3. TRANSFORM YOUR APPROACH
TO TALENT ACQUISITION
Since 2005, Cielo’s Recruitment Process Outsourcing solutions have helped clients
rise above their talent challenges by delivering:
• Immediate, Sustained Impact – One global high-performance networking
firm reduced time-to-fill by 60% and eliminated agency spend entirely.
• Satisfaction – Smiths Medical achieved 98% candidate satisfaction while improving
hiring manager satisfaction by 40%.
• Real Results – SAS reduced time-to-hire from 83 to 43 days, cost-per-hire by 32%
in the first year alone and agency usage to 10% of total.
• Robust Pipelines – Ingram Micro filled 400-500 positions in 12 months, 35% of
which were internal – true to Ingram Micro’s employee-centric culture of opportunity.
• Cost Savings – Telefónica slashed cost-per-hire by more than 66%, while implementing
an organisation-wide Succession Plan strategy.
4. ABOUT CIELO
Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner.
Cielo’s dedicated recruitment teams leverage global reach, local expertise and bespoke
solutions to help clients achieve outstanding business outcomes through their talent
practices. Cielo knows talent is rising – and with it, an organisation’s opportunity to
rise above.
We specialise within a number of industries including:
• Healthcare
• Life Sciences
• Financial Business Services
• Engineering
• Consumer Brands
• Technology Media
Having transformed the talent acquisition function for hundreds of clients, Cielo has
deep expertise in each of these industries. And while every client is unique, all have
one thing in common: the desire to create a competitive advantage through talent.
5. INDUSTRY RECOGNITION
The industry has verified Cielo’s reputation for executing innovative solutions that
provide business impact through numerous awards and recognitions, including:
HRO Today Services and Technology
Association Recruitment Relationship
of the Year
North America: 2012, 2013, 2014, 2015 2016
Europe: 2013, 2014 2015
NelsonHall RPO Industry Leader
Evolution and Assessment
2013, 2014 2015
Everest Group Global Evaluation
RPO PEAK Matrix Leader
2013, 2014 2015
HRO Today Magazine Baker’s Dozen –
Top 3 Ranking
2013, 2014 2015
“Cielo is a force to be reckoned with as a leader in
best-in-class recruitment practices and the more
value-added RPO services.”
– Gary Bragar, NelsonHall Analyst
6. OUR GLOBAL PRESENCE
Benefit from a truly flexible solution powered by industry experts from delivery
centres in London, Manchester, Budapest, Milwaukee, Singapore, Dubai, Hong Kong
and Buenos Aires.
Cielo’s global presence includes 1,400 employees, serving 130 clients across 69 countries
in 32 languages. Whether they work on-site, remotely from delivery centres or
in mixed-locations, our dedicated recruitment teams are completely embedded
in and aligned with your culture, mission and values. It is a partnership so close,
WE BECOME YOU™.
Buenos Aires, Argentina
Singapore
Brookfield, WI USA
London, UK
Manchester, UK Budapest, Hungary
Dubai, UAE Kowloon, Hong Kong SAR
7. RECRUITMENT PROCESS OUTSOURCING
Focused on quality and grounded in deep industry expertise, Cielo helps your organisation
rise above with custom-tailored, strategic Recruitment Process Outsourcing solutions.
You can choose from the following RPO models:
• Enterprise RPO – With an Enterprise RPO solution, you gain a team of talent acquisition
experts who tackle all aspects of recruitment so your organisation can focus on
achieving their business goals. These on-site, remote or mixed-location teams are
completely embedded in and aligned with your culture, mission and values.
• Hybrid RPO – Also known as co-sourcing, Hybrid RPO solutions tackle the talent
acquisition needs of a specific geography, business unit or group of critical positions.
Cielo complements your current processes while providing flexibility and scalability –
enabling your HR team to focus on strategic business objectives.
• Project RPO – Project RPO solutions help you meet your talent acquisition needs
during mergers and acquisitions, expansions or other change initiatives. They are also
beneficial during periods of timely or unexpected growth. You receive the quality and
quantity afforded by Cielo, balanced by the pace inherent with strict deadlines.
• Global RPO – Cielo has the knowledge and expertise to deliver the best local talent
to global organisations. As the leading provider of Global RPO solutions, we are
unmatched in our ability to execute a consistent experience in multiple regions
around the world, while tailoring that solution to meet the requirements of individual
regions or countries. Harness the flexibility and global technology capabilities of a
truly worldwide RPO solution.
“Organisations that use RPO are more than twice as likely
to rate their talent sacquisition performance as effective.”
– Cielo’s Talent Acquisition 360 Research
8. ELEMENTS OF A CIELO
RPO PARTNERSHIP
From sourcing to start date, partnering with Cielo offers a custom mix of services to
meet your needs. Your dedicated, flexible recruitment team will scale to ensure you
have the best solution over time. They will use our exclusive SkyRecruit technology
platform to give your organisation a competitive edge in finding and engaging top
talent all over the world.
• Job Scoping and Talent Intelligence. Stay informed about the realities of available
talent and the resources required to reach them.
• Candidate Sourcing. Outreach to passive and active candidates to ensure you have
the quality talent you need today and in the future.
• Candidate Engagement and Campaigning. All efforts to keep individuals interested,
prevent potential falloff and spread the word about career opportunities.
• Candidate Screening. Careful examination of CVs and applications to ensure only
qualified, interested and available individuals make it to the interview stage.
• Diversity and Inclusion. Ensure your current and future workforce reflects the
globalised 21st century business environment.
• Hiring Manager Engagement. Deploy a strong communication plan to keep all
parties aligned and working toward the same goals.
• Employer Branding. Improve the quality, skill level and cultural fit of the
applicants you attract.
9. • Interviews and Assessments. Save hiring managers’ time by using online, phone
and video formats to assess strengths, skills and engagement, only sending the
best candidates forward.
• Offer and Pre-Employment Process. Cielo teams extend offers to candidates
to ensure an efficient and compliant pre-employment experience.
• Onboarding / Induction. Answer any lingering questions before the start date
sto ensure candidates transform into productive employees faster.
• Even More. With satisfaction surveys, keep-in-touch campaigns and exit interviews,
create a 360 view of talent acquisition focused on process refinement.
Direct Hiring Average Across Cielo’s
European Client Portfolio. (2015)
95%
10. WHAT MAKES CIELO DIFFERENT?
Unlike more transactional providers, Cielo becomes our clients by immersing
ourselves in your industry, brand and values – and by being accountable to driving
real business results.
• Our Culture – Cielo values independence, entrepreneurship and pushing boundaries,
which is part of what makes us unique. While others might use similar tools, they do
not have the ultimate competitive edge: our people. You will see this difference in
action through the results we deliver.
• We Drive Results – With Cielo as your RPO partner, your goals become our goals.
Our duty is to make you stand apart from the crowd, and our mission is to deliver
the human power to fuel your ambitions, no matter the scale.
• WE BECOME YOU™ – Cielo is a force behind the world’s most impactful employers.
We provide excellent service, deliver on our commitments and discover new, innovative
paths to the best talent. To achieve this, we do more than strive to understand
and represent our clients – we become them. This philosophy guides each of our
partnerships. We embed ourselves in your organisation, champion your objectives,
act as your brand stewards and live out your culture to deliver the talent you need.
11. RPO ACCELERATORS
Cielo also offers specialised services to accelerate the impact of your RPO solution.
These ancillary services complement your RPO partnership to meet specific needs
your organisation may have.
Employer Brand Practice
Cielo’s Employer Brand Practice helps you meet your talent agenda needs through
research and insight generation, employer branding and employee value propositions,
attraction and recruitment marketing, employee engagement, cultural transformation
and change management consulting. This team also provides custom website
development, social media campaigns and onboarding consultation.
Cielo Search Solutions
Cielo Search Solutions is an industry leading search practice embedded within our
RPO business that can be engaged to support your executive and niche hiring needs.
Bridge
Retain and engage candidates between offer acceptance and onboarding with our
Bridge agents. The Bridge team are experts in background verification, reference
checking, drug screening and onboarding. They take ownership of the screening
process, with each candidate assigned a case worker to provide a smooth transition
and process consistency.
12. EXCLUSIVE TECHNOLOGY
Cielo’s exclusive SkyRecruit global technology platform allows us to efficiently
and effectively deliver the best talent available.
Automated
Sourcing
Talent
Intelligence
Interview
Self-scheduling
Targeted
Campaigning
Employee
Referral Programs
Video
Interviewing
Analytics,
Tracking Reporting
Hiring Event
Management
SKYRECRUIT
Exclusive to Cielo
13. Learn More About the Benefits of Transforming Your Talent Acquisition Function:
Edward Bushnell | edwardbushnell@cielotalent.com | +44 7803 015974
@CieloTalent /cielotalent cielotalent.com
