I have replaced most of my performance management talks (monthly performance, feedback, goal discussion) with walk-n-talks during my past three years. During the walks we talk about everything from business decisions down to personal feedback and I have been able to provide coaching when applicable. This has been an efficient way for me to listen in to all parts of my team, work with the individuals' potential and helped me take the right decision. I have only good experience from this - try it out!

1. Rev 2015-03-18 1Rev 2015-03-18 1
Walk
n
talk
Jonas Hörström

2. Rev 2015-03-18 2
Another tool for the management tool box

3. Rev 2015-03-18 3
Hard
Soft
Colleges
Environment
Communication
Teamwork
Know-how
Tools
Time
When executing a task
you need certain hard
preconditions such as
having the right tools,
enough time etc. to
succeed
Also in today’s world
you seldom make it
without involving
others (soft
preconditions).
Good management is about
facilitating and tuning both
(lubricating the machinery)
Walk-n-talk mainly focus on
improving the soft part

4. Rev 2015-03-18 4
 30 min walk
 Open agenda
What?
 Focus on the soft part
 Focus on employee potential

5. Rev 2015-03-18 5
No need for eye contact
Easier to discuss difficult items
Allow for reflection and pauses
Change environment
Leave current issue/problem at the desk
Think new
Get air!
Walking stimulates the brain
Why?

6. Rev 2015-03-18 6
How?
Ask open questions
(and use active listening)
What do you think about…
What do you think can be improved...
Allow for feedback in both
directions
Allow for operational questions but
focus on the person

7. Rev 2015-03-18 7
× Don’t force people
× Don’t use when
visualization or
documentation is required
× Goal setting and follow up
× Salary setting
× ”Difficult conversations”
Dont’s…