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MT97 CIO People Strategy:  Creating a culture of engagement during times of great change

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An engaged and motivated workforce is a priority for any organization, but is especially critical during times of great change.  Dell IT has created a successful people development framework that is delivering proven results as the company evolves to meet the needs of its customers.  Join Cheryl Foulkes and Jennifer Erickson to see how Dell IT has cultivated a culture that motivates our CIO people to “Connect, Inspire and Grow”.

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MT97 CIO People Strategy:  Creating a culture of engagement during times of great change

  1. 1. Engaged and motivated workforce During times of large transformation Jennifer Erickson IT Director, CIO People SessionMT97
  2. 2. Change is a constant EMC acquisition1 2 3 Combined organizations Operating model
  3. 3. Dell - Internal Use - Confidential Our priorities Attract Retain Develop Top IT talent
  4. 4. CIO people Inspire: Leadership & innovation • Leading as an individual & IT manager academy • Mentoring & coaching • Innovation challenge & hack-a-thon Connect: Team & community • University relations • Winning culture & team enrichment • Powering the possible Grow: Careers & capabilities • IT academies, competencies • Certifications and IT Talks • Career development
  5. 5. Connect. • University Relations • Interns • Professional recruiting • Onboarding • Powering the Possible • People rally • Networking / team events • Winning Culture 723 3039 1682 441
  6. 6. CIO People Rally • Annual celebration of Dell IT • Dedicated to continuous development, inspiration, innovation, and global team enrichment Austin Porto Alegre Limerick Bangalore Penang
  7. 7. 32,854 hoursCommunity service performed by Dell IT Team Members in FY17 YTD
  8. 8. Inspire. • Leadership series • IT Manager Academy • Mentoring / coaching • Inspirational leadership • CIO People Book Club • Power of Positivity • Innovation Challenge • Hack-a-thon
  9. 9. 70 interns showcasing their projects to IT execs Intern hack-a- thon referencing where Michael Dell started the company
  10. 10. Grow. • IT competencies • Agile methodology • IT Academies • Tech Talks/IT 360° • Communities of practice • Career development programs Organizational Technical Professional Functional Global
  11. 11. Dell - Internal Use - Confidential Development along the entire career journey Pre-career Early career Mid-career Experienced talent Leader
  12. 12. Dell - Internal Use - Confidential Pre-career Early Career Mid-Career Experienced Talent Leader IT Intern Program A 10-12 week program for top performing undergraduate or graduate students
  13. 13. Dell - Internal Use - Confidential Pre-Career Early career Mid-Career Experienced Talent Leader IT Development Program A 2-year program for entry-level college graduates
  14. 14. Dell - Internal Use - Confidential Pre-Career Early Career Mid-career Experienced Talent Leader IT Emerging Stars 3-month development program for future managers, focused on leadership, communications & career planning
  15. 15. Dell - Internal Use - Confidential Pre-Career Early Career Mid-Career Experienced talent Leader IT Leadership Program A 2-year program to develop future Directors - stretch assignments, formal training, networking, and mentoring
  16. 16. Dell - Internal Use - Confidential Pre-Career Early Career Mid-Career Experienced Talent Leader Inspiring Leader Foundations of Leadership Leadership Series events IT Manager Academy
  17. 17. Dell - Internal Use - Confidential Continuous learning & development IT Competencies; IT Academies; CIO Book Club; Certifications; Books 24/7; 40 Hours Annual Professional Development Pre-career Early career Mid-career Experienced talent Leader
  18. 18. IT Development Summits – Austin & Bangalore Customer first #Keep innovating #Make history #Have fun Focus on People Connect: Team Inspire: Leadership Grow: Capability
  19. 19. Dell - Internal Use - Confidential Where we are now 86% 86% 84% Winning together Entrepreneurial spirit Inspiring leader
  20. 20. One of the primary reasons I stay at Dell is due to the people here and the culture we aspire to have - I hope we continue on developing, recruiting and retaining the top talent that believe in our values and culture. “ ”Dell IT Team Member
  21. 21. Thank you

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