The document discusses the relationship between design and development in an Agile context. It notes that traditionally these were "two worlds" that collided, but that DesignOps aims to bring them together through collaboration rather than hand-offs. Some key aspects of DesignOps discussed include using techniques like staggered sprints to integrate design and development work, doing small amounts of design up front within sprints rather than big design up front, and testing designs with users within sprints. The overall message is that DesignOps can help deliver better user experiences by facilitating closer collaboration between designers and developers.
5. @stuccharlton @cxJon
Most people make the mistake of
thinking design is what it looks like.
People think it’s this veneer – that
the designers are handed this box
and told, ‘Make it look good!’ …
40. We found…
90%
increase in credit card
applications
325%
increase in current
account hub visits
NPS +5.9
21 points above
expectation
41. @stuccharlton @cxJon
Agile teams are more proficient in
executing the development
process…
NNG – Doing UX in an Agile World
42. @stuccharlton @cxJon
Agile teams are more proficient in
executing the development
process… but the compressed
timescale forces some to abandon
user research and degrade the
resulting user experience.
NNG – Doing UX in an Agile World
57. @stuccharlton @cxJon
Design Systems
medium.com/@kaelig/introducing-design-systems-ops-7f34c4561ba7
The best products are
built by teams with great
communication bridges
between designers and
engineers
66. @stuccharlton @cxJon
So why would a UX/UI
designer be so interested in
this movement? It’s because
the rapidly evolving landscape
of software delivery is
influencing the current user
experience design practices.
with quote
https://www.wired.com/insights/2015/01/is-devops-driving-the-
future-of-ux-design/
118. @stuccharlton @cxJon
• Hiring smart, t-shaped, reasonable people
• Embracing the chaos
• Calibrating divergence with indicative SDUF & estimating
119. @stuccharlton @cxJon
• Hiring smart, t-shaped, reasonable people
• Embracing the chaos
• Calibrating divergence with indicative SDUF & estimating
(These aren’t
requirements)
120. @stuccharlton @cxJon
• Hiring smart, t-shaped, reasonable people
• Embracing the chaos
• Calibrating divergence with indicative SDUF & estimating
• Remembering that design debt is a thing
121. @stuccharlton @cxJon
• Hiring smart, t-shaped, reasonable people
• Embracing the chaos
• Calibrating divergence with indicative SDUF & estimating
• Remembering that design debt is a thing
Tip: grow a
design system
122. @stuccharlton @cxJon
• Hiring smart, t-shaped, reasonable people
• Embracing the chaos
• Calibrating divergence with indicative SDUF & estimating
• Remembering that design debt is a thing
• Agreeing a way to both design and deliver delight
123. @stuccharlton @cxJon
• Hiring smart, t-shaped, reasonable people
• Embracing the chaos
• Calibrating divergence with indicative SDUF & estimating
• Remembering that design debt is a thing
• Agreeing a way to both design and deliver delight
• User testing in-sprint (judiciously)
126. @stuccharlton @cxJon
• DesignOps is happening, for a reason
• Collaboration, not cooperation
127. @stuccharlton @cxJon
• DesignOps is happening, for a reason
• Collaboration, not cooperation
• Don’t rely on tools to embed change
128. @stuccharlton @cxJon
• DesignOps is happening, for a reason
• Collaboration, not cooperation
• Don’t rely on tools to embed change
• It won’t stick without senior design leadership
129. @stuccharlton @cxJon
• DesignOps is happening, for a reason
• Collaboration, not cooperation
• Don’t rely on tools to embed change
• It won’t stick without senior design leadership
• We can learn from the DevOps journey
130. @stuccharlton @cxJon
• DesignOps is happening, for a reason
• Collaboration, not cooperation
• Don’t rely on tools to embed change
• It won’t stick without senior design leadership
• We can learn from the DevOps journey