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Food & Beverage Innovation Forum 2014 plm workshop bilello r1v1
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc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opyright © 2014 by CIMdata, Inc. 4 Q9,'ZH+R"H'1++F0,<7F]' B"/-9):'<$CD')'$B,2#*9*$;"-</=9*-9<$D*('$C")A'#$C:9D$;=:'-9<$ Performing work on six continents!
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 5 Q9,';$,5<T$.GGG' B)'*.-+E$#:<<'0:-*.-+E$*-#$*??=3:-+$"/)$:-9'==';9/*=$;*?:9*=' F'=:('):-+$<9)*9'+:;$*#(:;'$*-#$;"/-<'=$ 9D)"/+D$*$;"0?)'D'-<:('E$:-9'+)*9'#$<'9$">$ )'<'*);DE$'#/;*."-E$*-#$;"-</=.-+$<')(:;'<' Copyright © 2014 by CIMdata, Inc. 6 Q9,';$,5<T$.GGG' B)'*.-+E$#:<<'0:-*.-+E$*-#$*??=3:-+$"/)$:-9'==';9/*=$;*?:9*=' F'=:('):-+$<9)*9'+:;$*#(:;'$*-#$;"/-<'=$ 9D)"/+D$*$;"0?)'D'-<:('E$:-9'+)*9'#$<'9$">$ )'<'*);DE$'#/;*."-E$*-#$;"-</=.-+$<')(:;'<'
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 7 Q9,'!()'I,"7.U+,:"8+7'>H<$7F.]'' G$<*0?=:-+$">$B,2#*9*H<$:-9')-*."-*=$:-#/<9):*=$;=:'-9<$I6$">$4J$ ' ' ' ' ' ' ' ' ,-.*/012*$345$ 678$4$3))198:;$3<=&$ Copyright © 2014 by CIMdata, Inc. 8 Q9,'!()'I,"7.U+,:"8+7'>H<$7F.]'' G$<*0?=:-+$">$B,2#*9*H<$:-9')-*."-*=$:-#/<9):*=$;=:'-9<$I4$">$4J' >=*1'$ ' ' ' ?!@A64BA!'&21))$ #1C-27:A!*7'97$ D91'.-E.$FECG$
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 9 !! !()':",-$F',$.$",T/' "! YXF$7.<5$'#H+R"H'"72',$#<+7"H':",-$F'"7"HC.<.',$0+,F.' "! !()'4$7$_F.'A00,"<."H'Z9<2$='!,<T<7#'A7"HC.<.='$FTG' !! !()'>+::97<8$.' "! 6729.F,<"H'Q,#"7<`"8+7.'3';+H98+7'!,+5<2$,.' !! !()'a7+WH$2#$'>+97T<H.' "! 1+T9.'+7'.0$T<_T'$:$,#<7#'"72'T,<8T"H'F$T/7<T"H'",$".' !! @>')",-$F';$,5<T$' !! !9RH<T"8+7.'' "! ("F$'4,$"-<7#'@$W.='>+::$7F",<$.='$FTG'' !! >9.F+:',$.$",T/'0,+$TF.' !()'1+,$.<#/F' F'=:('):-+$*;."-*@='$)'<'*);D$9"$9D'$+="@*=$KL2$';"-"03$ Copyright © 2014 by CIMdata, Inc. 10 !! ;0$"-$,.'"F'<7F$,7"8+7"H'T+7U$,$7T$.' "! !bI='QTF+R$,'DE&M=';F+T-/+H:=';*YbY@' "! !,+29TF'677+5"8+7='1$R,9",C'DE&B='4$,H<7='ZYc)A@d' "! 134'677+5"8+7'1+,9:=')"C'DE&B=';/"7#/"<='>?6@A' "! >)'I,$72.'DE&B='A9#9.F'DE&B=';"7'A7F+7<+='Ie'f;A' "! !,+29TF'677+5"8+7='QTF+R$,'DE&B=';"7'b<$#+='>A'f;A' !! !()')",-$F'3'6729.F,C'1+,9:.'U+,'!()'.+H98+7'0,+5<2$,.' "! @+,F/'A:$,<T"'DE&B='M'A0,<H='A77'A,R+,=')6'f;A' "! Y9,+0$'DE&B='O'A0,<H='1,"7-U9,F='ZYc)A@d' "! >/<7"'DE&B='&&'A0,<H=';/"7#/"<='>?6@A' "! g"0"7'DE&B='&N'A0,<H='I+-C+='gA!A@' !! !()'c+"2')"0h'DE&B' "! D'QTF+R$,'DE&B='b$F,+<F=')6'f;A' !()'($"2$,./<0' B"->')'-;'<E$<'0:-*)<E$*-#$'#/;*."-*=$?)"+)*0<$I6$">$4J$
6.
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 11 !! !()'>+::97<FC'Y5$7F.' "! ;3A'"72';Y'*+,-./+0'S'A0,<H'DE&B' "! ;<:9H"8+7'3'A7"HC.<.'*+,-./+0'S'A0,<Hi)"C'DE&B' "! ;C.F$:.'Y7#<7$$,<7#'*+,-./+0'S')"C'DE&B' "! A3b'!()'AT8+7'Z,+90'*+,-./+0.'S'j&ijB='DE&B'' "! QF/$,.'F+'R$'"22$2' !! !()'>$,8_T"F$'!,+#,":.'' "! )",T/'&LVD&='DE&B'S';"7'g+.$='>A'f;A' "! )"C'&PVDM='DE&B'S'4+.F+7=')A'f;A' "! QTF+R$,'DEVDB='DE&B'S'A:.F$,2":='I/$'@$F/$,H"72.' "! b$T$:R$,'&V^='DE&B'S'A77'A,R+,=')6'f;A$ !()'($"2$,./<0' B"->')'-;'<E$<'0:-*)<E$*-#$'#/;*."-*=$?)"+)*0<$I4$">$4J' Copyright © 2014 by CIMdata, Inc. 12 !! !,+5<2$'"7'+5$,5<$W'+U'F/$'!()':",-$F='<7TH92<7#J' "! I,$72.='.C.F$:.=':+85"8+7.='"72'T,<8T"H'$H$:$7F.'+U'.9TT$..'W<F/<7'F/$'U++2' "72'R$5$,"#$'<729.F,C'' *+,-./+0'QR$T85$'
7.
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 13 !! 67F,+29T8+7'F+'!()' !! !()'<7'F/$'1++2'3'4$5$,"#$'6729.F,C'' !! 49<H2<7#'"'49.<7$..'>".$'U+,'!()'' !! !()'4$.F'!,"T8T$.'U+,'!()'Y5"H9"8+7=';$H$T8+7='"72' 6:0H$:$7F"8+7' !! >+7TH92<7#'c$:",-.' ' A#$72"' Copyright © 2014 by CIMdata, Inc. 14 6Fk.'"'*/+H$'@$W'Z":$$$ M:0'E$B"<9E$*-#$N/*=:93$'O/*."-$:<$-"$="-+')$</P;:'-9$ Lowered costs Reduced time Improved product quality Globalization Define anywhere Produce anywhere Deliver anywhere All at any time Pricing Pressure Demand for global pricing Price right the first time Understanding real costs Pressure on product margins Product Complexity Increased number of projects Increased number of products Greater need for standard items Greater need for traceability Higher regulatory requirements Product & Process Innovation Competition The need to differentiate Increasing scope of services Focusing on core competencies through, partnerships, JVs, supplier management, etc.
8.
!"#$%&'()*&+$ !""#$%$&'(')*+'$,--"(*."-$!")/012*3$4567$ !"#$%O' This presentation is
copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 15 4".<T'!,$:<.$' MD'$>"=="C:-+$*<<')."-<$*)'$?/9$>")C*)#$>")$3"/)$;"-<:#')*."-$ An organization’s intellectual assets drive innovation! An organization’s ability to enable innovation provides a competitive advantage! Copyright © 2014 by CIMdata, Inc. 16 !! !,+29TF'<77+5"8+7'<.'F/$':+.F'T+::+7' !! !,+T$..'<77+5"8+7'<7TH92$.J' "! *+,-='.9T/'".'0,+29TF'2$5$H+0:$7F='."H$.'0,+T$..='$FTG' "! )"79U"TF9,<7#i0,+29T8+7' "! b<.F,<R98+7'' "! ;$,5<T$'"72':"7C'+F/$,.']' !! )",-$Fi)",-$87#'<77+5"8+7l'<G$G='T,$"87#'"'7$W':",-$F'+,' :",-$F'+00+,F97<FC'' "! $G#G='T,$"87#'"'7$$2'W/$,$'7+'7$$2'0,$5<+9.HC'$X<.F$2' !! >,$"87#'.+:$F/<7#'U,+:'7+F/<7#' "! I/<.'<.'5$,C',",$='C+9'7$$2'F+',$T+#7<`$'<F'W/$7'C+9'.F9:RH$'+7'<F%.+:$8:$.' C+9'7$$2'F+'2<#'U+,'<F' 677+5"8+7'I"-$.'+7')"7C'1+,:.' F"-H9$9D:-A$*@"/9$:--"(*."-$:-$"-=3$?)"#/;9$9')0<$
9.
!"#$%&'()*&+$ !""#$%$&'(')*+'$,--"(*."-$!")/012*3$4567$ !"#$%P' This presentation is
copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 17 ;+'*/$,$'b+$.'677+5"8+7'I"-$'!H"T$m' QD*9$:<$9D'$@*<:;$>")0/=*R$ FE=1::12=<7:$ 3))1=)$ Transformation … 51:-H1'78:1$ 3))1=)$ Collective ideas of the organization’s employees The organization’s products and/ or services Innovation does not only take place during the transformation process but also in the definition of the organization’s intellectual assets! They are the key to enabling Innovation They provide the foundation for Innovation Copyright © 2014 by CIMdata, Inc. 18 Deliverable Assets ;+'*/+'677+5"F$.m' !/-#*0'-9*==3E$9D'$")+*-:S*."-$:<$*$)'T';."-$">$:9<$?'"?='U$ Physical Assets Intellectual Assets Transformation … Collective ideas of the organization’s employees The organization’s people, finances, and facilities The organization’s products and/ or services
10.
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 19 !! >,$"F$'"72'T"0F9,$'F/$'+,#"7<`"8+7k.'-7+WH$2#$'<7'"' 0,+"T85$':"77$,' !! *+,-'T+HH"R+,"85$HC'' !! !,+5<2$'$".C='U".F'"TT$..'F+'-7+WH$2#$='$X0$,8.$'"72' <7U+,:"8+7'":+7#'<72<5<29"H.'"72'"T,+..'+,#"7<`"8+7.' !! c$29T$'R",,<$,.'F+'<7F$,"T8+7' !! Y7"RH$':+,$'0$+0H$'F+'0",8T<0"F$'F/,+9#/+9F'F/$'$XF$72$2' $7F$,0,<.$' ?+W'F+'Y7"RH$'677+5"8+7m'' QD*9$:<$-''#'#$9"$'-*@='$:--"(*."-R$,9$<9*)9<$C:9D$,MU$ Take advantage of your Intellectual Assets! Copyright © 2014 by CIMdata, Inc. 20 b$_7<7#'67F$HH$TF9"H'A..$F.' ,-9'==';9/*=$*<<'9<$*)'$A'3$9"$:--"(*."-$ Intellectual Assets are comprised of all the components of the enterprise’s product and process definition All specifications, formulas, requirements, documentation, and other components; and All business & manufacturing process definitions within the scope of the lifecycle
11.
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 21 !! K)"#/;9$F'V-:."-J'C+9,'<7F$HH$TF9"H'"..$F.' !! K)"#/;9$K)"#/;."-J'C+9,'2$H<5$,"RH$'"..$F.' !! W?')*."-*=$8/??")9J'C+9,'0/C.<T"H'"..$F.' !()'1+T9.$.'+7'!,+29TF'b$_7<8+7'' MD)''$?)";'<<'<$;"0?):<'$9D'$"(')*==$?)"#/;9$=:>';3;='$ Concept End of Life Collaborative interaction among the lifecycles enables business and product innovation !'&C<2=$ !'&C<2I&E$ !'&C<2=$ 51JE-I&E$ >+1'7I&E7:$ K<++&'=$ Copyright © 2014 by CIMdata, Inc. 22 Z+"H.'+U'!,+29TF'(<U$TCTH$')"7"#$:$7F' K)"#/;9$*-#$?)";'<<$:--"(*."-$:0?)"('<$@/<:-'<<$?')>")0*-;'$ "7<E2*$ !'&J=)$ ?&)=)$ !'&C<2=$"-L12;2:1$ Faster to Production Larger Market Share Increased Profitability Cost Reduction Premium Pricing Improved In-Market Operation Managing your intellectual assets throughout the complete lifecycle is critical!
12.
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 23 PLM !()k.'Y5+H98+7S;T+0$'+U'I$T/7+H+#C';900+,F$ B"-<:<9'-9$*-#$<9'*#3$'X?*-<:"-$">$=:>';3;='$</??")9$ DE=1'+'-)1$!5#$ D7':;$$ !5#$ ;F,"F$#Ci!,+#,":i>+.F')"7"#$:$7Fi;9.F"<7"R<H<FC' !&'M&:-&A$ N1O<-'191E=$ #7E7.191E=' ;+9,T<7#' K-9<:7I&E$4$3E7:;)-)$ 5-.-=7:$#L.G' >+1'7I&E)$7EC$ 6-1:C$K1'H-21' ' DefinePlan ServiceBuild Virtual Product Copyright © 2014 by CIMdata, Inc. 24 !! ;F,"F$#<T'R9.<7$..'"00,+"T/' "! YWM$9.F'F$T/7+H+#<$.' "! >+7.<.F$7F'.$F'+U'R9.<7$..'.+H98+7.' !! >+HH"R+,"85$'T,$"8+7='9.$=' :"7"#$:$7F'3'2<..$:<7"8+7'+U' 0,+29TF',$H"F$2':-9'==';9/*=$*<<'9<$ "! AHH'0,+29TFi0H"7F'2$_7<8+7'<7U+,:"8+7'S'F/$'5<,F9"H'0,+29TF'' !! )>Ab='YbA='>A;Y='"7"HC.<.='U+,:9H".=',$T<0$.='.0$T<_T"8+7.='0+,n+H<+='2+T.=']' "! AHH'0,+29TFi0H"7F'0,+T$..'2$_7<8+7.'S'F/$'5<,F9"H'0,+T$..$.' !! !,+T$..$.'F/"F'0H"7='2$.<#7='0,+29T$='+0$,"F$='.900+,F='2$T+::<..<+7=',$TCTH$=']' !! ;900+,F.'F/$'$XF$72$2'$7F$,0,<.$' !! ;0"7.'U9HH'0,+29TFi0H"7F'H<U$TCTH$='U,+:'T+7T$0F'F+'$72'+U'H<U$' !()'S'>6)2"F"k.'b$_7<8+7' KL2$Z$:-9'+)*.-+$?'"?='E$?)";'<<'<E$:->")0*."-E$*-#$@/<:-'<<$<3<9'0<$
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 25 !! !,+29TF.='U"T<H<8$.='.$,5<T$.' "! ?+W'F/$C'",$'0,+29T$2='+0$,"F$2'"72':"<7F"<7$2' !! !/C.<T"H'"..$F.'"72'0,+T$..$.' "! */"F'<7U+,:"8+7'"72',$.+9,T$.'",$',$o9<,$2' !! 67F$HH$TF9"H'"..$F.' !! >9.F+:$,.' "! */"F'F/$C'W"7F='7$$2='"72'F/$<,'R9.<7$..'<..9$.' !! !",F7$,.'"72'.900H<$,.' "! */"F'"72'W/$7'F/$C'T+7F,<R9F$' "! ?+W'C+9'W+,-'F+#$F/$,'F/,+9#/+9F'' F/$'0,+29TF'H<U$TCTH$' ;9TT$..'c$o9<,$.'"'?+H<.8T';+H98+7' G==$*<?';9<$">$*$9D'$=:>';3;='$0/<9$@'$;"-<:#')'#$*-#$:-9'+)*9'#$ Copyright © 2014 by CIMdata, Inc. 26 !()';0"7.'F/$'!,+29TF'(<U$' KL2$9"/;D'<$*==$?D*<'<$">$*$?)"#/;9H<$=:>'$*-#$9D'$'-.)'$(*=/'$;D*:-$ PLM Solutions—Information Management across Media, Process, Time, Geography, & Enterprise N1O<-'191E=)$ !:7EE-E.$ !&'M&:-&$ #7E7.191E=$ N45$ !<'2*7)-E.$ P<7:-=;$ K<++:-1')$ !72(7.-E.$!:7EE-E.$ >+1'7I&E)$ 51)-.E$ N1I'191E=$
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 27 67F$HH$TF9"H'A..$F'",$'"F'F/$'>+,$' ,-9'==';9/*=$*<<'9<$*)'$9D'$")+*-:S*."-H<$?)"#/;9[?)";'<<$#'V-:."-<$ !"#$%&''()*$+ ,-./*-./+ Design/Engineering Production Project Management Manufacturing 0#1#2('+ 3)(4&5#+ ,-)6#*$++ %#22+ Customer Service Mfg. Engineering Portfolio Management 7#"#-)58+ Requirements Management Partners Suppliers Customers Intellectual Assets Physical Assets Copyright © 2014 by CIMdata, Inc. 28 !"#$%&''()*$+ ,-./*-./+ !()k.'!+.<8+7'<7'F/$'Y7F$,0,<.$' KL2$*-#$*-$'-9')?):<'H<$:->")0*."-$0*-*+'0'-9$'-(:)"-0'-9$ Partners Suppliers Customers Product/ Process Definition People, Finances, & Facilities Design/Engineering Production Project Management Manufacturing 0#1#2('+ 3)(4&5#+ ,-)6#*$++ %#22+ Customer Service Mfg. Engineering Portfolio Management 7#"#-)58+ Requirements Management CRM ERP SCM PLM
15.
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 29 )"+,'6I'Y7F$,0,<.$'b+:"<7.'Y5+H5$' ,-9'==';9/*=$(<$#'=:(')*@='$*<<'9$0*-*+'0'-9$Z$M"#*3$ 51)-.E$?*7-E$ ?&::78&'7I&E$ !&'M&:-&ANO9=)G$ #7E7.191E=$ K<++:;$?*7-E$ "&.-)I2)$ >'C1')AK1'H-21$ 6&'127)IE.$ ?<)=&9 1')$ !7'=E1')$ CRM PLM SCMERP FE=1::12=<7:$3))1=)$ Virtual Product 51:-H1'78:1$3))1=)$ Physical Product Copyright © 2014 by CIMdata, Inc. 30 51)-.E$?*7-E$ ?&::78&'7I&E$ !&'M&:-&ANO9=)G$ #7E7.191E=$ K<++:;$?*7-E$ "&.-)I2)$ >'C1')AK1'H-21$ 6&'127)IE.$ )"+,'6I'b+:"<7.'Y:$,#$' ,-9'==';9/*=$(<$#'=:(')*@='$*<<'9$0*-*+'0'-9$ ?<)=&9 1')$ !7'=E1')$ ERP PLM FE=1::12=<7:$3))1=)$ Virtual Product 51:-H1'78:1$3))1=)$ Physical Product
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 31 DefinePlan Service Virtual Product Physical Product Build Deliverable Assets' ERP Intellectual Assets PLM )"+,'6I'b+:"<7.'Y:$,#$' KL2$>""9?):-9$"(')=*?<$*-#$:-9'+)*9'<$C:9D$"9D')$0*]")$'-9')?):<'$:-:.*.('<$ Copyright © 2014 by CIMdata, Inc. 32 ERPPLM )"+,'6I'b+:"<7.'Y:$,#$' KL2$>""9?):-9$"(')=*?<$*-#$:-9'+)*9'<$C:9D$"9D')$0*]")$'-9')?):<'$:-:.*.('<$ DefinePlan Service Virtual Product Physical Product Build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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 33 ERPPLM )"+,'6I'b+:"<7.'Y:$,#$' KL2$>""9?):-9$"(')=*?<$*-#$:-9'+)*9'<$C:9D$"9D')$0*]")$'-9')?):<'$:-:.*.('<$ FEH1E=&';$4$%7'1*&<)1$ #=.$ !'&C<2I&E$ !:7EE-E.$ !'&2<'191E=$ !'&C<2I&E$ K2*1C<:-E.$ ?7+72-=;$ !:7EE-E.$ #7-E=1E7E21$ 611C872($ #7E<L72=<'-E.$ ?*7E.1$#.=$ K<++:;$?*7-E$ #.=$ ?<)=&91'$ N1:7I&E)*-+$#.=$ K7:1)$6&'127)IE.$ !'&C<2I&E$ !'&C<2=$ ?&)IE.$ $ !'&C<2I&E$ N79+<+$ $ ,<97E$N1)&<'21)$ 6-E7E2-7:$ N1+&'IE.$4$#.=$ "&.-)I2)$4$ 5-)='-8<I&E$ DefinePlan Service Virtual Product Physical Product Build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opyright © 2014 by CIMdata, Inc. 34 ERPPLM )"+,'6I'b+:"<7.'Y:$,#$' KL2$>""9?):-9$"(')=*?<$*-#$:-9'+)*9'<$C:9D$"9D')$0*]")$'-9')?):<'$:-:.*.('<$ Execution FEH1E=&';$4$%7'1*&<)1$ #=.$ !'&C<2I&E$ !:7EE-E.$ !'&2<'191E=$ !'&C<2I&E$ K2*1C<:-E.$ ?7+72-=;$ !:7EE-E.$ #7-E=1E7E21$ 611C872($ #7E<L72=<'-E.$ ?*7E.1$#.=$ K<++:;$?*7-E$ #.=$ ?<)=&91'$ N1:7I&E)*-+$#.=$ K7:1)$6&'127)IE.$ !'&C<2I&E$ !'&C<2=$ ?&)IE.$ $ !'&C<2I&E$ N79+<+$ $ ,<97E$N1)&<'21)$ 6-E7E2-7:$ N1+&'IE.$4$#.=$ "&.-)I2)$4$ 5-)='-8<I&E$ DefinePlan Service Virtual Product Physical Product Build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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 35 ERPPLM )"+,'6I'b+:"<7.'Y:$,#$' KL2$>""9?):-9$"(')=*?<$*-#$:-9'+)*9'<$C:9D$"9D')$0*]")$'-9')?):<'$:-:.*.('<$ Execution FEH1E=&';$4$%7'1*&<)1$ #=.$ !'&C<2I&E$ !:7EE-E.$ !'&2<'191E=$ !'&C<2I&E$ K2*1C<:-E.$ ?7+72-=;$ !:7EE-E.$ #7-E=1E7E21$ 611C872($ #7E<L72=<'-E.$ ?*7E.1$#.=$ K<++:;$?*7-E$ #.=$ ?<)=&91'$ N1:7I&E)*-+$#.=$ K7:1)$6&'127)IE.$ !'&C<2I&E$ !'&C<2=$ ?&)IE.$ $ !'&C<2I&E$ N79+<+$ $ ,<97E$N1)&<'21)$ 6-E7E2-7:$ N1+&'IE.$4$#.=$ "&.-)I2)$4$ 5-)='-8<I&E$ %&'($FE)='<2I&E$ DV12<I&E$ #72*-E1$"&7C-E.$4$K2*1C<:-E.$ !'&C<2I&E$4$P<7:-=;$ 0'72(-E.$4$N1+&'IE.$ #7-E=1E7E21$ K2*1C<:-E.$4$N1+&'IE.$ 672=&';$3<=&97I&E$ DefinePlan Service Virtual Product Physical Product Build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opyright © 2014 by CIMdata, Inc. 36 )"+,'6I'b+:"<7.'Y:$,#$' KL2$>""9?):-9$"(')=*?<$*-#$:-9'+)*9'<$C:9D$"9D')$0*]")$'-9')?):<'$:-:.*.('<$ ERP Execution PLM DefinePlan Service Virtual Product Physical Product Build
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 37 A'I,9HC'67F$#,"F$2'Y75<,+7:$7F' B"==*@")*.('=3$C")A:-+$9"+'9D')$9"$<"=('$*$;"00"-$?)"@='0$ Collab Server #7'(1IE.$ ?<)=&91')$ P3$ #7E<L72=<'-E.$ K<++:-1')$ 51)-.E$ Collaboration Server & Knowledge Repository Enabling Collaborative Product Development Copyright © 2014 by CIMdata, Inc. 38 )"<7'!()';T+0$'YH$:$7F.' G<$#'V-'#$@3$B,2#*9*$ $ !/".$VZ"F$'!,+$TF')"7"#$:$7F' !+,n+H<+')"7"#$:$7F' b+T9:$7F')#F' 1<H$'p"9HF' >/"7#$')#:F' c$o9<,$:$7F.' 3' ;0$T<_T"8+7.' Ap('i'A)(' j9"H<_$2' ;900H<$,.' >9.F+:$,'>+:0H"<7F.' !",F' A00,+5"H' 4Q).'3''!",F.' 1)YA' >+7F,+H' !H"7.' !,+T$..'1H+W.' >A!A' >+,,$T85$'AT8+7.' c$0+,F.'3' b"./R+",2.' 6:"#$'T+9,F$.C'+U'A,".'>+,0' c$0+,F.'3' b"./R+",2.' c$0+,F.'3' b"./R+",2.'
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 41 !()'A,T/<F$TF9,$' &*<:;$;"0?"-'-9<$">$3"/)$93?:;*=$KL2$'-(:)"-0'-9$ Analysis FilesOffice Documents Managed Files PDM System Meta-Database Network control Word Processor Application Analysis Application CAD Application PDM Application Other Applications CAD Files Other Electronic Files 01 11 11 0 0 0 “Buckets of Bits” PLM Environment Copyright © 2014 by CIMdata, Inc. 42 !! (+T"8+7'"72'79:R$,'+U'9.$,.' !! IC0$'+U'9.$,.='<G$G='"9F/+,.=',$5<$W$,.='' T+7.9:$,.' !! A:+97F'"72'FC0$'+U'2"F"'F+'R$':"7"#$2' !! !,+T$..$.'"72'F/$<,'T+:0H$X<FC' !! b$.-F+0'"72'.$,5$,'$75<,+7:$7F.'F+'R$'.900+,F$2' !! 67U+,:"8+7':"7"#$:$7F',$o9<,$:$7F.' "! ;QA=':<22H$W",$='Yc!='2$.-F+0'"00H<T"8+7.'F+'R$'.900+,F$2='$FTG' !! ;900+,F'+U'T+,0+,"F$'.F"72",2.' !! YXF$72$2'$7F$,0,<.$',$o9<,$:$7F.']' A,T/<F$TF9,"H'>+7.<2$,"8+7.' QD*9$0/<9$KL2$<"=/."-<H$*);D:9';9/)'$</??")9R$
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 43 >+,$'!()'197T8+7.' MD'$>"/-#*."-$">$*??=:;*."-<$*-#$@/<:-'<<$<"=/."-<$ Workflow & Process Management Classification Management Screws Round Flat Hex Bolts, etc. Fasteners Nuts Bolts Washers Data Vault & Document Management NC 3D Program & Project Management New Product Development Project' Task 1'Task 2'Task 3'Task 4'Task 5'Task 6'Task 7'Task 8' Structure Management NC 3D Data Authoring (CAx) Copyright © 2014 by CIMdata, Inc. 44 !! 1+,:9H"'3',$T<0$'2$5$H+0:$7F'"72'+08:<`"8+7' !! )$T/"7<T"H'>+:09F$,VA<2$2'b$.<#7'q)>Abr' !! >+:09F$,VA<2$2'Y7#<7$$,<7#'q>AYr' !! >+:09F$,VA<2$2';+sW",$'Y7#<7$$,<7#'q>A;Yr' !! p<.9"H<`"8+7'3'b<#<F"H')+T-90'qb)fr' !! *+,2'0,+T$..<7#'3'.0,$"2./$$F.' !! A,FW+,-'3'H"R$H'2$_7<8+7'"72'#$7$,"8+7' !! I$T/7<T"H'09RH<T"8+7.' b"F"'A9F/+,<7#'q>AXr' B)'*9'E$*-*=3S'E$'(*=/*9'E$*-#$0"#:>3$0*-*+'#$#*9*$
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 47 !! )"X<:<`$'9.$'+U'$X<.87#':"7"#$2'<F$:.' !! Y".<HC',$F,<$5$'.F"72",2'<F$:.' !! (+T"F$'.<:<H",'<F$:.' !! >H"..<UC'RC'<729.F,CV'"72'T+:0"7CV2$_7$2'"v,<R9F$.' !! >,$"F$'3':"<7F"<7'TH"..<_T"8+7'.T/$:$.='"v,<R9F$.='T+2$.=' .F,9TF9,$.'GGG' !! AHH+T"F$'<F$:.'F+'TH"..$.'"72'#,+90.' >H"..<_T"8+7')"7"#$:$7F'' F'V-:."-$ Are You Re-Inventing the Wheel? “Up to 80% of the work done in an engineering department is identical or very similar to work done previously.” From research by : Arthur D. Little Copyright © 2014 by CIMdata, Inc. 48 !! ;900+,F'"00,+5$2'3'"9F+:"F$2'W+,-x+W.'3'0,+T$..$.' "! 4C'0,+$TF='.F"F9.'H$5$H='0,+29TF'FC0$=']' "! ;$o9$78"H='0","HH$H='T+72<8+7"H'.F$0.' "! p+87#',9H$.'"72'8:$V+9F.' "! @+8_T"8+7'"72'2<.F,<R98+7' "! A92<F'0,+T$..$.'"72'"T8+7'tF,<##$,.u' "! >+HH$TF'7+F$.'"72'T+::$7F.' !! ;900+,F'0,+T$..'<7F$#,"8+7'3'T/"7#$'T+7F,+H' "! b$_7$'"72':"7"#$'Y>Q.' "! A..+T<"F$'T/"7#$'+,2$,.'F+'0,+29TF'.F,9TF9,$.' !! )"7"#$'"2V/+T'W+,-x+W.' "! b$_7$'"72'2<.F,<R9F$'U+H2$,.'3'0"T-"#$.' !! AHH+W'R,+W.<7#'"72',$0+,87#' *+,-x+W'3'!,+T$..')"7"#$:$7F' F'V-:."-$ Allows the embodiment of your quality procedures & processes *+,-'!"T-$F'
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 49 !! >,$"F$'3':"<7F"<7'F/$'4<HH'+U'67U+,:"8+7'q4Q6rJ' "! 67#,$2<$7FVF+VU+,:9H"='U+,:9H"VF+V,$T<0$='.0$T<_T"8+7VF+V.0$T<_T"8+7='0",FV F+V0",F='"72'+F/$,',$H"8+7./<0.' "! >+:0+972'2+T9:$7F'T+:0+7$7F',$H"8+7./<0.' "! AHH'0,+29TF'T+:0+7$7F.%,"W':"F$,<"H'"72'_7<./'#++2.'.0$T<_T"8+7.='$FTG' !! >,$"F$'3':"<7F"<7'T+7_#9,"8+7'5",<"8+7.' "! p$,.<+7.'"72'$y$T85<8$.' "! Q08+7.='"HF$,7"F$.='.9R.8F98+7.' !! >,$"F$'3':"<7F"<7'2<y$,$7F'FC0$.'+U'.F,9TF9,$.' "! )9H80H$'0,+29TF'.F,9TF9,$'5<$W.' "! )"79U"TF9,<7#',+987#.=',$T<0$.='$FTG' !! ;900+,F'R,+W.<7#'3',$0+,87#' "! */$,$V9.$2='4Q)'$X0H+.<+7.='$FTG' "! ;$H$T85$'o9$,<$.'GGG' ;F,9TF9,$')"7"#$:$7F' F'V-:."-$ More than a bill of materials! NC 3D Copyright © 2014 by CIMdata, Inc. 50 !! )+2$H'W+,-'R,$"-2+W7'.F,9TF9,$.'q*4;r' !! A..<#7'*4;'F".-.'F+'0,+29TF'.F,9TF9,$'<F$:.' !! b$_7$'*4;'F".-'.T/$29H$.'' !! AHH+T"F$',$.+9,T$.'F+'*4;'F".-.' !! !$,U+,:'0,+#,":'"7"HC.<.' !! *4;'R,+W.$i,$0+,87# '' !,+#,":'3'!,+$TF')"7"#$:$7F' F'V-:."-$ (6, 2) (5, 1) (1, 2) (7, 1) (4, 1) (4 , 2) 10 60 80 50 30(3, 1) (3, 9) (2, 0)40 70 20 Project tracking is simplified by linking tasks with deliverables (via work packages & workflows) *+,-'!"T-$F'
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 51 !! A00H<T"8+7.'",$'F",#$F$2'F+'0,+5<2$'"'U+T9.$2'.$F'+U' T"0"R<H<8$.'F+':$$F'.0$T<_T'2"F"':"7"#$:$7F'7$$2.' !! YX":0H$.'<7TH92$J' "! >/"7#$'>+7F,+H'"72'>+7_#9,"8+7')"7"#$:$7F' "! >+:0+7$7F')"7"#$:$7F' "! !,+29TF'>+7_#9,"F+,.' "! !,+#,":i!,+$TF')"7"#$:$7F' "! b$.<#7'>+HH"R+,"8+7' "! >+.F'"72'*$<#/F'A7"HC.<.' "! >+7F$7F'"72'a7+WH$2#$')"7"#$:$7F' "! ;0$T<_T"8+7')"7"#$:$7F' "! c$o9<,$:$7F.')"7"#$:$7F' "! QF/$,.'' A00H<T"8+7.' G$;"0@:-*."-$">$"-'$")$0")'$;")'$>'*9/)'<$*-#$>/-;."-<$ Copyright © 2014 by CIMdata, Inc. 52 !! ;900+,F'R$.F'0,"T8T$'0,+T$..$.='F$:0H"F$.='"00H<T"8+7.'3' "00,+"T/$.' !! !,+5<2$'x$X<RH$'3'.T"H"RH$'F++H.' !! Y7/"7T$.':$F/+2.'U+,'<:0H$:$787#'3'.900+,87#'F++H.' !! @$$2.',$.+9,T$.'3'.900+,F'U+,'<:0H$:$7F"8+7'$y+,F' !! ;900+,F$2'RC'F$T/7<T"H'<7U,".F,9TF9,$' !! ;+H98+7.'2$.<#7$2'F+'"22,$..'R9.<7$..'' +R$T85$.'"72'F+'"TT$H$,"F$'cQ6' !! I/$.$'.+H98+7.'/"5$'R$$7'"2+0F$2'RC'"'79:R$,'+U'<729.F,C' .$TF+,.'q$G#G='/<#/VF$T/='"$,+='"9F+='>!Z='"72'134r' 1+T9.$2'49.<7$..';+H98+7.' !";/<'#$<"=/."-<$?)"(:#'$</;;'<<$
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 53 !! 67F,+29T8+7'F+'!()' !! !()'<7'F/$'1++2'3'4$5$,"#$'6729.F,C'' !! 49<H2<7#'"'49.<7$..'>".$'U+,'!()'' !! !()'4$.F'!,"T8T$.'U+,'!()'Y5"H9"8+7=';$H$T8+7='"72' 6:0H$:$7F"8+7' !! >+7TH92<7#'c$:",-.' ' A#$72"' Copyright © 2014 by CIMdata, Inc. 54 !! 67T,$".$'T9.F+:$,'H+C"HFC'<7'"7'$5+H5<7#'#H+R"H'$T+7+:C' "! >9.F+:$,'H+C"HFCiR,"72',$T+#7<8+7' "! >9.F+:$,'<78:"TC' "! 67T,$".$2'U+T9.'+7'H+T"H<`"8+7'U+,'.0$T<_T':",-$F.' "! YX0"72$2'"72'<77+5"85$':<X'+U'0,+29TF.'"72'.$,5<T$.' !! 67T,$".$'T9.F+:$,'R".$' "! @$W'T9.F+:$,.'<7'7$W'#$+#,"0/<$.' "! @$W'T/"77$H.' !! >+HH"R+,"8+7'W<F/'F,"2<7#'0",F7$,.='.900H<$,.=',$F"<H$,.='"72' T9.F+:$,.' !! >+:0H<"7T$'W<F/',$#9H"F+,C',$o9<,$:$7F.'"72'.9.F"<7"R<H<FC' "! ("R$H<7#='F,"T$"R<H<FC'q$G#G='t_$H2VF+VU+,-ur='<7#,$2<$7F'T+:0+.<8+7='$FTG' I,$72.'<7'F/$'1++2'3'4$5$,"#$'6729.F,C'' B"0?*-:'<$<''A$:-;)'*<'#$0*)A'9$<D*)'$*-#$<D*)'D"=#')$(*=/'$
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 55 !! ARH$'F+'R"H"7T$',$.0+7.<5$'T9.F+:$,'.$,5<T$'"72'0,+29TF' 2$:"72'W<F/'$[T<$7F'#,+WF/'<7'F/$',<#/F'#H+R"H':",-$F.' !! ARH$'F+'F,"T-'3':"7"#$',"0<2HC'T/"7#<7#',$#9H"8+7.' !! ARH$'F+'T+7F,+H'09,T/".<7#'+U':"F$,<"H='+5$,/$"2='"72'T"0<F"H' !! ARH$'F+'2$F$,:<7$'W/$,$'F+'.+9,T$'0,+29TF'W<F/<7'F/$'.900HC' T/"<7'qR+F/'<7F$,7"H'3'$XF$,7"Hr'F+':"X<:<`$'0+F$78"H' ,$5$79$='"72'T9.F+:$,'.$,5<T$='W/<H$':<7<:<`<7#'<75$7F+,C'' !! ARH$'"To9<,$'"72',"0<2HC'<7T+,0+,"F$'7$W'+,#"7<`"8+7.' !! ARH$'F+'<2$78UC'"72':"7"#$'T+,$'T+:0$F$7T<$.'W/<H$' +9F.+9,T<7#'7+7VT+,$'"T85<8$.' A'4$.FV<7V>H"..'1++2'3'4$5$,"#$'>+:0"7C' BD*)*;9'):<.;<$">$*$@'<9^:-^;=*<<$>""#$%$@'(')*+'$;"0?*-3$I6$">$4J$ Copyright © 2014 by CIMdata, Inc. 56 !! !,+"T85$HC':"7"#$'0,+29TFi0,+$TF',<.-.'F/,+9#/+9F'F/$' H<U$TCTH$' !! !,+"T85$HC'T+7F,+H'T/"7#$.'"#"<7.F'0,+29TF'2$_7<8+7' <7U+,:"8+7' !! I,$"F',$#9H"F+,C'T+:0H<"7T$'".'"7'<7F$#,"H'T+:0+7$7F'+U' 0,+29TF'2$5$H+0:$7F' !! p<$W',$#9H"F+,C'"#$7T<$.'".'T9.F+:$,.'+U'0,+29TF' <7U+,:"8+7'"72',$H"F$2'2$5$H+0:$7F'0,+T$..$.' !! b,<5$7'RC'<7F$HH<#$7F'.0$T<_T"8+7.' A'4$.FV<7V>H"..'1++2'3'4$5$,"#$'>+:0"7C' BD*)*;9'):<.;<$">$*$@'<9^:-^;=*<<$>""#$%$@'(')*+'$;"0?*-3$I4$">$4J$$
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 57 !! a$C',$o9<,$:$7F.' "! 67F$HH<#$7F'.0$T<_T"8+7.'q7+7F,<5<"H'.$F'+U'U97T8+7"H<FCwr' !! 67TH92<7#',$T<0$':"7"#$:$7F'U+,'U++2'3'R$5$,"#$' "! A,FW+,-'"72'0"T-"#<7#='"72'T+77$T85<FC'F+'.0$T<_T"8+7.'"72'F/$'0,+29TF' W<F/<7'F/$'0"T-"#$' "! c$#9H"F+,C',$o9<,$:$7F.':"7"#$:$7F' "! c+R9.F',$o9<,$:$7F.'F,"T$"R<H<FC' "! ?<#/HC'2C7":<T'0,+29TF'2$5$H+0:$7F'0,+T$..' "! b<.F,<R9F$2'.900HC'T/"<7='"72'+s$7'2<.F,<R9F$2'2$5$H+0:$7F=':"79U"TF9,<7#=' "72'T9.F+:$,.' "! pYcd'8#/F'_F'R$FW$$7'0,+29TF'"72'0,+$TF'0+,n+H<+':"7"#$:$7F'"72' :"7"#$:$7F'+U'F/$'0,+29TF'H<U$TCTH$' "! 67F$#,"8+7'+U'7+7VF,"2<8+7"H'"9F/+,<7#'F++H.' !! $G#G='0"T-"#$'2$.<#7='",F'W+,-',$72$,<7#='$FTG' 1++2'3'4$5$,"#$J';0$T<_T"8+7'b,<5$7' _'3$)'O/:)'0'-9<$*-#$)'*<"-<$9"$:-('<9$ Copyright © 2014 by CIMdata, Inc. 58 !! ;0$T<_T"8+7.'U+,:'F/$'R"T-R+7$'+U'0,+29TF'"72'0"T-"#$' <77+5"8+7i2$5$H+0:$7F='"72':"79U"TF9,<7#'o9"H<FC' <7U+,:"8+7' !! A'/+H<.8T'.0$T<_T"8+7.':"7"#$:$7F'"00,+"T/'<7TH92$.'F/$' F++H.'"72'R$.F'0,"T8T$.'U+,'.F,$":H<7<7#'F/$'2$5$H+0:$7F=' F$.87#='"72'9.$'+U'0,+29TF=':"F$,<"H='0"T-"#<7#='",FW+,-=' "..$:RHC='"72'0,+T$..'.0$T<_T"8+7.'F/,+9#/+9F'F/$' $XF$72$2'$7F$,0,<.$'q$G#G='H<7-'F+'.900H<$,.r' "! ;0$T<_T"8+7.'",$'F/$'0,+29TF'.F,9TF9,$l'"'H<5<7#'2$_7<8+7'+U'F/$'0,+29TF' "! p$/<TH$'U+,'T+::97<T"87#'0,+29TF'<7U+,:"8+7' "! I$:0H"F$'U+,':"79U"TF9,<7#='<7.0$T8+7='"72'o9"H<FC' 1++2'3'4$5$,"#$'"72';0$T<_T"8+7.' MD'$@*;A@"-'$">$?)"#/;9$)'=*9'#$:->")0*."-$
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 59 !! A',$H"F$2'.$F'+U'2$.T,<085$'T+7F$7F'F/"F'2$_7$.'"'0,+29TF=' /+W'<F'<.'0,+29T$2='0"T-"#$2='.+H2='$FTG' !! IC0$'+U'.0$T<_T"8+7.'<7TH92$J' "! !,+29TF'U+,:'q$G#G='<7#,$2<$7F.=',$T<0$iU+,:9H".r' "! !"T-"#<7#' "! A,FW+,-' "! Yo9<0:$7F' "! A..$:RHCi0,+29T8+7'<7.F,9T8+7.' "! !,+T$..'2$_7<8+7' "! )",-$87#'2$_7<8+7i:"F$,<"H.' "! I$.87#' "! YFTG' */"F'<.'"';0$T<_T"8+7' MD'$#'V-:."-$ Copyright © 2014 by CIMdata, Inc. 60 !! >6)2"F"'2$_7$.'F/$.$'".'U+HH+W.J' "! 89*-#*)#%A7'"T-7+WH$2#$2':$".9,$'+U'T+:0",<.+7'U+,'o9"78F"85$'+,' o9"H<F"85$'5"H9$='T,<F$,<+7='+,'7+,:G'1+,'0"T-"#<7#'F/<.'F$,:'9.9"HHC',$U$,.'F+' "'W,<v$7='T+:0,$/$7.<5$'H<.F'+U'$X0$TF"8+7.='F+'U"T<H<F"F$'"'T+::+7' 972$,.F"72<7#'+U'$..$78"H',$.9HF.' "! 8?';:V;*."-%0,$.T,<R$2'H<:<F.'+,'T/","TF$,<.8T.'F+'W/<T/'"'0,+29TF'+,' .$,5<T$':9.F'T+7U+,:'+,'"'F,"7.H"8+7'+U'7$$2.'qF/+.$'+U'F/$'T+,0+,"8+7='<F.' T9.F+:$,.='+,'+F/$,'<7F$,$.F$2'0",8$.r'<7F+'o9"78F"85$HC'+,'o9"H<F"85$HC' .F"F$2'T/","TF$,<.8T.'+,':$F/+2+H+#<$.' "! `'O/:)'0'-9%I/$',$.9HF.'F/"F':9.F'R$'"T/<$5$2='"HF/+9#/'$"T/'H+T"8+7':"C' "HF$,'/+W'F/$C'"T/<$5$'F/"F',$.9HF='<G$G='"',$o9<,$:$7F'<.'F/$'0,$.T,<R$2'H<:<F.' +,'T/","TF$,<.8T.'F+'W/<T/'"7'<7#,$2<$7F'+,'0,+29TF':9.F'T+7U+,:' I/,$$')"<7'IC0$.'+U';0$T<_T"8+7.' G;;")#:-+$9"$B,2#*9*'
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 61 !! A7'$XF$72$2'$7F$,0,<.$'H<U$TCTH$'"00,+"T/'F/"F'F"-$.'<7F+' T+7.<2$,"8+7'F/$'<7F$#,"8+7'+UJ' "! ;0$T<_T"8+7'T,$"8+7'"72':"7"#$:$7F' !! ;F,9TF9,$'2"F"'"00,+"T/='7+F'2+T9:$7F':"7"#$:$7Fw' "! !,+$TFi0+,n+H<+':"7"#$:$7F' !! !,+$TF':"7"#$:$7F'2,<5$7'2$5$H+0:$7F'0,+T$..' "! *+,-x+W'"72'T+HH"R+,"85$':$T/"7<.:.' !! Y75<,+7:$7F'$7"RH$2'W<F/'W+,-x+W'"72'T+HH"R+,"85$':$T/"7<.:.'F/"F'.900+,F'F/$' $XF$72$2'$7F$,0,<.$'qF/<.'<7TH92$.'.900H<$,':"7"#$:$7Fr' "! ;F"72",2<`$2'0,+T$..'U,":$W+,-.'"T,+..'F/$'$7F$,0,<.$' */"Fk.'IC0<T"HHC'c$o9<,$2' 8/??").-+$*$D"=:<.;$*??)"*;D$9"$<?';:V;*."-<$0*-*+'0'-9$ Copyright © 2014 by CIMdata, Inc. 62 !! 62$"8+7i677+5"8+7' )"7"#$:$7F' !! c$o9<,$:$7F.')"7"#$:$7F' !! !+,n+H<+')"7"#$:$7F' !! ;0$T<_T"8+7')"7"#$:$7F' !! 1+,:9H"8+7ic$T<0$' )"7"#$:$7F' !! !"T-"#<7#'b$.<#7')"7"#$:$7F' !! j9"H<FC')"7"#$:$7F' !! ;900H<$,')"7"#$:$7F' !! @$W'!,+29TF'b$5$H+0:$7F'3' 67F,+29T8+7'!,+T$..' )"7"#$:$7F' !! c$#9H"F+,C'>+:0H<"7T$' )"7"#$:$7F' !! )"79U"TF9,<7#'!,+T$..' b$5$H+0:$7F' !! b"F"'.C7T/,+7<`"8+7'q$G#G='Wi I,"7.+,"='f>>7$F='$FTGr' a$C'!()';900+,F'b+:"<7.' _'3$?)";'<<$*)'*<$KL2$;*-$</??")9$C:9D:-$9D'$>""#$%$@'(')*+'$:-#/<9)3$
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 63 !! 62$"8+7i677+5"8+7')"7"#$:$7F' "! I/$'T,$"85$'0,+T$..'+U'#$7$,"87#='2$5$H+0<7#='"72'T+::97<T"87#'7$W' <2$".='W/$,$'"7'<2$"'<.'972$,.F++2'".'"'R".<T'$H$:$7F'+U'F/+9#/F'F/"F'T"7'R$' $<F/$,'5<.9"H='T+7T,$F$='+,'"R.F,"TF' !! c$o9<,$:$7F.')"7"#$:$7F' "! I/$'0,+T$..'+U'W+,-<7#'W<F/'"'2$_7$2'.$F'+U'0,+29TF',$o9<,$:$7F.' F/,+9#/+9F'F/$'0,+29TFk.'2$5$H+0:$7F'0,+T$..'"72'<F.'+0$,"8+7"H'H<U$' !! 67TH92$.'F,"T-<7#',$o9<,$:$7F.'.F"F9.=':"7"#<7#'T/"7#$.'F+',$o9<,$:$7F.'"72' 5$,.<+7.'+U',$o9<,$:$7F.'.0$T<_T"8+7.='"72'F,"T<7#'<72<5<29"H',$o9<,$:$7F.'F+' +F/$,'0,+$TF'0/".$.'"72'W+,-'0,+29TF.' !! !+,n+H<+')"7"#$:$7F' "! A'R9.<7$..'0,+T$..'RC'W/<T/'"'R9.<7$..'97<F'2$T<2$.'+7'F/$':<X'+U'"T85$' 0,+$TF.='.F"[7#'"72'$X0$7.$'R92#$F'"HH+T"F$2'F+'$"T/'0,+$TF' a$C'!()';900+,F'b+:"<7.' _'3$?)";'<<$*)'*<$#'V-:."-<$I6$">$7J$ Copyright © 2014 by CIMdata, Inc. 64 !! ;0$T<_T"8+7')"7"#$:$7F' "! I/$'0,+T$..'RC'W/<T/'"'2$F"<H$2='$X"TF'.F"F$:$7F'+U'0",8T9H",.='$.0$T<"HHC'"' .F"F$:$7F'0,$.T,<R<7#':"F$,<"H.='2<:$7.<+7.='"72'o9"H<FC'+U'W+,-'U+,' .+:$F/<7#'F+'R$'R9<HF='<7.F"HH$2='+,':"79U"TF9,$2'<.'2$_7$2'"72':"7"#$2' !! 1+,:9H"8+7ic$T<0$')"7"#$:$7F' "! I/$'2$5$H+0:$7F'0,+T$..'F/"F'2$_7$.'"'.$F'+U'2<,$T8+7.'W<F/'"'H<.F'+U' <7#,$2<$7F.'U+,':"-<7#'+,'0,$0",<7#'"7'<7#,$2<$7FVR".$2'0,+29TF' !! !"T-"#<7#'b$.<#7')"7"#$:$7F' "! I/$'2$5$H+0:$7F'0,+T$..'F/"F'2$_7$.'F/$':"77$,'<7'W/<T/'0,+29TF'<.' 0,$.$7F$2'F+'F/$'09RH<TG'I/<.'0,+T$..'9.9"HHC'<7TH92$.'F/$'2$_7<8+7'+U'F/$'",F' W+,-'"72'H"R$H<7#'0H"T$2'+7'F/$'0"T-"#$q.r'2$_7$2' a$C'!()';900+,F'b+:"<7.' _'3$?)";'<<$*)'*<$#'V-:."-<$I4$">$7J$
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 65 !! j9"H<FC')"7"#$:$7F' "! I/"F'".0$TF'+U'F/$'+5$,"HH'T+,0+,"F$':"7"#$:$7F'U97T8+7'F/"F'2$F$,:<7$.' "72'<:0H$:$7F.'F/$'o9"H<FC'0+H<TC'' !! f.9"HHC'<7TH92<7#'0,+29TF='0,+T$..='"72'.900H<$,'$H$:$7F.='"F'"':<7<:9:' !! ;900H<$,')"7"#$:$7F' "! )"7"#$:$7F'U97T8+7.'F/"F'+5$,.$$'T+,0+,"F$',$H"8+7./<0.'W<F/'F/+.$' +9F.<2$'+,#"7<`"8+7.'F/"F'0,+5<2$'0,+29TF.'"72i+,'.$,5<T$.'F+'F/$'$7F$,0,<.$' !! @$W'!,+29TF'b$5$H+0:$7F'3'67F,+29T8+7'!,+T$..')#FG' "! I/$'R9.<7$..'0,+T$..'F/"F'.F",F.'W<F/'F/$'<2$78_T"8+7'+U'"7'+00+,F97<FC'<7' F/$':",-$F'"72'$72.'W<F/'F/$'.9TT$..U9H'H"97T/'+U'"'0,+29TF' !! )"79U"TF9,<7#'!,+T$..'b$5$H+0:$7F' "! I/$'2$5$H+0:$7F'0,+T$..'RC'W/<T/'"'0,+29TFk.'0,+29T8+7'$o9<0:$7F=' 0,+T$..='"72'+F/$,',$.+9,T$.'",$'2$_7$2'"72':"7"#$2' a$C'!()';900+,F'b+:"<7.' _'3$?)";'<<$*)'*<$#'V-:."-<$Ia$">$7J$ Copyright © 2014 by CIMdata, Inc. 66 !! b"F"';C7T/,+7<`"8+7' "! I/$'"R<H<FC'U+,'2"F"'<7'2<y$,$7F'2"F"R".$.'F+'R$'-$0F'90VF+V2"F$'.+'F/"F'$"T/' ,$0+.<F+,C'T+7F"<7.'F/$'.":$'<7U+,:"8+7' !! c$#9H"F+,C'>+:0H<"7T$')"7"#$:$7F' "! I/$'R9.<7$..'0,+T$..$.'"..+T<"F$2'W<F/'972$,.F"72<7#=':"7"#<7#='"72' ."8.UC<7#'#+5$,7:$7F"H'"72'+F/$,',$#9H"8+7.',$o9<,$2'F+'R$':$F'<7'+,2$,'F+' H$#"HHC'.$HH'"'0,+29TF'<7'F/$':",-$F'' a$C'!()';900+,F'b+:"<7.' _'3$?)";'<<$*)'*<$#'V-:."-<$I7$">$7J$
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 67 YX":0H$J'1++2'3'4$5$,"#$' KL2$/<'#$*<$9D'$0*<9')$>")$*==$?)"#/;9$<?';:V;*."-<$ 3rd-Party Mfg. Facility 3rd-Party Partners Internal Laboratory Internal Mfg. Facility Quality Procurement Management Quality Metrics Trends, Metrics, & Performance Data Performance Data MetricsSpecificationsSpecifications Product Development Specifications Specifications Specifications Quality Metrics Supplier Performance Data Specifications PLM (Global Spec Mgt.) Global Reporting & Analysis Copyright © 2014 by CIMdata, Inc. 68 [5$7EC$5$S-)<7:-Z7I&E$7EC$#7'(/<+$ 0.)#5*+,-*#).-2"+%(&)5./9++ !72(7.1A$3'=T&'($51)-.E$ !'&21))A$!:7E=$51)-.E$ :(22-;()-<1#+3)(4&5*+0#".9/+ 012*E&:&.;$51H1:&+91E=$7EC$!'&C<2=$FE-I7IH1)$ 3)(4&5*+3()=(2.(+,-/-9#>#/*+ B<)-E1))$!:7EE-E.$ :&"*(>#)$+:(/"&>#)+?##4"+,-/-9#>#/*+ !'&C<2=A$#7=1'-7:$51)-.E$ ,-.*$!1'L&'97E21$012*E-27:$?&9+<IE.$ K+12-J27I&E)$#7E7.191E=$ !&'M&:-&$#7E7.191E=$ N1)&<'21$!:7EE-E.$ !'&C<2=$"7<E2*$/$KF#!"$ ?&9+&E1E=$4$K<++:-1'$#7E7.191E=$N6V$#7E7.191E=$ >=*1')$0B5$ >=*1')$0B5$ 611C872($=&$51)-.E$ K;)=19)$DE.-E11'-E.$ >!Z'!()'YX":0H$%!3Z' KL2$F'V-:."-[8;"?'$*<$?)'<'-9'#$@3$K%b$*9$B,2#*9*$KL2$B"->')'-;'$ K='7=1.-2$K&<'2-E.$ N1O<-'191E=)$#7E7.191E=$ ?&E)<91'$?&991E=)$ S-)<7:-Z7I&E$4$?&::78&'7I&E$ ?&E)<91'$01)IE.$
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 69 !! ;90$,<+,'0"T-"#$.'3'0$,U$TF'",FW+,-' "! p<,F9"H'T+7.9:$,'F$.87#'"72'<7V.F+,$'2<.0H"C.' "! p<,F9"H'0,+F+FC0<7#'"72'.<:9H"8+7'' "! (+T"H<`$2'0"T-"#$.'"72'",FW+,-' "! >+,,$TF'f!>iYA@' !! !,+29TF.'T"7'R$':"2$='0"T-$2'"72'./<00$2'F+'T9.F+:$,' <7F"TF' >!Z'!()'YX":0H$%!3Z' Q:--:-+$*9$9D'$89")'' Copyright © 2014 by CIMdata, Inc. 70 !! !"T-"#$'<.'2$.<#7$2'F+'0$,U+,:'F/,+9#/+9F'F/$'H<U$'+U'F/$' 0,+29TF' !! A,FW+,-'/".'T+,,$TF]' "! 67.F,9T8+7.'"72'W",7<7#.' "! c$#9H"F+,C'<7U+,:"8+7' "! !,+29TF'T+7F$7F.' "! @9F,<8+7"H'2"F"' "! !H$".<7#'"$.F/$8T.' !! ]''A(('<7'T+,,$TF'H+T"H'H"7#9"#$' >!Z'!()'YX":0H$%!3Z' Q:--:-+$*9$c"0'$
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 73 !! 67F,+29T8+7'F+'!()' !! !()'<7'F/$'1++2'3'4$5$,"#$'6729.F,C'' !! 49<H2<7#'"'49.<7$..'>".$'U+,'!()'' !! !()'4$.F'!,"T8T$.'U+,'!()'Y5"H9"8+7=';$H$T8+7='"72' 6:0H$:$7F"8+7' !! >+7TH92<7#'c$:",-.' ' A#$72"' Copyright © 2014 by CIMdata, Inc. 74 Z+"H.'+U'!,+29TF'(<U$TCTH$')"7"#$:$7F' K)"#/;9$*-#$?)";'<<$:--"(*."-$:0?)"('<$@/<:-'<<$?')>")0*-;'$ "7<E2*$ !'&J=)$ ?&)=)$ !'&C<2=$"-L12;2:1$ Faster to Production Larger Market Share Increased Profitability Cost Reduction Premium Pricing Improved In-Service Operation Managing your intellectual assets throughout the complete lifecycle is critical!
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 75 !! d+9'T"77+F':"X<:<`$'R$7$_F.'RC'<:0,+5<7#'+7$'+U'F/$.$'M'<7' <.+H"8+7' !! A00HC<7#'7$W'F$T/7+H+#<$.'<7'+9FV+UV2"F$'W"C.'9.F'"HH+W.' C+9'F+'T,$"F$'$,,+,.'3'F"-$'R"2'2$T<.<+7.':+,$'o9<T-HC' !! !$+0H$'",$'"2$0F'"F'9.<7#'F++H.'<7T+,,$TFHC%F/$C'/"5$'F+'R$' F,"<7$2'<7'F/$'F++H.'3'F/$'0,+T$..$.' M'a$C'1"TF+,.' K'"?='E$9';D-"="+:'<E$*-#$?)";'<<'<$:-9'))'=*9'$ !1&+:1$ !'&21))1)$012*E&:&.-1)$ Copyright © 2014 by CIMdata, Inc. 76 1+,'49.<7$..'!$,U+,:"7T$' "72'Q00+,F97<8$.' 1+,'F/$'Q,#"7<`"8+7' 1+,'F/$'f.$,.' 1+,'F/$'!,+29TF'+,';$,5<T$' 1+,'!,+T$..'!$,U+,:"7T$' 4$7$_F.'+U'!()' 2*:-$@'-'V9$;*9'+"):'<$
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 77 !! !()'H+W$,.'T+.F.'' "! 6:0,+5$2='U".F$,'"TT$..'F+'T+7.<.F$7F'2"F"=':+,$'T+75$7<$7F'T+::97<T"8+7.' "! c$29T$2'2$.<#7i0,+29T8+7i.$,5<T$i:"<7F$7"7T$'T+.F.' "! ARH$'F+'$5"H9"F$':+,$'+08+7.' !! !()'0,+5<2$.':+,$'R9.<7$..'+00+,F97<8$.' "! @+F'+7HC'T+.F'."5<7#.J' !! (++-'U+,')QcY'R9.<7$..' !! )QcY':",-$F'./",$' !! )QcY'0,+_F' !! ?6Z?Yc'o9"H<FC' !! 1A;IYc'T+:0H$8+7' !! 4YIIYc'R9.<7$..' !! )QcY'+00+,F97<8$.' 4$7$_F.'U+,'49.<7$..'!$,U+,:"7T$'' K)"#/;9$=:>';3;='$;"<9$*-#$"??")9/-:.'<$ 0-91$ R&D Manufacturing After-Sales ?&)=)$ 100% 0% 50% FE2<''1C$?&)=)$ 51JE1C$?&)=)$ ?&)=)$FE2<''1C$ 8;$?<)=&91')$ Copyright © 2014 by CIMdata, Inc. 78 !! Y7"RH$.'<77+5"8+7='0,$2<TF"R<H<FC='T+:0"7C'x$X<R<H<FC='"72' R$v$,':"7"#$:$7F' "! c$.0+72':+,$'.W<sHC'F+'7$W'T/"HH$7#$.='7$W':",-$F.='$FTG' "! Z++2':"7"#$:$7F'2$0$72.'+7',"0<2'"TT$..'F+'U9HH'"72'90VF+V2"F$' <7U+,:"8+7' "! >+:0"7<$.'_,.F'F+'/",7$..'!()'W<HH',"<.$'R",,<$,.'+U'$7F,C'U+,'F/$<,' T+:0$8F+,.' "! Y7"RH$'T+::97<T"8+7.'W<F/'0",F7$,'T+:0"7<$.' "! ;900+,F'#H+R"H':"79U"TF9,$='"..$:RHC='+,'.$,5<T$' "! ;900+,F'#H+R"H'0,+29TF'$X$T98+7' 4$7$_F.'U+,'49.<7$..'!$,U+,:"7T$' Q:-$*+*:-<9$9D'$;"0?'.."-$ Companies who continue to ignore PLM will learn all about it from their biggest competitors
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 79 !! !()'$7"RH$.'j9"H<FC'A..9,"7T$''' "! f0/+H2'"',$09F"8+7'U+,'$XT$HH$7T$'"72',$H<"R<H<FC'F/,+9#/'0,+29TF'H<U$TCTH$' "! j9"H<FC'<:0"TF.'H$#"H='T+7F,"TF9"H='H<"R<H<FC='T+.F'."5<7#.='T+:0$885$='/9:"7' ,$.+9,T$='"72'$75<,+7:$7F"H'<..9$.' "! ;900+,F'F+F"H'o9"H<FC':"7"#$:$7F'<7<8"85$.'3'+F/$,'<7<8"85$.' 4$7$_F.'U+,'49.<7$..'!$,U+,:"7T$' N/*=:93$,-:.*.('<$ ISO 9000 Objectives: “To supply quality products that don’t come back, to customers who do.” David Hoyle—ISO 9000 Handbook TQM: Total Quality Management Copyright © 2014 by CIMdata, Inc. 80 !! !()'.0$$2.'R9.<7$..' "! j9<T-$,'R<22<7#'0,+29T$.':+,$'R9.<7$..' "! )+,$'"TT9,"F$'R<22<7#',$29T$.',<.-.'+U'H+.<7#'R$T"9.$'0,<T$.'",$'F++'/<#/'+,' +U'W<77<7#'97$T+7+:<T"H'W+,-' "! j9<T-$,'R9<H2VF+V+,2$,'R,<7#.'' $",H<$,'0"C:$7F.' "! Y",H<$,'.F",F'F+'0,+29T8+7':"C' ,$.9HF'<7'H+7#$,'0,+29T8+7',97.' "! 1".F$,'8:$VF+V:",-$F'H$"2.'F+'' #,$"F$,':",-$F'./",$'"72i+,'' /<#/$,':",#<7.' Y",HC'!,+29TF'67F,+29T8+7' c:+D')$?):;:-+E$="C')$;"<9<$ !,<T<7#' !,$:<9:' !'&C<2=$ FE='&G$ !'&C<2=$ ?&)=$ ?&9+1IIH1$ !'&C<2=$FE='&G$ !'&C<2=$ ?&)=$ 0-91$ Adapted from: Smith, Preston & Donald Reinertsen. Developing Products in Half the Time. Van Nostrand Reinhold. NY. 1991. #7'(1=$ !'-21$?&)=$ 4$ !'-21$ ?&)=$3CH7E=7.1$
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 81 !! !()'.900+,F.'<729.F,C',$#9H"8+7.'"72',$o9<,$:$7F.' "! 6729.F,C',$o9<,$:$7F.='$G#G='j;'PEEE='1bA='c+?;='*YYY='cYA>?']',$#9H"8+7.' "! Y75<,+7:$7F"H='/$"HF/='"72'."U$FC'T+7.<2$,"8+7.' !! !,+5<2$.'"TT$..'"7C'8:$='"7CW/$,$'F+'5"H<2'<7U+,:"8+7'"72' 0,+5$.'F/$'T"0"R<H<FC'F+'."8.UC',$#9H"F+,.' !! !()':"<7F"<7.'"'F,"T$"RH$'.C.F$:'+U',$T+,2' 4$7$_F.'U+,'49.<7$..'!$,U+,:"7T$' ,-#/<9)3$:<</'<$ “I+'F/$'+08:<.F='F/$'#H"..'<.'/"HU'U9HHG'I+'F/$' 0$..<:<.F='F/$'#H"..'<.'/"HU'$:0FCG'I+'F/$'$7#<7$$,=' F/$'#H"..'<.'FW<T$'".'R<#'".'<F'7$$2.'F+'R$.” -Anonymous Copyright © 2014 by CIMdata, Inc. 82 !! 6:0,+5$'T+,0+,"F$'T+::97<T"8+7.' !! ;900+,F'+,#"7<`"8+7"H'T/"7#$' !! AHH+W'9.$,'F+'$".<HC',$V9.$'0",F.='2$.<#7.='3'0,+T$..$.' !! c$V9.$'0,+5$7'2$.<#7.'W<F/'T+7_2$7T$' !! A5+<2'0,+F+FC0<7#'"72'F$.87#' !! A5+<2',$V9.<7#'U"<H9,$.'"72',$0$"87#'F/$'.":$'+H2':<.F"-$.' 4$7$_F.'U+,'F/$'Q,#"7<`"8+7' G(":#$)'^C")A$ “Up to 80% of the work done in an engineering department is identical or very similar to work done previously” From Research by Arthur D Little
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 83 !! Y7"RH$'2"F"'3':"7"#$:$7F'<7F$7.<5$'0,+T$..$.' !! !()'/$H0.'<7F$#,"F$'.+sW",$'"00H<T"8+7.' "! >Abi>AY='F$.F'.C.F$:.=')c!iYc!'.C.F$:.='Q[T$'"9F+:"8+7'F++H.='0,+29TF' T+7_#9,"F+,.='U+,:9H"8+7='",FW+,-'F++H.]"72':"7C=':"7C':+,$' "! Y7T+9,"#$.'9.$'+U'tR$.FV<7VTH"..u'T+:09F$,'"00H<T"8+7.' "! 4,<2#$.'F/$'<.H"72.'+U'"9F+:"8+7='<:0,+5$.'' ,$F9,7'+7'0,$5<+9.'<75$.F:$7F'<7'"00H<T"8+7.' !! !,+5<2$'R$v$,'2"F"'"TT$..'.$T9,<FC' "! ARH$'F+':+2$H'.$T9,<FC'R".$2'+7'F/$'+,#"7<`"8+7='' 0,+$TF.='9.$,.='$FTG' 4$7$_F.'U+,'F/$'Q,#"7<`"8+7' K)"(:#'$@):#+'<$*0"-+$*??=:;*."-<$ Copyright © 2014 by CIMdata, Inc. 84 !! !()'0,+5<2$.'"'T+7.<.F$7F'"TT$..'F+'2"F"'' "! Q7$'0H"T$'F+'H++-'U+,'<7U+,:"8+7' !! !,+5<2$.'./",$2'"TT$..'F+'2"F"' !! (<7-.'2"F"' "! 67F$,V2"F"',$H"8+7./<0.'0,+5<2$'"':+,$'T+:0H$F$'5<$W'+U'<7U+,:"8+7' "! !+W$,U9H'.$",T/'U"T<H<8$.%RC'"v,<R9F$.='R,+W.<7#='U9HH'F$XF',$F,<$5"H' "! p<.<R<H<FC'F+'"HH'0,+29TF'<7U+,:"8+7'F/,+9#/'"'T+::+7'.+9,T$' 4$7$_F.'U+,'f.$,.' KL2$:<$*d)*;.('$9"$/<')<$ “Everybody in the organization knows something about the product, but no one knows everything.” - John MacKrell, CIMdata
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 85 !! Y:0+W$,.'W+,-$,.' "! !,+5<2$.'$".C'"TT$..'F+'-7+WH$2#$'3'$X0$,8.$' "! 6:0,+5$.'0$,.+7"H'0,+29T85<FC' !! c$29T$.'R9,2$7'+U'"2:<7<.F,"85$'F".-.' "! A9F+:"F$.'F,"T-<7#' "! c$T+,2.'W/+='W/"F='W/$,$='W/$7='$FTG' "! A9F+:"8T"HHC'H<7-.',$H"F$2'<7U+,:"8+7'q$G#G='5<$W"RH$'' 2"F"'F+'#$+:$F,<T':+2$H=':+2$H.'F+'.0$T<_T"8+7.r' "! I,"7.U$,.'4Q).'F+'Yc!='"5+<2.',$V-$C<7#' "! )"7"#$.'T+7_#9,"8+7.='5$,.<+7.'"72',$5<.<+7.' !! Y7T+9,"#$.'9.$'+U'"'T+::+7'F$,:<7+H+#C' 4$7$_F.'U+,'f.$,.' e0?"C'):-+$9D'$")+*-:S*."-$C:9D$9D'$):+D9$:->")0*."-' Copyright © 2014 by CIMdata, Inc. 86 !! A5+<2'W+,-'+7'+R.+H$F$'<7U+,:"8+7' !! c$29T$'+00+,F97<FC'+U'W+,-<7#'+7'2"F"'F/"F'<.'R$<7#'T/"7#$2' "! A9F+:"8T"HHC'7+8UC'9.$,.'+U'T/"7#$.'3'0$72<7#'W+,-' !! AHH$5<"F$'+5$,/$"2'+U'Y7#<7$$,<7#'>/"7#$'c$o9$.F.'qY>c.r' "72'Y7#<7$$,<7#'>/"7#$'Q,2$,.'qY>Q.r' 4$7$_F.'U+,'f.$,.' `'#/;'$C*<9'#$'f")9<$ “About one third of our efforts are wasted in useless activities: Correcting errors Looking for things Finding out why things are late Checking suspect information Rectifying and reworking Apologising to customers for mistakes, poor quality and lateness.” John S Oakland—TQM
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 87 !! )"7"#$'<7U+,:"8+7'.F,9TF9,$.' !! c$F"<7'0,+29TF'5",<"7F.'' !! )"7"#$'0,+29TF'T/"7#$'0,+T$..$.' 4$7$_F.'U+,'F/$'!,+29TF'+,';$,5<T$' B"-9)"=$?)"#/;9$;"-V+/)*."-<$ “Y7#<7$$,.'H<-$'F+'.+H5$'0,+RH$:.G'6U'F/$,$'",$'7+' 0,+RH$:.'/"72<HC'"5"<H"RH$='F/$C'W<HH'T,$"F$'F/$<,' +W7'0,+RH$:..” -William Gibson Copyright © 2014 by CIMdata, Inc. 88 !! AT/<$5$'U".F$,',$.0+7.$'F+'T9.F+:$,'o9$,<$.' "! ;$",T/'"72'_72'2"F"' "! b<.T+5$,',$H"F$2'<7U+,:"8+7' !! 1"T<H<F"F$',"0<2'0,+29TF'<:0,+5$:$7F.'' $",HC'<7'0,+29TF'2$5$H+0:$7F'TCTH$' "! */$7'F/$'R<#'2$T<.<+7.'",$'7$$2$2' "! */$7'T+::<v$2'T+.F.'",$'/<#/'"72'' <7T9,,$2'T+.F.'",$'H+W' !! c$29T$'F/$'.$5$,<FC'+U'$,,+,.'"72'' 0,+29TF'T/"7#$.'H"F$'<7'F/$'0,+29TF'TCTH$' "! ($..'T+.F='2$H"C='2<.,908+7' "! c$29T$'T9.F+:$,'"77+C"7T$' 4$7$_F.'U+,'F/$'!,+29TF'+,';$,5<T$' ,0?)"('$;/<9"0')H<$?');'?."-$">$?)"#/;9<$%$<')(:;'<' 0-91$ R&D Manufacturing After-Sales ?&)=)$ 100% 0% 50% 51JE1C$?&)=)$
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 89 !! 1"T<H<F"F$'H+7#$,'0,+29T8+7',97.' "! >9F'8:$VF+V0,+29T8+7='8:$VF+VT+::<..<+7$2' "! 4$7$_F'U,+:'0,+_F':",#<7'+7'"22<8+7"H'0,+29T8+7' "! Z"<7'5"H9$'U,+:'H",#$,':",-$F'./",$'U+,'F/$'0,+29TF' !! >9F'0H"7F'2+W7V8:$'W<F/'!()'"72'0,+$TF':"7"#$:$7F' "! 6U'F/$'t0,+29TFu'<.'"'0H"7F'+,'U"T<H<FC='T9F'7+7V0,+29T85$'8:$' "! Q00+,F97<FC'F+'<:0,+5$'0H"77$2':"<7F$7"7T$' !! 1"T<H<F"F$'/"72V+y'+U'0,+29TF'2"F"' "! A'0$F,+T/$:<T"H'0H"7F'+W7$,V+0$,"F+,'$.8:"F$.'F/$'T+.F'+U':+5<7#' <7U+,:"8+7'R$FW$$7'/++-V90'3'T+::<..<+7<7#'<7F+'+0$,"8+7.'"F'z&E':<HH<+7' 4$7$_F.'U+,'F/$'!,+29TF'+,';$,5<T$' !*;:=:93$?)"#/;."-$*-#$0*:-9'-*-;'$ Copyright © 2014 by CIMdata, Inc. 90 Design Maximize Innovation Manage Data & Processes Drive Convergence 4$7$_F.'U+,'49.<7$..'!,+T$..'' KL2H<$'f';9<$"-$?)"#/;9$#'('="?0'-9' Adapted from PTC Y-2(&]$ N1:17)1$0&$$ !'&C<2I&E$ Intellectual Asset Deliverable Asset
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 91 4$7$_F.'U+,'49.<7$..'!,+T$..'' KL2H<$'f';9<$"-$?)"#/;9$#'('="?0'-9$ Design Maximize Innovation Y-2(&]$ N1:17)1$0&$$ !'&C<2I&E$ Intellectual Asset Deliverable Asset All 3 Components of PLM are Essential to Maximize Value Collaborate Shorten Cycle Time Time-to-Mfg. Manage Data & Processes Drive Convergence Copyright © 2014 by CIMdata, Inc. 92 !! !,+5<2$.'"'U+,:"H':$T/"7<.:'F+'$5"H9"F$'2$.<#7.'"F':"+,' :<H$.F+7$.' !! AHH+W.':"7C'9.$,.'F+'.$$'T+:0H$X'2"F"'3':"-$'T+::$7F.'3' R".$'2$T<.<+7.'+7'F/"F'2"F"' "! c$5<$W'F/$'2$.<#7',"F/$,'F/"7':$,$HC'<F.'2+T9:$7F"8+7'q$G#G='2,"W<7#.r' "! AHH+W'9.$,.'W<F/+9F'",FW+,-'"00H<T"8+7.'F+'.$$'2$.<#7.' !! ;900+,F.',$5<$W'F$":.'/"5<7#'"'T+HH$T85$'T+:0$F$7TC' #,$"F$,'F/"7'F/"F'+U'F/$'2$.<#7$,.' "! YG#G='<7TH92$',$0,$.$7F"85$.'+U':",-$87#='09,T/".<7#='' :"79U"TF9,<7#='.$,5<T<7#='F$.F='<7.0$T8+7=',$H<"R<H<FC='' o9"H<FC'"..9,"7T$' 4$7$_F.'U+,'49.<7$..'!,+T$..'' 89)'*0=:-'$#'<:+-$)'(:'C<$*-#$*??)"(*=<$
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 93 !! )"-$'T/"7#$.'$",H<$,'<7'F/$'0,+T$..' "! 6:0,+5$2'"TT$..'F+'2$.<#7'<7U+,:"8+7' "! *+,-'W<F/':+,$'90VF+V2"F$'<7U+,:"8+7' "! ;900+,F'T+7T9,,$7F'0,+T$..$.' !! c$29T$'T+.F'+U':"7"#<7#'"72'F,"T-<7#'T/"7#$.' !! Y.F"RH<./'3':"<7F"<7'0,+T$29,$.'U+,'F/$'<2$78_T"8+7=' 2+T9:$7F"8+7=',$5<$W'3'"00,+5"H'+U'"HH'T/"7#$.'"T,+..' W/+H$'0,+29TF'H<U$'TCTH$' !! A5+<2'F/$'T+.F'+U'H"F$'T/"7#$.' 4$7$_F.'U+,'49.<7$..'!,+T$..'' ,0?)"('$;D*-+'$?)";'<<:-+$ Copyright © 2014 by CIMdata, Inc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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 97 !! !,+29TF.' "! (",#$'"..+,F:$7F'+U'U++2'0,+29TF.' !! 4$7$_F.' "! I<:$'F+'2$5$H+0'H"R$H.',$29T$2'U,+:'B^'F+'L'2"C.'29$'F+'$",H<$,'5<.<R<H<FC'+U' ,$T<0$'<7U+,:"8+7' "! 67T,$".$2'0,+29T85<FC'W/<H$'2$T,$".<7#'0,+29TF'T+.F' "! >"7'7+W'F,"T-'.900H<$,'T$,8_T"8+7='T+,,$T85$'"T8+7',$0+,F.='0H"7F'H+T"8+7.=' "72'0,+29TF.'"72'.0$T<_T"8+7.'<7.F"7FHC' ?$<7`='f;A' KL2$@'-'V9<$'X*0?='193?:;*=$>")$9D'$!%&$:-#/<9)3$ Copyright © 2014 by CIMdata, Inc. 98 !! I/$'<7F$#,<FC'+U'<7U+,:"8+7'' "72'$y$T85$7$..'+U'F/$' +,#"7<`"8+7'",$'H<7-$2' "! 67F$#,<FC'|'"TT9,"TC'' "72'T+:0H$F$7$..'+U'' F/$'<7U+,:"8+7'C+9'' 9.$'F+':"-$'2$T<.<+7.' "! Yy$T85$7$..'|' F/$'"R<H<FC'F+',$.0+72' "TT9,"F$HC'"72'' o9<T-HC' !()'>"7'?"5$'A';<#7<_T"7F'6:0"TF'' G;;/)*;3$%$;"0?='9'-'<<$">$*-$")+*-:S*."-H<$:->")0*."-$:<$;):.;*=$ Adapted from ICM’s CMII materials. @8#/+4(#"+A(&)+')(4&5*+ 4#B/.<(/+;#5(>#+ 5(>'2#*#+-/4+-55&)-*#C+++
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 109 !! !/".$2'<:0H$:$7F"8+7' !! 1<F'F+',$o9<,$:$7F.'W<F/'x$X<R<H<FC' F+'.900+,F'U9F9,$',$o9<,$:$7F.' !! >+7.$7.9.'":+7#'-$C'.F"-$/+H2$,.' !! ATT$0F"7T$'+U'T/"7#$'RC'+F/$,.' Balance! point! Complete Consensus! Balancing Speed with Thoroughness 6:0H$:$7F"8+7'4"H"7T<7#'ATF' i"/$-''#$9"$V-#$9D'$?)"?')$@*=*-;'$>")$3"/)$")+*-:S*."-$ Maximum Speed! of Implementation! Copyright © 2014 by CIMdata, Inc. 110 !! >9HF9,"H'T/"7#$%?"=:.;*=$@*d='<$C:==$D*??'-$ "! )$F/+2.'+U'2+<7#'W+,-'"72'"HH+T"87#'U972<7#' "! Q,#"7<`"8+7"H'.F,9TF9,$.='F".-'"..<#7:$7F.'"72',$.0+7.<R<H<8$.' !! ;T+0$'+U'<:0H$:$7F"8+7':9.F'R$'TH$",'"72'<7'.F"#$.'.+'F/$' +,#"7<`"8+7':"C'"29.F' !! c$o9<,$.'"T85$'$X$T985$'.900+,F'3'<75$.F:$7F' Q,#"7<`"8+7"H'6..9$.' G$0*]")$:0?'#:0'-9$9"$</;;'<<1)'0'0@')$9D'$;")?")*9'$;/=9/)'$ The limiting factor isn’t technology. It’s the ability of people to make process changes!
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copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 111 !$+0H$'c$.<.F'>/"7#$' QD3$;D*-+'$:<$<"$#:P;/=91:9$9*A'<$.0'$I*-#$0"-'3JU$ A2H$,='!"9H';G'"72'A",+7'gG';/$7/",G'G#*?.-+$i"/)$M';D-"="+:;*=$&*<'j$MD'$W)+*-:S*."-*=$BD*=='-+'G'' ;H+"7')"7"#$:$7F'c$5<$W='p+HG'MD='@+G'&='00G'D^VML='&PPEG' Culture' Strategy' Organization' Practices' Skills' Years' Small'Weeks'Months' Large' Time to Adjust! Level of Learning Required' Magnitude of Planned Change! Copyright © 2014 by CIMdata, Inc. 112 Neutral Zone BeginningEnding c$"T8+7'F+'>/"7#$'@$#"85$HC';$$7' N/:;A=3$"(');"0:-+$9D:<$:<$;):.;*=$9"$</;;'<<$$ E N E R G Y TIME Status Quo Adapted from: Kübler-Ross, Elisabeth. “On Death and Dying”. Touchstone. NY. 1969. And: Bridges, William. Surviving Corporate Transition: Rational Management in a World of Mergers, Layoffs, Start-Ups, Takeovers, Divestitures, Deregulations, and New Technologies. Doubleday. NY. 1988. Testing Acceptance Stunned Paralysis Denial Anger, Rage Bargaining Depression
57.
!"#$%&'()*&+$ !""#$%$&'(')*+'$,--"(*."-$!")/012*3$4567$ !"#$%^L' This presentation is
copyright © 2014 by CIMdata, Inc. Clip art may be copyrighted. No use, reproduction or modification is permitted without prior written permission. CIMdata! is a registered trademark of CIMdata, Inc. Copyright © 2014 by CIMdata, Inc. 113 Neutral Zone BeginningEnding c$"T8+7'F+'>/"7#$'@$#"85$HC';$$7' N/:;A=3$"(');"0:-+$9D:<$:<$;):.;*=$9"$</;;'<<$$ E N E R G Y TIME Status Quo Testing Acceptance Stunned Paralysis Denial Anger, Rage Bargaining Depression Adapted from: Kübler-Ross, Elisabeth. “On Death and Dying”. Touchstone. NY. 1969. And: Bridges, William. Surviving Corporate Transition: Rational Management in a World of Mergers, Layoffs, Start-Ups, Takeovers, Divestitures, Deregulations, and New Technologies. Doubleday. NY. 1988. Copyright © 2014 by CIMdata, Inc. 114 >9HF9,"H'>/"7#$')"7"#$:$7F' MD'$0"<9$;):.;*=$O/'<."-$9D*9$0/<9$@'$*-<C')'#$k$$ Why should I care?
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