Jessica Cichocki is a senior at Grand Canyon University majoring in business with a 3.65 GPA. She has work experience in customer service roles at American Family Insurance, Scramble-A Breakfast Joint, Follett Bookstore, and Dollar Tree. She is seeking a career opportunity upon graduation in April 2015 where she can utilize her upbeat attitude and customer service skills as part of a collaborative team.

1. JESSICA CICHOCKI
Phoenix, Arizona
Email: jcichocki@cox.net • Cell: 602-622-5914
SUMMARY
Conscientious, dedicated service-focused college student possessing an upbeat attitude and
engaging interpersonal skills. Seeking a career opportunity upon graduation in Spring 2015 to
work as a member of a proud team that collaborates to achieve amazing results.
ACADEMIC ACCOMPLISHMENTS
Grand Canyon University
Senior, Jerry Colangelo College of Business
Graduation: April, 2015 Scholarship Recipient GPA: 3.65
Thunderbird High School
Graduation: May, 2012 GPA: 3.85
Extra Curricular Activities: National Honor Society, Dance Club, Varsity Softball
WORK EXPERIENCE
American Family Insurance August 2014- Current
Customer Service Representative, Phoenix, AZ
Partners with agents and support team to provide timely, seamless, accurate and friendly service
to clients. Responsible for researching data and preparing insurance quotes, customer phone
support for questions and billing inquiries, and organizing reports and documentation.
Scramble-A Breakfast Joint October 2013- August 2014
Food Server/Cashier, Phoenix, AZ
Worked part-time while attending Grand Canyon University
Follett—Grand Canyon University Bookstore August 2012- November 2013
Sales/Service/Cashier, Phoenix, AZ
Second part-time job during college with expanded responsibilities that included
shipping/handling of packages and orders, customer service support, and internet marketing to
students to promote store merchandise and events.
Dollar Tree December 2011-July 2012
Retail Cashier (part-time), Phoenix, AZ
MDzyn Solutions, LLC Various, 2009-2011
Clerical/marketing support, Phoenix, AZ
CERTIFICATIONS, SKILLS & COMMUNITY INVOLVEMENT
Property and Casualty Insurance License, State of Arizona, October 2014
CPR Certification, 2011
Computer Proficiency: Cross Platform (Mac/PC), Microsoft Office Suite
Team Saulo: Relay for Life, American Cancer Society, 2008 – 2010