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Jose F. Valdes
Valdes.Jose.F@gmail.com  P.O. Box 749 High Springs FL 32655 352-562-5633
Objective
Engage with a successful, visionary organization with a mission to help them meet their
strategic, operational, change, growth and sustainability management goals.
Experience
 intrinsic intent inc – i3 Solutions | Gainesville, Florida
Business Management & Technology Consultant 1997 – Present
Responsible for the Program Development and Project Management of client
reengineering and deployment efforts in the areas of business operations and
technology platforms.
Business operations efforts include: identifying process-improvement opportunities,
developing streamlined workflows, creating standard operating procedures, defining
quality-assurance measures, realigning resource skills to task requirements, developing
cost-containment strategies, identifying income-generating opportunities, developing
vendor and contractor management guidelines and defining control functions that will
monitor ongoing organizational performance. Client sectors served in this capacity
include: banking, retail, auto sales & service, food service, and churches.
Technology platform efforts have included managing the Business Assessment, Design,
Development and Implementation stages of projects in the areas of: Information
Technology (IT) Network and Infrastructures, Customer Data Conversions, Video
Surveillance (CCTV), Burglar Alarms, Point of Sales (POS), Automated Teller Machine
(ATM) deployments, Business Accounting, Voice over IP (VoIP), Digital Signage, Access
Control, Paging Systems, and Professional Audio/Video & Lighting solutions. Client
sectors served in this capacity include: banking, government service agencies, retail,
restaurants, theme park, senior living facilities, churches, schools, auto sales and service
centers, real estate sales and medical facilities.

2. Jose F. Valdes
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Page 2 of 2
 NationsBank | Tampa, Florida
Project Manager 1992 – 1997
Consumer & Commercial banking champion for deposit, loan and customer service
operations and systems. Oversaw merger processes, including retail operations and
systems, of newly acquired partners insuring the business continuity of the merged
institution and service level of its affected clients. Areas of responsibility included:
management of Site Selection, Application Design/Programming, Site Development,
Procurement, Signage, Recruiting, Training, Policy/Procedure Standards and Client
Support.
 NCNB | Fort Lauderdale, Florida
Regional Administrator 1986 – 1992
Managed Consumer and Commercial banking customer-facing operations for the Dade,
Broward and Palm Beach County markets. Areas of responsibility included: Loss
Prevention, Loss Recovery, Policy/Procedure Development and Support, Legal Services,
Vendor Contract Relations and liaison to all corporate level operational areas. Also
provided technical, operational and cost containment support to line-of-business
executives as part of regional strategic-planning activities.
 PanAmerican Bank & Trust | Miami, Florida
Product Manager 1984 – 1986
Responsibilities included the planning and designing of teller, account analysis, and
deposit account merger activities as well as overseeing the field and control-room
support activities at implementation. Operational oversight responsibilities included
the development and delivery of teller training programs, the introduction of ATM
Cards, the consolidation of five unit banks and the design and installation of a new data
security matrix system
Education
 Masters, Business Administration Liberty University
 Bachelors, Organizational Management Santa Fe College
 Certificate Program, Project Management Villanova University
 Certificate Program, Six Sigma Black Belt Villanova University
 Associates Degree, Business Administration Miami Dade College
References
Available upon request.