7. Make Everyone Happy
How Do You Satisfy the Needs of Every
Consumer?
Give Them
What They Want!
8. What Is Branded
Personal Assistance?
LIVE 24/7 cell phone based personal
assistance service, branded in your name.
Gives personalized service to clients,
prospects, members and/or employees.
They contact YOUR Personal Assistants
for anything at anytime from anywhere.
9. A Custom Designed Gift
Our creative team designs the VIP Card
to your exact specifications.
10. Greeting Cards
Customized greeting cards help explain and
deliver the program more effectively
12. Every Caller is Greeted by Name
and Hears Your Custom Greeting*
“Hello Mr. Hanika, Thank you
for calling The Proforma
Amplified Personal
Assistant. This is Amanda.
How may I assist you?”
*Greetings can be instantly changed using our secure website
13. Anything Else you Can Imagine
• Directory Assistance • Weather Forecasts
• Driving Directions • City Guide
• Travel Arrangements • Flight Info
• Dining Suggestions • Tee Times
• Dining Reservations • Event Tickets
• Online Shopping • Entertainment Guide
• Price Comparisons • Movie Times/Reviews
• Product Reviews • Stock Quotes
• Appointment • Homework Help
Reminders • General Trivia
• Emergency Assistance
Anything, Anytime, Anywhere!
14. No Limitation, Only Imagination
We Also Perform Tasks… “Please call my 2:00
“My Uncle just passed away
appointment and tell
and wanted to be cremated them that I am running 15
and placed in a John Deere
minutes late. Text me the
cookie jar. Can you find me confirmation.”
one.”
“We are at Universal Studios.
Tickets are really expensive but
they have online specials. Please
purchase 6 two-day passes using
my credit card and text me the
“I have boarded Delta
confirmation number.” “My wife and I are going to Italy
Flight 623 and left my for our 25th anniversary. Can
briefcase in the terminal. you arrange for an artist to
Please find it and have it paint a portrait of us while we
sent to my destination.” are in Venice.”
15. Every Call Is Concluded With Your
Custom Closing Message*
“Thank you for calling “Your
Company Name” where service
and customer satisfaction is
our number one goal.
*Closings can be instantly changed using our secure website
16. Information Can Be Delivered
Back To Caller In Several Ways
While on the phone
A Return Phone Call
Email Your
Company
Personal
Text Message
Assistance
Answer
17. A Constant Reminder
When you gift VIP Personal Assistance Cards,
you are actually giving 3 gifts in one:
A mini billboard
Your Branded
that is kept in
VIP Personal
the recipients’
Assistance
wallet or purse
18. Demographics
“People Helping People” transcends all
demographics.
Everyone Needs Help With Something!
Seniors Executives
“Super Moms”
Teenagers
Children
19. You Don’t Only Influence the Recipient
According to a survey
of 100,000 callers
of calls made in the
presence of others were
done on speakerphone
20. What About the iPhone and Blackberry?
Top 5 Reasons a Personal Assistant
Beats a Smart Phone:
#5 We have access to subscription-only resources
Consumer Reports, Public Data, Hoovers, Monster, 6 Medical Journals
#4 Difficult to do meaningful research using a smart phone
#3 Increasingly illegal to search on a phone while driving
Phone usage while driving is now #1 cause of death among teens
#2 Phones can’t perform actual tasks like a human can
Price comparisons, reservations, travel, call on your behalf, emergency help, etc.
21. Optional Benefits
We offer several enhancements to increase the value of your programs
Every VIP card can also include a complimentary
$25.00 Restaurant.com Dining Gift Certificate that
is valid at over 10,000 nationwide restaurants.
We can enhance the feeling of safety and security
for the VIP card recipient by allowing our personal
assistants to see a caller’s location when they call.
Cards can also provide 4 roadside assistance calls per
year, with up to a $100.00 benefit for each incident.
22. A Few Facts…
All Personal Assistants are company hired, trained and operate in
the Dallas call center.
Accessed by phone or email from anywhere in the world.
Services available in English, Spanish and French.
Cards carry any denomination of minutes of personal assistance.
Average call time is 1 minute 48 seconds per query.
Callers are allowed an additional courtesy call after minutes expire.
The personal assistance benefit can be used over an entire year.
Recipients are referred back to YOUR company for another card
when their minutes run out.
Caller information is NEVER tracked or shared.
23. What Do All These Companies
Have In Common?
They All Have Personal
Assistance Programs
24. Custom Programs
We will customize a program to your
exact specifications and budget
Contact: jim.hanika@proforma.com or
call 313.821.4143