1. Jonathon P. Rodriguez
561 Millag Drive
Sunbury, Ohio 43074
Jonathon.rodriguez94@gmail.com
(567) 241-3675
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Career Profile
Seriouslydrivenand creative professionalwithasuccessful trackrecordineveryaspectsof
management.Respected,enthusiasticleaderwithprovenabilitytodevelopandimplementbusiness
strategies,humanresources,finance andbanking,marketing,criminaljustice,andpublicrelations
strategiestoacquire newcustomersandretainexistingaccounts.Demonstratesstrongcompetencyin
collaboration,problemsolving,andconflictresolution.
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Experience
2011-Present Firestone Complete Auto Care
Sales Associate/Manager of Tire Sales/Service Manager/Store Manager
Responsible for customer services, resolving customer complaints, assisting and educating
customers and to enhance the overall customer experience. Responsible for training, effective
communication, promise to care, provide integrity, and instill confidence towards customer
loyalty.
2010-Present Rodriguez and Associates
Business Consultant/Independent Insurance Agent
Responsible for selling home, auto, life, umbrella, and business insurance to the public. Educates
and consoles with potential and existing clients and provides services to meet their needs. Own
and operate my own insurance agency and applying my education towards my business.
Implement effective strategies and figure ways to improve overall services for major
organizations. Consulting in every business aspect, educating potential clients on increasing
productivity and increase in revenues, while maintaining and reducing expenses.
2009-2011 University of Phoenix
Adjunct Professor
On-line University of Phoenix College Adjunct Professor, who taught Business Management,
Human Resources Management, and Criminal Justice Administration. I have the experience and
knowledge of developing my own syllabus and created time-lines for class discussions and
2. participations. I have the experience and knowledge of utilization of other on-line platforms for
teaching on-line.
2009-2010 PrimericaFinancial Services
Financial Analyst
Responsible forsellinglife insurance andothervariableproductssuchasmutual funds,retirements,
annuities,personal loans,vehicle loans,home mortgages,debt-consolidationloans,provide willservice,
debtwatchers.Provide andeducate customersonthe importance of all these products.Currentlyholda
life licenseinOhioandpursuingmySecurities(Series6and 63) license.
2007-Present BusinessSolutions
Stressand AngerManagementConsultant
Responsible forteachingandconductingvariousseminarsregardingStress/AngerManagement.Ihave
beenconducting,teaching,mentoring,andcoachingatseminarsforthe personnel forthe Department
of Correctionsforthe State of Ohioand at variousprofessional organizationsandassociations
conferences.Iaminthe processof startingmy non-profitorganizationtoteachStressandAnger
Managementandto teach U.S. troopsaboutthe understandingof PTSDand to reduce the amountof
PTSD.
2000-2015 MansfieldandMarion Correctional Institution
Food Service Coordinator/CorrectionsOfficer
Responsible forthe preparationof inmate meals.Responsible toeducate inmatesandstaff regarding
the sanitationandsafetyof a highvolume kitchensetting.Responsible forthe trainingandmotivatingof
inmatesandstaff to achieve goalsandobjectivessetbythe Departmentof Corrections.
1999-2000 Pro Care Automotive
Storeand Service Manager
Responsible fortraininganddevelopmentof employees.Maintainingof inventorycontrol,payroll
management,orderingandreceivinginventory,customerrelations,conflictanddispute resolution,
humanresources,finance management,andmarketing.
1996-1999 First ArizonaSavingsBank
CustomerService/BankTeller/AssistantManager(Phoenix,Arizona)
Responsible forcustomerserviceandrelations,increasedsalesandservice,focusedonmarketingand
advertisementincertaingeographicareas.Administertraininganddevelopmentof customerservice
3. personnel,hiringanddismissal of employees,payroll management,schedulingof employees,
performance evaluations.Dealingwithalotof conflictresolutionanddealingwithirate customers.
1990-1996 U.S. Army
CulinaryArtsInstructor/Lieutenant/Chef/FoodService Director
Responsible forthe traininganddevelopmentof professional culinaryprogramsthroughoutthe U.S.
Army,inspectionof food-service establishmentsonbasesthroughoutthe U.S.,implementedand
developedmanyfood-service policiesandprocedures,providedadditional supportforotherfood-
service operations.TaughtServ-Safeclassesandconductedvariousseminarsregardingfoodsanitation
and safety.
Education
Doctorate in Business Administration (DBA) Finance/Leadership from Walden University
Master's in Business Administration (MBA) In Finance and Human Resources Management
From Tiffin University, Tiffin, Ohio
Bachelor's Degree in Criminal Justice Administration From Wilberforce University, Wilberforce,
Ohio
Bachelor’s Degree in Finance From The Ohio State University, Columbus, Ohio
License-State of Ohio Life License to sell Life Insurance/Property and Casualty Licenses
Associates Degree in Business Administration(Finance)/Hospitality Management From N.C.
State College, Mansfield, Ohio
Associates Degree in Culinary Arts from Johnson and Wales University, Norfolk, Virginia
Master Certification in Human Resource Management from Villanova University, Pennsylvania
Certification in Stress Management & Consultation, Canyon College, Idaho
Teaching Certificate-Department of Education, State of Ohio
Certification in Six-Sigma from Villanova University, Pennsylvania
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Professional Organizations
I am an active memberinmanyprofessionalorganizationsand affiliationswhichinclude:National
RestaurantAssociation,National SocietyforHumanResources,National Associationof BlacksinCriminal
Justice,National Associationof HispanicsinCriminalJustice,National Societyof HispanicsMBA,
AmericanCorrectional Association,AmericanProbate andParole Association,The AmericanCulinary
Association,andHospitalityProfessionalAssociation.
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Professional References
