This document contains contact information and the resume of Michael Gibney. It summarizes his experience as Director of Claims and Loss Control for Rollins, Inc. in Atlanta, Georgia for over 20 years, where he managed a budget and staff, implemented various safety programs that significantly reduced costs and accident rates, and presented on risk management. It also lists his previous risk management roles with other employers from 1986 to 2000.
1. 224Lakeside DR Waleska, Georgia, 30183 770-862-1618 michaelgibney@comcast.net
Michael Gibney
224Lakeside DR
Waleska, Georgia, 30183
770-862-1618
michaelgibney@comcast.net
PROFESSIONAL EXPERIENCE
Rollins, Inc Atlanta, Georgia
Director of Claims and Loss Control Jun 2000 – present
Manage a 35 million dollar budget and staff of 8 claims and safety professionals in a fast paced environment.
Reduced the cost of Risk from 6.9% of revenue to 2% over the last 10 years
Reduced the company Experience Modification Rate from 2.25 to 1.0 over the last 10 years
Implemented telematics (GPS) to improve vehicle accident rate from 30% of vehicles to 7%. Accompanied with a
strong driving policy cut vehicle accidents rate by 55%. Rollins has over 9000 vehicles and drives in excess of 208
million miles per year.
Implemented numerous safety training programs and policies to modify behavior and reduce accident rates,examples
would include ladder safety,respiratory protection,driver safety,safe lifting techniques, hazardous communication,
confined space,etc, etc.
Responsible for managing the Company Insurance Broker and underwriters to place our excess insurance coverages.
Regularly do risk presentations for senior management, field management and industry groups
Sit on the Executive Safety Board that puts forth policies and procedures to deal with exposure trends that require
attention to ensure a first class culture of safe work practices
Implemented a pre-hire physicalexam program (compliant with ADA standards)designed to reduce the cost of
workers' compensation by selecting applicants able to perform the essentialfunctions of the job. Program reduced our
workers' compensation costs by 33%.
Implemented a Driving Policy based upon Motor Vehicle Records and chargeable accidents.Program helped reduce
vehicle accident rate by 55%.
Implemented the company modified duty return to work program
Implemented the company Nurse Triage program which focused on reducing the frequency and severity of workers'
compensation claims.
Implemented a zero tolerance ban on use of cell phones while driving that Senior Management fully supports.
Conduct continuous risk assessments along with recommendations to Senior Management to ensure immerging
exposure trends are addressed and managed.
Manage a staff of 19 insurance professionals.My staff is divided into sections which include the claims department,
financial department, insurance compliance, and safety.
Manager or Workers' Compensation and Loss Control (Rollins, Inc) Nov 1993 – Jun 2000
AIG Atlanta, Georgia
Senior Claims Specialist Mar 1992 – Nov 1993
Investigate and resolve high exposure claims
Liberty Mutual Insurance Company Charlotte , North Carolina
Claims Supervisor Mar 1990 – Mar 1992
Promoted to claims supervisorin 1990 and managed a team of 5 claims professionals
Claims Adjuster May 1986 – Mar 1990
Investigate and resolve workers' compensation, auto liability, general liability, and property damage claims
EDUCATION
FLORIDA STATE UNIVERSITY Tallahassee, Florida
Bachelor of Science/Criminology,May 1982
Associate in Risk Management (ARM)
Certified in Health and Safety Management - Georgia Tech
