FY18 accomplishments and FY19 transformative projects, community discussion.

1. JERRY SHEEHAN
VICE PRESIDENT FOR IT AND CHIEF INFORMATION
OFFICER
OCTOBER 8, 2018
INFORMATION TECHNOLOGY TOWN HALL
MONTANA STATE UNIVERSITY

2. OCTOBER 2018
INFORMATION TECHNOLOGY TOWN HALL AGENDA
▸ FY18 Accomplishments and Transformative FY19 Projects
[45 minutes]
▸ Transformative Projects Change the Status Quo, New
Capabilities that Disrupt Prior Ways of Doing Work
▸ Questions and Answers on Projects or Other IT Issues
[15 minutes]
▸ Town Hall is Being Streamed Live on Facebook, Also
Available After the Live Event

3. ‣ New Model for IT Collaboration Uniting Core
and Embedded IT Personnel
‣ First Three Team of Teams Projects are
Completed
‣ Software Atlas
‣ EHHD Support
‣ Labs in Engineering/UIT
‣ For more information,
http://www.montana.edu/itcommunity/
projects.html
‣ The Information Exchange, a Weekly
Communication and Collaboration Meeting
‣ For more information
http://www.montana.edu/itcommunity/
index.html
IT COLLABORATION

4. ‣ New User Interface Called
Daylight Deployed and Supported,
Mobile Friendly
‣ Backend Infrastructure Moved to
Amazon Web Services Increasing
Resiliency and Reliability
‣ Boot Camp (3.5 days) for Faculty
Offered in June, July and August
2018
‣ Topics: Course Design,
Brightspace Basics,
Accessibility, Technology Tools
‣ 16 Faculty Trained
DESIRE 2 LEARN (D2L)

5. ‣ Learning Lab for Working with
Faculty Focused on Instructional
Technology Innovation
‣ Four Primary Foci: Learning
Capture Studio, LearningGlass,
Augmented and Virtual Reality,
Training and Workshop Space
‣ Open from 8-5 Daily, Staff in Barnard
128 for Support and Consultation
‣ Launch on November 8th after
Symposium on Innovations to
Enhance Teaching
‣ For more information,
http://ato.montana.edu/tltstudio/
TEACHING, LEARNING, TECHNOLOGY
(TLT) STUDIO

6. ‣ Radius Deployed Across All MSU
System in October 2016
‣ Increased MSU’s Ability to
Communicate by ~800K Emails
and Improved View Rate by 1%
‣ Ronda Russell, MSU Bozeman,
Director of Admissions
“We can provide comprehensive and relevant
content in a timely manner to aid in their decision
making process. The flexibility to reach out to
prospective students through features like chat not
only allows the admissions staff to be more
accessible and responsive, but also provides our
team the freedom and time to focus on helping
those students ready to make a commitment to
attend MSU.”
STUDENT CUSTOMER RELATIONSHIP
MANAGEMENT(CRM)

7. ‣Scholarship Funds for Students Were
Being “Left on the Table” ~$1M
‣Campus has a Software Platform for
Processing Academic Scholarships,
November 1, 2018, called Cat Scholarship
‣Jen Ward, MSUAF
The biggest improvement AcademicWorks has made on the
scholarship awarding process has been efficiency! Scholarship
fund balances are loaded into the system, Banner student data is
verified automatically against scholarship criteria, and students
are automatically matched to scholarships. The turnaround time
of students accepting their awards and submitting a thank you
letter to the donor has drastically improved as well. Now that
MSUAF is downloading and mailing the students’ donor thank
you letters, MSUAF is confident 100% of the donors letters are
being sent.
‣ For more information,
https://montana.academicworks.com/
opportunities
CATSCHOLARSHIP

8. ‣ MSU Integrated with Evernote, the
County’s Emergency Alert System, in
March of 2018
‣ Apart from All of Campus Being
Enrolled, ~2K Others Have Enrolled
‣ Frank Parrish, Chief of Police, Montana
State
“The new system automatically enrolls all students, faculty,
and staff members, increasing the number of individuals
receiving notifications by over 300%. The upgrade process
promoted county integration and partnerships through the
use of a shared operating platform, powered by Everbridge.
The shared platform removed property boundaries that
previously existed by allowing the university and the county
to send notifications to all involved parties .”
‣ For more information,
http://www.montana.edu/msualert/
EMERGENCY ALERTS

9. ‣ Kaufman Hall is MSU’s First Budget System,
Deployed in March of 2018
‣ Better Budget Reporting and the Budget
Forecasting Ability
‣ Megan Lasso, Budget and Fiscal Manager at
MSU Bozeman
“Kaufman Hall has allowed for consistent new
fiscal year budget entry across all 4 MSU
campuses, assisting in accurate budgeting of
labor accounts based upon payroll information.
It has also provided a more efficient and
accurate way to process budget adjustments,
with origination occurring in the department
and information on balanced or imbalanced
entries, utilizing xfeeds to process into
Banner . For end users, standardized and
drillable reports have allowed for better
understanding of financial data.”
BUDGETING SOFTWARE

10. ‣ Montana State Received a $500K Award
from the National Science Foundation in
2016 for Research Networking
‣ The Bridger Research Network was/is as
Separate Physical Network Focused in
Seven Research Intensive Buildings. For
more information, http://
www.montana.edu/uit/bridgert
‣ Montana State has Hosted Two National
Workshops (2017 & 2018) to Bring Together
the Big Data Academic Community
‣ Through Partnership with Cisco Deployed a
New Technology (Software Defined Access)
to Promote Flexibility and Breadth for
Research Networking Needs
‣ 33 Faculty Have Used Our Research
Networking Capacity to Share 700TB of Data
RESEARCH NETWORKING

11. ‣ Research Faculty Face Data
Storage Problems with No Central
Solution
‣ UIT Ran a Pilot in FY18 with
Bridger Science Drivers to Backup
Their Data with Texas Advanced
Computing Center (TACC)
‣ New Partnership with Oklahoma
University for Tape Storage and
TACC to Expand Pilot
‣ Investigating the Feasibility of
Using our HPC Storage to Help
Meet Local Research Data Storage
Needs
RESEARCH DATA STORAGE PILOT

12. ‣ Major Upgrade to the Business System
that Supports Finance, Human Resoures,
and Students
‣ Work to date has been on Back End
Infrastructure, will Move into Production
this October
‣ Administrative Forms will be the First
Thing to Change, Impacting 350
Administrative Users on the MSU System
Campuses
‣ Improved User Interface, more Mobile
Friendly, and Will Enable a Number of
New Self-Service Capabilities
‣ Will Begin Work on Self Service in
January of 2019
BANNER 8-9

13. ‣ New Self Service Password Reset
Tool (ReACT) Available to MSU
System in September 2018
‣ 8300 Registered Users
‣ Benefits for Users
‣ Self-Service, No Need to Call the Help Desk
‣ Multiple Ways to Confirm Identity (Challenge
Questions, SMS, Alternative Email)
‣ Replace GID with NetID for Logins, MyInfo is
Next
‣ Required for MultiFactor Authentication
‣ For more information,
http://www.montana.edu/uit/ids-
services/portal.html
PASSWORD RESET

14. ‣ Launching New Information
Security Training Program for
Campus, called Ataata
‣ Different Approach to Training,
Shorter Duration Videos,
Tracking of Completion, More
Engaging Content
‣ For more information,
http://www.montana.edu/uit/
security/training
SECURITY TRAINING

15. ‣ Montana State is Persistently
Under Cyberattack (Five Major
Phishing Attacks so far this
Semester)
‣ Modern Cybersecurity Best
Practice is to Use “Two Factors”
‣ UIT is Working with University
Procurement to Purchase a Two-
Factor Software Platform
‣ System On-Line by 2019
Academic Year
TWO FACTOR

16. ‣ Creative Cloud is Available to ALL
STUDENTS at Montana State at No
Cost
‣ The Suite Includes Tools to Help
with Everything from Photo
Editing to Creating Augmented
Reality
‣ In Addition to the Desktop and
Laptop Tools, Mobile Tools
Including PS Express, Scan,
Capture, and Spark
‣ For more information
http://www.montana.edu/uit/
student/adobe/index.html
CREATIVE CLOUD

17. ‣ DocuSign is licensed for all
Faculty and Staff
‣ Integrates with Office365, using
Single Sign On and creating our
E-Signature Platform
‣ Dedicated Staff Support in User
Services Starts Today
‣ University will examine Current
Paper Forms that Could Be Made
Electronic
‣ For more information, see
http://www.montana.edu/uit/
docusign/
DOCUSIGN

18. ‣ Montana State is Committed to
Assuring that Digital Information
is Accessible to all Students,
Faculty, and Staff
‣ Through Partnership with Adobe
we Have Licensed Adobe Pro for
Creating Accessible PDFs with
Document Cloud
‣ Academic, Technology, and
Outreach Staff Member Lisa
Brown Will Be Providing Training
and 1:1 Consultation
‣ For more information,
http://ato.montana.edu/
ACCESSIBILITY

19. ‣ After a Year Long Study led by a
Neutral Third Party, Montana State
Has Decided to Move to a Voice Over
IP (VOIP) Over System
‣ Deployment will Begin in December
2018 with NAIC, and the Goal is by
End of the Summer 2019 to Have All
Digital Phones on the New System
‣ Improvements to Voice Mail, Moving
Phones Becomes Easier, and a
Mobile App Will Improve Unified
Communication
‣ Regular Updates to the IT
Community, PEC, and Dean’s Council
UNIFIED COMMUNICATION