1. Javid Gul
P.O.BOX : 3292 Abu Dhabi U.A.E
E-mail : javidgulfar@yahoo.com
Mobile # 00971566712612
OBJECTIVE
Pursuinga careerat an established companywhere myskillsandexperience canbe utilizedefficiently
and to give the utmostopportunityformyselftogrow professionally
Work experiences
Operation and sales Supervisor Eurostar rent acar from November 2010 till
May 2015
Supervisingall rental operation,Lease replacement,Salesexecutives anddriversof lease cars
Coordinatingwithfleetcontrolleronvehiclesphysicallyavailable regularly
Maintainingreservationondailybasisandarrange availabilityof carsforbooking
Controllingdriversavailabilityandwhereaboutsof rental counter
Dailyfollowupof overdue cars(if clientnot found)
Make sure that all the available carsare inproperconditionwithupdatedregistrationcards
Maintainingall rental agentstelephone skills
Being operationSupervisor, Allthe sale staff reporting me and finalizing the
entire sale deals andquotationwithGeneral Manager Approval.
Consultingwithsale staff andvisitingclientsfordiscussingandfinalizingthe dealslonglease
contracts
Assignall rental agentsdutyondifferentlocation
Trainingall the staff and motivate themtoincrease business
Coordinatingwith customerslike spotandlease tomake betterrelationandmake a future plan
Coordinatingandarrangingall the facilitiesforall the eventhappeninginUAE
Planand prepare workschedulesandkeeprecordof employeeworkschedulesaswell
Conferwithcompanyofficialstodevelopmethods andprocedurestoincrease sale,expand
marketsand promote business
Performingall othertasksandrequiredbythe headof the department
2. Operation Manager and Sale In charge
Sahab rent a car (Previouslyknownbudgetrent car 25/07/2008 till date November 2010
In charge of three offices
• AbuDhabi Head Office
• AbuDhabi Apt office
• Dubai office
Handling salesdealsfor long terms and short terms with finance departmentand preparing
quotation for the entire lease clients
Handlinga complete jobwithcoordinationof the concernbranches
Takingcare of the complete fleetandall existence clientsvisiting themtimetotime.
Accountsand fleetdepartmentof all the brancheswere reportingme
Handlingall the driverssupervisors
Visitingall officestocheckthe complete workandstaff.
Arrangingtrainingprogramstoeducate themaboutthe marketrequirement
Checkingall the receipts ondailybasisbeforesubmittinginaccounts
Handlingchauffeursservice anddaily,weekly,Monthluyandlongtermlease of all the offices
ProvidingDaily,Weekly,MonthlyandlongtermsQuotationtoall companies.
Having a very strong relation with all big companies
RENTAL & SALE SUPERVISOR 1999 till date2008
EUROSTAR RENT A CAR
ABU DHABI ,UAE
KEY ROLE:
Handlingspotandlease rental sale executionandmanagingwalkincustomer
Monitoringfleetutilization
Organizationandarrangingforlimousine service
Followupwiththe workshopsformaintenanceof vehicles
Making quotation and visitinglease clientsto improve the lease business
Focusingand maintainingthe lease and spot rental ration and increase the lease contracts
3. Trainingrental agentsonachievingtargetswithregardstoadditional productssuchas
collisiondamage waivertheftprotection,fuel purchase option,up-sellingtolarge
vehicles
Supervisingrental documentations,reservations, quotationsforlease andspotrentals
etc.
Assistingandreportingtothe AreaManager
Responsible forthe dailyoperationof the area
Preparingdailysale analysisreports
Co ordinationwithotherdepartments
Maintainsprofessional andinnovative approachtoserve the clients bothlease andspot
Developingstrongclientele base forfuture transactionandreliabilityforlongterm
relationship
FAST RENT A CAR as Rental agent 1997 for two months on visitvisa
ABU DHABI UAE
KEY ROLE
Handlinglonglease andspotrentals
Managing all walkincustomers
Providingfrontline customerservice toall customersbyprocessingrental agreements,
sellingoptional services answeringcustomer’squeries,explainingrental policiesand
proceduresandsensingandrespondingtocustomerneeds.
Attendingemergencybreakdowns
Followingupwithworkshops
Checkingdocuments,papersworkanddeliveries.
Monitoringfleetutilization
Maintaining professionaland innovative approach to servethe clients.
RENTAL AGENTS
AND OPERATION SUPERVISOR 1995 to 1997
THRIFTY CAR RENTALS
ABU SHABI UAE
KEY ROLE:
Providingfrontline customerservice tocustomersbyprocessingrental agreements,
sellingoptional services,answeringqueries,explainingrental policiesandprocedures
and sensingandrespondingtocustomerneeds.
Maintainsprofessional andinnovative approachtoserve the clients
4. Actingas an interface betweenoperationandother departments
Responsible fordailyfleetandlimoplanningandoperation
Trainingrental agentsformallyandinformallyonachievingcustomerorientedtarget
withregardto product suchas collisiondamage waiver,theftprotection,fuel purchase
option,up-sellingtoalarger vehicle
Supervisingrental documentations,reservations,quotationsetc
Assistingandreportingtothe AreaManager
Responsible forthe dailyoperationof the area
Coordinationwiththe areawide operationincommunicationwithBrachManager
Monitoringfleetutilizationanddevice methodstomaximizeitincommunicationwith
General Manager
Monitoringall operationsrelatedtodocumentationensuringthatitinsync with
company’spoliciesandregulatoryrequirements
SKILLS & ABILITIES
Good workingexperience inMicrosoftOffice&internet
HoldingvalidUAEdrivinglicense
Self Motivatedandresultoriented
FluencyandEnglish,Urdu,andArabic languages
EDUCATIONAL QUALIFICATION
Bachelor of Science inMathematics andphysics
UniversityofPeshawar Pakistan in 1991
PERSONAOL DETAILS
Nationality : Pakistani
Birthdate : 12th
October1968
Marital status : Married
VisaStatus : VisitVisa