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think FGS.
think expertise.
think technology.
think resources.
Our mission is simple. Offer
clients the highest quality service
and solutions possible, all at a fair
price. This is easier said than done
– It requires the right culture, the
FGS culture.
Our culture is embedded in our
foundation and all of our clients
take notice.
MASTER
H IPAACOMPLIANCE
FGS Certifications
Value
Our clients recognize value in many ways. Return on
Investment is a common way to measure value, and
we can help measure ROI. Ease of doing business
is another common barometer, while other clients
determine value through solutions. To us, it’s a
matter of overcoming challenges. You’re faced
with challenges ranging from cost, systems
and technology, and even management or
operations. FGS offers a best-in-class suite
of services and technology to hit these
challenges head on – and we do it better
than anyone else. Give us a challenge or
opportunity and we will show you why
some of the largest companies in the
country have chosen FGS.
Thank you for
Considering FGS
FGS is a privately-held national
corporation. We have been in business
for over 40 years and are continuously
evolving. We planted our footprint as a
general commercial printing company
and have grown to a full-service, direct
communications provider with over 250
employees and four locations. This growth
required vision and investment, but our
unique culture continues to be our primary
secret to success.
Whatever your needs, we are here to help.
Single service or a complete end-to-end
solution, we are confident in our ability to not
only meet your expectations, but exceed them.
Remember, it’s our culture.
Production
eDelivery
W
ebtoPrintDocu
mentCreation
Print
-Commercial
Creative
Fulfillment
Mailing
Prod
uctMarketing
P
rint-Digital
eMarketingSolution
s
Campa
ignManagem
ent
Premedia Production Distribution
FGS provides a full suite of services and technological
solutions to help clients create, manage, and update
any type of document or message.
FGS produces thousands
of documents and hundreds of
thousands of pages every
month in various formats including
InDesign, Quark, Word, Excel, HTML,
PDF and more. We specialize in data-fed
methodologies with complex business rules
and advanced variable data. We have
expertise in a multitude of industries with
clients in the financial, pharmaceutical,
healthcare, insurance, travel and
technology sectors.
PreMedia
Creative Services & Design
We offer a full array of creative services to support your needs for
cross-media campaigns, print, websites, specialized internet portals,
eDelivery, PURLS, HTML, and even CD-ROMs. We work to become an
integral part of each client’s strategic development team, support the
strategic process, provide advice and best practices, and manage the
process from start to finish.
Production Services
Our production group manages and updates documents and
messages of all types. FGS provides the base workflow using
@Access, our enterprise-wide digital asset manager. This
system provides the backbone for document hosting, version
arrangement, and collaboration tools. Our Production Services
team works closely with the Creative team, and focuses on
existing document updates and periodic changes. Turnaround
is fast and often at a fraction of the cost found with old-school
agencies.
Data Driven Document
Creation Solutions
With the growth in database technology and content
management systems (CMS), companies are better positioned
to streamline document creation and updates. Data-driven
solutions can be designed around your current data to create
finished, print-ready files or other file formats. Build it once,
and repeat it with automation. The process is accurate and
substantially improves time to market, while reducing overall
costs as compared with manual composition.
Cross Media Conversion
FGS offers services and solutions to convert content and data to
various media formats. We integrate with your content management
system (CMS) or data warehouse – we can even provide a specific
data-store. The service also allows conversion from a single host file
type to multiple targets. Media such as content from websites can be
converted and exported to streamline not only the conversion process,
but also frequent updates to cross-media content.
Language Translation
FGS provides language translation services to-and-from most any language
and we manage the workflow and process for our clients. The workflow is
critical to ensuring accurate translation and quality control is deployed for full
program managed services or transactional needs.
FGS offers uncompromising printing quality
and value.
FGS has been providing high-quality print services
for over 40 years. With facilities in the Midwest and
on the East Coast, we offer excellent redundancy
and capacity to meet any deadline. We specialize in
corporate marketing and sales literature, direct mail,
B2B and B2C communications, and promotional
print. Our experience is vast, as is our network of
domestic and international partners.
To complement our print capabilities we offer
complete pre-press services using state-of-the-art
equipment and have a full arsenal of bindery and
finishing services in-house. Having our own
in-house bindery and finishing allows us to guarantee
excellent quality, ensure on-time delivery and
manage costs.
Digital Print Capabilities
FGS offers monotone and color digital
print services in all facilities. We provide digital
print services for programs where location and
time to market are vital, and also as transactional
projects. We offer full variable-data solutions and
document creation on-the-fly. Working closely
with our pre-media group, we can set up and
deploy even the most complicated programs.
Sheet-Fed Print Capabilities
With ten sheet-fed presses ranging from 20
inches to 40 inches and up to eight colors,
we have the capability, the capacity, and
the technology to produce any project.
All presses are geared with coaters. We
have the ability to produce on all standard
paper stocks including synthetic substrates
and packaging stock as thick as 32 points.
Web Press Capabilities
FGS has six web presses with four roll stands
and up to five colors. We have both heatset
presses (used for projects on coated papers) and
non-heatset presses (used for uncoated papers). All
presses are geared for light-weight papers and have
in-line sheeting ability and folders. We specialize in
signature type work where all work will fold and bind
off line. The non-heatset presses have the ability to
bind and trim certain page counts in-line.
Security Anti-Counterfeiting Print
FGS provides anti-counterfeiting print services. Our
substantial knowledge and experience in the anti-
counterfeiting industry benefits our customers. This
service relies on specialized and complex press
requirements such as 64-station split fountain, as
well as invisible and IR inks. These presses also
print on synthetic substrates and on specific papers
required for this specialty.
Mailing Services
FGS provides a wide range of mailing services
including direct, personalized, and specialized
mailings. We offer machine inkjet and insertion
services along with manual assembly and
mailing for specialized promotions and products.
Additional services such as tabbing, gluing, and
tipping are all done in-line. All data preparation
services are done in-house including CASS
Certification, NCOA, DeDuplicate, and merge and
purge. We work hand-in-hand with USPS, FedEx
and UPS everyday and provide our clients with
years of postal and mailing advice and guidance.
Service & Management
FGS takes the management of your account and
business very seriously. We assign a focused
client service team to each account, led by a lead
Account Director responsible for every aspect
of the engagement. The Account Director will
be your primary contact and work directly with
your representative or relationship manager. Your
relationship team will maintain the consistent quality
across the FGS suite of services. Projects often span
departments so whether we are servicing your account
with PreMedia, Print Services, Fulfillment & Distribution,
Technology, or all of the above, your account team
will have the tools to provide the management and
leadership to successfully execute at every stage in the
process. You’ll never feel lost or dropped into a specific silo
with our team leaders managing your services. Our culture
and clients demand the highest level of professionalism and
accountability, and our reputation is built on this foundation.
FGS offers fulfillment services with every industry
in mind. We have designed our fulfillment
technology and infrastructure from the ground
up. Anyone can pick-pack and we do this as well
as anyone in the industry, but no one synergizes
fulfillment, inventory management, and front-
end systems, with data and print solutions like
FGS. We watch the industry closely and know
when things change, or need to change, and our
blend of technology and services keep us ahead
of the curve.
FGS has expanded beyond the old-school
services commonly found in the industry. We
have a fully dynamic, data-driven marketing and
communications support solution with complex
business rules and integrations, order and recipient-
driven dynamic document creation and delivery
options. Our fulfillment service has become a full
marketing and compliance communications engine
that provides the means to manage and execute like
never before.
Every client needs something a little different, so
we’ve made it easy to adapt, easy to integrate, and
easy to migrate from your antiquated provider.
Our primary 250,000 square-foot fulfillment
facility is located in Aurora, Illinois. We offer
specialized fulfillment in a hub-and-spoke
fashion through our East Coast facility in
Braintree, Massachusetts. We are well-
positioned to meet our clients’ domestic
and international needs with plans
for expansion and new international
facilities in 2013.
As a professional, you need a partner
that understands your business. We
have thought out our operations and
infrastructure down to the tiniest
detail. FGS can provide expertise
and insight to industry best practice
for managing your world of complex
communications, while providing
workflow improvement to make you more
efficient, and more effective.
Fulfillment Services
Our core system was designed on a real-time
database backbone. Our system not only captures
information down to the detail you need to
support reporting and analysis, but feeds into
a wireless technology through a barcode-
based, operator hand-held workflow. We
are completely paperless up to the point of
the manifest that goes in the package for
final delivery. This workflow is deployed
throughout the entire organization– from
receiving through warehouse pick-pack
all the way to the digital print group. This
extremely tight workflow has allowed us
to meet all client service level agreements
and is the strength of our quality control
mission. With this infrastructure we can
effectively manage the toughest business
rules and regulations, embrace flexibility
and advanced client customization, all
while providing premium level service.
•	 Literature, Product Storage &
Inventory Management
•	 Order Processing – Pick-Pack,
Order-Based Print Campaigns
& Electronic Processing
•	 Assembly Services
•	 Replenishment Management
•	 Digital Print Solutions – Web-to-Print
& Custom Enrollment Solutions
•	 Variable Digital Print & Custom
Document Solutions
•	 CD-ROM Replication
•	 Premium & Promotional Fulfillment
•	 Mailing & Lettershop Services
•	 eCommerce & Payment Solutions
•	 Dynamic & Custom Kitting
•	 Special Marketing & Promotion Programs
•	 Statements & Confirms
Fulfillment Services
Literature, Product Storage
& Inventory Management
FGS offers pallet, rack, shelf, bin, and
secure storage solutions. All SKUs and
item locations are identified and tracked
with barcodes to systematically move
materials and effectively manage the
process between longer term storage
and high-velocity forward pick-pack
locations. Products are stored based
on usage, analysis, and product
relationship to minimize restocking and
material movement efforts. Inventory
levels are tracked and reported in real-
time and orders are automatically allocated
to available inventory regardless of the
source.  Kits, raw materials, and finished
goods can all share inventories seamlessly. We
have dozens of item-level attributes and features
used to manage obsolescence, effective dates, and
replenishment rules. For your valuable and premium
items, our storage is secure and guarded with cameras and
swipe badge technology to prevent theft and fraudulent use.
Order Processing
FGS offers an eCommerce web interface for order placement and an
administration console that ties your operations directly into our facilities. Our
system goes well beyond order entry and FGS has integrated web-to-print
solutions for document creation, personalization, and customization. We’ve
included robust features to support cross-marketing with partners, distributors,
and any channel you serve. With FGS as your fulfillment provider you can
provide a one-stop-shop for literature, on-demand, and premium items in a
single user-interface. Your users can even distribute using physical delivery
and electronic delivery in a single platform – even within the same order.
Because we are real-time and web-based, your operational managers can
control everything right at their fingertips. Some of the core features are:
•	 Customized & Branded to Your Look and Feel
•	 User, Firm and Producer Level Restrictions
•	 State & Federal Compliance Rules Management
•	 Document Item Dependency & Associations
•	 Dynamic & Custom Kit Creation
•	 Date Fed Order Placement
•	 Order Driven Document Creation
•	 User Driven Customization & Personalization
•	 User Driven eDelivery Setup & Execution
•	 Real-time Integration with any Client CRM or Website
•	 Punch Out Ready Application
•	 Pre-built APIs for Ease of Integration
Kitting & Assembly Services
FGS offers several kitting and assembly solutions. These
services are supported by our order entry application and
can be tailored to include literature, promotional items,
CD-Roms or other products. Just about anything you need
or want in a kit.
•	 Bulk Assembly & Storage
•	 Dynamic Kits On-the-Fly
•	 Customized Kits
•	 Self-Contained Digital Kits
Print Replenishment Management
Making decisions related to replenishment requires
information related to usage, document version,
and obsolescence dates. FGS has created a
dashboard to bring all of this information, along
with quick access to the files, and print specs, all
into one centralized tool. This unique tool can
even recommend the best production method
based on cost, thereby simplifying the process for
Print Buyers, Marketing, and Operations. All of
this power is built on the same robust platform,
using your business rules.
Digital Print Solutions
FGS has integrated digital print into the fulfillment
order entry platform to make ordering print as easy
as ordering literature off the shelf. There are many
different solutions that can be deployed based on the
item and purpose of the communication.
Web-to-Print
Web-to-Print allows the user to create, customize
and personalize an item for just about any kind of
communication event.
•	 Lead Generation
•	 Loyalty & Rewards Programs
•	 Custom & Cross Branded Sales Materials
•	 Product Highlights & Fact Sheets
•	 One to One Communications
Specialized Fulfillment
Services
Enrollment Solutions
FGS has developed a retirement product
enrollment solution. This solution puts
the power of project management in
the hands of your administration staff.
Enrollment books are produced from
data feeds that drive new company
enrollments, terminations and new
employee participants. This program
supports all the business rules as set
up by your administration staff and can
create the sections, plan highlights, fund
fact sheets, forms, and then builds books
on-the-fly based on the plan requirements.
These books can be customized to the
company or participant level. All assets used
to support the process are housed in @Access
and updated through supporting data feeds or
file swap processes. Updates can be supplied by
you, your third-party supplier, or as part of the FGS
document management group data-fed auto creation
services.
FGS manages the whole process through distribution, and
all costs, usage, and volumes can be included in your reports
for analysis.
Custom Recipient Specific Solutions
The advancement of data storage, integration and segregation
technologies has been embraced by FGS to help clients create
documents specific to a recipient. This is a great solution for the
industry to use a combination of digital and traditional print to create
prospectuses and reports that include only the information specific
to the recipient. This solution can reduce the number of pages in a
document, which lowers print costs, reduces postage and mailing
costs, and can run as an automated workflow from start to finish. The
outgoing document can even be produced to eliminate the envelope.
Recipient specific documents can be considered in any situation where
the data and investment specifics can be mined down to what is
important to the investor, and required for compliance. This solution
can also be utilized by marketers and wholesalers on the product level.
Variable Data - Digital Print Solutions
With FGS, the potential of our advanced variable data solutions
are only limited by the data provided by clients. Variable print
can be a valuable addition to your marketing and overall
communications strategy. It’s common to utilize data for
custom messages, but this technique can be utilized to
streamline the creation of documents that are data-heavy
or specific to the recipient or audience. Variables can
include data, content, images, and business rules. We
have the expertise and experience needed to engineer
the process and implement a workflow that will improve
time to market and reduce costs.
Variable print can be a valuable addition to your
marketing and overall communications strategy.
Variable print can be used for custom and
personalized message creation but can also be used
to create data rich documents specific to the recipient
or audience. FGS has the expertise and experience
needed to take your strategy to market. We will
engineer the program, identify trigger points, build the
infrastructure, and provide the solution for a single
project or recurring program.
CD-ROM Replication
Your marketing materials may require a CD-ROM;
FGS offers services to create the information and
content used on a flat file, or fully interactive base. We
offer full CD-ROM replication and manage the inventory
and updates.
Promotional & Product Fulfillment
FGS can bridge the gap that exists between literature and
product fulfillment. Our eCommerce style platform will
provide all the tools needed to manage and fulfill product
based on your needs and business rules. This platform
technology provides for an excellent user experience and
can integrate with your CRM systems, websites, and other
management and sourcing systems.
We offer supply chain services to manage and replenish promotional
items. Through strategic partners we are able to supply pricing based
on client volumes and business rules through a just-in-time system
driven process.
Times are changing.
To compete for market
share and grow assets
under management,
many companies are
spending less on internal
resources to support the
marketing and compliance
communications process.
The cost of resources and technology to support and
execute the marketing and regulatory communications
process is getting more expensive and takes away from
money that can be used to expand core infrastructure.
FGS can help, with an integrated service strategy FGS
can remove substantial burden from current marketing
and legal employees, and help provide the expertise and
infrastructure needed to reduce cost and improve
the process.
The Primary Purpose
The primary purpose of marketing and regulatory
communications is to deliver information where it
needs to go, on-time and accurate. The recipient could
be an employee, wholesaler, investor, advisor, or even
the Board of Directors. The process requires the creation
of the document or message, decisions on best delivery
method, print or e-mail production, and final delivery
execution through e-mail, USPS mailing, or fulfillment
services using common carriers.
Technology is a vital asset needed to support and
streamline the execution for all required steps in the
process. Technology is utilized throughout the entire
process on both the marketing and compliance sides.
The technology is integrated to provide the backbone
of an integrated service approach. Our end-to-end
solutions empower companies with the ability to
manage and execute with ease. With our technology
and integrated service relationship our clients can
do more with less and achieve lower costs across
the board.
Integrated Services
Premedia
•	 Document Creation – Conventional & System
Driven Solutions
•	 Language Translation
•	 Creative & Production Services
•	 Campaign Management – Cross Media File
Re-purposing
Print & Electronic Production Services
•	 Conventional Financial & Marketing
Print Services
•	 Digital Print Services – Independent or
Integrated into Fulfillment
•	 Data Driven Print Services – Data to
Document Solutions
•	 Web to Print – Customize &
Personalized Programs
•	 International Print Management – Print
& Delivery in Other Countries
Distribution & Dissemination
•	 USPS Mailing – Conventional & Intelligent
•	 Fulfillment – Pre-sale & Post-sale
Fulfillment Services
•	 eDelivery – Flat File, Personalized with PURL
Services
•	 Product & Launches – Large Program
Assembly & Distribution Services
An integrated end-to-end service partnership may
be right for you. FGS can help and offers to provide
a complete review of your current process, systems,
and costs. Through this review we will present a
discovery and proposal document that will work
to prove the benefits and cost savings across
all required service areas. With FGS you can
expand in your core infrastructure and leave the
marketing and communications process to us. We
will align with your strategic mission to create a
best-in-class partnership built on performance,
trust, and accountability.
Distribution
Compliance Fulfillment
Print
Document Creation
Project Management
FGS Technology puts
the pieces together.
Technology & Development
More and more companies are turning to
technology to improve operations, streamline
execution, and reduce costs.
FGS has established a culture for technology both
on the marketing and regulatory operation fronts.
We strive to develop technologies that empower
our clients with added capability and to ease the
ongoing burden of driving more efficient execution.
Technology is offered to support specific service
relationships; these key solutions are constantly
improved so clients are always able to take
advantage of new market trends. We’ve titled these
core solutions eVolve and the name says it all.  
Our clients have an ever-growing need for robust
technology and our eVolve product line supports
this mission across our core integrated services.
eVolve Suite of Products.
eVolve provides the most robust infrastructure
available in the industry. Our strategy to constantly
improve these products with the addition of new
features and functionality ensures that our clients
will always be kept ahead of the curve. We
embrace new trends and the need to provide our
clients a means of constant process improvement.
All modules support integration with external
systems using standard FGS APIs and a Punch Out
Ready environment. We’ve made it simple for
you to cost-effectively integrate with any of your
existing CRM or ERP systems. eVolve products
can be deployed as individual solutions or as one
centralized integrated offering. With FGS you can
eliminate multiple systems and multiple vendors,
merge and manage multiple departments and
divisions within a single system, which improves
workflow, reporting, and reduces overall costs.
eVolve (Fulfillment Management)
Fulfillment has changed and many fulfillment
companies take years to keep up with these trends,
or do so only by client request. Often times there is
little consideration given to downstream processes
that will be utilized to process orders, create and
print custom documents, and ensure quality control
is in place.
Information is vital to making proper decisions
which is why we have built a completely real-time,
integrated solution that covers all of these points.
We recognize that your fulfillment capability is only
as good as the technology available to execute,
manage, and support operations. To run a
best-of-breed fulfillment operation these solutions
have to integrate through all aspects of the
operational infrastructure, and with FGS they do.
• 	 Advanced item level setup features
• 	 Activity Audit trail tools for QC and issue
resolution
• 	 Kit setup features for dynamic, custom and
kit on-the-fly
• 	 Inventory management tools with levels of
replenishment and restocking features
• 	 E-mail alerts at multiple strategic points
•	 Standard and custom shipping rules
and restrictions
• 	 Setup tools for users and groups with
restrictions and controls
• 	 Firm level restrictions
• 	 Setup of data-fed solutions with custom
document features
• 	 Standard and custom reporting
• 	 Producer economics
eVolve (Fulfillment Order Placement)
The role of fulfillment is changing. The convergence
of data, dynamic document creation, campaign
management, one-to-one techniques, and multiple
message delivery methods is a must-have for any
fulfillment-based operation to succeed. FGS has
re-invented this product to meet these trends and is
well positioned to deliver the results to you.
• 	 eCommerce style user interface
• 	 Allows for customization and client branding
• 	 Kit solutions – Custom and on-the-fly ready
• 	 Allows for execution of digital print both
Just-in-Time (JIT) and Print-on-Demand (POD)
• 	 Special projects requiring mailing
• 	 Document creation from order criteria
• 	 One to one customization and personalization
• 	 User restrictions with multiple level of alerts
and approvals
• 	 Supports literature, premiums, and products
• 	 Real time administrative tools
eVolve (Web to Print)
The FGS eVolve Web to Print (W2P) solution is based
on the same powerful eCommerce style approach as
our core fulfillment offerings. The system can be
deployed as a standalone or integrated solution for
internal, external, or public use. Its core purpose is
to decentralize document creation to a field of users
without the loss of control over brand and content.
We built a template-driven solution allowing
users to follow an intuitive step-by-step approach
to create personalize documents without
compromising brand integrity.
• 	 eCommerce style storefront user interface
for internal or external use
• 	 Rules based features enable brand and
content protection
• 	 Customize and personalize using form fill
and data fed processes
• 	 Internal approvals and collaboration
• 	 Complete workflow with print order
placement
• 	 Integration to CRM and Other client
marketing and management systems
•	 Deploy as a stand-alone solution or as an
integrated module within fulfillment
eVolve (eDelivery)
The internet has become a viable and
inexpensive way to communicate and deliver
messages. This solution puts campaign
management and execution at your fingertips. This
product can be deployed as a stand-alone solution
or as an integrated module within our fulfillment
application.
• 	 Full e-mail creation and delivery tool
• 	 HTML and PURL message creation
• 	 Use of dynamic links and personalized
e-mail messages
• 	 Database integration using the core FGS
database or integrated CRM
• 	 Opt-in and opt-out marketing and database
integration in real time
• 	 Track campaign results and performance
• 	 Create HTML documents in eVolve
• 	 Bounce-back management
• 	 Print ignition tools
Technology & Development
Management Technologies
FGS offers solutions that play a vital and
sometimes underestimated role in managing
the marketing and regulatory communications
process. We have developed these solutions to
help clients manage and control at a higher,
more efficient level. The regulatory and
marketing operations process can encompass
multiple departments, divisions, and locations
found domestically and internationally.
It’s vital to centralize certain aspects of the
process needed to communicate, execute
and move information, and files without error.
With the right solution, these applications can
become the infrastructure needed to manage
and execute complicated programs with ease,
while minimizing the chance for error. These
management technologies integrate with all FGS
execution (eVolve) products to deliver a single point
of access to help streamline the entire process. With
FGS, you can manage and execute programs and projects,
add to your ability to control, report, and minimize chance of
error throughout all your business entities.
Corcom (Regulatory Document Management Solution)
Corcom is a content management system with systematic document
creation. This is a great solution for companies with a large amount of
products and share classes. Content and data are managed by user groups such
as legal, accounting, compliance, and marketing. Our product will simplify and
improve the overall compliance process and is document type independent.
• 	 Content and data storage; access and manage
• 	 Global and product specific content features
• 	 Manual and Systematic data fed contribution of data
• 	 Interface for content built in Microsoft Word
• 	 Central storage of supporting images, logos, and graphics
• 	 Template or variable template driven
• 	 User audit trail and version management
• 	 Approvals for release and downstream production steps
• 	 Document output in Adobe PDF, EDGAR HTML, WEB HTML, PowerPoint,
Word, and Excel
• 	 XML data interface for easy system integration
• 	 Pre-built APIs and style sheet templates for use
• 	 XBRLnow Taxonomy and filing
Crypta
Crypta is similar to @Access but designed for more
specialized needs. It is specifically designed to
provide central storage and access for documents
of any kind. Crypta comes with the highest level
of security and is fully HIPPA and SAS 70 Type II
certified. Our self-service approach offers our client
the ability to setup and assign users, permissions,
and folder structures with a simple user-interface.
• 	 Built with the highest level of security
infrastructure
• 	 Fully redundant with Level 4 data center
disaster recovery
• 	 Unlimited levels of categorization and
grouping
• 	 Advanced search features including content
level within documents
• 	 Allows for storage and access of all file types
• 	 Host client acts as administrator to setup user
rights for internal and external users
• 	 User controls to restrict access by category
and group levels
• 	 User controls to alert access to host and user
start and stop dates
• 	 Group and batch document loading
Centerpoint Client
(Project and Workflow Management)
Centerpoint is our project management and
workflow execution solution. This product provides
client users with a centralized way to manage
workflow and communicate with FGS. Users can
setup & track projects, setup items under the
project, and setup services needed for each item.
This system has been integrated into the FGS
Centerpoint management system and allows for
project management on many levels.
•	 Manage multiple departments and divisions
•	 Setup and track projects and programs
•	 Recall information to setup recurring projects
•	 Track costs from start to finish
•	 Setup and assign services to projects and items
•	 Distribution and mailing database storage
•	 Access to all FGS execution tools within Projects
•	 Integration to fulfillment and print replenishment
•	 Reporting on the user, department, division
and product level
@Access
The core purpose of a centralized asset
management strategy is access and control.
Your digital asset management solution should
be the central place to house all current and
past versions of final documents, as well as the
supporting assets such as design files, images
and data files. However, many are limited to the
asset type and they don’t really offer the necessary
control. Without this control, the risk of errors
grows exponentially and could result in the use or
distribution of incorrect or out-of-date materials.
•	 One load-and-go – All systems link and point
to file or asset
•	 Ability to store all file and asset types
•	 SEC Compliant – Hosting behind client website
literature area
•	 Search – Powerful search capability includes
content within files
•	 Alerts – E-mail alerts at multiple user and
activity points
•	 Asset Features – Review, Obsolescence and
effective date controls
•	 Client defined catalogs and groups
•	 Language version layering to host or English
version
• 	 Powerful user-access rights can limit users,
groups, or even specific assets
• 	 Secure eDelivery capabilities integrated
Chicago – New York – Boston
MASTER
H IPAACOMPLIANCE
COMMBRO

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FGS Offers Full-Service Marketing Solutions

  • 1. think FGS. think expertise. think technology. think resources.
  • 2. Our mission is simple. Offer clients the highest quality service and solutions possible, all at a fair price. This is easier said than done – It requires the right culture, the FGS culture. Our culture is embedded in our foundation and all of our clients take notice. MASTER H IPAACOMPLIANCE FGS Certifications
  • 3. Value Our clients recognize value in many ways. Return on Investment is a common way to measure value, and we can help measure ROI. Ease of doing business is another common barometer, while other clients determine value through solutions. To us, it’s a matter of overcoming challenges. You’re faced with challenges ranging from cost, systems and technology, and even management or operations. FGS offers a best-in-class suite of services and technology to hit these challenges head on – and we do it better than anyone else. Give us a challenge or opportunity and we will show you why some of the largest companies in the country have chosen FGS. Thank you for Considering FGS FGS is a privately-held national corporation. We have been in business for over 40 years and are continuously evolving. We planted our footprint as a general commercial printing company and have grown to a full-service, direct communications provider with over 250 employees and four locations. This growth required vision and investment, but our unique culture continues to be our primary secret to success. Whatever your needs, we are here to help. Single service or a complete end-to-end solution, we are confident in our ability to not only meet your expectations, but exceed them. Remember, it’s our culture. Production eDelivery W ebtoPrintDocu mentCreation Print -Commercial Creative Fulfillment Mailing Prod uctMarketing P rint-Digital eMarketingSolution s Campa ignManagem ent Premedia Production Distribution
  • 4. FGS provides a full suite of services and technological solutions to help clients create, manage, and update any type of document or message. FGS produces thousands of documents and hundreds of thousands of pages every month in various formats including InDesign, Quark, Word, Excel, HTML, PDF and more. We specialize in data-fed methodologies with complex business rules and advanced variable data. We have expertise in a multitude of industries with clients in the financial, pharmaceutical, healthcare, insurance, travel and technology sectors.
  • 5. PreMedia Creative Services & Design We offer a full array of creative services to support your needs for cross-media campaigns, print, websites, specialized internet portals, eDelivery, PURLS, HTML, and even CD-ROMs. We work to become an integral part of each client’s strategic development team, support the strategic process, provide advice and best practices, and manage the process from start to finish. Production Services Our production group manages and updates documents and messages of all types. FGS provides the base workflow using @Access, our enterprise-wide digital asset manager. This system provides the backbone for document hosting, version arrangement, and collaboration tools. Our Production Services team works closely with the Creative team, and focuses on existing document updates and periodic changes. Turnaround is fast and often at a fraction of the cost found with old-school agencies. Data Driven Document Creation Solutions With the growth in database technology and content management systems (CMS), companies are better positioned to streamline document creation and updates. Data-driven solutions can be designed around your current data to create finished, print-ready files or other file formats. Build it once, and repeat it with automation. The process is accurate and substantially improves time to market, while reducing overall costs as compared with manual composition. Cross Media Conversion FGS offers services and solutions to convert content and data to various media formats. We integrate with your content management system (CMS) or data warehouse – we can even provide a specific data-store. The service also allows conversion from a single host file type to multiple targets. Media such as content from websites can be converted and exported to streamline not only the conversion process, but also frequent updates to cross-media content. Language Translation FGS provides language translation services to-and-from most any language and we manage the workflow and process for our clients. The workflow is critical to ensuring accurate translation and quality control is deployed for full program managed services or transactional needs.
  • 6. FGS offers uncompromising printing quality and value. FGS has been providing high-quality print services for over 40 years. With facilities in the Midwest and on the East Coast, we offer excellent redundancy and capacity to meet any deadline. We specialize in corporate marketing and sales literature, direct mail, B2B and B2C communications, and promotional print. Our experience is vast, as is our network of domestic and international partners. To complement our print capabilities we offer complete pre-press services using state-of-the-art equipment and have a full arsenal of bindery and finishing services in-house. Having our own in-house bindery and finishing allows us to guarantee excellent quality, ensure on-time delivery and manage costs. Digital Print Capabilities FGS offers monotone and color digital print services in all facilities. We provide digital print services for programs where location and time to market are vital, and also as transactional projects. We offer full variable-data solutions and document creation on-the-fly. Working closely with our pre-media group, we can set up and deploy even the most complicated programs. Sheet-Fed Print Capabilities With ten sheet-fed presses ranging from 20 inches to 40 inches and up to eight colors, we have the capability, the capacity, and the technology to produce any project. All presses are geared with coaters. We have the ability to produce on all standard paper stocks including synthetic substrates and packaging stock as thick as 32 points. Web Press Capabilities FGS has six web presses with four roll stands and up to five colors. We have both heatset presses (used for projects on coated papers) and non-heatset presses (used for uncoated papers). All presses are geared for light-weight papers and have in-line sheeting ability and folders. We specialize in signature type work where all work will fold and bind off line. The non-heatset presses have the ability to bind and trim certain page counts in-line.
  • 7. Security Anti-Counterfeiting Print FGS provides anti-counterfeiting print services. Our substantial knowledge and experience in the anti- counterfeiting industry benefits our customers. This service relies on specialized and complex press requirements such as 64-station split fountain, as well as invisible and IR inks. These presses also print on synthetic substrates and on specific papers required for this specialty. Mailing Services FGS provides a wide range of mailing services including direct, personalized, and specialized mailings. We offer machine inkjet and insertion services along with manual assembly and mailing for specialized promotions and products. Additional services such as tabbing, gluing, and tipping are all done in-line. All data preparation services are done in-house including CASS Certification, NCOA, DeDuplicate, and merge and purge. We work hand-in-hand with USPS, FedEx and UPS everyday and provide our clients with years of postal and mailing advice and guidance. Service & Management FGS takes the management of your account and business very seriously. We assign a focused client service team to each account, led by a lead Account Director responsible for every aspect of the engagement. The Account Director will be your primary contact and work directly with your representative or relationship manager. Your relationship team will maintain the consistent quality across the FGS suite of services. Projects often span departments so whether we are servicing your account with PreMedia, Print Services, Fulfillment & Distribution, Technology, or all of the above, your account team will have the tools to provide the management and leadership to successfully execute at every stage in the process. You’ll never feel lost or dropped into a specific silo with our team leaders managing your services. Our culture and clients demand the highest level of professionalism and accountability, and our reputation is built on this foundation.
  • 8. FGS offers fulfillment services with every industry in mind. We have designed our fulfillment technology and infrastructure from the ground up. Anyone can pick-pack and we do this as well as anyone in the industry, but no one synergizes fulfillment, inventory management, and front- end systems, with data and print solutions like FGS. We watch the industry closely and know when things change, or need to change, and our blend of technology and services keep us ahead of the curve. FGS has expanded beyond the old-school services commonly found in the industry. We have a fully dynamic, data-driven marketing and communications support solution with complex business rules and integrations, order and recipient- driven dynamic document creation and delivery options. Our fulfillment service has become a full marketing and compliance communications engine that provides the means to manage and execute like never before. Every client needs something a little different, so we’ve made it easy to adapt, easy to integrate, and easy to migrate from your antiquated provider. Our primary 250,000 square-foot fulfillment facility is located in Aurora, Illinois. We offer specialized fulfillment in a hub-and-spoke fashion through our East Coast facility in Braintree, Massachusetts. We are well- positioned to meet our clients’ domestic and international needs with plans for expansion and new international facilities in 2013. As a professional, you need a partner that understands your business. We have thought out our operations and infrastructure down to the tiniest detail. FGS can provide expertise and insight to industry best practice for managing your world of complex communications, while providing workflow improvement to make you more efficient, and more effective. Fulfillment Services
  • 9. Our core system was designed on a real-time database backbone. Our system not only captures information down to the detail you need to support reporting and analysis, but feeds into a wireless technology through a barcode- based, operator hand-held workflow. We are completely paperless up to the point of the manifest that goes in the package for final delivery. This workflow is deployed throughout the entire organization– from receiving through warehouse pick-pack all the way to the digital print group. This extremely tight workflow has allowed us to meet all client service level agreements and is the strength of our quality control mission. With this infrastructure we can effectively manage the toughest business rules and regulations, embrace flexibility and advanced client customization, all while providing premium level service. • Literature, Product Storage & Inventory Management • Order Processing – Pick-Pack, Order-Based Print Campaigns & Electronic Processing • Assembly Services • Replenishment Management • Digital Print Solutions – Web-to-Print & Custom Enrollment Solutions • Variable Digital Print & Custom Document Solutions • CD-ROM Replication • Premium & Promotional Fulfillment • Mailing & Lettershop Services • eCommerce & Payment Solutions • Dynamic & Custom Kitting • Special Marketing & Promotion Programs • Statements & Confirms
  • 10. Fulfillment Services Literature, Product Storage & Inventory Management FGS offers pallet, rack, shelf, bin, and secure storage solutions. All SKUs and item locations are identified and tracked with barcodes to systematically move materials and effectively manage the process between longer term storage and high-velocity forward pick-pack locations. Products are stored based on usage, analysis, and product relationship to minimize restocking and material movement efforts. Inventory levels are tracked and reported in real- time and orders are automatically allocated to available inventory regardless of the source. Kits, raw materials, and finished goods can all share inventories seamlessly. We have dozens of item-level attributes and features used to manage obsolescence, effective dates, and replenishment rules. For your valuable and premium items, our storage is secure and guarded with cameras and swipe badge technology to prevent theft and fraudulent use. Order Processing FGS offers an eCommerce web interface for order placement and an administration console that ties your operations directly into our facilities. Our system goes well beyond order entry and FGS has integrated web-to-print solutions for document creation, personalization, and customization. We’ve included robust features to support cross-marketing with partners, distributors, and any channel you serve. With FGS as your fulfillment provider you can provide a one-stop-shop for literature, on-demand, and premium items in a single user-interface. Your users can even distribute using physical delivery and electronic delivery in a single platform – even within the same order. Because we are real-time and web-based, your operational managers can control everything right at their fingertips. Some of the core features are: • Customized & Branded to Your Look and Feel • User, Firm and Producer Level Restrictions • State & Federal Compliance Rules Management • Document Item Dependency & Associations • Dynamic & Custom Kit Creation • Date Fed Order Placement • Order Driven Document Creation • User Driven Customization & Personalization • User Driven eDelivery Setup & Execution • Real-time Integration with any Client CRM or Website • Punch Out Ready Application • Pre-built APIs for Ease of Integration
  • 11. Kitting & Assembly Services FGS offers several kitting and assembly solutions. These services are supported by our order entry application and can be tailored to include literature, promotional items, CD-Roms or other products. Just about anything you need or want in a kit. • Bulk Assembly & Storage • Dynamic Kits On-the-Fly • Customized Kits • Self-Contained Digital Kits Print Replenishment Management Making decisions related to replenishment requires information related to usage, document version, and obsolescence dates. FGS has created a dashboard to bring all of this information, along with quick access to the files, and print specs, all into one centralized tool. This unique tool can even recommend the best production method based on cost, thereby simplifying the process for Print Buyers, Marketing, and Operations. All of this power is built on the same robust platform, using your business rules. Digital Print Solutions FGS has integrated digital print into the fulfillment order entry platform to make ordering print as easy as ordering literature off the shelf. There are many different solutions that can be deployed based on the item and purpose of the communication. Web-to-Print Web-to-Print allows the user to create, customize and personalize an item for just about any kind of communication event. • Lead Generation • Loyalty & Rewards Programs • Custom & Cross Branded Sales Materials • Product Highlights & Fact Sheets • One to One Communications
  • 12. Specialized Fulfillment Services Enrollment Solutions FGS has developed a retirement product enrollment solution. This solution puts the power of project management in the hands of your administration staff. Enrollment books are produced from data feeds that drive new company enrollments, terminations and new employee participants. This program supports all the business rules as set up by your administration staff and can create the sections, plan highlights, fund fact sheets, forms, and then builds books on-the-fly based on the plan requirements. These books can be customized to the company or participant level. All assets used to support the process are housed in @Access and updated through supporting data feeds or file swap processes. Updates can be supplied by you, your third-party supplier, or as part of the FGS document management group data-fed auto creation services. FGS manages the whole process through distribution, and all costs, usage, and volumes can be included in your reports for analysis. Custom Recipient Specific Solutions The advancement of data storage, integration and segregation technologies has been embraced by FGS to help clients create documents specific to a recipient. This is a great solution for the industry to use a combination of digital and traditional print to create prospectuses and reports that include only the information specific to the recipient. This solution can reduce the number of pages in a document, which lowers print costs, reduces postage and mailing costs, and can run as an automated workflow from start to finish. The outgoing document can even be produced to eliminate the envelope. Recipient specific documents can be considered in any situation where the data and investment specifics can be mined down to what is important to the investor, and required for compliance. This solution can also be utilized by marketers and wholesalers on the product level.
  • 13. Variable Data - Digital Print Solutions With FGS, the potential of our advanced variable data solutions are only limited by the data provided by clients. Variable print can be a valuable addition to your marketing and overall communications strategy. It’s common to utilize data for custom messages, but this technique can be utilized to streamline the creation of documents that are data-heavy or specific to the recipient or audience. Variables can include data, content, images, and business rules. We have the expertise and experience needed to engineer the process and implement a workflow that will improve time to market and reduce costs. Variable print can be a valuable addition to your marketing and overall communications strategy. Variable print can be used for custom and personalized message creation but can also be used to create data rich documents specific to the recipient or audience. FGS has the expertise and experience needed to take your strategy to market. We will engineer the program, identify trigger points, build the infrastructure, and provide the solution for a single project or recurring program. CD-ROM Replication Your marketing materials may require a CD-ROM; FGS offers services to create the information and content used on a flat file, or fully interactive base. We offer full CD-ROM replication and manage the inventory and updates. Promotional & Product Fulfillment FGS can bridge the gap that exists between literature and product fulfillment. Our eCommerce style platform will provide all the tools needed to manage and fulfill product based on your needs and business rules. This platform technology provides for an excellent user experience and can integrate with your CRM systems, websites, and other management and sourcing systems. We offer supply chain services to manage and replenish promotional items. Through strategic partners we are able to supply pricing based on client volumes and business rules through a just-in-time system driven process.
  • 14. Times are changing. To compete for market share and grow assets under management, many companies are spending less on internal resources to support the marketing and compliance communications process. The cost of resources and technology to support and execute the marketing and regulatory communications process is getting more expensive and takes away from money that can be used to expand core infrastructure. FGS can help, with an integrated service strategy FGS can remove substantial burden from current marketing and legal employees, and help provide the expertise and infrastructure needed to reduce cost and improve the process. The Primary Purpose The primary purpose of marketing and regulatory communications is to deliver information where it needs to go, on-time and accurate. The recipient could be an employee, wholesaler, investor, advisor, or even the Board of Directors. The process requires the creation of the document or message, decisions on best delivery method, print or e-mail production, and final delivery execution through e-mail, USPS mailing, or fulfillment services using common carriers. Technology is a vital asset needed to support and streamline the execution for all required steps in the process. Technology is utilized throughout the entire process on both the marketing and compliance sides. The technology is integrated to provide the backbone of an integrated service approach. Our end-to-end solutions empower companies with the ability to manage and execute with ease. With our technology and integrated service relationship our clients can do more with less and achieve lower costs across the board.
  • 15. Integrated Services Premedia • Document Creation – Conventional & System Driven Solutions • Language Translation • Creative & Production Services • Campaign Management – Cross Media File Re-purposing Print & Electronic Production Services • Conventional Financial & Marketing Print Services • Digital Print Services – Independent or Integrated into Fulfillment • Data Driven Print Services – Data to Document Solutions • Web to Print – Customize & Personalized Programs • International Print Management – Print & Delivery in Other Countries Distribution & Dissemination • USPS Mailing – Conventional & Intelligent • Fulfillment – Pre-sale & Post-sale Fulfillment Services • eDelivery – Flat File, Personalized with PURL Services • Product & Launches – Large Program Assembly & Distribution Services An integrated end-to-end service partnership may be right for you. FGS can help and offers to provide a complete review of your current process, systems, and costs. Through this review we will present a discovery and proposal document that will work to prove the benefits and cost savings across all required service areas. With FGS you can expand in your core infrastructure and leave the marketing and communications process to us. We will align with your strategic mission to create a best-in-class partnership built on performance, trust, and accountability. Distribution Compliance Fulfillment Print Document Creation Project Management FGS Technology puts the pieces together.
  • 16. Technology & Development More and more companies are turning to technology to improve operations, streamline execution, and reduce costs. FGS has established a culture for technology both on the marketing and regulatory operation fronts. We strive to develop technologies that empower our clients with added capability and to ease the ongoing burden of driving more efficient execution. Technology is offered to support specific service relationships; these key solutions are constantly improved so clients are always able to take advantage of new market trends. We’ve titled these core solutions eVolve and the name says it all. Our clients have an ever-growing need for robust technology and our eVolve product line supports this mission across our core integrated services. eVolve Suite of Products. eVolve provides the most robust infrastructure available in the industry. Our strategy to constantly improve these products with the addition of new features and functionality ensures that our clients will always be kept ahead of the curve. We embrace new trends and the need to provide our clients a means of constant process improvement. All modules support integration with external systems using standard FGS APIs and a Punch Out Ready environment. We’ve made it simple for you to cost-effectively integrate with any of your existing CRM or ERP systems. eVolve products can be deployed as individual solutions or as one centralized integrated offering. With FGS you can eliminate multiple systems and multiple vendors, merge and manage multiple departments and divisions within a single system, which improves workflow, reporting, and reduces overall costs. eVolve (Fulfillment Management) Fulfillment has changed and many fulfillment companies take years to keep up with these trends, or do so only by client request. Often times there is little consideration given to downstream processes that will be utilized to process orders, create and print custom documents, and ensure quality control is in place. Information is vital to making proper decisions which is why we have built a completely real-time, integrated solution that covers all of these points. We recognize that your fulfillment capability is only as good as the technology available to execute, manage, and support operations. To run a best-of-breed fulfillment operation these solutions have to integrate through all aspects of the operational infrastructure, and with FGS they do. • Advanced item level setup features • Activity Audit trail tools for QC and issue resolution • Kit setup features for dynamic, custom and kit on-the-fly • Inventory management tools with levels of replenishment and restocking features • E-mail alerts at multiple strategic points • Standard and custom shipping rules and restrictions • Setup tools for users and groups with restrictions and controls • Firm level restrictions • Setup of data-fed solutions with custom document features • Standard and custom reporting • Producer economics eVolve (Fulfillment Order Placement) The role of fulfillment is changing. The convergence of data, dynamic document creation, campaign management, one-to-one techniques, and multiple message delivery methods is a must-have for any fulfillment-based operation to succeed. FGS has re-invented this product to meet these trends and is well positioned to deliver the results to you. • eCommerce style user interface • Allows for customization and client branding • Kit solutions – Custom and on-the-fly ready • Allows for execution of digital print both Just-in-Time (JIT) and Print-on-Demand (POD) • Special projects requiring mailing • Document creation from order criteria • One to one customization and personalization • User restrictions with multiple level of alerts and approvals • Supports literature, premiums, and products • Real time administrative tools
  • 17. eVolve (Web to Print) The FGS eVolve Web to Print (W2P) solution is based on the same powerful eCommerce style approach as our core fulfillment offerings. The system can be deployed as a standalone or integrated solution for internal, external, or public use. Its core purpose is to decentralize document creation to a field of users without the loss of control over brand and content. We built a template-driven solution allowing users to follow an intuitive step-by-step approach to create personalize documents without compromising brand integrity. • eCommerce style storefront user interface for internal or external use • Rules based features enable brand and content protection • Customize and personalize using form fill and data fed processes • Internal approvals and collaboration • Complete workflow with print order placement • Integration to CRM and Other client marketing and management systems • Deploy as a stand-alone solution or as an integrated module within fulfillment eVolve (eDelivery) The internet has become a viable and inexpensive way to communicate and deliver messages. This solution puts campaign management and execution at your fingertips. This product can be deployed as a stand-alone solution or as an integrated module within our fulfillment application. • Full e-mail creation and delivery tool • HTML and PURL message creation • Use of dynamic links and personalized e-mail messages • Database integration using the core FGS database or integrated CRM • Opt-in and opt-out marketing and database integration in real time • Track campaign results and performance • Create HTML documents in eVolve • Bounce-back management • Print ignition tools
  • 18. Technology & Development Management Technologies FGS offers solutions that play a vital and sometimes underestimated role in managing the marketing and regulatory communications process. We have developed these solutions to help clients manage and control at a higher, more efficient level. The regulatory and marketing operations process can encompass multiple departments, divisions, and locations found domestically and internationally. It’s vital to centralize certain aspects of the process needed to communicate, execute and move information, and files without error. With the right solution, these applications can become the infrastructure needed to manage and execute complicated programs with ease, while minimizing the chance for error. These management technologies integrate with all FGS execution (eVolve) products to deliver a single point of access to help streamline the entire process. With FGS, you can manage and execute programs and projects, add to your ability to control, report, and minimize chance of error throughout all your business entities. Corcom (Regulatory Document Management Solution) Corcom is a content management system with systematic document creation. This is a great solution for companies with a large amount of products and share classes. Content and data are managed by user groups such as legal, accounting, compliance, and marketing. Our product will simplify and improve the overall compliance process and is document type independent. • Content and data storage; access and manage • Global and product specific content features • Manual and Systematic data fed contribution of data • Interface for content built in Microsoft Word • Central storage of supporting images, logos, and graphics • Template or variable template driven • User audit trail and version management • Approvals for release and downstream production steps • Document output in Adobe PDF, EDGAR HTML, WEB HTML, PowerPoint, Word, and Excel • XML data interface for easy system integration • Pre-built APIs and style sheet templates for use • XBRLnow Taxonomy and filing
  • 19. Crypta Crypta is similar to @Access but designed for more specialized needs. It is specifically designed to provide central storage and access for documents of any kind. Crypta comes with the highest level of security and is fully HIPPA and SAS 70 Type II certified. Our self-service approach offers our client the ability to setup and assign users, permissions, and folder structures with a simple user-interface. • Built with the highest level of security infrastructure • Fully redundant with Level 4 data center disaster recovery • Unlimited levels of categorization and grouping • Advanced search features including content level within documents • Allows for storage and access of all file types • Host client acts as administrator to setup user rights for internal and external users • User controls to restrict access by category and group levels • User controls to alert access to host and user start and stop dates • Group and batch document loading Centerpoint Client (Project and Workflow Management) Centerpoint is our project management and workflow execution solution. This product provides client users with a centralized way to manage workflow and communicate with FGS. Users can setup & track projects, setup items under the project, and setup services needed for each item. This system has been integrated into the FGS Centerpoint management system and allows for project management on many levels. • Manage multiple departments and divisions • Setup and track projects and programs • Recall information to setup recurring projects • Track costs from start to finish • Setup and assign services to projects and items • Distribution and mailing database storage • Access to all FGS execution tools within Projects • Integration to fulfillment and print replenishment • Reporting on the user, department, division and product level @Access The core purpose of a centralized asset management strategy is access and control. Your digital asset management solution should be the central place to house all current and past versions of final documents, as well as the supporting assets such as design files, images and data files. However, many are limited to the asset type and they don’t really offer the necessary control. Without this control, the risk of errors grows exponentially and could result in the use or distribution of incorrect or out-of-date materials. • One load-and-go – All systems link and point to file or asset • Ability to store all file and asset types • SEC Compliant – Hosting behind client website literature area • Search – Powerful search capability includes content within files • Alerts – E-mail alerts at multiple user and activity points • Asset Features – Review, Obsolescence and effective date controls • Client defined catalogs and groups • Language version layering to host or English version • Powerful user-access rights can limit users, groups, or even specific assets • Secure eDelivery capabilities integrated
  • 20. Chicago – New York – Boston MASTER H IPAACOMPLIANCE COMMBRO