Jeanine M Richardson is seeking a productive and friendly work environment that offers advancement opportunities. She has over 15 years of experience in insurance and banking. Her most recent role since 2004 has been as a Lead Service Associate at Great American Insurance where she rates policies, supports underwriting staff, and handles large accounts. She is proficient in Outlook, Word, Excel, and various internal computer systems.

1. Jeanine M Richardson
2525 Lysle Lane
Norwood, OH 45212
Phone: 513-841-1909
Objective
To work in a productive friendly environment that offers advancement opportunities.
To work as an individual but, also as a team striving for one goal success.
Work Experience
Lead Service Associate, Great American Insurance
January 04-present
*Rate and process policies with numerous levels of coverage.
* Support underwriting staff.
*Rate and process endorsements.
*Responsible for the process and accuracy on large accounts.
*Handle the Select Business Policy for one of the largest agents.
Admissions Coordinator, Brookwood Retirement Community
November 02-September 03
*Maintain resident’s information in the computer system.
*Supply Nursing staff with resident’s information.
*Give tours to prospective residents.
Personal Banker, Provident Bank (Fidelity Federal Bank)
*Kept tellers in compliance with bank regulations.
*Supervised office when manager was out.
*Open accounts and processed loans for clients.
*Maintain relationships with clients once account was open.
*Held several different positions while employed, head teller, asst manager.
Education
June 84 Ohio GED
Pictorials: Commercial Auto Rating, Property Casualty Principals, Commercial Inland
Marine Coverage, Commercial General Liability, Commercial Property Coverage,
Commercial Property Rating,
Classes: GAI 101, Excel 2003 levels 1 & 2.

2. Computer Programs
Outlook, Word, Excel, Various Internal Systems
Personal Achievements
I started my career with GAI as a CSR I and within the first four years was promoted to
CSR IV. All my performance reviews have either been successful or exceeds. I continue
to strive to meet and exceed any goals or standards put before me.