2. Change is a constant
EMC acquisition1
2
3
Combined organizations
Operating model
3. Dell - Internal Use - Confidential
Our priorities
Attract
Retain
Develop
Top IT talent
4. CIO people
Inspire: Leadership & innovation
• Leading as an individual & IT manager academy
• Mentoring & coaching
• Innovation challenge & hack-a-thon
Connect: Team & community
• University relations
• Winning culture & team enrichment
• Powering the possible
Grow: Careers & capabilities
• IT academies, competencies
• Certifications and IT Talks
• Career development
5. Connect.
• University Relations
• Interns
• Professional recruiting
• Onboarding
• Powering the Possible
• People rally
• Networking / team events
• Winning Culture
723
3039
1682
441
6. CIO People Rally
• Annual celebration
of Dell IT
• Dedicated to continuous
development, inspiration,
innovation, and global
team enrichment
Austin
Porto
Alegre
Limerick
Bangalore
Penang
8. Inspire.
• Leadership series
• IT Manager Academy
• Mentoring / coaching
• Inspirational leadership
• CIO People Book Club
• Power of Positivity
• Innovation Challenge
• Hack-a-thon
10. Grow.
• IT competencies
• Agile methodology
• IT Academies
• Tech Talks/IT 360°
• Communities of practice
• Career development programs
Organizational
Technical
Professional
Functional
Global
11. Dell - Internal Use - Confidential
Development along the entire career journey
Pre-career Early career Mid-career Experienced
talent
Leader
12. Dell - Internal Use - Confidential
Pre-career Early Career Mid-Career Experienced
Talent
Leader
IT Intern Program
A 10-12 week program for top performing undergraduate or graduate
students
13. Dell - Internal Use - Confidential
Pre-Career Early career Mid-Career Experienced
Talent
Leader
IT Development Program
A 2-year program for entry-level college graduates
14. Dell - Internal Use - Confidential
Pre-Career Early Career Mid-career Experienced
Talent
Leader
IT Emerging Stars
3-month development program for future managers, focused on
leadership, communications & career planning
15. Dell - Internal Use - Confidential
Pre-Career Early Career Mid-Career Experienced
talent
Leader
IT Leadership Program
A 2-year program to develop future Directors - stretch assignments,
formal training, networking, and mentoring
16. Dell - Internal Use - Confidential
Pre-Career Early Career Mid-Career Experienced
Talent
Leader
Inspiring Leader
Foundations of
Leadership
Leadership
Series events
IT Manager
Academy
17. Dell - Internal Use - Confidential
Continuous learning & development
IT Competencies; IT Academies; CIO Book Club; Certifications;
Books 24/7; 40 Hours Annual Professional Development
Pre-career Early career Mid-career Experienced
talent
Leader
18. IT Development Summits – Austin & Bangalore
Customer first #Keep innovating #Make history #Have fun
Focus on People Connect: Team Inspire: Leadership Grow: Capability
19. Dell - Internal Use - Confidential
Where we are now
86% 86% 84%
Winning
together
Entrepreneurial
spirit
Inspiring
leader
20. One of the primary reasons I stay at
Dell is due to the people here and the
culture we aspire to have - I hope we
continue on developing, recruiting and
retaining the top talent that believe in
our values and culture.
“
”Dell IT Team Member
Talk about our transformation (challenge) – Buyer/Seller journey, Agile, bringing together organizations that are culturally different, new leader…In 10 months teams – 66% agile, Changed our structure from CoE to Leader led; Dell Print..
Getting to know our new CIO and where he wanted to go…
Talk about our transformation (challenge) – Buyer/Seller journey, Agile, bringing together organizations that are culturally different, new leader…In 10 months teams – 66% agile, Changed our structure from CoE to Leader led; Dell Print..
Getting to know our new CIO and where he wanted to go…
Make Dell IT a great place to work - an organization that attracts, develops, and retains top IT talent.
Engaged workforce increases productivity by X%?
Cost of talent (hiring, ramping, etc.?)
Pictures: Develop – more seasoned
Team (UR, Networking, Rally, Professional recruiting)
Customer (internal stakeholders? Tbd)
Community (PtP)
IT capability (academies, competency, agile, IT foundations, IT Talks, Certifications)
Career dev (CoP, Rotation dev, early career dev, dell corp offerings)
“by being” an Inspiring Leaders (leadership series, mgr academy, playbook
“by” Building Relationships (mentoring, networking
“by” Driving Innovation (tbd)
Career week, O&CS, Competency, Rally)
Technical Capability (Academies, IT Talks, Agile, Cert)
Development resources & programs (portal, rotation programs, PMCOP, Onboarding
25% of external hires come from Campus (This year, that means about 200 FTE and 200 interns around the world)
5 core countries (US, Brazil, Ireland, India, Malaysia)
~10 core schools in the US; 6 in Ireland; 6 in India, 1 (Dell Co located), 2 in Malaysia
Plug Legacy of Good?
Team (UR, Networking, Rally, Professional recruiting)
Customer (internal stakeholders? Tbd)
Community (PtP)
IT capability (academies, competency, agile, IT foundations, IT Talks, Certifications)
Career dev (CoP, Rotation dev, early career dev, dell corp offerings)
“by being” an Inspiring Leaders (leadership series, mgr academy, playbook
“by” Building Relationships (mentoring, networking
“by” Driving Innovation (tbd)
Career week, O&CS, Competency, Rally)
Technical Capability (Academies, IT Talks, Agile, Cert)
Development resources & programs (portal, rotation programs, PMCOP, Onboarding
Focus on Innovation is something Paul Walsh brings to our IT organization – so this pillar focuses on developing our leaders and creating a culture of innovation across the organization..
Talent management – Leadership topics w/execs – relating to IT
Pictures: Develop – more seasoned
Team (UR, Networking, Rally, Professional recruiting)
Customer (internal stakeholders? Tbd)
Community (PtP)
IT capability (academies, competency, agile, IT foundations, IT Talks, Certifications)
Career dev (CoP, Rotation dev, early career dev, dell corp offerings)
“by being” an Inspiring Leaders (leadership series, mgr academy, playbook
“by” Building Relationships (mentoring, networking
“by” Driving Innovation (tbd)
Career week, O&CS, Competency, Rally)
Technical Capability (Academies, IT Talks, Agile, Cert)
Development resources & programs (portal, rotation programs, PMCOP, Onboarding
The Dorm Room: First-time intern, Jeongin Lee, suggested the hack-a-thon idea during his IT orientation session and, with the help of a few others, made it a reality in just two short months. The theme of this inaugural Intern hack-a-thon was “The Dorm Room” referencing where Michael Dell started the company.
Dell Internovation app created: www.dellinternovation.com (developed by interns) 2nd Annual end-of-summer Internovation event where 70 interns showcased their projects, was coordinated by intern volunteers and IT Development Program participants.
Coordinated event with team of intern volunteers to plan logistics, supplies, and coordination with Site Services
44 Interns in Dell IT participated
Opportunity to showcase their summer projects – most worked individually, some in teams
Over 250 participants, including OCIO Executive team (video coming soon)
Positive feedback overall from participants and interns – great visibility, high energy, impressive project work and results!
Pictures: Develop – more seasoned
Team (UR, Networking, Rally, Professional recruiting)
Customer (internal stakeholders? Tbd)
Community (PtP)
IT capability (academies, competency, agile, IT foundations, IT Talks, Certifications)
Career dev (CoP, Rotation dev, early career dev, dell corp offerings)
“by being” an Inspiring Leaders (leadership series, mgr academy, playbook
“by” Building Relationships (mentoring, networking
“by” Driving Innovation (tbd)
Career week, O&CS, Competency, Rally)
Technical Capability (Academies, IT Talks, Agile, Cert)
Development resources & programs (portal, rotation programs, PMCOP, Onboarding
We might want to add our partnerships with Universities (like Diplomados and the Lab in Panama OR Apprenticeship program in Malaysia)
Also – Can link to Intern Video here
IT Intern Program
A 10-12 week program for top performing undergraduate or graduate students within Dell IT to undertake challenging and strategic operational projects culminating with a presentation to upper management
We might want to add our partnerships with Universities (like Diplomados and the Lab in Panama OR Apprenticeship program in Malaysia)
Also – Can link to Intern Video here
IT Intern Program
A 10-12 week program for top performing undergraduate or graduate students within Dell IT to undertake challenging and strategic operational projects culminating with a presentation to upper management
We might want to add our partnerships with Universities (like Diplomados and the Lab in Panama OR Apprenticeship program in Malaysia)
Also – Can link to Intern Video here
IT Intern Program
A 10-12 week program for top performing undergraduate or graduate students within Dell IT to undertake challenging and strategic operational projects culminating with a presentation to upper management
We might want to add our partnerships with Universities (like Diplomados and the Lab in Panama OR Apprenticeship program in Malaysia)
Also – Can link to Intern Video here
IT Intern Program
A 10-12 week program for top performing undergraduate or graduate students within Dell IT to undertake challenging and strategic operational projects culminating with a presentation to upper management
We might want to add our partnerships with Universities (like Diplomados and the Lab in Panama OR Apprenticeship program in Malaysia)
Also – Can link to Intern Video here
IT Intern Program
A 10-12 week program for top performing undergraduate or graduate students within Dell IT to undertake challenging and strategic operational projects culminating with a presentation to upper management
We might want to add our partnerships with Universities (like Diplomados and the Lab in Panama OR Apprenticeship program in Malaysia)
Also – Can link to Intern Video here
IT Intern Program
A 10-12 week program for top performing undergraduate or graduate students within Dell IT to undertake challenging and strategic operational projects culminating with a presentation to upper management
We might want to add our partnerships with Universities (like Diplomados and the Lab in Panama OR Apprenticeship program in Malaysia)
Also – Can link to Intern Video here
IT Intern Program
A 10-12 week program for top performing undergraduate or graduate students within Dell IT to undertake challenging and strategic operational projects culminating with a presentation to upper management
Our first ever IT Dev summit was held in India a few weeks back. We heard from our customers (Muni, Rajesh), held an innovative idea competition, training, leadership panels, networking, fun – exciting. Lots of learning (Communication, cultural awareness, technical trainings (Pluralsight), and tracks for our early career program (ITDP), Mid level (ITRP), and leadership – Managers for our DPs and select CIO council leaders attended our 2 day leadership track as well.
Community service - Gerizim Rehabilitation Trust – for children with mental illness
Innovation winner – badge connections
Focused on living our IT mission & culture
Exec Sponsorship
Tech and soft skill training
Emerging Technology
Customer Panel
ITRP business case focused on real IT challenges
Innovation Competition
Community – Gerizim Rehabilitation Center
Networking
Internovation
US summit was last week – Pilar Schenk (GSO), John Durhan (Transformation Office), William Hudson (GSD)
India – Rajeev (Finance), Rudramuni (ESG),
Fabulous exec engagement, all customers talked about building trust, agile, and knowing the business.
Innovation competition; Business Case effort (ITRP)
Power the possible – School supply for drive for a sponsored school –
Innovation winner – draw pad process modeller
After just 1 ½ years, we are making a positive difference for team members and for Dell. We are seeing increased engagement amongst team members in discretionary activities related to CIO People.
Since we implemented this dedicated people strategy, we have seen these numbers increase year over year.
Anonymous IT team member quote taken from our 2014 Tell Dell Results
