The UX of Minimum Viable Products

Anders Ramsay
Anders RamsayUX Consultant, Strategist
@andersramsay | #agileuxUX Singapore 2013
The UX of Minimum Viable Products
by Anders Ramsay
@andersramsay | #agileuxUX Singapore 2013
What is a Minimum Viable Product?
@andersramsay | #agileuxUX Singapore 2013
What is a Minimum Viable Product?
The shortest path from idea to validated learning.
#agileux | @andersramsayUX Singapore 2013
An entire organization is struggling to use a 20-year-old
internal enterprise system.
#agileux | @andersramsayUX Singapore 2013
Pain points
- Entering data into wrong fields.
- Changes sometimes not saved.
- Data often needing to be re-entered.
- Often manually renaming/moving files.
- Some departments refusing to use the
system saying they’d never get any
actual work done.
#agileux | @andersramsayUX Singapore 2013
“Cool, let’s do some research, model some
personas, create a deck of wireframes, and
start building the new system…”
#agileux | @andersramsayUX Singapore 2013
“Cool, let’s do some research, model some
personas, create a deck of wireframes, and
start building the new system…”
“No, let’s conduct an MVP experiment:
Find one pain point, try removing it, and see
what we learn...”
@andersramsay | #agileuxUX Singapore 2013
The MVP/Shortest Path to Validated Learning:
@andersramsay | #agileuxUX Singapore 2013
The MVP/Shortest Path to Validated Learning:
@andersramsay | #agileuxUX Singapore 2013
Offered riches both in user and tech learning.
Could be implemented quickly.
A success, even if it failed.
The MVP/Shortest Path to Validated Learning:
#agileux | @andersramsayUX Singapore 2013
The MVP/Shortest Path to Validated Learning:
@andersramsay | #agileuxUX Singapore 2013
vi·a·ble  
/ˈvīəbəl/
Adjective
1.Capable of working successfully; feasible: "the proposed
investment was economically viable".
2.(of a seed or spore) Able to germinate.
@andersramsay | #agileuxUX Singapore 2013
“A minimal viable product is...a rolling
series of releases that iterate and improve
based on a mix of data and vision/judgment.”
—Giff Constable, Interaction 2011
@andersramsay | #agileuxUX Singapore 2013
Focusing on learning over features...
Persist or
Pivot?
MVP #1 MVP #2 Persist
or Pivot?
...etc.
Experiment
and learn
Experiment
and learn
@andersramsay | #agileuxUX Singapore 2013
MVP vs Product Vision
One step toward a destination on the horizon.
#agileux | @andersramsayUX Singapore 2013
How does this impact UX design?
#agileux | @andersramsayUX Singapore 2013
Changing how we collaborate
Adopt Agile UX methods to enable fast/high quality cycles of work.
Whole team ideation andvisioning
Effective workshops
Pairing across roles/
disciplines
#agileux | @andersramsayUX Singapore 2013
Changing what we measure
“Is this user-friendly?”
#agileux | @andersramsayUX Singapore 2013
Changing what we measure
“Is this user-friendly?”
“How much would you pay for this”
“How much time would this save?”
vs
#agileux | @andersramsayUX Singapore 2013
Broadening our design focus
Designing and testing
product viability.
Designing and testing
user experiences.
#agileux | @andersramsayUX Singapore 2013
MVP Design Patterns
@andersramsay | #agileuxUX Singapore 2013
Painkiller
Try removing a high-value, low-cost pain point.
@andersramsay | #agileuxUX Singapore 2013
Fa$t Money
Try shipping only what you think people will pay for.
@andersramsay | #agileuxUX Singapore 2013
Wizard of Oz
Try manually simulating system output.
@andersramsay | #agileuxUX Singapore 2013
Go Ugly Early
Try shipping with the most bare-bones UX possible.
@andersramsay | #agileuxUX Singapore 2013
Fake Storefront (Archetypal Lean Startup landing page)
Try marketing the product as if already completed.
@andersramsay | #agileuxUX Singapore 2013
Be the software (aka “Concierge”)
Try manually simulating the user experience.
#agileux | @andersramsayUX Singapore 2013
Which pattern should I pick?
- What offers the most learning at the lowest cost?
- What best tests your riskiest assumptions?
- Expect to use a combination of patterns.
#agileux | @andersramsayUX Singapore 2013
Bottom line
- Designing MVPs is a craft in its own right.
- Broadens the meaning of UX design.
- Requires melding virtually all aspects of Agile/Lean UX.
- A great measurement of your skill level as a modern UX’er.
#agileux | @andersramsayUX Singapore 2013
Thanks!
andersramsay.com
@andersramsay
#agileux
Presentation:
http://bit.ly/ux-of-mvps
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The UX of Minimum Viable Products

  • 1. @andersramsay | #agileuxUX Singapore 2013 The UX of Minimum Viable Products by Anders Ramsay
  • 2. @andersramsay | #agileuxUX Singapore 2013 What is a Minimum Viable Product?
  • 3. @andersramsay | #agileuxUX Singapore 2013 What is a Minimum Viable Product? The shortest path from idea to validated learning.
  • 4. #agileux | @andersramsayUX Singapore 2013 An entire organization is struggling to use a 20-year-old internal enterprise system.
  • 5. #agileux | @andersramsayUX Singapore 2013 Pain points - Entering data into wrong fields. - Changes sometimes not saved. - Data often needing to be re-entered. - Often manually renaming/moving files. - Some departments refusing to use the system saying they’d never get any actual work done.
  • 6. #agileux | @andersramsayUX Singapore 2013 “Cool, let’s do some research, model some personas, create a deck of wireframes, and start building the new system…”
  • 7. #agileux | @andersramsayUX Singapore 2013 “Cool, let’s do some research, model some personas, create a deck of wireframes, and start building the new system…” “No, let’s conduct an MVP experiment: Find one pain point, try removing it, and see what we learn...”
  • 8. @andersramsay | #agileuxUX Singapore 2013 The MVP/Shortest Path to Validated Learning:
  • 9. @andersramsay | #agileuxUX Singapore 2013 The MVP/Shortest Path to Validated Learning:
  • 10. @andersramsay | #agileuxUX Singapore 2013 Offered riches both in user and tech learning. Could be implemented quickly. A success, even if it failed. The MVP/Shortest Path to Validated Learning:
  • 11. #agileux | @andersramsayUX Singapore 2013 The MVP/Shortest Path to Validated Learning:
  • 12. @andersramsay | #agileuxUX Singapore 2013 vi·a·ble   /ˈvīəbəl/ Adjective 1.Capable of working successfully; feasible: "the proposed investment was economically viable". 2.(of a seed or spore) Able to germinate.
  • 13. @andersramsay | #agileuxUX Singapore 2013 “A minimal viable product is...a rolling series of releases that iterate and improve based on a mix of data and vision/judgment.” —Giff Constable, Interaction 2011
  • 14. @andersramsay | #agileuxUX Singapore 2013 Focusing on learning over features... Persist or Pivot? MVP #1 MVP #2 Persist or Pivot? ...etc. Experiment and learn Experiment and learn
  • 15. @andersramsay | #agileuxUX Singapore 2013 MVP vs Product Vision One step toward a destination on the horizon.
  • 16. #agileux | @andersramsayUX Singapore 2013 How does this impact UX design?
  • 17. #agileux | @andersramsayUX Singapore 2013 Changing how we collaborate Adopt Agile UX methods to enable fast/high quality cycles of work. Whole team ideation andvisioning Effective workshops Pairing across roles/ disciplines
  • 18. #agileux | @andersramsayUX Singapore 2013 Changing what we measure “Is this user-friendly?”
  • 19. #agileux | @andersramsayUX Singapore 2013 Changing what we measure “Is this user-friendly?” “How much would you pay for this” “How much time would this save?” vs
  • 20. #agileux | @andersramsayUX Singapore 2013 Broadening our design focus Designing and testing product viability. Designing and testing user experiences.
  • 21. #agileux | @andersramsayUX Singapore 2013 MVP Design Patterns
  • 22. @andersramsay | #agileuxUX Singapore 2013 Painkiller Try removing a high-value, low-cost pain point.
  • 23. @andersramsay | #agileuxUX Singapore 2013 Fa$t Money Try shipping only what you think people will pay for.
  • 24. @andersramsay | #agileuxUX Singapore 2013 Wizard of Oz Try manually simulating system output.
  • 25. @andersramsay | #agileuxUX Singapore 2013 Go Ugly Early Try shipping with the most bare-bones UX possible.
  • 26. @andersramsay | #agileuxUX Singapore 2013 Fake Storefront (Archetypal Lean Startup landing page) Try marketing the product as if already completed.
  • 27. @andersramsay | #agileuxUX Singapore 2013 Be the software (aka “Concierge”) Try manually simulating the user experience.
  • 28. #agileux | @andersramsayUX Singapore 2013 Which pattern should I pick? - What offers the most learning at the lowest cost? - What best tests your riskiest assumptions? - Expect to use a combination of patterns.
  • 29. #agileux | @andersramsayUX Singapore 2013 Bottom line - Designing MVPs is a craft in its own right. - Broadens the meaning of UX design. - Requires melding virtually all aspects of Agile/Lean UX. - A great measurement of your skill level as a modern UX’er.
  • 30. #agileux | @andersramsayUX Singapore 2013 Thanks! andersramsay.com @andersramsay #agileux Presentation: http://bit.ly/ux-of-mvps