2. WHAT IS
RCA?
Why do we need to standardise
how we solve problems?
By using the Sologic structured and standardised
RCA process everyone speaks the same ‘language’.
Our clients become better positioned to be truly
effective learning organisations and communicate
more effectively, minimising blame, embarrassment,
ego and defensiveness. Their staff can engage with
the RCA process and focus on using logic
and evidence to solve the problem.
Why Root
Cause Analysis?
Increasingly Root Cause Analysis is found to be integral
to professional discipline and industry sector standards.
Understanding and applying effective RCA is regarded as
an indicator of best practice. In addition many contracting
organisations will now have RCA as a key criteria in their
tender requirements.
No organisation is problem-free. The systems we create
constantly need adjustment – sometimes in minor ways,
and sometimes through radical change. Problems and
problem solving, i.e. Root Cause Analysis, show us
where to focus our process improvement efforts.
Our clients become
better positioned
to be truly effective
learning organisations
and communicate
more effectively
Root Cause Analysis (RCA) uses
logic to analyse the cause-and-
effect relationships of any event.
RCA is essentially performed
to find solutions that prevent the
repetition of undesirable events,
and to ensure that successes
are replicated
3. HERE ARE A FEW EXAMPLES
WHAT KIND OF
PROBLEMS DO
YOU SOLVE WITH
SOLOGIC®
RCA?
We had an accident today that sent an employee
to the hospital.
Our customer discovered a quality defect and
made a complaint.
Today an event caused the power plant to go
offline.
Why do we not have the resources available that
we need in order to deliver our service?
A key employee left our company today.
Our customer service department is overloaded
How can we address the pressure points
in our organisation?
Why has an adverse event occurred?
You can use Sologic to solve any
problem. Most problems do not
have a single ‘right’ solution; only
good, better or best solutions,
depending on the situation.
Organisations use Sologic to
analyse and investigate a vast
range of significant problems.
The instances given here are only
a few examples of the problems
that can be analysed with Root
Cause Analysis.
The 5 steps within the Sologic Process are:
1. Gather and manage data
2. Identify and agree on the problem’s focal point
3. Analyse cause and effect
4. Identify solutions
5. Produce the final report
4. WHY
SOLOGIC?
Global leaders in RCA
training and support
Thousands of students from many
countries across multiple industry
sectors have benefited from Root
Cause Analysis training delivered
by our team.
Our rigorous RCA approach
supports continuous improvement
as well as giving clear and
meaningful information for
reporting to Senior Management
and Regulators.
The Sologic Root Cause Analysis method is universal,
scalable, practical and intuitive for Root Cause Analysis
novices and experts alike.
It consists of logical, complete and accurate processes
and terminology that’s aligned with how the world
actually works. The Sologic RCA process has been
specifically designed to take the focus away from
non-specific causes, opinion, blame and punishment
by shifting the focus to systemic causes, objectivity,
collaboration and data.
The process is simple and the skills necessary
for effective Root Cause Analysis can be developed
using this framework and our carefully devised
interactive training.
Asset Manager
Oil Industry
Health & Safety
& Quality Systems
Administrator
Aerospace Industry
I would recommend Sologic to any employer seeking to empower
their workforce with the tools to implement Continuous Improvement
activities’
‘I recently attended a Sologic RCA course and can only describe it
as being fantastic. I can’t remember when I have gleaned so much
information in such a short period of time.’
‘This was a large analysis with quite a few possible outcomes
so, RCA was a perfect tool to use’
Sologic has provided RCA training for our organisation on more than
one occasion and we were impressed with our facilitator, who is an
RCA practitioner, as well as an excellent trainer. She was engaging
and had a keen awareness of the delegates of the class. Her expertise
in RCA was demonstrated in the multitude of ways she explained the
material to those new to the process
Regional Programme
Manager
Construction Industry
Lead Supervisor,
Trading Firms and
Market Risk
Financial Conduct
Authority
5. SOLOGIC®
RCATRAINING
Training levels
Our training introduces you to a systematic
methodology. It enables your team to develop
skills to reliably and successfully solve
challenging problems.
Courses are available in two settings
It’s designed to give your team the skills, knowledge
and real-world tools they need to successfully solve
tough problems – and prevent them from recurring.
Pick the delivery format that works best for you:
public courses, on-site courses, e-learning, or a
blend of face-to-face and online instruction.
All our courses scale to your time and budget with
cost-effective, efficient training that will help you
achieve measurable results.
Sologic also supports the transition of training into
practice in the workplace with coaching, training
progression paths and providing in-house Sologic
Master facilitators for individual RCA events.
Public
Choose from a wide variety of locations and
dates across Europe & Sub-Saharan Africa.
In-house
Delivered on-site at a location to suit
our clients and their delegates.
We continuously
listen and learn
from our clients.
Now, we’re excited
to share with you the
most innovative and
effective Root Cause
Analysis methodology
and curriculum
available today.
Online e-learning:
3 hour, self-directed
course available at anytime.
3 hour interactive
awareness seminar.
Practitioner & Facilitator:
2 days of classroom
instruction.
Master Facilitator:
1.5 days of classroom
instruction.
Lead Investigator:
1 day of classroom
instruction.
eRCA
Fundamentals
RCA
Awareness
Analyst
Level 1
Analyst
Level 2
Analyst
Level 3
Why Root
Cause Analysis?
Root Cause
Analysis (RCA)
enables you
to systematically
analyse
the cause-and-effect
relationships of an event or
situation. It identifies ways
to stop negative events
reoccurring, while examining
successful events may help
you
to replicate their positive
characteristics.
Our simple reporting
and
charting software
Causelink enables you
to
share your analysis and
the lessons learned with
stakeholders in an intuitive
and
effective manner.
RCA is increasingly
recognised as key to
professional discipline,
high industry sector
standards and
an indicator
of best practice. While simple
in application, it is also
scalable according to
your organisation’s needs
and
size.
What is Root Cause Analysis?
What does an effective Root
Cause Analysis Process look like?
How can Root Cause Analysis
benefit my organisation?
Will Root Cause Analysis help
me in solving day to day problems?
Is Root Cause Analysis applicable
to my sector and discipline?
Attending this
3 hour interactive
awareness seminar
will provide the
opportunity to:
Understand the role of RCA in work based processes
such as Risk Management
and
Problem Management
Examine the problem definition process
Discover the benefits and
structure
of an effective RCA process
Review RCA analysis using a structured and
com
plete visual method of charting
Explore how
RCA analysis can
generate targeted solutions
Find out
about a simple method of reporting by using Sologic Causelink
software
Who are
Sologic?
Sologic Europe
is part of a wider global organisation, Sologic LLC.
Our European team of Sologic trainers, facilitators and
investigators
use
their experience
from wide-ranging industries
to offer the best
possible Root Cause
Analysis facilitation
and
training to our clients.
Root Cause Analysis
Awareness Session
www.rootcauseanalysistraining.co.uk
T: +44
(0)1603
819130
| E: europe@sologic.com
For more information:
6. Software that gives
you the maximum
benefit from your
RCA-trained staff
The Enterprise version of
Causelink®
software provides a
collective, real-time view of an
organisation’s RCAs.
Achieve and maintain Operational Excellence
by analysing, correcting and preventing problems
of all sizes and replicating successes.
A universal platform used across a range
of disciplines from health and safety to
financial services.
The full potential of
Root Cause Analysis…
…realised with the power of
a unique software solution
7. A smarter way of working
A global view across
your organisation
With visual dashboards, common cause analysis,
RCA team utilisation, and other configurable reports,
managers can clearly see the big picture, share what
they’ve learned with their team and upper management,
and lead the organisation to decrease costly recurring
and systemic problems.
Investigation data shared instantly
and logically leading to greater
corporate memory
Web-based
No locally installed software
Secure cloud-based data storage
Full control of user accounts
Configurable permission-based logins
Imports data from desktop charting application
Track real progress
Sustainable and
measurable improvements
Identify ‘hot spots’
around your organisation
Ownership/completion
of agreed actions.
Real-time action-tracking
Recognise emerging
‘systemic issues’
Return on investment
Gaining maximum value
from the RCA data you hold
Organisations hold a vast amount of data of all types.
Causelink Enterprise uses your RCA data logically to
spot trends, identify ‘hot spots’ and track real time
progress sharing lessons learned and increasing
corporate memory.
Web-based logins allow this process to be managed
from anywhere in the world whilst having the ability to
drill down to one specific location or department.
8. Sologic
Oak Lodge Business Centre
School Lane, Little Melton
Norfolk, NR9 3LB
Tel: +44 (0)1603 819130
Email: europe@sologic.com
Web: www.rootcauseanalysistraining.co.uk
