With the pandemic contributing to an already existing wave of retirements in the industry (40% by 2025, according to an ARC Facilities survey, 2017), facilities maintenance teams are being left with a serious knowledge shortfall. More of these facility managers are taking early retirement in the wake of COVID-19, and as senior members leave the workforce, critical building information can be lost because this knowledge is often stored in their heads. And when emergency strikes, they often rely on memory to retrieve plans and other documents which affects the emergency response. But what if documents, whether in hard copy or digital format, were properly digitized , organized and stored for easy, instant mobile access for all stakeholders?

1. Retiring Facility Workers?
Keep Critical Building Information from Walking Out the Door.

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Today’s Speaker
• Frequent speaker and author in Facility
Management and Commercial Real Estate
• Under his leadership, ARC has developed
advanced Search, OCR and Auto Hyperlinking
tools for large and small format documents in
the facilities space.
• ARC has become a industry leader in access
to facilities information for the Built
Environment. Suri Suriyakumar
CEO and Founder,
ARC Facilities

3. Retiring Workers - The Problem Just Got Worse

4. Plan for tomorrow today.

5. Document Storage and Management in
the Facilities Space is an age-old problem
• 65% of buildings still store documents in
paper format.
• Nearly 1 in 3 buildings in the U.S. are over
50 years old.
• Approximately 70% of buildings in the U.S.
are over 20 years old.
Source: 2017 ARC Facilities Survey

6. Rising retirement
rates for facilities
workers combined
with outdated
document systems
creates a perfect
storm of business
disruption.

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The Challenge of Finding
Qualified Workers to Replace
Outgoing Facilities Staff
• Only a small number of colleges currently
offer Facilities Management programs
• IFMA predicts between 50,000 to 100,000
facility management jobs will open over the
next five to ten years.

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So How Can Companies
Address this Issue?

9. Technology today can help solve
succession planning issues in
Facilities Management.
• Artificial Intelligence
• Optical Character Recognition (OCR)
• QR Codes
• Mobile Optimized Software

10. BUILDINGS
Instant access to As-Builts, plan
sets, and other critical building
information.
QRCODES
Scan QR codes to access
maintenance and operational
details with your mobile device.
SHUTOFFLOCATIONS
Quickly locate emergency
equipment to lower risk and
mitigate damage.

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Keep critical information
available to your entire team
at all times
• Staff can take action immediately when they
have access to info on their mobile devices.
• Information no longer exists only in one
person’s head.
• Critical information is at everyone’s
fingertips, including first responders and
other stakeholders.

12. Is your Facilities team ready to
operate in a post Covid Era?
• Contactless access to information
• Meet Social distancing requirements
• Avoid additional delays due to social distancing
requirements

13. Technology should enable new
employees to access legacy
building information, effortlessly.
• Provides instant access to information for facilities
professionals
• Stores all information (As-Builts, warranties,
emergency plans, etc.) in one place
• Eliminates endless trips to the plan room and
searching through outdated computer files
• Saves at least 2-3 hours a day looking for
information
• All available through your mobile device

14. Succession planning is more than employing the right
people, it’s also about employing the right technology.

15. Make the transition from the
old guard to the new guard
simple and efficient.
• Go from months of training to weeks
• Give instant access to building information
• New team member can focus on learning
core competencies from retiring manager

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Here are some key elements of
effective succession planning
• Scan and digitize all of your building information
• Choose a platform that is user-friendly
• Mobile access is critical for efficiency
• Maintain a single source of truth
• Hire tech savvy employees
• Rethink company benefits

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The Path Forward
The combination of a retiring workforce and a talent shortage signal challenging times ahead for facilities
management. The businesses that plan strategically and employ the right technology can not only attract and retain
high quality facilities managers but will find themselves aptly positioned for the next decade and beyond.

18. Have Questions or Want to Request a Demo?
Send an email to solutions@arcfacilities.com
www.arcfacilities.com
855-500-0660