Digital Transformation in Banking and Insurance - Sustaining challenges Innovations in Insurance

1. Sustaining a Competitive Edge in the
Changing Global Scenario:
Challenges, Practices and
Innovations
Digital Transformation in
Banking and Insurance

2. Developing Operational Excellence1

4. Every Internet Minute3

5. Challenges Practices and Innovations
Brief
• Awareness among consumers/customers
• Ease of effective Customer service
• Improving the Customer Centricity.
• Effective Training of the employees
• Streamlining the standard operating procedures
• Draw and Effective Inter Regulatory Solutions
• Controlling frauds
• Effective penal provisions for violations
• Enhance the Cyber Security measures

6. References
1https://www.axway.com/en/industries/financial-
services/banking-and-insurance
2 Global Digital snapshot January 2017 – Key
statistical indicators for the world’s Internet,
Mobile and Media Users
3 World Economic Forum @lorislewis
@officiallychad

7. Thank You
Jaswanth Singh G
Insurance Domain Consultant and
Faculty for Insurance & Pension Studies