The manager would implement intensive training for all new employees on HIPAA regulations during orientation. This training would cover what types of health information is protected and how it must be handled. Department managers would also provide monthly refreshers and weekly quizzes on aspects of HIPAA compliance to ensure continuous learning. All employees would be required to pass a test with a score of 80% or higher on HIPAA policies before starting work. Continuous training throughout employment would also be provided. The goal is to educate all staff thoroughly on handling private health records appropriately to avoid any violations or compromises of protected patient information.
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1. In a situation of this nature, the training that I would put into place as a manager in order to avoid
this situation would be intensive training that every employee would undergo during the new
employee orientation at the organization, so that they will be well aware of the confidentiality
requirements in respect to privileged healthcare information. One of the first subjects that will be
covered during this training seminar would be the subject of what the health insurance portability
and accountability act entails, and what are the stipulations and regulations that this act imposes
upon the handling of privileged health information, as well as general health records. In addition
to this initial training that the employees would receive, I would seek to ensure that the H I PAA
regulations are reviewed on a monthly basis by the departmental managers for their departmental
staff within the healthcare organization. This monthly review will take place during a mandatory
educational meeting that will be held on the last Friday of every month for approximately one
hour. This monthly review will also provide the employees with information concerning the
healthcare organization's policy of termination for any employee that violates any of the
stipulations of this act.
As a part of the initial training that will be required for employees at this organization, all
employees will be required to pass a test on the information regarding the HIPAA regulations,
and achieve a passing score of 80% before they are allowed to began working within the
institution. This requirement will be mandatory for all employees, ranging from senior
management to departmental staff. After the completion of the initial orientation and training in
protected health information policies and procedures, there will be continuous follow-up training
that will be conducted throughout individual's tenure at the organization.
Another very important key aspect of the training program that I would initiate in order to avoid
the compromise of health records, would be weekly required reading concerning one aspect of
HIPAA regulations per week. To ensure that this information is read by employees, there will be
a 10 question quiz on this information that can be completed from their home computer, etc. In
essence, departmental managers will be required to e-mail their staff members one page of
documentation in reference to an aspect of privileged healthcare information that will be covered
for that week, as well as the accompanying quiz is that must be e-mailed back to the
departmental manager from each employee by Friday of that week. In essence these weekly
quizzes will be open book, due to the fact that employees are free to utilize the one-page
document in the completion of their quiz. The reasoning behind this method of quiz taking, is
due to the fact that quizzes will allow the utilization of the one-page information containing
document, and will facilitate the learning of the required material in a much more expeditious
manner, which will thereby reduce the stress associated with taking the quiz, and ensure that
effective learning is taking place on a continuous basis.
Some of the most important information that will be covered in this training program will
include training on what comprises protected health information, so that all staff members will
be well aware of what kinds of records or information, are privileged and or protected. This will
be a part of the initial subject matter that is covered during their orientation training. Another
important subject that will be covered during this training, will be training on what individuals
within the organization has authorized access to protected health information under HIPAA. This
aspect of the training will also be covered during the initial orientation, as well as reiterated
during the weekly quizzes, and during the monthly refresher training that is provided by
2. departmental managers. This is a very important aspect of the training that I will implement, due
to the fact that having knowledge of which individuals within the organization are not authorized
to view this information, will help to prevent privileged information from being viewed by
unauthorized staff at the on set. This training on confidentiality can be highly effective for
employees, due to the fact that it will provide employees with knowledge in respect to HIPAA,
the organizational sanctions for violating HIPAA regulations, as well as to serve to deter
employees from violating patient privacy.