Jolanta Kolanko is a Polish national living in Inverness, Scotland. She has over 10 years of experience working in healthcare roles including as a care assistant and has qualifications in administration, medical terminology, and English language. She also has experience in customer service roles in restaurants and hotels. Her skills include working independently and as part of a team, technical skills, self-motivation, planning, analysis, communication, leadership, energy, and assertiveness. She has a passion for fashion retail.

1. Jolanta Kolanko
47 Innes Street
IV1 1NP
Inverness
E-mail: jolakk22@gazeta.pl
Mobile: 0 7591 522 625
Key skills
- Works effectively independently and equally as part of a team.
- Gained a high standard of technical skills.
- Keen to learn new skills.
- A self-motivated and hardworking employee.
- Responsible, fulfills duties to a professional level
- Ability to drive sales
- Excellent planning and organizing
- Excellent analytical skills, the ability to interpret financial and sales data
- Excellent communication skills
- Excellent leadership and motivational skills
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can do attitude
- Passion for fashion retail
- Professional manner
- Trendy and well presented at all times.
Education
JUNE 2015
UHI INVERNESS COLLEGE
SIA COURSE - Certyficate nr : 1936773
October 2005- June 2008
Private college Art School College
BSc of Arts in Graphic Design
September 2007- 2009
College of further education medical
Occupational Therapist
October 2009 – 2010
College in Szczecin
Certificate of English Language
August 2012- June 2013

2. Inverness College UHI
NC Administration, Medical Terminology.
Work Experience
1. MAY 2015- OCTOBER 2015
Care Assistant at Elmgrove House Care Home
7 Ballifeary Rd, Inverness, Highland IV3 5PJ
01463 243325
2.
August 2013-April 2015
Care Assistant at Fairfields Nusing Home
• Able to deliver the highest standards of one-to-one care to meet any individuals
needs
• Have an understanding of and able to demonstrate a commitment to Equal
• Opportunities and Diversity.
• Able to deal with aggressive people who have a challenging behaviour.
• Possessing excellent written and verbal English communication skills.
3,
April 2013-August 2014
Care Assistant at Cradlehall Nursing Home
 Providing confidentiality, dignity and privacy to patients at all times.
 Comprehensive understanding of residential, dementia and nursing care.
 Assisting in the implementation of treatment and care plans.
 Helping service users to maintain and develop social, self help, occupational and
personal skills.
 Awareness of COSHH, Health and Safety, infection control regulations, Equal
Opportunities, Data Protection,
Risk management and confidentiality.
 Fully aware and respectful of a patient’s rights, as well as their religious and cultural
beliefs.
 Ability to record patient observations accurately and report any issues of concern
4
APRIL 2015- APRIL 2015
April 2012-February 2013:
Customer service at Restaurant Altrium Cafe
In Eastgate:
- Preparing to open a restaurant
- Open a restaurant alone
- Bake muffins, cookies, bread, steak pie etc.
- Cleaning
- Customer service
- Cashier
- Doing various kinds of coffee
- Preparation of ice cream
- Preparation of cash register

3. 5.
August 2012-August 2012
Waitress at Royal Hotel Inverness
- Responsible for maintaining contacts with clients.
- Worked as part of a team.
- Responsible for dealing with invoices.
- Responsible for training the new employees.
- Performed a variety of duties.
6.
September 2008 - May 2009
Sales assistant at Carrefour in Szczecin
- Responsible for maintaining contacts with clients.
- Worked as part of a team.
- Responsible for dealing with invoices.
- Creating reports.
- Responsible for training the new employees.
REFERENCES:
Elmgrove House Care Home
7 Ballifeary Rd, Inverness, Highland IV3 5PJ
01463 243325
Farfields Nursing Home
68-70, Fairfield Rd, Inverness IV3 5QP
Tel: 01463 233155
Cradlehall Nursing Home,
9 Cradlehall Ct, Inverness IV2 5WD
Tel. 01463 794 885
Larsen and Ross East LTD Eastgate Foodcourt
FALCON SQUARE
INVERNESS IV1 1LQ
TEL/FAX: 01463 241620
EMAIL-LARSENROSS.COM
Manager: Marlyn Perri
Royal hotel
18 Academy Street, Inverness, IV1 1IG
01463 231926
Personal Interests:

4. Swimming, watch movies (comedy, horror), reading about travel, autobiography,
vegetarian cookbook, romance, popular magazine, cycling, cooler, Photoshop,
computer, surf the web.
Jolanta Kolanko
.