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JEFFREY HUNTER LESTER
1008 Aspen Ridge Dr., Southlake, TX 76092
(305) 934-6171
WORK EXPERIENCE:
USA Truck. • Dallas, TX 2013– Present
Executive Vice President and Chief Risk Officer
Member of the turnaround leadership team. Restored the company to profitability and stock has appreciated more than
450%. Responsible for enterprise strategic and operational solutions in the areas of safety, security, regulatory compliance,
claims management, insurance procurement, orientation centers, and student driver education. Collisions have been reduced
by 24%, injuries by 18%. CSA violations are also down by 30% all resulting in a 150 basis points improvement in total
insurance expense as % of revenue. Created an innovative student driver trainer and driver orientation program which is
deemed as a major market difference. Introduced a balance scorecard based measurement system across my organization.
GREATWIDE LOGISTICS SERVICES, INC. • Dallas, TX 2006 – 2013
Senior Vice President and Chief Risk Officer
Lead the strategy, planning process and tactical initiatives for the organizations safety, health, security, environmental, risk
management and regulatory compliance. Implemented matrix organization to support the different business units.
Introduced management system that serves as the organization strategic road map for managing their portfolio of risk.
Performance improvement includes 40% reduction in collisions, mitigated employee injury/illness frequency by 60% and
total insurance expense has improved by 60% or $24 M while doubling coverage limits. Other accomplishments include:
creation of captive insurance company, internalization of claims handling, reduced owner operator insurance expense by
30%, 15 successful Federal D.O.T. audits, 4 successful OSHA audits, 10% improvement in insurance letter of credit
requirements and achieved over 4 million in cost out initiatives. Executive leader of Chapter 11 Bankruptcy team,
successfully exited the process in less 100 days without losing a customer or company driver.
THE HOME DEPOT • Atlanta, GA 2004 – 2005
Senior Director Safety
Responsible for safety and security process for global supply chain, domestic logistics and international store operations.
Created and implemented management system for Home Depot operated distribution centers. Established process
requirements and scorecards for 3rd
party vendors. Experienced 30% reduction in employee injury/illness frequency and 3rd
party collision rate improved by 15%.
RYDER SYSTEM, INC. • Miami, FL 1999 – 2004
Vice President, Safety, Health and Security
Lead the Safety, Health and Security integration for the One Ryder organization. Implemented global infrastructure by
integrating processes, activities and cultures. Centralized global compliance and incorporated corporate drug and alcohol
testing program. Accomplishments include 49% total insurance expense improvement, 50% employee injury/illness
frequency reduction, 35% collision frequency reduction, received the highest rating from a D.O.T. audit, corporate Gallup
Survey rated safety highest area of employee satisfaction. Improved insurance margin by $40M and doubled safety services
revenue. Ryder is the 2002 recipient of the Green Cross for Safety Award, the National Safety Council’s most prestigious
award for corporate Safety, Health and Environmental performance commitment and vision. Manage $20 million budget.
RYDER INTEGRATED LOGISTICS • Miami, FL 1998 – 1999
Group Director, Safety, Health and Security
Provided strategic vision, direction, and leadership for the organization’s safety, health and security activities. Globally
manage the development and deployment of the enterprise’s Safety, Health and Security Management System, operating
within the framework of a continuous improvement process. Developed a leading indicator activity measurement process,
facilitating the deployment and implementation of the management system. Created a safety services product line.
Leadership responsibilities include membership on the corporate Executive Team, as well as the Ethics and Training
Committees. Accomplishments include $70 million total insurance expense reduction, 40% injury/illness frequency
reduction, 50% collision frequency improvement, 67% D.O.T. compliance improvement, role globalization and expansion,
annual Board of Directors meeting update, and achieved “Best in Class” safety performance.
RYDER INTEGRATED LOGISTICS • Miami, FL 1995 – 1998
Director, Safety and Health
JEFFREY HUNTER LESTER
1008 Aspen Ridge Dr., Southlake, TX 76092
(305) 934-6171
Provided strategic vision and direction for the organization’s North America safety and health activities. Created the
organization’s Safety and Health Management System, which served as the Strategic Plan. Upgraded and properly aligned
the organization’s Safety and Health infrastructure. Established the acceptable level of risk for the organization.
RYDER SYSTEM, INC. • Miami, FL 1993 – 1995
Corporate Safety Manager
Change agent, upgraded the enterprise’s safety culture. Established the management system framework, which each
division operated within. Facilitated periodic division evaluations and reviews. Participated in cross-functional team
responsible for re-engineering Ryder. Team credited with more than $250 million profit improvements.
FEDERAL EXPRESS CORP. • Memphis, TN 1989 – 1993
Regional Safety and Health Manager
Managed the safety and health program within the southern region. Developed corporate programs including New Hire and
Remedial Training, Management Safety Program, Human Capital Management Program, and Back injury Prevention
Policy. Implemented the Quality Improvement Process (QIP) into Federal Express’ safety activities. Deployed,
implemented and monitored corporate safety programs within the region.
FEDERAL EXPRESS CORP. • Newark, NJ 1987 – 1989
Senior Safety Specialist
Administered the Newark Regional Hub Safety Program, which included extensive employee orientation and continuous
training programs, miscellaneous incentives/awards, and employee safety QAT’s. Employee wellness was emphasized
through “Stretch and Flex” and “No Strain” campaigns. Regular responsibilities included accident investigations and
follow-up reporting, safety audits, safety presentations, and management of in-house safety clinic. Provided liaison services
to government and Port Authority representatives. Expanded program to Boston and Chicago Hub locations.
ACTIVITIES AND HONORS:
• National Safety Council’s 2002 Green Cross for Safety Award winner
• Two-time winner of Ryder’s President’s Award
• National Safety Council Board Member
• Member of AIG Transportation Advisory Board
• Member of West Virginia University Advisory Board
• Board of Directors Arkansas Trucking Association
EDUCATION:
WEST VIRGINIA UNIVERSITY • Morgantown, WV 1986
Masters of Science – Safety Management
Safety Management with major emphasis in designing, organizing and leading safety related projects. Curriculum included
Motor Fleet Safety, Safety Legislation and Compliance Operations, Human Factors, Establishing and Managing Fire
Services, Disaster Preparedness and Emergency Systems, Manpower Development for Safety Responsibilities, Security
Systems, and Disabled Enterprise Resource Restoration.
FAIRMONT STATE COLLEGE • Fairmont, WV 1985
Bachelor of Arts – Board of Regents Bachelor of Arts
Safety Engineering Technology and Fire Safety Technology. Curriculum included Casualty Claim Practice, Safety Laws
and Insurance, Security Systems, Introduction to Insurance, Statistics for Management, and Management Fundamentals.
FAIRMONT STATE COLLEGE • Fairmont, WV 1982
Associate of Science and Associate of Applied Science – Safety Engineering Technology and Fire Safety Technology
Safety Engineering with major emphasis in Safety Legislation Industrial Hygiene, and Workplace Design. Fire Science
with major emphasis in Fire Prevention and Fire Suppression. Curriculum included Environment Hazard Control, Disaster
Preparedness and Emergency Systems, Safety Laws and Insurance, Industrial Hygiene, Safety Engineering Design and
JEFFREY HUNTER LESTER
1008 Aspen Ridge Dr., Southlake, TX 76092
(305) 934-6171
Safety Supervision. Fire Tactics and Strategy, Detection and Suppression Systems, Fire Protection Organization, Fire
Suppression, and Fire Prevention and Inspection.
JEFFREY HUNTER LESTER
1008 Aspen Ridge Dr., Southlake, TX 76092
(305) 934-6171

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Experienced Chief Risk Officer Resume

  • 1. JEFFREY HUNTER LESTER 1008 Aspen Ridge Dr., Southlake, TX 76092 (305) 934-6171 WORK EXPERIENCE: USA Truck. • Dallas, TX 2013– Present Executive Vice President and Chief Risk Officer Member of the turnaround leadership team. Restored the company to profitability and stock has appreciated more than 450%. Responsible for enterprise strategic and operational solutions in the areas of safety, security, regulatory compliance, claims management, insurance procurement, orientation centers, and student driver education. Collisions have been reduced by 24%, injuries by 18%. CSA violations are also down by 30% all resulting in a 150 basis points improvement in total insurance expense as % of revenue. Created an innovative student driver trainer and driver orientation program which is deemed as a major market difference. Introduced a balance scorecard based measurement system across my organization. GREATWIDE LOGISTICS SERVICES, INC. • Dallas, TX 2006 – 2013 Senior Vice President and Chief Risk Officer Lead the strategy, planning process and tactical initiatives for the organizations safety, health, security, environmental, risk management and regulatory compliance. Implemented matrix organization to support the different business units. Introduced management system that serves as the organization strategic road map for managing their portfolio of risk. Performance improvement includes 40% reduction in collisions, mitigated employee injury/illness frequency by 60% and total insurance expense has improved by 60% or $24 M while doubling coverage limits. Other accomplishments include: creation of captive insurance company, internalization of claims handling, reduced owner operator insurance expense by 30%, 15 successful Federal D.O.T. audits, 4 successful OSHA audits, 10% improvement in insurance letter of credit requirements and achieved over 4 million in cost out initiatives. Executive leader of Chapter 11 Bankruptcy team, successfully exited the process in less 100 days without losing a customer or company driver. THE HOME DEPOT • Atlanta, GA 2004 – 2005 Senior Director Safety Responsible for safety and security process for global supply chain, domestic logistics and international store operations. Created and implemented management system for Home Depot operated distribution centers. Established process requirements and scorecards for 3rd party vendors. Experienced 30% reduction in employee injury/illness frequency and 3rd party collision rate improved by 15%. RYDER SYSTEM, INC. • Miami, FL 1999 – 2004 Vice President, Safety, Health and Security Lead the Safety, Health and Security integration for the One Ryder organization. Implemented global infrastructure by integrating processes, activities and cultures. Centralized global compliance and incorporated corporate drug and alcohol testing program. Accomplishments include 49% total insurance expense improvement, 50% employee injury/illness frequency reduction, 35% collision frequency reduction, received the highest rating from a D.O.T. audit, corporate Gallup Survey rated safety highest area of employee satisfaction. Improved insurance margin by $40M and doubled safety services revenue. Ryder is the 2002 recipient of the Green Cross for Safety Award, the National Safety Council’s most prestigious award for corporate Safety, Health and Environmental performance commitment and vision. Manage $20 million budget. RYDER INTEGRATED LOGISTICS • Miami, FL 1998 – 1999 Group Director, Safety, Health and Security Provided strategic vision, direction, and leadership for the organization’s safety, health and security activities. Globally manage the development and deployment of the enterprise’s Safety, Health and Security Management System, operating within the framework of a continuous improvement process. Developed a leading indicator activity measurement process, facilitating the deployment and implementation of the management system. Created a safety services product line. Leadership responsibilities include membership on the corporate Executive Team, as well as the Ethics and Training Committees. Accomplishments include $70 million total insurance expense reduction, 40% injury/illness frequency reduction, 50% collision frequency improvement, 67% D.O.T. compliance improvement, role globalization and expansion, annual Board of Directors meeting update, and achieved “Best in Class” safety performance. RYDER INTEGRATED LOGISTICS • Miami, FL 1995 – 1998 Director, Safety and Health
  • 2. JEFFREY HUNTER LESTER 1008 Aspen Ridge Dr., Southlake, TX 76092 (305) 934-6171 Provided strategic vision and direction for the organization’s North America safety and health activities. Created the organization’s Safety and Health Management System, which served as the Strategic Plan. Upgraded and properly aligned the organization’s Safety and Health infrastructure. Established the acceptable level of risk for the organization. RYDER SYSTEM, INC. • Miami, FL 1993 – 1995 Corporate Safety Manager Change agent, upgraded the enterprise’s safety culture. Established the management system framework, which each division operated within. Facilitated periodic division evaluations and reviews. Participated in cross-functional team responsible for re-engineering Ryder. Team credited with more than $250 million profit improvements. FEDERAL EXPRESS CORP. • Memphis, TN 1989 – 1993 Regional Safety and Health Manager Managed the safety and health program within the southern region. Developed corporate programs including New Hire and Remedial Training, Management Safety Program, Human Capital Management Program, and Back injury Prevention Policy. Implemented the Quality Improvement Process (QIP) into Federal Express’ safety activities. Deployed, implemented and monitored corporate safety programs within the region. FEDERAL EXPRESS CORP. • Newark, NJ 1987 – 1989 Senior Safety Specialist Administered the Newark Regional Hub Safety Program, which included extensive employee orientation and continuous training programs, miscellaneous incentives/awards, and employee safety QAT’s. Employee wellness was emphasized through “Stretch and Flex” and “No Strain” campaigns. Regular responsibilities included accident investigations and follow-up reporting, safety audits, safety presentations, and management of in-house safety clinic. Provided liaison services to government and Port Authority representatives. Expanded program to Boston and Chicago Hub locations. ACTIVITIES AND HONORS: • National Safety Council’s 2002 Green Cross for Safety Award winner • Two-time winner of Ryder’s President’s Award • National Safety Council Board Member • Member of AIG Transportation Advisory Board • Member of West Virginia University Advisory Board • Board of Directors Arkansas Trucking Association EDUCATION: WEST VIRGINIA UNIVERSITY • Morgantown, WV 1986 Masters of Science – Safety Management Safety Management with major emphasis in designing, organizing and leading safety related projects. Curriculum included Motor Fleet Safety, Safety Legislation and Compliance Operations, Human Factors, Establishing and Managing Fire Services, Disaster Preparedness and Emergency Systems, Manpower Development for Safety Responsibilities, Security Systems, and Disabled Enterprise Resource Restoration. FAIRMONT STATE COLLEGE • Fairmont, WV 1985 Bachelor of Arts – Board of Regents Bachelor of Arts Safety Engineering Technology and Fire Safety Technology. Curriculum included Casualty Claim Practice, Safety Laws and Insurance, Security Systems, Introduction to Insurance, Statistics for Management, and Management Fundamentals. FAIRMONT STATE COLLEGE • Fairmont, WV 1982 Associate of Science and Associate of Applied Science – Safety Engineering Technology and Fire Safety Technology Safety Engineering with major emphasis in Safety Legislation Industrial Hygiene, and Workplace Design. Fire Science with major emphasis in Fire Prevention and Fire Suppression. Curriculum included Environment Hazard Control, Disaster Preparedness and Emergency Systems, Safety Laws and Insurance, Industrial Hygiene, Safety Engineering Design and
  • 3. JEFFREY HUNTER LESTER 1008 Aspen Ridge Dr., Southlake, TX 76092 (305) 934-6171 Safety Supervision. Fire Tactics and Strategy, Detection and Suppression Systems, Fire Protection Organization, Fire Suppression, and Fire Prevention and Inspection.
  • 4. JEFFREY HUNTER LESTER 1008 Aspen Ridge Dr., Southlake, TX 76092 (305) 934-6171