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Jakiyah Brooks
10805 S Lowe Ave 312-824-1576
Chicago, IL 60628 kiyahjbrooks@yahoo.com
OBJECTIVE
To better my current skills and make significant contributions that will leads to company profitability and personal
career growth
EDUCATION
The Art Institute of Chicago,Chicago,IL
EXPERIENCE
Teavana
www.teavana.com
VIsual Team Lead Chicago,IL May 2016-Current
• Maintain personal sales levels and have the ability to drive store results through others.
• Serve as manager on duty in addition to opening and closing the store in accordance with company
standards.
• Consistently provides quality beverages for all customers by adhering to all recipes standards and
provides samples according to recipe specification.
• Maintain visual displays and adjusts visual presentation to consistently ensure proper product placement;
including markdowns and other company visual campaigns.
• Ensures store is a neat, clean and safe environment for all partners and customers at all times by
implementing a cleaning schedule for the store.
• Responsible for training all team members and team leads on the responsibilities of visual presentation
standards.
Team Member Chicago, IL Oct 2015- Current
• Make tea for the guest to their liking.
• Answering all of the questions about the teas, teapots, and etc.
• Make sure the guests have everything they need before leaving the store.
• Responsible for customer service.
• Created displays.
• Helped on the front line (Cashier)
• Clean and Maintain a clean tea store
Burr Oak Blue Island, IL Jul 2015-Oct 2015
www.burroak.com
Cook
Conducted preliminary food preparation.
• Prepared and cooked menu items.
• Responsible for setting up serving lines, garnishing food items, and applying food protection and
sanitation measures.
• Responsible for receiving and properly storing supply shipments.
HMSHost Chicago, IL Nov 2014-May 2015
www.hmshost.com
Cook
Prepared an extensive assortment of breakfast, lunch and dinner meals; rotating on a weekly basis, including
pizza, sancwiches, salads, soups, special-order burgers and breakfast orders
• Created breakfast pastries and breads for lunch specials.
• Prepped for the next day's shift.
• Maintain the food stations by cleaning and sanitatizing.
Target Oak Lawn,IL Aug 2012-Dec 2013
www.target.com
Sales Floor/Cashier
Worked on the sales floor in mornings and afternoons
• Helping guests with what they needed with a smile
• Handled cashiering, ringing up the guests items with little to no conversation
• Suggesting the guest of the items they may want if ask
HONORS AND AWARDS
ServSafe Certificate of Completion for Sanitation and Safety, 2010
ServSafe Certificate of Completion for Sanitation and Safety, 2014

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Jakiyah Brooks 1

  • 1. Jakiyah Brooks 10805 S Lowe Ave 312-824-1576 Chicago, IL 60628 kiyahjbrooks@yahoo.com OBJECTIVE To better my current skills and make significant contributions that will leads to company profitability and personal career growth EDUCATION The Art Institute of Chicago,Chicago,IL EXPERIENCE Teavana www.teavana.com VIsual Team Lead Chicago,IL May 2016-Current • Maintain personal sales levels and have the ability to drive store results through others. • Serve as manager on duty in addition to opening and closing the store in accordance with company standards. • Consistently provides quality beverages for all customers by adhering to all recipes standards and provides samples according to recipe specification. • Maintain visual displays and adjusts visual presentation to consistently ensure proper product placement; including markdowns and other company visual campaigns. • Ensures store is a neat, clean and safe environment for all partners and customers at all times by implementing a cleaning schedule for the store. • Responsible for training all team members and team leads on the responsibilities of visual presentation standards. Team Member Chicago, IL Oct 2015- Current • Make tea for the guest to their liking. • Answering all of the questions about the teas, teapots, and etc. • Make sure the guests have everything they need before leaving the store. • Responsible for customer service. • Created displays. • Helped on the front line (Cashier)
  • 2. • Clean and Maintain a clean tea store Burr Oak Blue Island, IL Jul 2015-Oct 2015 www.burroak.com Cook Conducted preliminary food preparation. • Prepared and cooked menu items. • Responsible for setting up serving lines, garnishing food items, and applying food protection and sanitation measures. • Responsible for receiving and properly storing supply shipments. HMSHost Chicago, IL Nov 2014-May 2015 www.hmshost.com Cook Prepared an extensive assortment of breakfast, lunch and dinner meals; rotating on a weekly basis, including pizza, sancwiches, salads, soups, special-order burgers and breakfast orders • Created breakfast pastries and breads for lunch specials. • Prepped for the next day's shift. • Maintain the food stations by cleaning and sanitatizing. Target Oak Lawn,IL Aug 2012-Dec 2013 www.target.com Sales Floor/Cashier Worked on the sales floor in mornings and afternoons • Helping guests with what they needed with a smile • Handled cashiering, ringing up the guests items with little to no conversation • Suggesting the guest of the items they may want if ask HONORS AND AWARDS ServSafe Certificate of Completion for Sanitation and Safety, 2010 ServSafe Certificate of Completion for Sanitation and Safety, 2014