o There will be 2 slots for each training to
accommodate day and night security guards
and also to avoid any hindrance in the duty.
o The budget allocated for the training
program is Rs 35,000- 40,000
o It will mainly be conducted using visual
methods such as videos, ppts and lectures
11. APPROACH
TRAINING PLAN IS PROPOSED AS FOLLOWS:
• Physical training
• People skills training
• Attitude and behavioural training
• The training program will begin with physical training on first day, which will
be more informative.
• Second day of training program will include people-skills training that will
teach techniques of maintaining positive relationship.
12. • Third day of training program will include attitude and behavioral training, that
will focus more upon positivity and value towards work and organization.
• All the required material is made available
• Classroom and labs for the allotted three days have been blocked beforehand
with the Admin department.
• To motivate the security guards to attend the training program, complementary
meals have been provided, as they will have to attend the program after the
duty time.
13. CONSTRAINTS
Time constraint as it was difficult
to give training program during
the duty time
Different educational
backgrounds, from matric
passed to graduation clear.