katalog szkoleń QRP International_1452611000

TRA INING CA TA LO G U E
2016
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mark of E OS imited. he Swirl logo is a trade mark of E OS imited. he P nternational gileP and Swirl evice logo is a trade mark of he P roup imited. he P Registered Education Provider logo is a registered
mark of the Pro ect anagement nstitute nc. he P nternational Change anagement and Swirl evice logo is a trade mark of he P roup imited. PR CE gile is a trademark of E OS imited.
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I N TE RN ATI ON AL
Project Management • Programme Management
Portfolio Management • PMO Management • IT Service Management
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STRATE G I C Partner PLATI N UM Partner
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TRAINING ORGANIZATION ACCREDITED BY
ON BEHALF OF

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We d o o u r u t m o s t to make our
clients happy
We exist to serve clients, understand their needs and
exceed their expectations.
We continually seek to be available and responsive:
Clients are at the centre of everything we do.
We en oy w o r k i n g t o g e t h e r as a team
We value and care about each other, operate with a gen-
erosity of spirit.
We help our colleagues to grow personally and profes-
sionally.
We enjoy what we do and we enjoy doing it well.
Together, Everyone Achieves More.
We k e e p o u r w o r d
We are dedicated to honouring our commitments.
We act with honesty and integrity; we believe open com-
munication builds trust, which is the foundation of any
relationship.
PLATI N UM Partner
Our double partnership as both P Platinium Partner and E OS Strategic Partner ensures that QRP
nternational is perfectly placed to help companies bring est Practice into daily use. QRP nternational is
proud to be a key actor in the international growth of est Practice.
STRATE G I C Partner

1
I N D E X
ABOUT QRP INTERNATIONAL 2
CONSULTANCY SERVICES 4
PROJECT MANAGEMENT
ABOUT PRINCE2 5
PRINCE2 FOUNDATION 6
PRINCE2 PRACTITIONER 7
PRINCE2 COMBI 8
PRINCE2 Agile 9
PRINCE2 Agile Practitioner 10
ABOUT AGILE PM 11
AGILE PM FOUNDATION 12
AGILE PM PRACTITIONER 13
AGILE PM COMBI 14
ABOUT PMP 15
PMP EXAM PREPARATION 16
ABOUT SCRUM 17
CERTIFIED SCRUM MASTER 18
CERTIFIED SCRUM PRODUCT OWNER 19
CERTIFIED SCRUM DEVELOPER 20
PROGRAMME MANAGEMENT
ABOUT MSP 21
MSP FOUNDATION 22
MSP PRACTITIONER 23
MSP COMBI 24
PORTFOLIO MANAGEMENT
ABOUT MoP 25
MoP FOUNDATION 26
MoP PRACTITIONER 27
MoP COMBI 28
PMO MANAGEMENT
ABOUT P3O 29
P3O FOUNDATION 30
P3O PRACTITIONER 31
P3O COMBI 32
CHANGE MANAGEMENT
ABOUT CHANGE MANAGEMENT 33
CHANGE MANAGEMENT FOUNDATION 34
CHANGE MANAGEMENT PRACTITIONER 35
CHANGE MANAGEMENT COMBI 36
IT SERVICE MANAGEMENT
ABOUT ITIL 37
ITIL FOUNDATION 38
ITIL INTERMEDIATE LIFECYCLE 39
ITIL INTERMEDIATE CAPABILITY 44
ITIL MALC 46
DISTANCE LEARNING 47
CALENDAR 51

For any information or subscription:
www.qrpinternational.com
+39.031.43.100.45
info@qrpinternational.com
+39.031.43.100.45
2
ABOUT QRP INTERNATIONAL
QRP International is an International player in the
Best Practices Training and Consultancy market in
PRINCE2®, MSP®, MoP®, P3O®, ITIL®, Agile Project
Management and also Registered Education Provider
named by the PMI Institute.
“QRP International aims to support organizations
with Training, Certification and Consultancy ser-
vices in Best Practice management methods in order
to support their business objectives on a global scale
with a local presence.”
Our Mission
Paris
Bucharest
Warsaw
Cologne
Stockholm
Oslo
Barcelona
Brussels
Como
Copenhagen
Amsterdam
Luxembourg
Our offices
Our Numbers
people certified15.000
number of Countries we worked in41
QRP offices in Europe12
training centers35
languages of training9
QRP Team members60
for the customization of training1st
Recognized for the quality of its educational services
and its leadership, QRP International is the expert in
the Best Practices training in the European market.
QRP consists of a team of internationally experienced
trainers/consultants with diverse backgrounds, shar-
ing strong teaching skills and international experi-
ence. They are experts at meeting the clients’ expec-
tations and objectives of learners.
All our trainers are officially authorized to provide
PRINCE2, MSP, P3O, MoP, ITIL and Agile Project Man-
agement training and have successfully introduced
these management methods worldwide.
Since 2000, date of its foundation, our trainers and
consultants have been working with your Companies
to an efficient and customized implementation of the
Best Practices to your structure, in order to guarantee
the return on investment.
QRP International as Accredited Training Organisation (ATO) and Registered Education Provider, delivers accred-
ited trainings services in the following areas:
• Project Management - PRINCE2 (Projects IN Controlled Environments), AGILE PM & PMP;
• Programme Management - MSP(Managing Successful Programmes);
• Portfolio Management - MoP (Management of Portfolios);
• PMO Management - P3O (Portfolio, Programme and Project Offices);
• IT Service Management – ITIL (Information Technology Infrastructure Library).
Our areas of expertise

3
Sector: Bank
Christine,
Project Manager
“What a good training
it was! Commercial
relationship was watchful
and reactive. Our very teacher
trainer linked theory and real-
life experience. Each customer’s
profile was taken into account.
Well. I sincerely recommend
QRP.”
ABOUT QRP INTERNATIONAL
Q R P
People
We believe that People make the
difference. Providing and maintain-
ing a highly skilled and motivated
team of consultants is the key to
our success. The employees of the
QRP International stand out in their
availability and promptness, and
their focus on the satisfaction of our
clients’ requirements. QRP guaran-
tees this attention to People by se-
lecting and employing of certified
and internationally experienced ad-
ministrative staff, trainers and con-
sultants. Our annual international
QRP Staff Days, the internal train-
the-trainer programme and exten-
sive internal training programs are
part of our commitment to People.
Quality
QRP International is dedicated to
providing high quality. Our Accred-
ited Quality Management System
enables us to maximize quality pro-
vided in all of our activities, from the
analysis of clients business needs to
the tailoring of the services offered.
As an Accredited Training Organiza-
tion, we meet globally consistent
standards and our clients can be
certain we offer the highest quality
training.
Result-oriented
One of the core competences of
QRP is the development of custom-
ised training courses. With over 10
years of experience we know what
is required to make training work.
We believe that QRP training must
deliver results. Certification is a way
to achieve these results. Through
the customisation of training pro-
grammes we ensure our clients
maximise the full potential that
Best Practices offer. The benefits
are enhanced learning effects and
easier application and acceptance
of the management methods with-
in your organisation.
Annual QRP Forum in Paris
26 September 2012
Follow Us
QRP International is actively present in Social networks, creating groups dedicated to
Best Practices and publishing videos from conferences:
Corporate page: QRP International
QRP International YouTube channel
@qrp_int
Corporate page: QRP International
Local Languages
We offer courses in the following local languages:
English, French, Italian, Spanish, German, Dutch, Polish, Swedish, Danish

+39.031.43.100.45
4
CONSULTANCY SERVICES
+39.031.43.100.45
Thanks to the specialized consultant team in project, programme, portfolio management and certified PRINCE2,
AGILE PM, MSP, MoP P3O and ITIL, QRP International provides innovative solutions in consultancy and coaching
in order to improve either your individual or organizational skills.
In addition to training, we provide a complete solution to ensure that the standards of the method are embed-
ded and customized to your business environment.
In close cooperation with your management teams, our consultants can:
•Identify and describe your requirements and expectations,
•Assess your existing capabilities,
•Define and organize your training,
•Develop and execute an implementation plan,
•Tailor the implementation to your organization.
Health Checks
Health-checks give you a snapshot of the sta-
tus of a programme or project. The purpose of
the Health-check is to assess the project, pro-
gramme, portfolio, PMO’s ability to meet their
objectives and compares the project manage-
ment activities against the organisation’s stand-
ards.
Coaching
Our consultants deliver tailormade coaching
for team members, project managers, project
board members, line members, corporate man-
agement to ensure that the best practices learn-
ing improve your overall business performance
Implementation Support
Our consultants will provide you with the help
and support you require to successfully tailor
and implement the guides and methods. For
example, we can help you to set up a PRINCE2
compliant project management system as basis
for optimal project portfolio control.
Audit
In order to ensure your organisation is using the
guide or method correctly, the audit provides a
way of testing how well the method is applied
and where improvement may be beneficial.

PROJECTMANAGEMENT
5
ABOUT PRINCE2®
”In this last year I
had the opportunity
to follow two courses
PRINCE2 Foundation and
Practitioner organized by
QRP International. The
professionalism of the teacher and
the ability to transfer knowledge
have enabled me to appreciate the
methodology and start to imple-
ment it in my working reality.”
Paolo,
PSO Senior Consultant
Sector: ICT
PRINCE2 was launched in 1996 and has since become the most widely used project management method
worldwide (more than 1 mln certified professionals identified at the beginning of 2013). Its use extends beyond
Governments and Institutions as it has been adopted by the private sector. PRINCE2 has also moved beyond its
IT origin and is used for R&D projects, product development projects, marketing projects, business transforma-
tion projects and many more. PRINCE2 is a public domain method which means organizations do not have to
pay a license fee to use PRINCE2.
Other services upon request
• In house courses: those trainings are also held in-house, allowing us to adapt training program and duration
to your organizational needs
• Customised Case Study: It is proposed that in collaboration with a key Project Manager of the client, a unique
case study is developed based on the client’s work practice. This case study will form the basis of the exercises
during the course
• PRINCE2 Overview Course - 1 day maximum: This one day event provides an introduction to the PRINCE2
method in order to explain to the project stakeholders the value of using PRINCE2
• PRINCE2 Senior Management Session - 1 day maximum: designed for Senior Managers and Project Board
members who require an understanding of how to oversee projects being managed using PRINCE2, with a
focus on the organisation and control aspects of the Project Board
• Coaching and Implementation support: please check the Consultancy Services page at the beginning of this
catalogue.
PRINCE2 is a structured method for the effective and efficient manage-
ment of projects. It is a generic, best-practice approach for the manage-
ment of all types of projects and it has become the de facto standard for
organising, managing and controlling projects globally.
Certification Path
Project Management - PRINCE2®, PMP , Agile PM
Programme Management- MSP®
Portfolio Management- MoP®
Portfolio, Programme
and Project Offices
(P3O®)
ITIL®
Where is PRINCE2® ...
...in the Best Practices framework?
The Foundation exam must have been passed before attending the Practitioner one. Our training are organized
as follow:
oundation raining
CO raining
Practitioner raining
ay 1 ay ay
ay 4 ay 5ay 1 ay ay
ay 1 ay

+39.031.43.100.45
6
PRINCE2® FOUNDATION
Programme
Following the completion of the course participants should:
• Understand the purpose and responsibilities of all PRINCE2 roles
• Understand the 7 principles, themes, processes, and the Product-based Planning and Quality Review techniques
• Understand which management products are input to, output from, and updated in the 7 processes
• Understand the purpose of all management products and the composition of the Business Case, Product Descriptions,
Issue Report and the Issue, Risk and Quality Registers
• Understand the relationship between principles, processes, themes, products and roles within a PRINCE2 project
• Pass the PRINCE2 Foundation exam
Objectives
Target
Project Managers, Project Team Members, Team Manag-
ers, Assistant Project managers, Aspirant Project Managers
It is desirable but not essential that participants have some experience of working on projects. Some pre-read material is
provided prior to the event and is expected to be fully read before attending the course.
Prerequisites
Check out our website for
the full public schedule of
accredited best practice
training courses
During the course the practical side of the PRINCE2 method is emphasized through assign-
ments and exercises. The training will cover the PRINCE2 terms and prepare the delegate
for the PRINCE2 Foundation exam with a focus on:
• Day 1: PRINCE2 Structure, PRINCE2 Principles, THEMES: Organization, Business Case,
PROCESSES: Starting up a Project, Initiating a Project, Directing a Project
• Day 2: PROCESSES: Controlling a Stage, Managing Product delivery, Managing a Stage
Boundary, Closing a Project THEMES: Risks, Plans, Change
• Day 3: THEMES: Progress, Quality, Tailoring PRINCE2, PRINCE2 Foundation exam,
Course Conclusion.
1. Take advantage of our +10 years’ experience delivering PRINCE2 training across the
world
2. Prepare more efficiently with our pre-course study guide available online
3. Obtain the official ‘Managing Successful Projects with PRINCE2’ manual and our cus-
tomized QRP Page Marks sheet
4. Once back at the office to start using PRINCE2, download our PRINCE2 templates avail-
able on your local QRP website and have a look at the articles giving advice for your first
implementation
5. Earn Up to 35 PDUs and Maintain Your PMP Certification!
5 reasons to choose QRP for your PRINCE2 courses

7
PROJECTMANAGEMENT
PRINCE2® PRACTITIONER
Programme
The PRINCE2 Practitioner Course provides an opportunity to apply the concepts learned during the PRINCE2
Foundation Course. This is as classroom based course with a focus on scenarios. Exercises will be based on a
case study with a similar format to PRINCE2 Practitioner Exam with a focus on:
• Day 1: PRINCE2 Knowledge Review, Exam Exercise, THEMES: Organization, Business Case, Risk, Plans,
Change, Progress, PROCESSES: Starting up a Project, Initiating a Project, Directing a Project, Controlling a
Stage, Managing Product delivery, Managing a Stage Boundary
• Day 2: PRINCE2 Applied Tailoring and Principles, PROCESSES: Closing a Project, THEMES: Quality, PRINCE2
Practitioner exam, Course Conclusion
• Know or be able to comment on detailed explanations of all processes, themes and techniques, and worked
examples of all PRINCE2 management products as they might be applied to address the particular circum-
stances of a given project scenario
• Demonstrate that they understand the relationships between processes, themes, techniques and PRINCE2
management products and can apply this understanding
• Demonstrate that they understand the reasons behind the processes, themes and techniques of PRINCE2
• Demonstrate their understanding of how to tailor PRINCE2 to different project environments
• Pass the PRINCE2 Practitioner exam
Project Management experience and experience working in project teams. Some pre-read material is provided
prior to the event and is expected to be fully read and studied before attending the course. The Foundation
exam must have been passed if attending the final two days of the course.
Objectives
(Senior) Project Managers, PM Office Managers, Project Di-
rectors, Senior Management, Programme Managers
Prerequisites
TargetContact your local QRP
office for further informa-
tion about our services
upon request
10 years of Experience, Unmatched Expertise
Research suggests that it takes 10,000 hours of practice to become an ex-
pert in something – that’s 40 hours a week for 250 weeks or nearly 5 years
of full time effort. Together, we have devoted more than 10 years to this in
the private, governmental and non-governmental sectors, across 5 conti-
nents, and internationally in multiple countries and cultures. Our expertise
is rooted in our training, practice, application and client success.
Did you know?

+39.031.43.100.45
Pour toute information ou inscription:
www.qrpinternational.fr
01.82.88.33.49
france@qrpinternational.com
01.82.88.33.49
8
+39.031.43.100.45
8
Prerequisites
Objectives
Programme
It is desirable but not essential that participants have some experience of working on projects. The Foundation exam must
have been passed before attending the Practitioner course and exam. Some pre-read material is provided prior to the event
and is expected to be fully read before attending the course.
• Understand the purpose and responsibilities of all PRINCE2 roles
• Understand the seven principles, the seven themes, the seven processes, and the Product-based Planning and Quality
Review techniques
• Understand which management products are input to, output from, and updated in the seven processes
• Understand the purpose of all management products and the composition of the Business Case, Product Descriptions,
Issue Report and the Issue, Risk and Quality Registers
• Understand the relationship between principles, processes, themes, products and roles within a PRINCE2 project
• Pass the PRINCE2 Foundation exam
• Know or be able to comment on detailed explanations of all processes, themes and techniques, and worked examples of
all PRINCE2 management products as they might be applied to address the particular circumstances of a given project
scenario
• Demonstrate that they understand the relationships between processes, themes, techniques and PRINCE2 manage-
ment products and can apply this understanding
• Demonstrate that they understand the reasons behind the processes, themes and techniques of PRINCE2
• Demonstrate their understanding of how to tailor PRINCE2 to different project environments
• Pass the PRINCE2 Practitioner exam
During the course the practical side of the PRINCE2 method is emphasized through assignments and exercises. The training
will cover the PRINCE2 terms and prepare the delegate for the PRINCE2 Foundation exam with a focus on:
• Day 1: PRINCE2 Structure, PRINCE2 Principles, THEMES: Organization, Business Case, PROCESSES: Starting up a Project,
Initiating a Project, Directing a Project
• Day 2: PROCESSES: Controlling a Stage, Managing Product delivery, Managing a Stage Boundary, Closing a Project
THEMES: Risks, Plans, Change
• Day 3: THEMES: Progress, Quality, Tailoring PRINCE2, PRINCE2 Foundation exam, Course Conclusion.
The PRINCE2 Practitioner Course provides an opportunity to apply the concepts learned during the PRINCE2 Foundation
Course. This is as classroom based course with a focus on scenarios. Exercises will be based on a case study with a similar
format to PRINCE2 Practitioner Exam with a focus on:
• Day 4: PRINCE2 Knowledge Review, Exam Exercise, THEMES: Organization, Business Case, Risk, Plans, Change, Progress,
PROCESSES: Starting up a Project, Initiating a Project, Directing a Project, Controlling a Stage, Managing Product deliv-
ery, Managing a Stage Boundary
• Day 5: PRINCE2 Applied Tailoring and Principles, PROCESSES: Closing a Project, THEMES: Quality, PRINCE2 Practitioner
exam, Course Conclusion
Project Managers, Project Team Members, Team
Managers, Assistant Project managers, Aspirant
Project Managers, (Senior) Project Managers,
PM Office Managers, Project Directors, Senior
Management, Programme Managers
Target
PRINCE2® COMBI
We’re happy to answer
your questions and pro-
vide solutions. Visit our
website to find out more

PROJECTMANAGEMENT
9
PRINCE2 Agile™ is a solution combining the flexibility and respon-
siveness of agile with the clearly defined framework of PRINCE2®.
PRINCE2 Agile framework covers a wide range of agile concepts, in-
cluding SCRUM, Kanban and Lean Startup. It provides guidance on
tailoring PRINCE2 in an agile context and includes:
Certification Path
Candidate must hold a current PRINCE2 Practitioner qualification before completing the PRINCE2 Agile Practi-
tioner examination (i.e. to have passed the PRINCE2 Practitioner or PRINCE2 Practitioner Re-registration exam
within the last 5 years).
to your organizational needs.
• Customised Case Study: it is proposed that in collaboration with a key Project Manager of the client, a unique
during the course.
• PRINCE2 Agile Overview Course - 1 day maximum: this one day event provides an introduction to the PRINCE2
Agile method in order to explain to the project stakeholders the value of using PRINCE2 Agile.
• Senior Management Session - 1 day maximum: designed for Senior Managers and Project Board members
who require an understanding of how to oversee projects being managed using PRINCE2 Agile, with a focus
on the organisation and control aspects of the Project Board.
• Coaching and Implementation support: please check the Consulting Services page at the beginning of this
catalogue
ay 1 ay ay
Marc,
Project Manager
“I am very
satisfied with
the training
provided by QRP.
The trainer was very
efficient and
knowledgeable.
It was reallly
time well spent.”
Sector: Telecommunications
TRAINING ORGANIZATION ACCREDITED BY
ON BEHALF OF
• How to tailor the integrated set of PRINCE2 principles, themes and process
• How to produce the PRINCE2 management products
• How to map the common agile roles to the PRINCE2 project management team structure
• How to incorporate the fundamental agile behaviors, concepts and techniques into PRINCE2
ABOUT PRINCE2 AGILE™

+39.031.43.100.45
10
Prerequisites
Objectives
Candidate must hold a current PRINCE2 Practitioner qualification before completing the PRINCE2 Agile Practitioner exami-
nation (i.e. to have passed the PRINCE2 Practitioner or PRINCE2 Practitioner Re-registration exam within the last 5 years).
Some pre-read material is provided prior to the event and is expected to be fully read before attending the course. For
this course, a very good knowledge of English is required.
• Understand the basic concepts of common agile ways of working
• Understand the purpose and context for combining PRINCE2 and the agile way of working
• Apply and evaluate the focus areas to a project in an agile context
• Fix and flex the six aspects of a project in an agile context
• Apply or tailor the PRINCE2 principles, themes, processes and management products to a project in an agile context
• Learn through the use of theory and practical exercises
• Pass the PRINCE2 Agile Practitioner exam
Project and Programme Managers
who hold a current PRINCE2 Practi-
tioner qualification , Key staff involved
with integrating project management
with product delivery …
TargetCheck out our website for
training courses.
Programme
During the course the practical side of the PRINCE2 Agile method is emphasized through assignments and exercises.
The training will cover PRINCE2 Agile terms and prepare the delegate for the PRINCE2 Agile Practitioner exam with a focus
on:
• Day 1: Introduction Practitioner Course, What is agile? What is PRINCE2 Agile? The PRINCE2 Agile journey, Hexagon (fix
and flex) and the 5 targets, SU & IP (Cynefin), Business Case, Requirements, user stories, Prioritisation (and MoSCoW),
The feedback loop, Organisation.
• Day 2: Servant Leader, Wider customer view, Working Agreements, Principles & Behaviours, Agilometer – Risk, MP, The
use of Work Packages, Scrum , Plans, Progress, Quality, CS, SB, DP
• Day 3: Contracts, CP, PRINCE2 Management products, Rich Communication, Kanban, Lean Startup, Health check, Tran-
sition, PM tips/Re-cap, Exam training, PRINCE2 Agile Practitioner Exam, Course Conclusion.
1. Take advantage of our +10 years’ experience delivering PRINCE2 and Agile train-
ings across the world
2. Prepare more efficiently with our online pre-course learning
3. Obtain the official ‘PRINCE2 Agile’ manual
4. Earn Up to 21 PDUs and Maintain Your PMP Credential!!
4 reasons to choose QRP for your PRINCE2 Agile courses
PRINCE2 AGILE™ PRACTITIONER

PROJECTMANAGEMENT
11
ABOUT AGILE PM™
“The AGILE PM
Course went very
well: the length of 4
days and the qual-
ity of the training is
perfect!”
Marie Hélène,
HR Business Process Manager
Sector : Luxury Goods & Jewelry
DSDM is the oldest established Agile approach. AGILE PM is owned by The DSDM Consortium, a not for- profit
collegiate organization. The integration between DSDM®Atern® and PRINCE2®has been established and proven.
AGILE PM Is a public domain methodology which means organizations do not have to pay a license fee to use
AGILE PM.
• In house courses: those trainings are also held in-house, allowing us to adapt training program and duration to
your organizational needs.
during the course
• AGILE PM Overview Course - 1 day maximum: This one day event provides an introduction to the AGILE PM
method in order to explain to the project stakeholders the value of using AGILE PM
• AGILE PM Senior Management Session - 1 day maximum: designed for Senior Managers and Project Board
members who require an understanding of how to oversee projects being managed using AGILE PM, with a focus
on the organisation and control aspects of the Project Board
catalogue
The Foundation exam must have been passed before attending the Practitioner one.
Our training are organized as follow:
Certification Path
Agile Project Management, based on DSDM Atern, is an innovative approach to
project management, which helps people work effectively together to achieve
business goals. Unlike a traditional approach, Atern fixes Time, Cost and Quality
at the early phases of a project.
and Project Offices
(P3O®)
ITIL®
Where is AGILE PM™ ...
...In the Best Practices framework?
oundation raining
CO raining
ay 1 ay
ay 1 ay ay
half day
ay
half day
ay
Practitioner rainingPractitioner rainingPractitioner raining
ay 1
half day
ay 4ay
half day

01.82.88.33.49
+39.031.43.100.45
12
AGILE PM™ FOUNDATION
Programme
Following the completion of the course participants should be able to:
• Understand the underpinning philosophy and principles of Agile
• Understand the lifecycle of an Agile project, including alternative configurations
• Understand the products produced during an Agile project and the purpose of these
• Understand the techniques used and their benefits and limitations
• Understand the roles and responsibilities within an Agile project
• Pass the AGILE Foundation exam
Objectives
Target
Practicing project managers, Agile team members who wish to be-
come Agile Project Managers
It is desirable but not essential that participants have some experience of working on projects. Some pre-read material
is provided prior to the event and is expected to be fully read before attending the course. For this course, a very good
knowledge of English is required.
Prerequisites
training courses
During the course the practical side of the AGILE PM method is emphasized through assign-
ments and exercises.
The training will cover the AGILE PM terms and prepare the delegate for the AGILE PM
Foundation exam with a focus on:
• Day 1: Introduction Foundation Course, Basics, Philosophy & Principles, Roles and Re-
sponsibilities (part 1), Processes (Project lifecycle) (part 1), Products, Modelling & Itera-
tive Development, MoSCoW, Timeboxes.
• Day 2: Processes (Project lifecycle) (part 2), Teamwork, Collaboration, Workshops, Roles
and Responsibilities (part 2), Planning & Control, Quality
• Day 3 (Half day): Exam training, AGILE PM Foundation Exam, Course Conclusion.
1. Prepare more efficiently with our pre-course study available online
2. Receive the official AGILE PM manual: ‘Agile Project Management Handbook ‘ prior to the
course
3. Keep up to date with free access to plenty of articles and case studies
4. Receive stimulating hints and tips to pass your examination at the 1st try
5. Get Agile Project Management Practitioner Certified in only 4 days
5 reasons to choose QRP for your AGILE PM courses

13
AGILE PM™ PRACTITIONER
PROJECTMANAGEMENT
Programme
The AGILE PM Practitioner Course provides an opportunity to apply the concepts learned during the AGILE PM
Foundation Course. This is as classroom based course with a focus on scenarios. Exercises will be based on a
case study with a similar format to AGILE PM Practitioner Exam with a focus on:
• Day 1 (Half day): Introduction Practitioner Course, Roles and Responsibilities (part 1), Processes (Project
lifecycle) (part 1), MoSCoW , Timeboxes.
• Day 2: Requirements and User Stories, Planning & Control, Estimating , Quality , Risk Management & Tailor-
ing, Practitioner Exam practice, revision and mentoring, AGILE PM Practitioner Exam, Course Conclusion.
• Apply the underpinning philosophy and principles of Agile DSDM Atern in a project situation
• Appropriately configure the lifecycle of an Agile project to a given scenario
• Produce and evaluate the content of Agile products produced during an Agile project in a given scenario
• Identify the Agile techniques to be used for a given situation within a scenario
• Understand the roles and responsibilities within an Agile project and correctly determine the appropriate
personnel to fulfil these roles within a given scenario
• Understand the mechanisms for control of an Agile Project which are specific to an Agile project
• Understand in outline how to test, estimate and measure progress in an Agile project
• Describe the agile approach to managing requirements and identify action to rectify problems with re-
quirements within an Agile project from a given scenario
• Pass the AGILE Practitioner exam
It is desirable but not essential that participants have some experience of working on projects. Some pre-
read material is provided prior to the event and is expected to be fully read before attending the course. The
Foundation exam must have been passed if attending the final day of the course. For this course, a very good
Objectives
Practicing project managers, Agile team members who
wish to become Agile Project Managers
Prerequisites
Target
Prerequisites
Contact your local QRP
upon request
We offer FREE Information Workshops and Webinars
Are you considering implementing AGILE within your organization or do you
want to know more about AGILE before enrolling in one of our courses?
We have a series of free PRINCE2, MSP, MoP, P3O, AGILE and ITIL seminars
planned in several languages to help you define which method would most
suit your needs.
For further details please visit our website www.qrpinternational.com or
email us at info@qrpinternational.com.
Did you know?

01.82.88.33.49
14
AGILE PM™ COMBI
Prerequisites
Objectives
Programme
It is desirable but not essential that participants have some experience of working on projects. Some pre-read material is
provided prior to the event and is expected to be fully read before attending the course. The participant must have obtained
the AGILE Foundation certification prior to sit the Practitioner exam. For this course, a very good knowledge of English is
required.
• Understand the underpinning philosophy and principles of Agile
• Understand the lifecycle of an Agile project, including alternative configurations
• Understand the products produced during an Agile project and the purpose of these
• Understand the techniques used and their benefits and limitations
• Understand the roles and responsibilities within an Agile project
• Pass the AGILE Foundation exam
• Apply the underpinning philosophy and principles of Agile DSDM Atern in a project situation
• Appropriately configure the lifecycle of an Agile project to a given scenario
• Produce and evaluate the content of Agile products produced during an Agile project in a given scenario
• Identify the Agile techniques to be used for a given situation within a scenario
• Understand the roles and responsibilities within an Agile project and correctly determine the appropriate personnel to
fulfil these roles within a given scenario
• Understand the mechanisms for control of an Agile Project which are specific to an Agile project
• Understand in outline how to test, estimate and measure progress in an Agile project.
• Describe the agile approach to managing requirements and identify action to rectify problems with requirements within
an Agile project from a given scenario
• Pass the AGILE Practitioner exam
During the course the practical side of the AGILE PM method is emphasized through assignments and exercises. The train-
ing will cover the AGILE PM terms and prepare the delegate for the AGILE PM Foundation exam with a focus on:
• Day 1: Introduction Foundation Course, Basics, Philosophy & Principles, Roles and Responsibilities (part 1), Processes
(Project lifecycle) (part 1), Products, Modelling & Iterative Development, MoSCoW, Timeboxes .
• Day 2: Processes (Project lifecycle) (part 2), Teamwork, Collaboration, Workshops, Roles and Responsibilities (part 2),
Planning & Control, Quality.
• Day 3 (Half day): Exam training, AGILE PM Foundation Exam, Course Conclusion.
The AGILE PM Practitioner Course provides an opportunity to apply the concepts learned during the AGILE PM Foundation
Course. This is as classroom based course with a focus on scenarios. Exercises will be based on a case study with a similar
format to AGILE PM Practitioner Exam with a focus on:
• Day 3 (Half day): Introduction Practitioner Course, Roles and Responsibilities (part 1), Processes (Project lifecycle) (part
1), MoSCoW , Timeboxes.
• Day 4: Requirements and User Stories, Planning & Control, Estimating , Quality , Risk Management & Tailoring, Practi-
tioner Exam practice, revision and mentoring, AGILE PM Practitioner Exam, Course Conclusion.
Practicing project managers, Agile
team members who wish to become
Agile Project Managers
Target
+39.031.43.100.45

PROJECTMANAGEMENT
15
ABOUT PMP®
“Really satisfy by the
content of the course
and by the services
provided before and
after the training.”
Gilles,
IT Project Manager
Sector : Public administration
The PMBOK® Guide—Fifth Edition, is the official manual for PMP and CAPM. It contains the fundamental practices
that all project managers need to attain high standards and project excellence. This internationally recognized
standard gives project managers the essential tools to practice project management and deliver organizational
results. The PMP® Certification demonstrates that you have the experience, education and competency to lead
and direct projects and it recognizes demonstrated competence in leading and directing project teams.
during the course
catalogue
To apply for the PMP, you need to have either:
• A secondary degree (high school diploma, associate’s degree, or the global equivalent) with at least five years
of project management experience, with 7,500 hours leading and directing projects and 35 hours of project
management education
OR
• A four-year degree (bachelor’s degree or the global equivalent) and at least three years of project manage-
ment experience, with 4,500 hours leading and directing projects and 35 hours of project management edu-
cation
Prerequisites
The 2012 PMI Pulse of the Profession study found that organizations with more
than 35% PMP certified project managers had better project performance. And
according to a 2007 PricewaterhouseCoopers survey, 80% of high-performing pro-
jects use a credentialed project manager.
and Project Offices
(P3O®)
ITIL®
Where is PMP® ...

+39.031.43.100.45
01.82.88.33.49
16
+39.031.43.100.45
PMP EXAM PREPARATION
Programme
After this course the participant should be able to:
• Control PMI philosophy;
• Learn the necessary skills to carry out business projects;
• Know the 9 knowledge areas of project management: Integration Project, Project Scope Management, Project Time
Management, Project Cost Management, Project Quality Management, Human Resources Project Management pro-
ject Communication Management project Risk Management project Procurement;
• Be well prepared for passing the PMP exam.
Objectives
Target
Project managers, planners, estimators and controllers cost, risk man-
ager, construction managers
• Demonstrate more than 4500 hours of experience (3 years minimum, if you have a BA degree) within project man-
agement (experience in project team, it is not necessary to have been the project manager);
• Have completed 35 hours of training in project management;
• Complete an application and submit it to PMI (we provide assistance in the creation of your application form);
• Before you submit your application, you will be required to read and agree to the PMI Code of Ethics and Professional
Conduct and the Certification Application/ Renewal Agreement;
• Ability to read in English required.
Prerequisites
training courses
During the course the practical side of the PMP method is emphasized through assignments and exercises.
The training will have a focus on: the fundamentals of project management, Revision of basic project management,
PMI methodology and PMBok, 9 essential areas of methodology, PMBok (disciplines , groups, phases , processes, the
life cycle, stakeholders ..) Integration Management project, Management of project scope, time Management project
(including techniques such as network diagrams, Gantt , CPM diagram arrow) Management of project costs (including
techniques earned value), quality Management project, human Resource Management project, Management of Commu-
nication project Management project Risk, project procurement Management, repositories quality certification Overview
and administrative procedures necessary to PMI Chapter, Exams.
We focus on Customer Satisfaction
We value our customers and do everything possible to ensure their happiness. That is our
promise and our references prove it for us! No-Hassle Guarantee and we will stand behind
it.. We hope to have you as a customer soon!
Did you know?

PROJECTMANAGEMENT
17
ABOUT SCRUM
“Very effec-
tive course. The
trainer was excellent
and was able to bring us
up to speed in the few days
of the course, though some
preparation in advance (e.g.
reading the manual) is highly
advisable.”
Paolo,
IT Partnership Manager
Sector: Loyalty Management
Scrum is an Agile framework for completing complex pro-
jects. Scrum method originally was formalized for software
development projects, but it works well for any complex,
innovative scope of work. The possibilities are endless. The Scrum method is deceptively simple and can be ap-
plied for any project or product development effort. Scrum provides a foundation and path to delivering busi-
ness goals in a collaborative, sane, and enjoyable manner.
Scrum is the leading agile development methodology, used by Fortune 500 companies around the
world. Scrum is a solid and successful Agile framework that has been applied to a variety of projects
and team. The Scrum Alliance exists to transform the way we tackle complex projects, bringing the
Scrum framework and agile principles beyond software development to the broader world of work.
Scrum Qualification Scheme
Scrum training and certification fulfill the vision of the Agile manifesto by fostering greater collaboration, pro-
ductivity, and success among team members.
• The Certified Scrum Master® course offers training in the fundamentals essential for Scrum team members
or a professional Scrum master.
• The Certified Scrum Product Owner® course exposes students to the basics of Scrum from the product
owner’s perspective. Receive training in the art of managing a product backlog and working with a
Scrum team.
• The Certified Scrum Developer® program trains team members in advanced Agile engi-
neering practices and other agility skills, along with the Scrum fundamentals develop-
ers need to create working software.
• The ultimate goal of all Scrum practitioners, the Certified Scrum Professional®
credential conveys demonstrated experience, documented training, and
proven knowledge in the art of Scrum.
Certification Path

+39.031.43.100.45
18
CERTIFIED SCRUM MASTER
Prerequisites
Objectives
It is desirable but not essential that participants have some experience of working on projects.
Following the completion of the course participants should learn:
• Scrum basics and core values
• How the Scrum framework compares to other methods, such as waterfall How to identify when to use Scrum
• A Scrum team’s three roles and responsibilities
• Scrum meetings, including the Sprint Review, Sprint Retrospective and Release Planning
• Scrum artifacts, including the Product Backlog, Sprint Backlog and Burndown Charts
• Pass the Certified Scrum Master exam
Project Managers , Team Leaders, Business Analysts Developers, Testers
& other technical team members, Anyone interested in learning more
about Scrum and agile methods
TargetCheck out our website for
training courses.
3 reasons to choose QRP for your Scrum courses
1. Get a globally recognized certification from Scrum Alliance
2. With your CSM certificate, you will have access to local user groups,
online social networks, and additional resources that are only avail-
able to Scrum Alliance members
3. Earn PDUs and Maintain Your PMP Certification!!
Programme
During the course the practical side of the Scrum is emphasized through assignments and exercises.
• Day 1: Lean and Agile Principles, Scrum Values and Principles, Scrum framework core elements: roles, activities, and
artifacts, The ScrumMaster, Product Owner and Development Team roles, Product Vision and long-term roadmap plan-
ning, Getting Started with Scrum
• Day 2: Scaling Scrum to multiple teams, User Stories and the Product Backlog, Sprint Planning and the Sprint backlog,
Daily Scrum (stand-up) Meeting, Estimating and sizing work items, Reporting and artifacts: burn-down charts, burn-up
charts

PROJECTMANAGEMENT
19
• Scrum basics and core values
• How the Scrum framework compares to other methods and when to use Scrum
• A Scrum team’s three roles and responsibilities
• The scope of the Product Owner’s role in detail
• The ScrumMaster and Team roles at a high level
• Developing a Product Vision and its role in galvanizing the team
• Different estimation levels in Scrum
• The Product Backlog—what it is (and is not) and how to groom and prioritize
• Release Management and measuring velocity
• Sprint planning and Daily Scrum Meeting
• Ways to effectively deal with stakeholders
It is desirable but not essential that participants have some experience of working on projects.
Prerequisites
Objectives
Product Owner and Product Managers, Project Managers ,
Team Leaders, Business Analysts Developers, Testers & other
technical team members
TargetContact your local QRP
upon request.
Programme
• Day 1: Lean & Agile Principles, Scrum Values & Principles, Scrum framework core elements: roles, activities, and ar-
tifacts, Techniques for building a compelling product vision, Building a visualizing a long-term product roadmap, User
Story Mapping: creating a shared
• Day2: User Stories: eliciting and clearly defining stakeholder needs, Splitting user stories: patterns to decompose large
features, Models and techniques for prioritizing product features, Release planning for predictable delivery via Agile
estimating and planning, Effective ways to do Product Backlog refinement/grooming, Sprint Planning and the Sprint
backlog, Communicating Portfolio & Product status – making it easily visible
Did you know?
We offer flexible pricing
We offer a number of ways for you and your organization to take full advantage of
your training budget, which will allow you to reach your desired goals for less. Ask
for our « Training Passport » solution and bundle for simultaneous registration in
several courses:
- 2 courses : 10% reduction
- 4 courses and more : 30% reduction
CERTIFIED SCRUM PRODUCT OWNER

+39.031.43.100.45
20
CERTIFIED SCRUM DEVELOPER
Prerequisites
Objectives
It is desirable but not essential that participants have some experience of working on projects
• Study of architecture and design
• An in-depth look at the way Agile teams work together
• Study of test-first development
• An introduction to the practice of refactoring
• An introduction to the key practices of continuous integration
Developers, Testers, Architects & other Systems Analysts , Project Man-
agers , Team Leaders Business Analysts
TargetWe’re happy to answer
website to find out more.
Programme
• Day 1: Lean and Agile Principles, Scrum Values and Principles, Scrum framework core elements: roles, activities, and
artifacts, The ScrumMaster, Product Owner and Development Team roles, Product Vision and long-term roadmap plan-
ning, Getting Started with Scrum
• Day 2: Scaling Scrum to multiple teams, User Stories and the Product Backlog, Sprint Planning and the Sprint backlog,
Daily Scrum (stand-up) Meeting, Estimating and sizing work items, Reporting and artifacts: burn-down charts, burn-up
charts, and more
• Day 3: Scrum principles, values, and framework; artifacts, story writing, collaboration, estimation and planning, and
coaching and facilitation.
• Day 4: approaches to design, key principles, problem-solving techniques, seeing patterns by what they encapsulate, dis-
covering patterns in problems, design exercise, what patterns teach us, emergent design, and refactoring to patterns.
• Day 5: Continuous integration, pair programming, coding standards, test-first development (TDD), red-green-refactor,
using TDD to inform design, code qualities, discovering design patterns, conducting code reviews, essential Scrum
developer practices, writing testable code, advanced testing techniques, refactoring legacy code, emerging solutions.
3 reasons to choose QRP for your SCRUM COURSES
1. Get a globally recognized certification from Scrum Alliance
2. With your CSD certificate, you will have access to local user groups,
online social networks, and additional resources that are only avail-
able to Scrum Alliance members
3. Earn PDUs and Maintain Your PMP Certification!!

PROGRAMMEMANAGEMENT
21
ABOUT MSP®
“If you have always
died to know how to
realize benefits and
business objectives of a
range of projects, this course
is for you! Top course and
well known reference in the
world of programme
management.”
Philippe,
Project Director
Sector: Telecommunications
MSP was launched in 1999 to support change within an organization or in the wider community. The guide
comprises a set of Principles and a set of Processes for use when managing a programme.
A large number of the organizations use MSP because it provides a structured framework that can help
organisations to avoid to fail to deliver change and achieve their goals. MSP can be used by public and private
organizations. MSP is a public domain best practice which means organizations do not have to pay a license fee
to use MSP.
• In house courses: those trainings are also held in-house, allowing us to adpat training program and duration
• Customised Case Study: It is proposed that in collaboration with a key Programme Manager of the client, a
unique case study is developed based on the client’s work practice. This case study will form the basis of the
exercises during the course
• MSP Overview Course - 1 day maximum: This one day event provides an introduction to the MSP best prac-
tice in order to explain to the project stakeholders the value of using MSP
• MSP Senior Management Session - 1 day maximum: designed for Senior Managers and Project Board mem-
bers who require an understanding of how to oversee programmes being managed using MSP, with a focus
on the organisation and control aspects of the Programme Board
catalogue
as follow:
Certification Path
MSP represents proven programme management best practice in the success-
ful delivery of transformational change through the application of programme
management strategies. MSP defines programme management as “the action
of carrying out the coordinated organisation, direction and implementation of
a dossier of projects and transformational activities, to achieve outcomes and
realise benefits of strategic importance to the business”.
Project Management- PRINCE2®, PMP , Agile PM
Programme Management - MSP®
and Project Offices
(P3O®)
ITIL®
Where is MSP® ...
oundation raining
CO raining
ay 1 ay ay
ay 4 ay 5ay 1 ay ay
ay 1 ay

01.82.88.33.49
+39.031.43.100.45
22
MSP® FOUNDATION
Programme
• Understand the programme management environment and the characteristics of different types of programmes
• Understand the benefits of applying the MSP guidance to the management of a programme of transformational
change
• Understand the purpose of the defined roles
• Understand the purpose of the seven MSP principles, the nine governance themes and the six transformational flow
processes
• Understand the purpose of MSP programme information (documents)
• Pass the MSP Foundation exam
Objectives
Target
Programme office team members, Business change team members,
Project delivery team members, Anyone who needs to understand the
terminology and concepts underpinning MSP, Those wishing to pur-
sue higher level qualifications (e.g. programme managers and SROs)
It is desirable but not essential that participants have some experience in working on programmes. Some pre-read mate-
rial is provided prior to the event and is expected to be fully read before attending the course. For this course, a very good
PrerequisitesPrerequisitesPrerequisites
training courses
During the course the practical side of the MSP guidance is emphasized through assignments
and exercises. The training will cover the MSP terms and prepare the delegate for the MSP
Foundation exam with a focus on:
• Day 1: MSP Overview, principles and governance themes overview, THEMES: Organiza-
tion and programme office, Vision, PROCESSES: Identifying a Programme, Defining a Pro-
gramme
• Day 2: THEMES: Leadership & Stakeholder Engagement, Benefits Management, Blue-
print Design & Delivery, Planning & Control, The Business Case, PROCESSES: Delivering
the Capability, Realizing the Benefits
• Day 3: THEMES: Quality & Assurance Management, Risk & Issue Management, PRO-
CESSES: Managing the Tranches, Closing a Programme, MSP Foundation exam, Course
Conclusion
1. Prepare more efficiently with our pre-course study available online
2. Receive the latest version of the official MSP manual ‘Managing Successful Programmes‘
in advance
3. Save money, our prices include pre-course material, manuals, exams and certificates
4. Achieve practical experience thanks to our own accredited course material.
5. Get examples of several programme management experiences, all our trainers have 15+
years experience in major enterprise transformation programmes and 5+ years experi-
ence in MSP
5 reasons to choose QRP for your MSP courses

23
MSP® PRACTITIONER
PROGRAMMEMANAGMENT
Programme
The MSP Practitioner Course provides an opportunity to apply the concepts learned during the MSP Founda-
tion Course. This is as classroom based course with a focus on scenarios. Exercises will be based on a case study
with a similar format to MSP Practitioner Exam with a focus on:
• Day 1: MSP Knowledge Review, THEMES: Organization and programme office, The Business Case, Benefits
Management,PROCESSES: Identifying a Programme / Delivering the Capability / Blueprint Design & Deliv-
ery, Planning & Control / Leadership & Stakeholder Engagement
• Day 2: THEMES: Risk & Issue Management, Quality & Assurance Management, PROCESSES: Closing a Pro-
gramme MSP exam preparation, MSP Practitioner exam, Course Conclusion and evaluation
• Identify additional value as a result of managing the described change as an MSP programme
• Explain each of the MSP principles, the governance themes and the transformational flow activities
• Explain the relationship between the MSP principles, governance themes, the transformational flow, pro-
gramme information (documents) and the MSP defined programme management roles and can apply that
understanding
• Apply each of the MSP principles, governance themes and transformational flow processes
• Produce or evaluate examples of MSP programme information (documents)
• Identify activities that should be undertaken during each of the processes of the transformational flow
together with the accountabilities and responsibilities of each of the defined roles
• Understand which management products are input to, output from, and updated in each of the six trans-
formational flow processes
• Pass the MSP Practitioner exam
It is desirable but not essential that participants have some experience in working on programmes. Some pre-
read material is provided prior to the event and is expected to be fully read before attending the course. The
Foundation exam must have been passed if attending the final two days of the course. For this course, a very
good knowledge of English is required.
Objectives
Project managers, BCMs, Experts and advisers working
within a programme office, Other specialist/governance
roles involved in supporting programmes following the
MSP guidance together with those wishing to pursue high-
er level qualifications (e.g. programme managers), SROs
Prerequisites
Target
Prerequisites
upon request
We offer flexible pricing
We offer a number of ways for you and your organization to take full ad-
vantage of your training budget, which will allow you to reach your desired
goals for less. Ask for our « Training Passport » solution and bundle for si-
multaneous registration in several courses:
- 4 courses and more : 30% reduction
Did you know?

01.82.88.33.49
24
MSP® COMBI
Prerequisites
Objectives
Programme
It is desirable but not essential that participants have some experience in working on programmes. Some pre-read mate-
rial is provided prior to the event and is expected to be fully read before attending the course. The participant must have
obtained the MSP Foundation certification prior to sit the Practitioner exam. For this course, a very good knowledge of
English is required.
• Understand the programme management environment and the characteristics of different types of programmes
• Understand the benefits of applying the MSP guidance to the management of a programme of transformational change
• Understand the purpose of the defined roles and of MSP programme information (documents)
• Understand the purpose of the seven MSP principles, the nine governance themes and the six transformational flow
processes
• Pass the MSP Foundation exam
• Identify additional value as a result of managing the described change as an MSP programme
• Explain each of the MSP principles, the governance themes and the transformational flow activities
• Explain the relationship between the MSP principles, governance themes, the transformational flow, programme infor-
mation (documents) and the MSP defined programme management roles and can apply that understanding
• Apply each of the MSP principles, governance themes and transformational flow processes
• Produce or evaluate examples of MSP programme information (documents)
• Identify activities that should be undertaken during each of the processes of the transformational flow together with
the accountabilities and responsibilities of each of the defined roles
• Understand which management products are input to, output from, and updated in each of the six transformational
flow processes
• Pass the MSP Practitioner exam
During the course the practical side of the MSP guidance is emphasized through assignments and exercises. The training
will cover the MSP terms and prepare the delegate for the MSP Foundation exam with a focus on:
• Day 1: MSP Overview, principles and governance themes overview, THEMES: Organization and programme office, Vi-
sion, PROCESSES: Identifying a Programme, Defining a Programme
• Day 2: THEMES: Leadership & Stakeholder Engagement, Benefits Management, Blueprint Design & Delivery, Planning &
Control, The Business Case, PROCESSES: Delivering the Capability, Realizing the Benefits
• Day 3: THEMES: Quality & Assurance Management, Risk & Issue Management, PROCESSES: Managing the Tranches,
Closing a Programme, MSP Foundation exam, Course Conclusion
The MSP Practitioner Course provides an opportunity to apply the concepts learned during the MSP Foundation Course.
This is as classroom based course with a focus on scenarios. Exercises will be based on a case study with a similar format to
MSP Practitioner Exam with a focus on:
• Day 4: MSP Knowledge Review, THEMES: Organization and programme office, The Business Case, Benefits
Management,PROCESSES: Identifying a Programme / Delivering the Capability / Blueprint Design & Delivery, Planning &
Control / Leadership & Stakeholder Engagement
• Day 5: THEMES: Risk & Issue Management, Quality & Assurance Management, PROCESSES: Closing a Programme; MSP
exam preparation, MSP Practitioner exam, Course Conclusion and evaluation
Programmeofficeteammembers,Businesschange
team members, Project delivery team members,
Anyone who needs to understand the terminology
and concepts underpinning MSP…
Target
PrerequisitesPrerequisites
+39.031.43.100.45

PORTFOLIOMANAGEMENT
25
ABOUT MoP®
“Thanks a lot for
delivering a very good
‘Management of Portfolios’
Foundation and Practitioner
course. It was very useful and
I think we all learned a great deal.
I personally benefitted from connec-
-ting the MoP principles, practices with
my past work as Country Program Officer
in Mozambique. The course has equipped
our team with additional skills/knowledge
to engage with other parts of the Bank in
further improving the MoP.”
Henrik,
Chief Quality Assurance Officer
Sector: Banks
The new MoP Guidance has been prepared to provide senior executives with an overview of portfolio manage-
ment – the principles upon which it is based, some of the techniques used, and how you can get started and
sustain progress. Portfolio management has come to the fore as organizations have become increasingly aware
that delivery is only half the battle. Just as important is whether or not the change initiatives are the ‘right’ ones
and whether the potential return on investment is achieved. MoP is a set of guidance helping you understanding
which change initiatives contribute most to your strategy. MoP is a public domain guidance which means organiza-
tions do not have to pay a license fee to use MoP.
• In house courses: those trainings are also held in-house, allowing us to adpat training program and duration
during the course
• MoP Overview Course - 1 day maximum: This one day event provides an introduction to the MoP best prac-
tice in order to explain to the project stakeholders the value of using MoP
• MoP Senior Management Session - 1 day maximum: designed for Senior Managers and Project Board mem-
bers who require an understanding of how to oversee projects being managed using MoP, with a focus on the
organisation and control aspects of the Project Board
• Coaching and Implementation support: please check the Consultancy Services page at the beginning of
this catalogue
as follow:
Certification Path
Management of Portfolios (MoP®) approaches the management of change
projects and programmes from a strategic viewpoint. It provides an overview
of all change activities including what is in the portfolio, what it is cost-
ing, what risks are faced, what progress is being made, and what the im-
pact is on business as usual and the organization’s strategic objectives.
Portfolio Management - MoP®
and Project Offices
(P3O®)
ITIL®
Where is MoP® ...
oundation raining
CO raining
ay 1 ay ay
ay 4 ay 5ay 1 ay ay
ay 1 ay

01.82.88.33.49
+39.031.43.100.45
26
MoP® FOUNDATION
Programme
• Know and understand the scope and objectives of portfolio management and how it differs from programme and
project management
• Know and understand the benefits from applying portfolio management
• Know and understand the context within which it operates
• Know and understand the principles upon which successful portfolio management is based
• Know and understand approaches to implementation, the factors to consider in maintaining progress, and how to
assess the success of portfolio management
• Know and understand purposes of the portfolio management definition and delivery cycles and their component
practices, and relevant techniques applicable to each practice
• Know and understand purpose and key content of the major portfolio documents
• Know and understand scope of key portfolio management roles
• Be able to pass the MoP Foundation exam
Objectives
Target
Those involved in a range of formal and informal portfolio management
roles encompassing investment decision making, project and programme
delivery, and benefits realization, those involved in the selection and de-
livery of business change initiatives ...
It is desirable but not essential that participants have some experience in working on projects/programmes. Some pre-
read material is provided prior to the event and is expected to be fully read before attending the course. For this course,
a very good knowledge of English is required.
PrerequisitesPrerequisitesPrerequisites
training courses
During the course the practical side of the MoP guidance is emphasized through assign-
ments and exercises. The training will cover the MoP terms and prepare the delegate for the
MoP Foundation exam with a focus on:
• Day 1: MoP Overview, Implement, Sustain and Measure, Strategic and Organizational
• Day 2: Portfolio management principles, Portfolio definition cycle, Portfolio delivery cy-
cle
• Day 3: Roles and documentation, MoP Foundation exam, Course Conclusion
Select our COMBI offer and you can benefit from a 15 % reduction on the total price.
Our COMBI offers are valid all year long!
More information? Call us on +39 0314310045
Did you know?

27
MoP® PRACTITIONER
PORTFOLIOMANAGEMENT
Programme
The MoP Practitioner Course provides an opportunity to apply the concepts learned during the MoP Founda-
tion Course. This is as classroom based course with a focus on scenarios. Exercises will be based on a case study
with a similar format to MoP Practitioner Exam with a focus on:
• Day 1: MoP Knowledge Review, Overview, Implement, Sustain and Measure, Strategic and Organizational
Context, Portfolio management principles, Portfolio definition cycle, Portfolio delivery cycle, Roles and doc-
umentation
• Day 2: MoP exam preparation, MoP Practitione exam, Course Conclusion
Following the completion of the course participants should be able to demonstrate their ability to:
• Define the business case to get senior management approval for portfolio management
• Plan the implementation of portfolio management
• Select and adapt mop principles, practices and techniques to suit different organizational environments
• Evaluate examples of mop information (including documents and role descriptions)
• Analyse the solutions adopted in relation to a given scenario
• Pass the MoP Practitioner exam
It is desirable but not essential that participants have some experience in working on projects/programmes.
Some pre-read material is provided prior to the event and is expected to be fully read and studied before at-
tending the course. The Foundation exam must have been passed if attending the final two days of the course.
For this course, a very good knowledge of English is required.
Objectives
Those involved in a range of formal and informal portfolio
management roles encompassing investment decision mak-
ing, project and programme delivery, and benefits realiza-
tion. Those involved in the selection and delivery of business
change initiatives...
Prerequisites
Target
PrerequisitesPrerequisites
upon request
2. Receive the latest version of the official MoP manual ‘Management of Portfolios’
in advance
3. Be well prepared for your examination with 2 sample papers for both the Founda-
tion and Practitioner level
4. Benefits from our trainers experience: our trainers bring their long experience to
the training event using practical case studies, so that you can learn how to apply
MoP to your your day-to-day activities.
5. Get it right, our training course is fully accredited by APMG!
5 reasons to choose QRP for your MoP courses

01.82.88.33.49
28
MoP® COMBI
Prerequisites
Objectives
Programme
It is desirable but not essential that participants have some experience in working on projects/programmes. Some pre-read
material is provided prior to the event and is expected to be fully read and studied before attending the course. The partici-
pant must have obtained the MoP Foundation certification prior to sit the Practitioner exam. For this course, a very good
• Know and understand the scope and objectives of portfolio management and how it differs from programme and pro-
ject management
• Know and understand the benefits from applying portfolio management
• Know and understand the context within which it operates
• Know and understand the principles upon which successful portfolio management is based
• Know and understand approaches to implementation, the factors to consider in maintaining progress, and how to as-
sess the success of portfolio management
• Know and understand purposes of the portfolio management definition and delivery cycles and their component prac-
tices, and relevant techniques applicable to each practice
• Know and understand purpose and key content of the major portfolio documents
• Know and understand scope of key portfolio management roles.
• Pass the MoP Foundation exam
• Define the business case to get senior management approval for portfolio management
• Plan the implementation of portfolio management
• Select and adapt mop principles, practices and techniques to suit different organizational environments
• Evaluate examples of mop information (including documents and role descriptions)
• Analyze the solutions adopted in relation to a given scenario
• Pass the MoP Practitioner exam
During the course the practical side of the MoP guidance is emphasized through assignments and exercises. The training will
cover the MoP terms and prepare the delegate for the MoP Foundation exam with a focus on:
• Day 1: MoP Overview, Implement, Sustain and Measure, Strategic and Organizational
• Day 2: Portfolio management principles, Portfolio definition cycle, Portfolio delivery cycle
• Day 3: Roles and documentation, MoP Foundation exam, Course Conclusion
The MoP Practitioner Course provides an opportunity to apply the concepts learned during the MoP Foundation Course.
MoP Practitioner Exam with a focus on:
• Day 4: MoP Knowledge Review, Overview, Implement, Sustain and Measure, Strategic and Organizational Context, Port-
folio management principles, Portfolio definition cycle, Portfolio delivery cycle, Roles and documentation
• Day 5: MoP exam preparation, MoP Practitioner exam, Course Conclusion
Those involved in a range of formal and
informal portfolio management roles
encompassing investment decision mak-
ing, project and programme delivery, and
benefits realization ...
+39.031.43.100.45

PMOMANAGEMENT
29
ABOUT P3O®
“I followed the P3O
training course provided
by QRP and found exactly
what I was looking after since
almost 2 years. This training is a
perfect complement to PRINCE2 and
MSP when you start thinking about
establishing a permanent office dealing
with strategy and transformation. It has
provided me the missing part of the Project
Programme and Portfolio Management
puzzle and a very good methodology to start
engaging with my Senior Management”
Patrick,
Head Portfolio and Programme Office
Sector: International Organization
A P3O model will equip an organization with the structures, tools and techniques it needs to ensure it has the right
programmes and projects in place and ensures consistent delivery of programmes and projects across the organi-
sation. P3O was launched in 2008 and is the latest guidance published about portfolio, programme and project
management. It covers the set up and running of support offices for all levels of change within an organization.
It offers advice to organizations about current Best Practice thinking on what previously has been referred to as
PSO (Programme or Project Support Office) or PMO (Programme or Project Management Office). P3O is a public
domain methodology which means organizations do not have to pay a license fee to use P3O.
during the course
• P3O Overview Course - 1 day maximum: This one day event provides an introduction to the P3O guidance in
order to explain to the project stakeholders the value of using P3O
• P3O Senior Management Session - 1 day maximum: designed for Senior Managers and Project Board mem-
bers who require an understanding of how to oversee projects being managed using P3O, with a focus on the
organisation and control aspects of the Project Board
• Coaching and Implementation support: please check the Consultancy Services page at the beginning
of this catalogue
as follow:
Certification Path
P3O guidance provides a decision enabling/delivery support structure for all
change within an organisation. This guidance- aligned to OGC’s PRINCE2, MSP,
and MoP- brings together in one place a set of principles, processes and tech-
niques to facilitate effective portfolio, programme and project management
through enablement, challenge and support structures.
and Project Offices
(P3O®)
ITIL®
Where is P3O® ...
in the Best Practices framework?
oundation raining
CO raining
ay 1 ay ay
ay 4 ay 5ay 1 ay ay
ay 1 ay

01.82.88.33.49
+39.031.43.100.45
30
P3O® FOUNDATION
Programme
• Be able to describe the high-level P3O model and know the differences between Portfolio, Programme andProject
Management
• Know the arguments for establishing a P3O model and measuring its success
• Describe the purpose and major content of all roles
• State the key functions and services of a P3O
• Describe tools and techniques used by a P3O
• Know how to develop a governance structure that helps optimize an organization’s investment in change alongside
its Business as Usual work
• Be able to pass the P3O Foundation exam
Objectives
Target
Aspirant Project/Programme Managers , Senior Project/Programme
Managers , PM Office Members, Senior Managers , Individuals newly-
appointed to portfolio, programme or project office roles or those
wishing to gain formal qualifications after some support office expe-
rience.The course would be of benefit to those aspiring to a more
senior role.
It is desirable but not essential that participants have some experience in working on projects/programmes. Some pre-
read material is provided prior to the event and is expected to be fully read before attending the course. For this course,
a very good knowledge of English is required.
Prerequisites
training courses
During the course the practical side of the P3O guidance is emphasized through assign-
ments and exercises. The training will cover the P3O terms and prepare the delegate for the
P3O Foundation exam with a focus on:
• Day 1: Introduction to P3O, Why have a P3O, Designing a P3O Model
• Day 2: Designing a P3O Model, Roles, Implementing a P3O
• Day 3: Implementing a P3O, Operating a P3O, P3O Foundation exam, Course Conclusion
2. Receive the latest version of the official P3O manual ‘Portfolio, Programme and Project
Offices: P3O’ in advance
3. Attain practical applications with results that make sense for you thanks to our custom-
ized caste study and exercices
4. Be well prepared for your examination, we have a very high P3O pass rates for our del-
egates
5. Get practical examples of PMO experience, all our trainers have 15+ years experience in
setting up and working in various PMOs structures in a wide range of private and public
sector organisations
5 reasons to choose QRP for your P3O courses

31
P3O® PRACTITIONER
PMOMANAGEMENT
Programme
The P3O Practitioner Course provides an opportunity to apply the concepts learned during the P3O Foundation
Course. This is as classroom based course with a focus on scenarios. Exercises will be based on a case study
with a similar format to P3O Practitioner Exam with a focus on:
• Day 1: Introduction to Practitioner Exam, Why have a P3O, Models and Tailoring, Implementing a P3O,
Operating a P3O
• Day 2: P3O exam preparation, P3O Practitione exam, Course Conclusion
• Demonstrate their ability to define the business case to get senior management approval for the P3O
• Demonstrate their ability to build the right P3O model to adapt to the organization’s needs, taking account
of the organization’s size and PPM maturity
• Demonstrate their ability to plan the implementation of a P3O
• Demonstrate their ability to use tools and techniques in running the P3O and shaping the portfolio of pro-
grammes and projects
• Pass the P3O Practitioner exam
Project Management experience or Project Board experience is required. Some pre-read material is provided
prior to the event and is expected to be fully read and studied before attending the course. The Foundation
exam must have been passed if attending the final two days of the course. For this course, a very good knowl-
edge of English is required.
Objectives
Senior Project/Programme Managers, PM Office Members,
Senior Managers, Individuals with key portfolio, programme
or project office roles
Prerequisites
Target
Prerequisites
upon request
We are Pan European.
We work in 12 countries and have a large network of 35 training venues
located throughout these countries. Our customers are assured of conveni-
ence and flexibility as we have the capabilities to serve them wherever they
need. Furthermore, our business scale allows us to provide customers with
the most competitive offer in the market.
Did you know?

+39.031.43.100.45
01.82.88.33.49
32
P3O® COMBI
Prerequisites
Objectives
Programme
It is desirable but not essential that participants have some experience in working on projects/programmes. Some pre-read
material is provided prior to the event and is expected to be fully read and studied before attending the course. The par-
ticipant must have obtained the P3O Foundation certification prior to sit the Practitioner exam. For this course, a very good
• Be able to describe the high-level P3O model and know the differences between Portfolio, Programme andProject
Management
• Know the arguments for establishing a P3O model and measuring its success
• Describe the purpose and major content of all roles
• State the key functions and services of a P3O
• Describe tools and techniques used by a P3O
• Know how to develop a governance structure that helps optimize an organization’s investment in change alongside its
Business as Usual work
• Pass the P3O Foundation exam
• Demonstrate their ability to define the business case to get senior management approval for the P3O
• Demonstrate their ability to build the right P3O model to adapt to the organization’s needs, taking account of the or-
ganization’s size and PPM maturity
• Demonstrate their ability to plan the implementation of a P3O
• Demonstrate their ability to use tools and techniques in running the P3O and shaping the portfolio of programmes and
projects
• Pass the P3O Practitioner exam
During the course the practical side of the P3O guidance is emphasized through assignments and exercises. The training will
cover the P3O terms and prepare the delegate for the P3O Foundation exam with a focus on:
• Day 1: Introduction to P3O, Why have a P3O, Designing a P3O Model
• Day 2: Designing a P3O Model, Roles, Implementing a P3O
• Day 3: Implementing a P3O, Operating a P3O, P3O Foundation exam, Course Conclusion
The P3O Practitioner Course provides an opportunity to apply the concepts learned during the P3O Foundation Course.
P3O Practitioner Exam with a focus on:
• Day 4: Introduction to Practitioner Exam, Why have a P3O, Models and Tailoring, Implementing a P3O, Operating a P3O
• Day 5: P3O exam preparation, P3O Practitioner exam, Course Conclusion
Senior Project/Programme Managers,
PM Office Members, Individuals with
key portfolio, programme or project of-
fice roles, Aspirant Project/Programme
Managers ...
+39.031.43.100.45

33
CHANGEMANAGEMENT
ABOUT CHANGE MANAGEMENT™
Dealing with change and more importantly, the impact of change is a high
priority for all organizations. The Change Management Certification has been
developed by APMG in partnership with the Change Management Institute
(CMI), an independent, global professional association of change managers.
Together they have developed a professional ‘body of knowledge’ for the discipline of Change Management. This
body of knowledge now provides an independent benchmark for the professional knowledge expected of an ef-
fective change manager.
APMG’s refreshed Change Management certification is fully aligned with the change management body of knowl-
edge. The new syllabus samples a wide range of knowledge regarding the theory and practice of change manage-
ment including:
• Change and the individual;
• Change and the organization;
• Communication and stakeholder engagement;
• Change practice.
Certification Path
The Foundation exam must have been passed before attending the Practitioner one.
Our training are organized as follow:
Julian,
Managing Partner
“I have assisted to
several QRP International
courses and regarding them,
and the skills and prepara-
tion of the trainers, I would
recommend these courses as
a good way to decide your-
self for the PM certification
that best fits you.”
• In house courses : those trainings are also held in-house, allowing us to adapt training program and duration
to your organizational needs.
• Customised Case Study: It is proposed that in collaboration with a key Change Manager of the client, a unique
during the course.
• Change Management Overview Course - 1 day maximum: This one day event provides an intro-
duction to the Change Management method in order to explain to the project stakeholders
the value of using Change Management.
• Senior Management Session - 1 day maximum: designed for Senior Managers and
Project Board members who require an understanding of how to oversee projects
being managed using Change Management, with a focus on the organisation and
control aspects of the Project Board.
• Coaching and Implementation support: please check the Consulting Servic-
es page at the beginning of this catalogue
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CO raining
ay 1 ay
ay 1 ay ay
half day
ay
half day
ay
Practitioner rainingPractitioner rainingPractitioner raining
ay 1
half day
ay 5ay 4
half day
Sector: Consultancy

+39.031.43.100.45
34
CHANGE MANAGEMENT™ FOUNDATION
Programme
• Explain how individuals are impacted by change, different ways they may respond to change situations and how
learning processes help them adapt
• Contribute to development of strategies to help individuals through change, increasing motivation for change and
overcoming resistance in order to achieve desired outcomes
• Offer insights on how organisations work, how the process of organisational change occurs and the typical roles that
collaborate to deliver successful change
• Identify key drivers of an organisation’s culture, and recognise different types of change process (e.g. planned and
emergent change)
• Describe significant elements of the stakeholder engagement process in a change initiative, and relate this to appro-
priate communications strategies
• Discuss with colleagues the different areas of impact of a change initiative, and how momentum for that change can
be built and sustained
• Pass the Change Management Foundation exam
Objectives
Target
Change managers and aspiring change
managers; Individuals involved in change
initiatives; Individuals who require a
working knowledge of the key principles
of change management.
It is desirable but not essential that participants have some experience in a Change environ-
ment. Some pre-read material is provided prior to the event and is expected to be fully read
before attending the course. For this course, a very good knowledge of English is required.
Prerequisites
training courses.
During the course a robust foundation of knowledge is provided.
The training will cover the Change Management terms and prepare the delegate for the Change Management Founda-
tion exam with a focus on:
• Day 1: Introduction Foundation Course, Change Management Context, Change and the Individual , Change and the
Organization, Defining Change
• Day 2: Stakeholder Strategy, Communication and engagement, Change impact, Change readiness
• Day 3 (Half day): Exam training, Change Management Foundation Exam, Course Conclusion.
3 reasons to choose QRP for your Change Management courses
1. Take advantage of our +10 years’ experience delivering training across the world
2. Obtain the official ‘The Effective Change Manager’s Handbook’ manual
3. Earn up to 21 PDUs and Maintain Your PMP Certification!!

35
CHANGEMANAGEMENT
CHANGE MANAGEMENT™ PRACTITIONER
• Identify the organizational drivers of a change initiative and the links that initiatives has with any governance
structures (e.g. strategic, programme or project governance)
• Use a range of organization paradigms to understand, support and sustain change processes, taking account
of the culture of the organization
• Apply an appropriate process framework to help plan or understand any particular organizational change
• Establish a clear framework of roles, skills and activities through which leaders from different levels can sup-
port and sustain the change process
• Contribute effectively to preparation for a change initiative, including building the change team, offering in-
sights which improve team effectiveness
• Offer relevant insights in discussions about how to prepare for change, including planning for learning and
motivational issues relevant to different roles and types of people
• Help colleagues understand the difference between organization change and the human impact of transition,
and suggest practical leadership actions at different stages of a change
• Pass the Change Management Practitioner exam
It is desirable but not essential that participants have some experience in a Change environment. Some pre-read
material is provided prior to the event and is expected to be fully read before attending the course.
The Foundation exam must have been passed if attending the final day of course. For this course, a very good
Objectives
Change managers and aspiring change managers, Key staff
involved in the design, development and delivery of change
programmes, Change leaders (e.g. Sponsors), Change agents
(e.g. Business Change Managers) …
Prerequisites
Target
Prerequisites
upon request.
Programme
The Change Management Practitioner Course provides an opportunity to apply the Change Management ap-
proaches and techniques. Exercises will be based on a case study with a similar format to Change Management
Practitioner Exam with a focus on:
• Day 1 (Half day): Introduction Practitioner Course, Education and Learning Support Planning of Training,
Change initiatives, projects and programmes, Practitioner Exam practice, revision and mentoring.
• Day 2: Sustaining Change, Practitioner Exam practice, revision and mentoring, Change Management Practi-
tioner Exam, Course Conclusion.
10 years of Experience, Unmatched Expertise
Research suggests that it takes 10,000 hours of practice to become an expert in something
– that’s 40 hours a week for 250 weeks or nearly 5 years of full time effort.Together, we
have devoted more than 10 years to this in the private, governmental and non-govern-
mental sectors, across 5 continents, and internationally in multiple countries and cultures.
Our expertise is rooted in our training, practice, application and client success.
Did you know?

+39.031.43.100.45
36
CHANGE MANAGEMENT™ COMBI
Target
Change managers and aspiring change managers, Key staff involved in
the design, development and delivery of change programmes, Change
leaders (e.g. Sponsors), Change agents (e.g. Business Change Manag-
ers), Change implementers (e.g. programme and project managers) …
website to find out more.
It is desirable but not essential that participants have some experience in a Change environment. Some pre-read material
is provided prior to the event and is expected to be fully read before attending the course. The Foundation exam must
have been passed if attending the final day of course. For this course, a very good knowledge of English is required.
Prerequisites
• Explain how individuals are impacted by change, different ways they may respond to change situations and how
learning processes help them adapt
• Contribute to development of strategies to help individuals through change, increasing motivation for change and
overcoming resistance in order to achieve desired outcomes
• Offer insights on how organisations work, how the process of organisational change occurs and the typical roles that
collaborate to deliver successful change
• Identify key drivers of an organisation’s culture, and recognise different types of change process (e.g. planned and
emergent change)
• Pass the Change Management Foundation exam
• Identify the organizational drivers of a change initiative and the links that initiatives has with any governance struc-
tures (e.g. strategic, programme or project governance)
• Use a range of organization paradigms to understand, support and sustain change processes, taking account of the
culture of the organization
• Apply an appropriate process framework to help plan or understand any particular organizational change
• Establish a clear framework of roles, skills and activities through which leaders from different levels can support and
sustain the change process
• Pass the Change Management Practitioner exam
Objectives
Programme
During the course a robust foundation of knowledge is provided. The training will cover the Change Management terms
and prepare the delegate for the Change Management Foundation exam with a focus on:
• Day 1: Introduction Foundation Course, Change Management Context, Change and the Individual , Change and the
Organization, Defining Change
• Day 2: Stakeholder Strategy, Communication and engagement, Change impact, Change readiness
• Day 3 (Half day): Exam training, Change Management Foundation Exam, Course Conclusion.
The Change Management Practitioner Course provides an opportunity to apply the Change Management approaches and
techniques. Exercises will be based on a case study with a similar format to Change Management Practitioner Exam with
a focus on:
• Day 3 (Half day): Introduction Practitioner Course, Education and Learning Support Planning of Training, Change
initiatives, projects and programmes, Practitioner Exam practice, revision and mentoring.
• Day 4: Sustaining Change, Practitioner Exam practice, revision and mentoring, Change Management Practitioner
Exam, Course Conclusion.

katalog szkoleń QRP International_1452611000

katalog szkoleń QRP International_1452611000

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