5. • £9.4 billion in retail sales
• 6,420 VAT registered
retailers, operating
from 9,935 retail outlets
• 74,500 people work in retail – 10%
of the total workforce
• 12% of the Gross Domestic Product
6. What makes a good retail offer?
• A Unique Sense of Place
• Attractive Public Realm
• Planning for Success
• Safety and Security
• Accessibility
• Supportive Regulatory
and Fiscal Regimes
7. What makes a great retail offer?
• Flagship stores of iconic brands
• Wide choice of high street
and designer brands
• Generous offering of
unique, local and niche
stores
8.
9.
10.
11. What makes a great retail offer?
• Great architecture, blending old and new
• Fabulous historic and cultural sites, and
entertainment
• Broad range of hotels,
restaurants and cafes
to suit all budgets
13. Investment in private sector confidence
• Supportive and stable
regulatory environment across
all levels of government
• Fair fiscal regimes
• Consistency, continuity and certainty
14. Investment in infrastructure
• Customer base
– Regional
– Hinterland visitor base
– International visitor base
• Logistics
– Customers and staff
– Goods
15. Customer base
8000000
7000000
6000000
5000000
4000000
3000000
2000000
1000000
0
Population Regional Catchment Overnight Visitors
population visitors
17. Spending power
GVA per capita
30000
25000
20000
15000
10000
5000
0
Belfast Cardiff Liverpool Manchester Glasgow Birmingham
GVA per capita
18. Spending power
GVA
25000000000
20000000000
15000000000
10000000000
5000000000
0
Belfast Cardiff Liverpool Manchester Glasgow Birmingham
GVA
19. Investment in people
Skills qualifications: Sales staff
30
25
20
15 NI
UK
10
5
0
No Appre ntice s hips
qua lifica tio ns
20. Investment in people
Skills qualifications: Retail managers
35
30
25
20
NI
15
UK
10
5
0
No Appre ntice ships
qua lifications
21. In Summary
• Sense of Place
– Maximise inherent characteristics of local
heritage/natural surroundings
– Ensure complementary retail mix
– Effective marketing
• Public Realm
– Attractive trading environment
– Role of enforcement
– Effective partnership
22. • Planning for Success
– Strategic planning to define
framework
– Collaborative approach to retail-led
regeneration
– Programme for monitoring town
centre health
• Accessibility
– Incentivise public transport use,
not penalise motorists
– Car park revenue ring-fenced
– Delivery curfews revisited in light of
technological improvements
23. • Safety and Security
– Retail crime and anti-social behaviour a law enforcement
priority
– Deterrence through concerted action by all agencies
– Neighbourhood policing tailored to business community
needs
• Supportive Regulatory and Fiscal Regime
– A freeze on all new property and
business rate burdens
– Partnerships should be at the
heart of new revenue raising
– Proportionate regulation only
