6. How Do You Satisfy the Needs of Every Client, Prospect, Member and/or Employee? Give Them What They Want! Make Everyone Happy
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8. “ WOW! has become an integral part of our EasyCare Brand…” Larry Dorfman, Chairman/CEO EasyCare “ This is a well needed product for this day and age.” Ed Denecour, Vice President – ABM Profit Development “ It’s incredible the way a client’s face lights up the first time they call the service and hear their name. It’s like magic!” Steve Vance, Manager – Ford Motor Company What Companies Are Saying About
9. What Do All These Companies Have In Common? They all have personal assistance programs powered by
10. A Custom Designed Gift The WOW! creative team designs the VIP Card to your exact specifications.
11. The Art of Gifting Gift your clients, prospects, members and employees with your customized VIP Cards Customized Greeting Cards/Carriers Also Available
12. Recipient Calls… Card backs provide simple calling instructions, suggestions and the toll free number
13. Every Caller is Greeted by Name and Hears Your Custom Greeting* “ Hello Mrs. Williams, Thank you for calling {YOUR COMPANY NAME} Personal Assistance. This is Amanda. How may I assist you?” *Greetings can be instantly changed using our secure website
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15. No Limitation, Only Imagination We Also Perform Tasks… “ My Uncle just passed away and wanted to be cremated and placed in a John Deere cookie jar. Can you find me one.” “ Please call my 2:00 appointment and tell them that I am running 15 minutes late. Text me the confirmation.” “ We are at Universal Studios. Tickets are really expensive but they have online specials. Please purchase 6 two-day passes using my credit card and text me the confirmation number.” “ I have boarded Delta Flight 623 and left my briefcase in the terminal. Please find it and have it sent to my destination.” “ My wife and I are going to Italy for our 25th anniversary. Can you arrange for an artist to paint a portrait of us while we are in Venice.”
16. Every Call Is Concluded With Your Custom Closing Message* “ Thank you for calling {YOUR COMPANY NAME} where you are always a VIP.” *Closings can be instantly changed using our secure website
17. Information Can Be Delivered Back To Caller In Several Ways While on the phone A Return Phone Call Email Text Message Your Personal Assistance Answer
18. A Constant Reminder Personal Service has a high perceived value, so VIP Cards are kept in the wallet and purse.
19. Delivery Methods There are several methods to gift your personal assistance: Email Invitations Physical Cards Database Integration We can integrate with your database to give your members instant access to your personal assistance.
20. Demographics “ People Helping People” transcends all demographics. Everyone Needs Help With Something! Teenagers “ Super Moms” Seniors Children Executives
22. What About the iPhone and Blackberry? Top 5 Reasons a WOW! Personal Assistant Beats a Smart Phone: #5 Grants access to subscription-only resources. #3 Increasingly illegal to search on a phone while driving. #2 Phones can’t perform actual tasks like a human can. #4 Difficult to do meaningful research using a smart phone.
23. Optional Benefits We offer several enhancements to increase the value of your programs Every VIP card can also include a complimentary $25.00 Restaurant.com Dining Gift Certificate that is valid at over 10,000 nationwide restaurants. We can enhance the feeling of safety and security for the VIP card recipient by allowing our personal assistants to see a caller’s location when they call. Cards can also provide 4 roadside assistance calls per year, with up to a $100.00 benefit for each incident.
