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BUS 372 Week 3 Quiz 
1. Which of the following is not a responsibility or personal quality needed in an arbitrator? 
prior knowledge of the grievance issue 
freedom from any bias 
well-rounded understanding of labor relations 
awareness of the principles of arbitration. 
http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 
2. In Canada, where card checks are widely used, union membership is 
20 percent of the work force. 
32 percent of the work force. 
almost 50 percent of the work force. 
almost 60 percent of the work force. 
http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 
3. Which of the following constitutes an unfair employer practice? 
during a representation election campaign, telling employees that, in the employer’s opinion, unions are 
dangerous to the economy and immoral 
playing upon racial prejudices of the workers 
refusing to grant equal time to union representatives at a captive-audience meeting 
holding a captive-audience meeting less than 24 hours before a scheduled election 
http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 
4. When past practice and clear-cut contractual language conflict 
past practice supersedes language. 
language supersedes past practice. 
the merits of the case become paramount. 
a compromise is desirable. 
http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 
5. When an employer promises to raise the wages of a worker if he/she will agree not to join a union, 
the action is considered to be 
a legal bargaining tool. 
a criminal act. 
in contempt of the NLRB. 
an unfair labor practice. 
http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 
6. The grievance procedure 
is a last-ditch effort to avoid a strike or lockout. 
rarely succeeds in settling a grievance. 
is often used to block union or employer demands. 
provides the mechanism that settles a vast majority of grievances. 
http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 
7. In addition to being orderly and efficient, the grievance procedure can be regarded as a means for 
producing labor/management conflict. 
defeating one side or the other.
obtaining a better climate for labor relations. 
establishing a collective bargaining agreement. 
http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 
8. Grievance mediation differs from arbitration in that 
grievance mediation does not use the services of an arbitrator. 
the results are not “final and binding.” 
witnesses are not allowed to testify. 
the labor agreement may be ignored if both parties agree. 
http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 
9. About 85 percent of the UAW’s spending goes to 
strike funds. 
public officials. 
lobbying efforts. 
staff members. 
http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 
10. The first major union to be touched by the threat of “multi-nationals” was the 
UAW. 
Steelworkers. 
Newspaper Guild. 
Machinists. 
http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 
11. Employers may not hold a meeting with employees on company time 
within twenty-four hours of a representation election. 
in a right-to-work law state. 
if they have committed an unfair labor practice. 
if a national emergency strike is involved. 
http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 
12. The day-to-day job in labor relations is to 
apply the principles of the contract. 
look for violations of the contract. 
find ways around the contract. 
look for weaknesses in the contract that may be corrected during the next round of contract 
negotiations. 
http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3

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BUS 372 week 3 quiz (Employee & Labor Relations - entirecourse.com)

  • 1. BUS 372 Week 3 Quiz 1. Which of the following is not a responsibility or personal quality needed in an arbitrator? prior knowledge of the grievance issue freedom from any bias well-rounded understanding of labor relations awareness of the principles of arbitration. http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 2. In Canada, where card checks are widely used, union membership is 20 percent of the work force. 32 percent of the work force. almost 50 percent of the work force. almost 60 percent of the work force. http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 3. Which of the following constitutes an unfair employer practice? during a representation election campaign, telling employees that, in the employer’s opinion, unions are dangerous to the economy and immoral playing upon racial prejudices of the workers refusing to grant equal time to union representatives at a captive-audience meeting holding a captive-audience meeting less than 24 hours before a scheduled election http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 4. When past practice and clear-cut contractual language conflict past practice supersedes language. language supersedes past practice. the merits of the case become paramount. a compromise is desirable. http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 5. When an employer promises to raise the wages of a worker if he/she will agree not to join a union, the action is considered to be a legal bargaining tool. a criminal act. in contempt of the NLRB. an unfair labor practice. http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 6. The grievance procedure is a last-ditch effort to avoid a strike or lockout. rarely succeeds in settling a grievance. is often used to block union or employer demands. provides the mechanism that settles a vast majority of grievances. http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 7. In addition to being orderly and efficient, the grievance procedure can be regarded as a means for producing labor/management conflict. defeating one side or the other.
  • 2. obtaining a better climate for labor relations. establishing a collective bargaining agreement. http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 8. Grievance mediation differs from arbitration in that grievance mediation does not use the services of an arbitrator. the results are not “final and binding.” witnesses are not allowed to testify. the labor agreement may be ignored if both parties agree. http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 9. About 85 percent of the UAW’s spending goes to strike funds. public officials. lobbying efforts. staff members. http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 10. The first major union to be touched by the threat of “multi-nationals” was the UAW. Steelworkers. Newspaper Guild. Machinists. http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 11. Employers may not hold a meeting with employees on company time within twenty-four hours of a representation election. in a right-to-work law state. if they have committed an unfair labor practice. if a national emergency strike is involved. http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3 12. The day-to-day job in labor relations is to apply the principles of the contract. look for violations of the contract. find ways around the contract. look for weaknesses in the contract that may be corrected during the next round of contract negotiations. http://entirecourse.com/course/BUS-372-Employee-Labor-Relations/BUS-372-Week-3-Quiz-3