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DELIVERING THE OMNI-CHANNEL
PACKAGE & MESSAGE
John Morrow
Former Worldwide Director
Global Artwork Operations
Colgate-Palmolive Company
Consumer Products Experience
John@VinPeakAdvisors.com
1-609-941-7648
Marketplace Disruptions Are Creating
Winners And Losers
The Disrupters
Marketplace Disruptions
The Omni-Channel World
DELIVERING THE OMNI-CHANNEL PACKAGE
FRUSTRATION-FREE PACKAGING
SHIP IN OWN CONTAINER
PREP-FREE PACKAGING
• Ships In Amazon Overbox
• ISTA 6 Amazon Overbox Test Compliant
• No Prep Required By Amazon
• Ships Without An Amazon Overbox (> 9” x 6”)
• ISTA 6 Amazon SIOC Test Compliant
• No Prep Required By Amazon
• Easy Open & Curbside Recyclable
• Ships Without An Amazon Overbox (> 9” x 6”)
• ISTA 6 Amazon SIOC Test Compliant
• No Prep Required By Amazon
The
Unboxing
Experience
DELIVERING THE OMNI-CHANNEL MESSAGE
Packaging Can Deliver A Complex Array
Of Marketing Messages
Sustainability
Diet Restrictions
Usage Instructions
The Historic Problem
Packaging Artwork Is Always Late
Who Gives A DAM?
How Packaging Artwork Is Often Approved
Artwork Approval PDF 2D Pack Shot
What The Consumer Sees
What The Consumer Sees
What They Don’t See (Directly)
e-Content Complexity
WITH 24
NUTRIENTS
TO SUPPORT
ALL-ROUND HEALTH
The Endless Aisle
More Complexity
Promotion Packs Displays Alexa (& Friends)
Barriers To Managing The Complexity
➢ Still Need To Deliver A Compelling Brand Experience (More Important Than Ever)
✓ Design Thinking Principles To Earn Consumer Loyalty
➢ Fully Integrated, Digital, Omni-Channel Communication
✓ Deliver The Brand Message Via ALL Consumer Preferred Channels
✓ Compelling and Consistent Message Across ALL Channels
✓ Maintain Control of The Dialogue and The Supply Chain
Implications For Brand Owners
➢ Innovation Is Still The Key Driver For Profitable Growth
✓ Design Thinking Principles For Package, Product, & Brand Message
➢ Integrated Technology Systems – The Single Source of Truth
✓ 3D Design and Virtual Reality Systems
✓ Artwork Management and Content Management Systems
✓ PIMs, DAMs, etc.
➢ Integrate With Key Business Partners
✓ Design Agencies & Advertising Agencies
✓ Pre-media, Packaging, & Translation Vendors
✓ Distribution & Retail Partners
Integrate The Entire Value Chain (Its Still A Journey)
➢ Stream-line Key Processes and Sub-Processes
✓ Robust KPIs to Track Progress and Identify Improvement Opportunities
Integrate The Entire Value Chain (Its Still A Journey)
➢ Stream-line Key Processes and Sub-Processes
✓ Robust KPIs to Track Progress and Identify Improvement Opportunities
➢ A FULLY-ALIGNED CROSS-FUNCTIONAL ORGANIZATION
Integrate The Entire Value Chain (Its Still A Journey)
Deliver A Compelling and Consistent Omni-Channel Brand Experience
With The Consumer At The Center
DELIVERING THE OMNI-CHANNEL
PACKAGE & MESSAGE
John Morrow
Former Worldwide Director
Global Artwork Operations
Colgate-Palmolive Company John@VinPeakAdvisors.com
1-609-941-7648

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Delivering The Omnichannel Package & Message