This document is a curriculum vitae for Kabelo Olgar Kgaswane that outlines his educational background, qualifications, and work experience. He has an N3 qualification from Krugersdorp College and IT training from Appel Tech. His work experience includes positions in sales, customer service, and administration roles in various companies such as MTN, Exact Fashion Group, FNB, FNB Direct, Private Label Promotion, Metropolitan Life, and Ster-Kinekor. He has over 10 years of experience in call center roles. Contact details and references from previous supervisors are provided.

1. CURRICULUM VITAE
OF
Kabelo Olgar Kgaswane
ID NO: 8303010711083
ADDRESS
617B Ntombela Street
White City Jabavu
Kwa Xuma 1868
E-mail: kabi.kgaswi2@gmail.com
Cell: 0799514038
Drivers License: learners Drivers
EDUCATIONAL BACKGROUND
HIGHEST STD PASSED : N3
YEAR : 2003
SUBJECT : SETSWANA,ENGLISH,AFRIKAANS,HOME-
ECONOMICS AND PUBLIC RELATIONS
SCHOOL : KRUGERSDORP COLLEGE
TERTIARY EDUCATION
INSTITUTION : APPEL TECH
COURSE : IT CALL CENTER AND COMPUTOR
SUBJECT : CALL CENTER,COMPUTOR,MS OUTLOOK,MS
WORD,MSPOWER POINT AND EXCEL
YEAR : 2004
WORK EXPERIENCE
COMPANY MTN MOBILE SOLUTION
POSITION SALES CONSULTANT
DUTIES TELL SALES,STOCKTAKING,OPENING CELL
PHONE CONTRACT FOR CLIENTS SELLING
COMPUTICKET
YEAR JUNE 2003-OCTOBER 2003
WORK EXPERIENCE
COMPANY EXACT FOSCHION GROUP
POSITION SALES LADY
DUTIES RECEIVING STOCK,PENING NEW
ACCOUNT AND MERCHANDISE
YEAR FEB 2007-SEPTEMBER 2007

2. WORK EXPERIENCE
COMPANY FNB KYC DEPARTMENT
POSITION CLERICAL ADMINISTRATOR
DUTIES • INDEXING AND NAMING OF
DOCUMENTS
• QUALITY ASSURANCE
• VALIDATIONS
• DEALING WITH FNB EXISTING
BUSINESS CLIENTS
• CHECKING THE BUSINESS ENTITY
TYPE
• CUCU LINKING THE RELATED
PARTIES
• CUPTURING CUSTOMER REMARS
• MANTAINING CLIENTS ACCOUNTS
• CHECK DOCUMENTS
• UNFREEZE ACCOUNTS
SYSTEM USING • HOGAN
• SIGMA
• FINEX
• SHARE DRIVE
• SIEBLE
YEAR SEPTEMBER 2014-TILL PRESENT
WORK EXPERIENCE
COMPANY FNB DIRECT
POSITION CALL CENTER AGENT
DUTIES SELLING FNB GOLD FUNERAL PLAN
SELLING FNB LEGAL PROTECTION AND
ACCIDENTAL DEATH COVER
FNB CBS TRAINING AND VBS TRAINING
CREDIT CARD TRAINING
YEAR 2014 APRIL-2014 AUGUST
WORK EXPERIENCE
COMPANY PRIVATE LABEL PROMOTION
POSITION CALL CENTER AGENT
DUTIES SELLING SANLAM INVERSTMENT
ACCOUNT,DOING ADMIN,SELLING ABSA
FUNERAL COVER.SENDING DOCUMENTS TO
THE CLIENTS,SELLING DIFFERENT CAR
INSURANCE

3. YEAR 2012 OCTOBER-2014 MARCH
WORK EXPERIENCE
COMPANY METROPOLITAN LIFE
POSITION CALL CENTER AGENT
DUTIES OUTBOUND CALLING
CENTER,OFFERING CLIENT FUNERAL
COVER,AND ACCIDENTAL COVER
YEAR OCTOBER 2011 –SEPTEMBER 2012
WORK EXPERIENCE
COMPANY STERKINEKOR HEAD OFFICE
POSITION CALL CENTER AGENT
DUTIES ANSWERING INCOMING CALLS
BOOKINGS OVER THE
PHONE,ASSISTING CLIENT WITH
QUERIES AND LODGING COMPLAINS
ON BEHALF OF THE CLIENT,DATA
CAPTURING,SHIFT
PREPARATIONS,MULTI-SKILLED
CASHIER,SLLING MOVIE CLUB
TICKETS
YEAR MAY 2008-OCTOBER 2011
REFFERENCE
1 .COMPANY : MTN MOBILE SOLUTION
CONTACT PERSON : VILISHER LERATO TLHOLWE
POSITION : SUPERVISOR
TEL : 083 212 3416
REFFERENCE
1 .COMPANY : EXACT FOSCHION GROUP
CONTACT PERSON : MS ANGEL MOTLHAMME
POSITION : SUPERVISOR
TEL : 014 597 9058
REFFERENCE
1 .COMPANY : STERKINEKOR HEAD OFFICE
CONTACT PERSON : MS LULEKA SITHOLE
POSITION : SUPERVISOR
TEL : 011 386 3495/011386 3000/0747139449
REFFERENCE
1 .COMPANY : METROPOLITAN LIFE
CONTACT PERSON : JOHANNES MAJA
POSITION : SUPERVISOR
TEL : 0791669249
REFFERENCE
1 .COMPANY : PRIVATE LABEL PROMOTION

4. CONTACT PERSON : LEWIE BOTHA
POSITION : TEAM LEADER
TEL : 011 449 7300
REFFERENCE
1 .COMPANY : FNB DIRECT
CONTACT PERSON : KAMOGELO KGOBO
POSITION : SUPERVISOR
TEL : 011 6490371/0733735233
REFFERENCE
1 .COMPANY : FNB KYC DEPARTMENT
CONTACT PERSON : LUCH TONATI
POSITION : TEAM LEADER
TEL : 0824961058