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Navigating the 2G to 3G Transition for M2M Devices
- 1. Navigating the 2G to 3G Transition KORE
- 2. Agenda • Introduction to KORE – KORE Network Overview – PRiSMPro Platform • M2M Market Trends – Global M2M Deployments – 2G-3G Transition
- 3. KORE Overview • 10+ Years as Pure Play MVNO • Multiple Carrier Interconnections with Tier 1 Carriers • Award Winning Management Platform • Single Source – One Connection – One Contract – One Call for Support – One Invoice
- 4. The World’s Largest M2M Global Network Provider - 850+ Customers Award winning M2M Platform: PRiSMPro 600+ Devices Certified 24/7/365 Tech Support Single Source Multiple Technologies Fastest Path to Market for Network Services 7 Consecutive Years of Profitable Growth Average annual growth rate exceeding 30% Over 1.6 million M2M devices activated The KORE Difference
- 5. KORE’s Position in the M2M Value Chain Customer’s Network Secure VPN Firewall Patient 1 TeleHealth Remote Monitoring Mobile Monitoring In-home Fixed Device Monitoring Remote Monitoring 108 120 08 KORE PRiSMPro (Portal & API) Carrier Network KORE Network
- 6. • Single connection for multiple network services and technologies • Powered by tech leaders, Cisco, Microsoft, VMware • Self-healing, fully redundant network with 100% availability • Minimum of 2 geographically dispersed connections to each carrier partner’s Network Operations Center • Device states [Radius] service for real-time troubleshooting session and connectivity information • Geo-dispersed operations in Atlanta, Las Vegas, Sydney and Melbourne Network Overview Features & Benefits
- 7. KORE PRiSMPro – Our Connected Device Platform Network Service Interface • Single Connection to Multiple Technologies & Network Providers USA GSM Carrier USA CDMA Carrier Satellite Robust Platform • Multiple Technologies • Connections Maintained • Easily Extensible API • One Integration into Corporate IT Systems • Specialized for M2M • Version 5.0 Service Intelligence Database Provisioning (SAG) Engine SID: Internal Management CRM Devices Support Account Tickets Rates CDR Storage Billing Engine Mediation Charging Aggregation Invoicing Rating Reporting CAN GSM Carrier Int’l GSM Carrier
- 8. Summary dashboard Summary snapshot for an operational manager displays everything on the KORE Network, including: Data usage, billing period to date Data usage violation summary Inventory snapshot Device plans summary Trouble ticket summary Single view of all relevant data allows user to drill-down, take action as needed. KORE Telematics PRiSMPro
- 9. KORE Telematics PRiSMPro Threshold Monitoring Full detail view of data usage, per device - daily or month-to-date basis Set alerts for daily or monthly device data usage Select personnel to be alerted when a device has reached its threshold Use data usage information to make adjustments to future data rate plans, per device, as needed Limit exposure caused by rogue devices on the network Control data costs and minimize unexpected overage charges
- 10. Market Trends-Going Global • Domestic customers are recognizing there is great value to extend their brands to other markets • A domestic carrier “roaming” plan is not likely to be optimized to provide best coverage and best pricing • Often you will only be provided a flat fixed price/MB outside of the US • Even if you have coverage in the desired region do you know and have any control over who that roaming partner might be? • Are you on the Tier 1 carrier or Tier 3? You can be sure that the footprint will vary by carrier. • Depending upon your requirements you might be best served by either a global or a regional solution.
- 11. KORE GLOBAL CONNECT • Featuring GSM-based, cellular M2M communications services available in over 180 countries throughout the world and optional low-Earth satellite services enabling 100% global coverage • GSM Services Optimized for Connectivity in 180+ Countries with 400+ Carriers • Provisioned Natively to Activate On-demand 24/7/365 • Real-time Device Visibility • KORE Owned and Managed Customer Support Centers in North America and Australia
- 12. Global Flexibility with Tier 1 Operator Partners • Select the best price/ coverage option based on business requirements • Control costs by selecting Service Areas on a per device basis • Flexibility allows changes on individual device Service Areas any time • Benefit is flexibility and control and lower total cost of ownership
- 13. Global IntelliRate: Pay-Per-Use Plans without Commitment 0 2 4 6 8 10 12 DataUsage Price per MB – Adjusts Automatically - the More Data Used, the Less You Pay • Price calculated based on actual usage per device with automatic volume discounts • No overage • No contract per device, no minimum commitment • Accommodates seasonal spikes and exception events • More control and lower total cost of service delivery 0 kb 250 MB 1 GB1 MB
- 14. Market Trends: Transition from 2G-3G • Spectrum is limited to what each Operator has licensed from the FCC. Reallocation becomes necessary for the Operators to migrate customers to newer, faster and more efficient technology standards • In the case of AT&T, this requires a transition from 2G to 3G as they deploy LTE throughout North America • AT&T has announced that M2M customers utilizing their 2G GSM network must be transitioned by January 1, 2017 • AT&T has stopped allowing any new 2G devices to be certified on its network • AT&T is limiting spectrum to its 2G network and moving it to LTE between now and January 1, 2017
- 15. Transition Options • KORE has the most comprehensive set of 2G alternatives of any wireless data services operator in North America • Multiple options available through single partnership with KORE – Transition to 3G US GSM / CDMA (2G or 3G) / Other 2G North American Carriers • KORE is taking a leadership position and offering consulting and financial incentives to assist with a smooth transition • KORE has a device certification program to assist with the transition – Full voting seat on the PTCRB – 100% certification success rate with our carrier partners – 8 years of multiple network, multiple technology certifications – Dedicated team of experts who have a 100% success record across hundreds of certification projects – KORE has 940 device types and over 400 M2M module types that have been activated by customers on KORE carrier partner networks
Editor's Notes
- Welcome to the Data Jam Session of Connected World. I have to admit I was not thrilled to find out I had the last session of what probably has been a long day for many of you. So let me thank those that have chosen to stick it out. Since I am the only thing between you and dinner I will try to move quickly through the presentation. However I hope that I will be able to provide you with some useful information about KORE Telematics as well as one of the more significant changes impacting m2m. I will focus on the growth and challenges of global deployments and the looming 2G-3G transition. The intent is not to create panic but to provide you with some perspective and some reasonable alternatives available to you.
- I hope many of you are already familiar with KORE Telematics since we have been a major player in the m2m space since 2003. We were one of the first to recognize that many customers want and need a choice in both carriers and technology. Unfortunately satisfying that requirement becomes quite complex in practice. It also leads to significant operational challenges and increased costs. For this reason in 2005 we developed the KORE Network and PRiSMPro Platform to provide our customers with a single connection, contract, support team and invoice over a network designed specifically for m2m. Over the ensuing years we have continued to enhance the platform and expand our carrier relationships. We currently offer the widest range of Tier 1 carriers all available through a single platform.
- As you see our growth has been very steady since 2006 and while we love to read the articles about billions of connected devices KORE has set more realistic growth targets while focusing on profitable growth and enhancing our services. The market has responded well and our current client base exceeds 850 and is growing weekly. KORE clients take advantage of our award wining PRiSMPro platform and our ability to get them quickly on the network whether the deployment is regional or global. We will soon exceed 2 million m2m devices activated on the KORE network.
- I think this graphic will give you a clear understanding of how KORE fits into the m2m value chain. The specific example is showing some telemedicine field devices that might be utlizing GSM, CDMA or Satellite to connect. KORE Data Centers (located in Atlanta, Las Vegas, Sidney and Melboure) maintain redundant connections into the carrier data centers. Client data rides over the secure KORE network. KORE Clients connect into our network via secure connections and manage their connectivity utilizing the PRiSMPro portal or KORE API.
- Drilling a little deeper you will see that a key part of our value prop is the fact that the KORE data network is self healing and provides 100% availability. While we cannot guarantee that the underlying carrier will never fail the fact that we maintain at least 2 geographically dispersed connections to each carrier Network Operation Center will provide the most reliable solution available. KORE is constantly monitoring the networks and we proactively notify our customers if we observe any carrier abnormality. If there is a carrier issue we are working with their highest level support team in order to quickly resolve the problem. Due to our buying power not only do we provide low rates to our clients but we also receive premium response driven from the executive level at the carrier.
- This is a busy slide and given the time I don’t want to dwell on it But suffice it to say that the KORE network and our PRiSMPro platform is a seamless integration of the best architecture, hardware and tools available that provides our clients with a highly flexible and reliable m2m connectivity solution. We are on our 5th generation of the API in order to provide you with a single interface to KORE for a write once use many integration into your back end tools. You don’t need to start over to add additional carriers or technologies. You have one primary partner with KORE.
- I’d like to quickly show you a couple of screen shots from PRiSMPro to provide just a taste of the power of the tool and the operational efficiency it will provide. The features on the web portal are also available through the API. The summary page you see here will give you a dashboard view of your devices. This includes active and stock inventory, cumulative and daily data consumption, daily and monthly threshold violations and repeat offenders (threshold violations or consecutive periods with no data)
- While the portal is great you don’t have to log in to know when you have a problem. A highly configurable threshold monitoring tool will send alerts to the appropriate staff. This is just a brief glimpse into PRiSMPro but I hope you can see how valuable this can be. While data cost is an important factor of any m2m program other areas such as control and monitoring can far outweigh any minor reduction in cost/MB. With KORE we provide our clients with highly competitive pricing and include the PRiSMPro portal & 24x7 support for no additional cost. When you are scaling from hundreds to thousands or hundreds of thousands of devices you will understand how important this will be.
- One of the m2m trends that we are observing is a number of US based clients are looking to expand to overseas markets. While this may be implemented with a domestic SIM it rarely will provide the best solution in terms of either coverage or price. You need to understand when a global solution is preferable to a regional one. You have to be able to control your costs while maintaining the coverage footprint to support you application.It is difficult and can take months to set up new contracts, new support relationships and learn new tools from a regional carrier. In order to get favorable pricing you normally need to make significant commitments on volumes or data use. Not necessarily an attractive option if you are attempting to break into a new geography.
- KORE developed our Global Connect Service to address these challenges. A KORE customer can add this service through a simple contract addendum and deploy a solution within days. We can provide GSM and Satellite connectivity and provide this with same streamlined interface and support system that our customers have come to appreciate.
- Through the use of the coverage maps provided on PRiSMPro you have the flexibility and control to make informed decisions about desired coverage areas and the resulting economic impact. In cases where there are multiple networks available you can chose to limit to only the lower cost partners or open it up for all available carriers and maximize your footprint.
- If you are opening new markets it can be difficult to pre-determine how much data you might need or in what regions you might want to operate. With KORE’s exclusive IntelliRate pricing you don’t need to sign up for a plan in order to achieve the best price. This “self rating” plan will provide significantly lower costs as your use increases as you see in this example. There is no breakage nor overage nor a per device revenue commit.
- Ironically, just as the world seems to be discovering the value of m2m and the adoption rate is skyrocketing the industry is faced with a challenge. As most are aware AT&T has announced that they will be turning off their 2G network by Jan 1, 2017. While that is still over 3 years away due to the life cycle of many m2m devices it needs to be a factor in your deployments moving forward. It also might be a factor if you have a significant number of 2G devices in the field and scheduled for operation after the transition.
- Some of the options available are: transition to 3G, utilizing other 2G carriers, utilizing a special blended SIM option called m2m Securelink or transitioning to CDMAWith each of these options KORE has innovative solutions including possible hardware subsidies and certification assistanceOur experienced certification team can get your product through the certification process quickly and with significant cost savings over going through this on your own.In summary If you are an existing KORE customer you already have the best insurance against these types of events-flexibility. If not I would love to have the opportunity to present our full value proposition.If you have any general questions I will be happy to take them now and if not feel free to approach me during the conference.I don’t know whether the noises I am hearing are snoring or growling stomachs but either way it is time to wrap this up!I would like to thank you for your time and I hope you have an enjoyable evening and a good day at the conference tomorrow.