1. Reading the Over 120 UCLA Hospital Staff Saw Celebrity Health Records article, what
training could you as a manager put into place to avoid this situation? Present your
training idea using any Web 2.0 tools. How can this training on confidentiality be
effective for the employees?
As part of new hire training a section should be to address patient confidentiality.
Confidential medical care is a law of public interest (___). Anonymized information
should be used when able for educational and training purposes (__). Part of the training
should require a section on the Health Insurance Portability and Accountability Act
(HIPPA). This section of training will require specific training and a final exam before
employees can begin working with patient’s confidential information. If an employee
fails this section, they will be offered another opportunity to pass, but if they continue to
fail, they will be dismissed as an employee. The reason behind HIPPA is to prevent
misuse of personal information as was done by staff at UCLA hospital (___). The
training will consist of four sections. Administrative, technical, and physical safeguards
will be taught to prevent violations under the act, privacy rules will be explained, security
rules will provide insight into protecting electronic medical records, and the penalties for
violations will be explained (___). Once the training is complete, a group discussion will
be scheduled to allow employees to ask questions regarding all the policies and
procedures arising from the HIPPA training. The training will complete with an exam.
Each year the policies and procedures of HIPPA will be reviewed with each employee
and may be asked to retake the exam to reinforce the severity of protecting patient’s
information.
The training will be effective because it provides them all the information and clarifies
what is considered confidential and what is not. It also reiterates the penalties each could
face if they violate the policies.