Versatile professional with EHR and staff management expertise
1. Jessica Johnston
Teachable, reliable, self-starter seeking to invest varied professional expertise.
Spokane, WA 99207
jto.johnston@gmail.com - (509) 795-1349
Authorized to work in the US for any employer
WORK EXPERIENCE
Lead Administrative Assistant/EHR Superuser
Riverview Retirement Community - Spokane, WA - June 2007 to June 2016
February 2016-June 2016: Lead Administrative Assistant
-Supervisor to First Impressions Reception Team in addition to prior duties.
September 2013-June 2016: Administrative Assistant
-Compliance Audits, Quality Control, Customer Retention, Marketing, IT Integration, Staff Education
August 2011-June 2016: EHR Superuser
-EHR Configuration/Training for a Multi-Facility Non-Profit Organization
November 2010-August 2011: Staffing/Central Supply
-Multi-Facility S/C.S. : staff procurement, scheduling, retention & orientation. Staffing and supply provided
within budget goals.
June 2007-November 2010: NAC
-Provided patient care for residents in a community setting.
Waitress/Hostess/Cashier
Kalico Kitchen - Spokane, WA - February 2006 to April 2007
Customer service, financial transactions.
Teacher
Kid's College - Seoul, South Korea - September 2002 to April 2005
Developed/taught curriculum, conducted individual assessments, and conferenced on students' progress for
Kindergarten and Elementary aged children in a private school setting.
Waitress/Hostess
Dante's Restaurants, Inc. - State College, PA - September 1999 to December 2001
Customer service, financial transactions.
EDUCATION
BA in English
Penn State - Pennsylvania
SKILLS
EHR / EMR Configuration / Maintenance/Training, Budget Analysis, Quality Assurance, Staff Management,
Educator, Customer Service, Microsoft Office/ Excel
2. CERTIFICATIONS
NAC License
November 2007 to November 2016
Nurse Delegation
First Aid CPR AED
PUBLICATIONS
20 To Watch in 2014/Provider Magazine
http://www.providermagazine.com/archives/2014_Archives/Pages/0314/In-The-Spotlight-Part-3.aspx?PF=1
2014