1. James Edward Brown
28 Mountain View Drive, Keene, NH 03431
Home: 603-903-0613 Cell: 716-912-8198
jebrown1313@yahoo.com
Summary
Experienced professional with over twenty five (25) years of commercial credit, collections, accounts receivable and
customer facing responsibilities in the consumer products and food industries who thrives in a fast-paced and competitive
environment.
Highlights
Domestic and international credit and collections experience Accounting and finance background
Extensive knowledge of the food industry Solid analytical and forecasting skills
Decisive leader Budgetary and planning expertise
Skilled communicator Organizational design specialist
Advanced negotiation and dispute resolution skills Extensive Letter of Credit experience
Accomplishments
Successfully reorganized Credit and A/R departments to improve efficiencies, controls, staff effectiveness
Established succession planning process, quarterly personnel reviews, weekly staff meetings
Implemented proactive collection strategy to reduce customer delinquency
Sponsored successful transition and integration of accounts receivable functions to Oracle
Increased departmental knowledge of Uniform Commercial Code requirements and related security documents
Established trade benefits function including development of process, field implementation, tracking, payment
Assisted with the development of Direct Import program
Proven track record of reducing customer delinquency, DSO and bad debt expense
Extensive hands on experience and GAAP knowledge in the areas of A/R, G/L and SOX compliance
Served on and chaired numerous bankruptcy committees
Proficient with Excel, Word, Power Point, Access, Outlook
Experience
Accountemps - A Robert Half Company – Manchester, NH March, 2014 to Present
Assignment: Accounts Receivable Manager - United Natural Food, Inc. - East Region– Chesterfield, NH
Manager of Account Receivable Department - Responsible for overseeing the daily activities of the collection and risk
assessment functions. Department comprised of twenty (20) people assigned to two (2) functional teams. Over 5,000
customers including Whole Foods, Ahold, Wegmans plus additional national/regional chains and independent retailers,
average account receivable balance in excess of $200 million, average DSO - 32 days.
Primary responsibilities include supervision of departmental staff, collection of accounts receivable balances when due,
review and reconciliation of customer deductions/short payments, risk assessment of new and existing customers including
credit limit recommendations, setup and maintenance of specific billing parameters in order management system,
preparation and maintenance of departmental policies and procedures, monthly review of potential bad debt exposure
including workout recommendations and monitoring of bankruptcy notices to ensure prompt submission of Proofs of
Claims.

2. James Edward Brown
C & S Wholesale Grocers, Inc. – Keene, NH July, 2006 to December, 2013
Senior Manager - Account Receivable & Customer Accounting
Departmental head of Account Receivable and Customer Accounting Department - Responsible for the
Credit, Collections, Customer Accounting and Customer Setup functions. Department comprised of thirty (30) people
assigned to three (3) functional teams. Annual sales in excess of $20 billion, over 2,000 customers including Ahold, Target,
CVS and other national/regional chains, average account receivable balance in excess of $500 million, average DSO - 10
days.
Primary responsibilities included the extension of credit, financial statement analysis, assessment of collateral, monitoring
of credit risk, collection of accounts receivable balances when due, application of cash receipts on a timely basis,
reconciliation of customer deductions/short payments, daily initialization of direct debit process, contract review, setup and
maintenance of billing parameters in order management system, general ledger reconciliations, manual billings, analysis and
forecasting of accounts receivable metrics and the periodic review and updating of departmental policies and procedures.
Fisher-Price – East Aurora, NY April, 1982 to March, 2006
Director - Trade Financial Services
Departmental head of Trade Financial Services Department - Responsible for the Credit, Collections, Cash Application and
Customer Benefits functions. Department comprised of eighteen (18) people assigned to three (3) functional teams. Annual
sales in excess of $1.2 billion, over 500 customers including Wal Mart, Target, Toys R Us and other national/regional chains,
average account receivable balance in excess of $100 million, average DSO 40 days.
Primary responsibilities included extension of credit, assignment of credit lines, monitoring of domestic and international
credit risk, collection of accounts receivable balances when due, application of cash receipts on a timely basis, reconciliation
of customer deductions/short payments, preparation, presentation, forecasting and payment of trade customer incentive
programs, recommendation and implementation of closeout pricing, analysis and forecasting of accounts receivable metrics
and the periodic review and updating of departmental policies and procedures.
Education
Canisius College – Buffalo, NY
BA: Business Administration
GPA: 3.7
Advanced coursework and internships
Other
Member of the National Association of Credit Management (NACM)
References are available upon request