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James Kitchener 01604 646926 Kitchenerjm@aol.co.uk
James Kitchener
14 Doves Lane  Moulton, Northampton, NN3 7TA
Home:01604 646926 Mob: 07850106037  kitchenerjm@aol.co.uk
Youth and Community Services Manager/Consultant
A recognized expert specializing in managing strategic and operational youth and community
partnerships, programs and projects and experienced in developing, defining, designing,
developing and delivering quality assurance practices within youth and community sector.
A positive, proactive and results-driven manager specializing in developing youth, community and
education partnerships. Diverse background in the creation and execution of innovative award- winning
projects set within diverse communities including refugees, asylum seekers, faith communities, single
gender groups and young people with disabilities. Impressive record of successful funding bids, acute
cultural awareness and sensitivity, an understanding of equal opportunities, safeguarding and health
and safety legislation. Enjoys being part of a team as well as managing, motivating and training staff,
volunteersand student placements. Possesses excellent communication and negotiation skills and the
ability to build and maintain beneficial relationships. Dedicated to holistic continual professional
development for self and others.
CORE COMPETENCIES
Project and Program Management  Youth/School and Community Partnerships  Training and
Development  Quality Assurance  Fundraising and Bidding  Cultural Awareness and Sensitivity
 Communication  Negotiation, Advocacy & Consultation  Informal Education & Accreditation.
EXPERIENCES AND ACHIEVEMENTS
HR Manager Area Camden Aug 17 – Present
Embedding organizational policies and procedures, development of staff workforce plan, staff training,
development and management. Supervisions and appraisals. Recruitment and selection, performance
management, monitoring, evaluating and auditing the quality of HR services. Triangulation of HR services
to meet quality assurance policies and procedures and compliance with OFTED.
Self Employed Programme Consultant May 2017 – Sept 17
Programme development, bid writing and fundraising, risks assessments, marketing of summer activity
programme for Martial Arts Academy of Excellence Northampton
Self Employed Development Manager Assist Care Team (ACT) July 2015 – May 2017
Continuous review and development of strategic and operational processes that enable continuous
improvement in the implementation of ACT business plan. Development of active engagement from
stakeholders to support, monitor and evaluate the delivery of quality services and educational programs.
Research and submit applications for contracts and tenders for young people in their transition to
independent living.
 Successful 4-year tender to NCC for AssistCare to supportyoung people leaving care
Service Manager Brook Bedfordshire July 2015 - Sept 2016
Managing strategic and operational business as usual in the development and delivery of sexual health
services for young people. Managing transitional change and the integration of services between Brook,
Terrance Higgins Trust, Bedfordshire Councils and Cambridge Community Health Services. Stakeholder
and partnership management in the implementation of strategic and operational change management plan
including, TUPE, communications, networking, safeguarding and clinical services. Management of Office
and Clinical Managers and staff teams of up to 25.
 Successful managementoftransition of services with Cambridge CommunityServices
 Part of team to successful tender for sexual health education services across Bedfordshire
Consultant Area Camden Oct 2015 - Aug 2016
Reviewing and streamlining of organizational policies and procedures to ensure continuous improvement in
service development and delivery. Monitoring and evaluating services against Ofsted requirements and
James Kitchener 01604 646926 Kitchenerjm@aol.co.uk
legislation. Staff development and management.
 Supported successful Outstanding Ofsted Inspection.
Children/Young Peoples Service Development Manager MNDA May 2015 - July 2015
Review of existing and potential children’s and young people services and the production of strategic young
people’s service plan for Directors Team (DT). Research, review and assessment of existing programs and
report of recommendations for potential development of services
 Provision of detailed scoping reportand children and young people’s business plan for DT
Community Development Officer NBA Feb 2014 - May 2015
Review of service delivery and production of report on contracted Service Level Agreement (SLA) KPIs
with NCC. Impact and assessment of services delivered and the production of future business plan. To
develop and engage with BME community groups to support the implementation of quality services that
meet community needs and interest.
 Successful completion ofNCC projectcontract meeting all KPIs.
 Provision of detailed information,advice and guidance business case
 Successful funding application to develop health services within BME communities
Project Manager Kings Corner Project Mar 2013 - Feb 2014
General operational and strategic management of services against mission statement and contractual
requirements. Development and implementation of quality assurance processes to monitor impact of services
against KPIs. Production of funding bids to commissioned, grant and trust foundations. Financial
management of petty cash, day books and accountancy systems authorizing payments and producing
financial projections.
 Securing in excess of £260k funding
 Integrated working developmentbetween statutory, third sector and business partners
Self Employed TAG Youth Work Development and Consultancy Sept 2009 - Feb 2013
Capacity building and development of third sector youth provision and business plans. Design and
implementation of training and business development for third sector youth services. Training registrar GPs,
youth workers, young people and management committees in quality assurance, youth work and bid writing.
Production and submission funding bids to support third sector development and capacity, including coaching
and mentoring. Development, delivery and management of issue based projects. Community and youth
integration and accreditation.
 Developmentof1st
Muslim young mens youth forum and award winning Muslim young women’s group
 3 x First Lightaward nominated film projects
 Production of countywide PHSE secondaryschools resource pack “Exploring terrorism and extremism,for
young people by young people”
Area Commissioner Northamptonshire County Council Jan 2006 - Aug 2009
Third sector youth training, capacity building and development. Implementation of NCCs strategic youth work
plans, including developing service level agreements and contracts. Networking, partnership development
and communications, relationship building between statutory and third sector organisations. Quality
assurance management and development; developed NCCs QA, monitoring and evaluation processes
linking strategy to operations.
 Increased Northampton,South Northants and Daventry from 13 to over 80 small grants over 3-year period
 Developed NCCs Youth Small Grant quality assurance processes
 Production of NCC Small Grant magazine highlighting third sector success
Project Manager Saffron Young Peoples Project Jun 2005 - Jan 2006
Operational and strategic development and management, stakeholder and partnership management,
development of management processes to improve communications, quality and risks in relation to direct
service delivery. Staff management and development, training, skills analysis, supervisions and
teambuilding. Budget management and fundraising
 Identified shortfalls in existing funding plans and developed new financial protocols.
Youth Worker Northamptonshire County Council Jun 2000 - Jun 2005
Community, partnership and stakeholder development in service operations and delivery. Program and
project development and delivery. Stakeholder consultation providing needs and interests led services.
James Kitchener 01604 646926 Kitchenerjm@aol.co.uk
Accreditation and training development opportunities for young people. Integrating young people services,
improving community and youth relations and cohesion through development of faith, culture, ability youth
projects. Implementation of pilot project files (quality assurance). Management of part time and voluntary
staff and practice tutor for BA and MA youth work students.
 Winner of communityPolice Awards for outstanding communityachievement
 Implementation ofOfsted good practice project folders
 Developed South Northant’s firstYouth Forum and first British Youth Parliament Member
 Introduced Youth Achievement Awards to county supporting Northampton’s firstGold Award
Area Youth Worker Warwickshire County Council Jul 1998 - Jun 2000
Curriculum development across Nuneaton and Bedworth within statutory and third sector youth
services. Youthwork development and project management.
 DevelopmentofNuneaton and Bedworths firstYouth Festival
 Developed and implemented Warwickshire CountyCouncil’s Curriculum Matrix
Project Coordinator Keresley Village Detached Youth Work Project Jul 1997 - Jul 1998
Strategic and operational development, staff development management, recruitment, supervision
and training, partnership development and networking with statutory and third sectors youth services.
 SRB Gold standard award for ‘Outstanding Performance in ProjectDelivery’
EDUCATION
BaHons Applied Social and Community Studies, 2:1, University College, Northampton, 1996/97
DipHe Youth and Community Development, De Montfort University, Leicester,
1994/96 Diploma Connexions PA, De Montfort University, Leicester, modules 1 to 6,
2003/04 Diploma in Quality Assurance (CQI), University College Northampton, 2007
Certificate in Training, Institute of Training and Occupational Learning, 2009-10
Prince2 (AMPG) Foundation, 2014
HSE 1
st
Aid Instructor, 2014
Business Analysis Foundation BCS, 2017 (Exam booked)
NVQ 7 Leadership and Management (Current studies)
TRAINING COURSES
Child Protection 2013
Designated Child Protection Officer 2013
Safer Recruitment 2013
Train the trainer alcohol awareness 2011
Equality and Diversity 2008
Common Assessment Framework 2008
INTEREST
My strong Christian faith hasbenefited from the fruitof my career.Ihelped develop our ChurchesMen’s
Fellowship group. This group helped me to deepen their faith and develop its outworking in Christian
love producing a loving supportive group. Practically this involved planning various meetings,
residentials and outreach events. I have been a PCC member for Moulton Parish Church and sat on
the BuildingsCommittee. I enjoyfamily time, taking my children to various eventsincluding horse riding,
music and golf. I enjoy playing golf and attending football matches. Iam a member of Moulton Working
Men’s Club cribbage team and have developed Church links with the Working Mens Club. I enjoy
reading and writing and have contributed many articles to Moulton Parish Church Magazine. I enjoy
travelling both nationally and internationally, exploring different cultures and ways of life.

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James kitchener cv_dec 2017

  • 1. James Kitchener 01604 646926 Kitchenerjm@aol.co.uk James Kitchener 14 Doves Lane  Moulton, Northampton, NN3 7TA Home:01604 646926 Mob: 07850106037  kitchenerjm@aol.co.uk Youth and Community Services Manager/Consultant A recognized expert specializing in managing strategic and operational youth and community partnerships, programs and projects and experienced in developing, defining, designing, developing and delivering quality assurance practices within youth and community sector. A positive, proactive and results-driven manager specializing in developing youth, community and education partnerships. Diverse background in the creation and execution of innovative award- winning projects set within diverse communities including refugees, asylum seekers, faith communities, single gender groups and young people with disabilities. Impressive record of successful funding bids, acute cultural awareness and sensitivity, an understanding of equal opportunities, safeguarding and health and safety legislation. Enjoys being part of a team as well as managing, motivating and training staff, volunteersand student placements. Possesses excellent communication and negotiation skills and the ability to build and maintain beneficial relationships. Dedicated to holistic continual professional development for self and others. CORE COMPETENCIES Project and Program Management  Youth/School and Community Partnerships  Training and Development  Quality Assurance  Fundraising and Bidding  Cultural Awareness and Sensitivity  Communication  Negotiation, Advocacy & Consultation  Informal Education & Accreditation. EXPERIENCES AND ACHIEVEMENTS HR Manager Area Camden Aug 17 – Present Embedding organizational policies and procedures, development of staff workforce plan, staff training, development and management. Supervisions and appraisals. Recruitment and selection, performance management, monitoring, evaluating and auditing the quality of HR services. Triangulation of HR services to meet quality assurance policies and procedures and compliance with OFTED. Self Employed Programme Consultant May 2017 – Sept 17 Programme development, bid writing and fundraising, risks assessments, marketing of summer activity programme for Martial Arts Academy of Excellence Northampton Self Employed Development Manager Assist Care Team (ACT) July 2015 – May 2017 Continuous review and development of strategic and operational processes that enable continuous improvement in the implementation of ACT business plan. Development of active engagement from stakeholders to support, monitor and evaluate the delivery of quality services and educational programs. Research and submit applications for contracts and tenders for young people in their transition to independent living.  Successful 4-year tender to NCC for AssistCare to supportyoung people leaving care Service Manager Brook Bedfordshire July 2015 - Sept 2016 Managing strategic and operational business as usual in the development and delivery of sexual health services for young people. Managing transitional change and the integration of services between Brook, Terrance Higgins Trust, Bedfordshire Councils and Cambridge Community Health Services. Stakeholder and partnership management in the implementation of strategic and operational change management plan including, TUPE, communications, networking, safeguarding and clinical services. Management of Office and Clinical Managers and staff teams of up to 25.  Successful managementoftransition of services with Cambridge CommunityServices  Part of team to successful tender for sexual health education services across Bedfordshire Consultant Area Camden Oct 2015 - Aug 2016 Reviewing and streamlining of organizational policies and procedures to ensure continuous improvement in service development and delivery. Monitoring and evaluating services against Ofsted requirements and
  • 2. James Kitchener 01604 646926 Kitchenerjm@aol.co.uk legislation. Staff development and management.  Supported successful Outstanding Ofsted Inspection. Children/Young Peoples Service Development Manager MNDA May 2015 - July 2015 Review of existing and potential children’s and young people services and the production of strategic young people’s service plan for Directors Team (DT). Research, review and assessment of existing programs and report of recommendations for potential development of services  Provision of detailed scoping reportand children and young people’s business plan for DT Community Development Officer NBA Feb 2014 - May 2015 Review of service delivery and production of report on contracted Service Level Agreement (SLA) KPIs with NCC. Impact and assessment of services delivered and the production of future business plan. To develop and engage with BME community groups to support the implementation of quality services that meet community needs and interest.  Successful completion ofNCC projectcontract meeting all KPIs.  Provision of detailed information,advice and guidance business case  Successful funding application to develop health services within BME communities Project Manager Kings Corner Project Mar 2013 - Feb 2014 General operational and strategic management of services against mission statement and contractual requirements. Development and implementation of quality assurance processes to monitor impact of services against KPIs. Production of funding bids to commissioned, grant and trust foundations. Financial management of petty cash, day books and accountancy systems authorizing payments and producing financial projections.  Securing in excess of £260k funding  Integrated working developmentbetween statutory, third sector and business partners Self Employed TAG Youth Work Development and Consultancy Sept 2009 - Feb 2013 Capacity building and development of third sector youth provision and business plans. Design and implementation of training and business development for third sector youth services. Training registrar GPs, youth workers, young people and management committees in quality assurance, youth work and bid writing. Production and submission funding bids to support third sector development and capacity, including coaching and mentoring. Development, delivery and management of issue based projects. Community and youth integration and accreditation.  Developmentof1st Muslim young mens youth forum and award winning Muslim young women’s group  3 x First Lightaward nominated film projects  Production of countywide PHSE secondaryschools resource pack “Exploring terrorism and extremism,for young people by young people” Area Commissioner Northamptonshire County Council Jan 2006 - Aug 2009 Third sector youth training, capacity building and development. Implementation of NCCs strategic youth work plans, including developing service level agreements and contracts. Networking, partnership development and communications, relationship building between statutory and third sector organisations. Quality assurance management and development; developed NCCs QA, monitoring and evaluation processes linking strategy to operations.  Increased Northampton,South Northants and Daventry from 13 to over 80 small grants over 3-year period  Developed NCCs Youth Small Grant quality assurance processes  Production of NCC Small Grant magazine highlighting third sector success Project Manager Saffron Young Peoples Project Jun 2005 - Jan 2006 Operational and strategic development and management, stakeholder and partnership management, development of management processes to improve communications, quality and risks in relation to direct service delivery. Staff management and development, training, skills analysis, supervisions and teambuilding. Budget management and fundraising  Identified shortfalls in existing funding plans and developed new financial protocols. Youth Worker Northamptonshire County Council Jun 2000 - Jun 2005 Community, partnership and stakeholder development in service operations and delivery. Program and project development and delivery. Stakeholder consultation providing needs and interests led services.
  • 3. James Kitchener 01604 646926 Kitchenerjm@aol.co.uk Accreditation and training development opportunities for young people. Integrating young people services, improving community and youth relations and cohesion through development of faith, culture, ability youth projects. Implementation of pilot project files (quality assurance). Management of part time and voluntary staff and practice tutor for BA and MA youth work students.  Winner of communityPolice Awards for outstanding communityachievement  Implementation ofOfsted good practice project folders  Developed South Northant’s firstYouth Forum and first British Youth Parliament Member  Introduced Youth Achievement Awards to county supporting Northampton’s firstGold Award Area Youth Worker Warwickshire County Council Jul 1998 - Jun 2000 Curriculum development across Nuneaton and Bedworth within statutory and third sector youth services. Youthwork development and project management.  DevelopmentofNuneaton and Bedworths firstYouth Festival  Developed and implemented Warwickshire CountyCouncil’s Curriculum Matrix Project Coordinator Keresley Village Detached Youth Work Project Jul 1997 - Jul 1998 Strategic and operational development, staff development management, recruitment, supervision and training, partnership development and networking with statutory and third sectors youth services.  SRB Gold standard award for ‘Outstanding Performance in ProjectDelivery’ EDUCATION BaHons Applied Social and Community Studies, 2:1, University College, Northampton, 1996/97 DipHe Youth and Community Development, De Montfort University, Leicester, 1994/96 Diploma Connexions PA, De Montfort University, Leicester, modules 1 to 6, 2003/04 Diploma in Quality Assurance (CQI), University College Northampton, 2007 Certificate in Training, Institute of Training and Occupational Learning, 2009-10 Prince2 (AMPG) Foundation, 2014 HSE 1 st Aid Instructor, 2014 Business Analysis Foundation BCS, 2017 (Exam booked) NVQ 7 Leadership and Management (Current studies) TRAINING COURSES Child Protection 2013 Designated Child Protection Officer 2013 Safer Recruitment 2013 Train the trainer alcohol awareness 2011 Equality and Diversity 2008 Common Assessment Framework 2008 INTEREST My strong Christian faith hasbenefited from the fruitof my career.Ihelped develop our ChurchesMen’s Fellowship group. This group helped me to deepen their faith and develop its outworking in Christian love producing a loving supportive group. Practically this involved planning various meetings, residentials and outreach events. I have been a PCC member for Moulton Parish Church and sat on the BuildingsCommittee. I enjoyfamily time, taking my children to various eventsincluding horse riding, music and golf. I enjoy playing golf and attending football matches. Iam a member of Moulton Working Men’s Club cribbage team and have developed Church links with the Working Mens Club. I enjoy reading and writing and have contributed many articles to Moulton Parish Church Magazine. I enjoy travelling both nationally and internationally, exploring different cultures and ways of life.