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Presentation
Skills: Beyond
the Basics
by Jacqueline Stern
Presented March 16, 2016 at Vanderbilt Division
of Epidemiology Administrative Meeting
Why I’m Sort of Qualified for
This
– I was a teacher with over 100 students per day.
– I was always “on the stage.”
– I presented the same material a minimum of 4 times a day- every single day.
– These were 8th graders. They spent a lot of time being awful.
– Sometimes I actually was able to get them engaged.
– I also had to do professional presentations for other teachers and
administrators.
– Most importantly, I’m not naturally inclined to this sort of thing, but I’ve
learned.
Preparing: Presentation
Software
– PowerPoint – the old standby
– There are other options, just google!
– Powtoon – some fun options
– Google Slides – You just need a google account and you will have access to Drive
– Wink – supposedly good for tutorials –seems to be freeware
– Prezi - My latest go to – a bit different
– Microsoft Sway – brand new
Prezi
– Not slide based
– You can use a voice over feature for tutorials
– Add all kinds of file types
– You can get a free public account
– You can also get an EDU license because you work at Vanderbilt
– This is comparable to their first level of paid plans
– https://prezi.com/signup/new/edu/enjoy/
– Link to my Prezis:
– http://prezi.com/0kdjdsnmdod4/?utm_campaign=share&utm_medium=copy&rc=ex0share
– http://prezi.com/-_f3hxpeo0sj/?utm_campaign=share&utm_medium=copy&rc=ex0share
Microsoft Sway
– Free with your outlook/Hotmail account
– Brand New – released in 2015
– Please explore and report back what you think
– https://sway.com
Preparing: Other Tools - Jing
– To demonstrate something in a tutorial style fashion.
– For instance: How do I create a new slide in PowerPoint?
– Only records up to 5 minutes
– Needs Admin Install for your computer
– Free!
– Link to tutorial: https://www.techsmith.com/tutorial-jing-taking-your-first-
capture.html
Speaking Style: Powerful vs.
Powerless Communication
– Powerful Communication
– Asserts dominance: I am the expert. Listen to me and do what I say.
– Usually creates resistance.
– Powerless Communication
– Involves expressing some humility (self-deprecating humor) paired with sharing your
expertise.
– Humanizes the speaker.
– Creates empathy and connection in the audience.
– The audience is more likely to listen and consider what you have to say.
Nerves
– Remember: Everyone is rooting for you. They don’t want you to fail and believe you
will succeed. (Most of the time.)
– Take the focus off yourself. Remember that a presentation is about providing
something that your audience needs, wants, or will enjoy. It isn’t about you. It’s all
about them.
– Over- prepare
– Practice your presentation, so you know where you need to add more information or
clarify points.
– Use visualization to practice and succeed.
– Try to think of questions that your audience might have and already have an answer ready.
– Alternately, it’s ok to say that you don’t know, but you will find out.
Dealing with Divergence and
Hecklers
– Set expectations up front
– Will this be a casual presentation where very open feedback is expected from the
audience
– Will this be a presentation where questions should be held until the end
– Or something in between
– If there is a goal in mind, keep it at the forefront.
– You can even post it in the room.
The Heckler: Formal
Presentations
– Manage your own emotional state – remain calm
– Let the heckler have their say – they may need to go on longer than is
comfortable for anyone
– Use reflective listening before you respond – repeat back to what the heckler
has said for understanding and acknowledgement of their contribution
– Respond – as thoroughly as possible
The Heckler: Formal
Presentations
– Subsequent interruptions
– Observe - “You’ve made a number of points.” (non-judgmental statement)
– Affect - “I’m finding it difficult to progress with my presentation.”
– Request - “Please could you hold any more comments till the end of the presentation.” (be
polite)
– The last resort - Ask the audience whether they would prefer you to carry on your
presentation or want to hear more from the heckler.
– Defer – “Let’s talk about it after the meeting.”
– Circumstance – “Good points, but we need to get through this before time runs
out.”
The Heckler: Group Discussions
– Make the purpose of the discussion clear. What do you want the outcome to
be? This will give you a clear point to come back to when things get off-track.
– Put up a sheet labeled "Parking Lot." Explain that this will be the place to put
ideas that need to be "parked" until either later in the meeting or another time.
– Getting back on track
– Physically point to your presentation.
– Ask the group if this diversion is going to get us to the goal.
– Ask for help – “Everyone, let’s try to keep each other on topic.”
Wrapping Up: Other Key Points
– It’s ok to be yourself, even in formal situations. Be human and most audiences
will connect with you.
– Visuals don’t have to be super fancy as long as communication is clear.
– Alternately, sometimes it is fun to shake things up a bit and try something new.
– Don’t let a heckler get to you. Everyone else in the room is annoyed, too, and
secretly hoping you will shut them down.
– Remember: It isn’t all about you being a super star. Make it about serving your
audience.
Wrapping Up: Other Key Points
– Finally, sometimes you will fumble.
No one really cares.
– And sometimes you will fail, like a
catastrophic, down in a blaze of glory
kind of failure, but that is maybe
once or twice in a lifetime.
– So, feel crappy, cry your tears, and
mope around.
– Then, get up, wipe yourself off, know
that no one else will remember it in
5 years, and live to present another
day.
PowerPoint Alternatives
– Powtoon - http://www.powtoon.com/blog/best-free-presentation-software-
and-powerpoint-alternative/
– Wink - http://www.debugmode.com/wink/download.htm
– Prezi - https://prezi.com/
– Microsoft Sway - https://sway.com/
– A list of other alternatives - http://www.customshow.com/best-powerpoint-
alternatives-presentation-programs/
Hecklers
– http://www.speakingaboutpresenting.com/audience/handle-a-heckler/
– http://www.speakernetnews.com/post/heckler.html
– http://www.telegraph.co.uk/women/womens-business/11479811/Work-
advice-How-to-stop-anyone-interrupting-you-in-meetings.html
– https://hbr.org/2013/12/the-seven-imperatives-to-keeping-meetings-on-track/
– http://www.educationworld.com/a_admin/greatmeetings/greatmeetings032.sh
tml
– http://www.educationworld.com/a_admin/greatmeetings/greatmeetings033.sh
tml
Other Links
– Lynda.com – 10 days for free – includes lots of tutorials for PowerPoint
– Adam Grant’s TED Talk on Powerless Communication –
https://youtu.be/n_ffqEA8X5g
– Susan Cain’s Article on Powerless Communication -
http://www.huffingtonpost.com/susan-cain/7-ways-to-use-the-power-of-
powerless-communication_b_3529900.html
Contact
– Jacqueline Stern, Vanderbilt Epidemiology Center, 2525 West End Avenue, Suite
600, Nashville, TN 37203
– Email: jacqueline.stern@vanderbilt.edu
– Phone: (615) 343-4199
Parking Lot
A place to park ideas that can be discussed later.

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Presentation Skills_Beyond the Basics_3.15.16

  • 1. Presentation Skills: Beyond the Basics by Jacqueline Stern Presented March 16, 2016 at Vanderbilt Division of Epidemiology Administrative Meeting
  • 2. Why I’m Sort of Qualified for This – I was a teacher with over 100 students per day. – I was always “on the stage.” – I presented the same material a minimum of 4 times a day- every single day. – These were 8th graders. They spent a lot of time being awful. – Sometimes I actually was able to get them engaged. – I also had to do professional presentations for other teachers and administrators. – Most importantly, I’m not naturally inclined to this sort of thing, but I’ve learned.
  • 3. Preparing: Presentation Software – PowerPoint – the old standby – There are other options, just google! – Powtoon – some fun options – Google Slides – You just need a google account and you will have access to Drive – Wink – supposedly good for tutorials –seems to be freeware – Prezi - My latest go to – a bit different – Microsoft Sway – brand new
  • 4. Prezi – Not slide based – You can use a voice over feature for tutorials – Add all kinds of file types – You can get a free public account – You can also get an EDU license because you work at Vanderbilt – This is comparable to their first level of paid plans – https://prezi.com/signup/new/edu/enjoy/ – Link to my Prezis: – http://prezi.com/0kdjdsnmdod4/?utm_campaign=share&utm_medium=copy&rc=ex0share – http://prezi.com/-_f3hxpeo0sj/?utm_campaign=share&utm_medium=copy&rc=ex0share
  • 5. Microsoft Sway – Free with your outlook/Hotmail account – Brand New – released in 2015 – Please explore and report back what you think – https://sway.com
  • 6. Preparing: Other Tools - Jing – To demonstrate something in a tutorial style fashion. – For instance: How do I create a new slide in PowerPoint? – Only records up to 5 minutes – Needs Admin Install for your computer – Free! – Link to tutorial: https://www.techsmith.com/tutorial-jing-taking-your-first- capture.html
  • 7. Speaking Style: Powerful vs. Powerless Communication – Powerful Communication – Asserts dominance: I am the expert. Listen to me and do what I say. – Usually creates resistance. – Powerless Communication – Involves expressing some humility (self-deprecating humor) paired with sharing your expertise. – Humanizes the speaker. – Creates empathy and connection in the audience. – The audience is more likely to listen and consider what you have to say.
  • 8. Nerves – Remember: Everyone is rooting for you. They don’t want you to fail and believe you will succeed. (Most of the time.) – Take the focus off yourself. Remember that a presentation is about providing something that your audience needs, wants, or will enjoy. It isn’t about you. It’s all about them. – Over- prepare – Practice your presentation, so you know where you need to add more information or clarify points. – Use visualization to practice and succeed. – Try to think of questions that your audience might have and already have an answer ready. – Alternately, it’s ok to say that you don’t know, but you will find out.
  • 9. Dealing with Divergence and Hecklers – Set expectations up front – Will this be a casual presentation where very open feedback is expected from the audience – Will this be a presentation where questions should be held until the end – Or something in between – If there is a goal in mind, keep it at the forefront. – You can even post it in the room.
  • 10. The Heckler: Formal Presentations – Manage your own emotional state – remain calm – Let the heckler have their say – they may need to go on longer than is comfortable for anyone – Use reflective listening before you respond – repeat back to what the heckler has said for understanding and acknowledgement of their contribution – Respond – as thoroughly as possible
  • 11. The Heckler: Formal Presentations – Subsequent interruptions – Observe - “You’ve made a number of points.” (non-judgmental statement) – Affect - “I’m finding it difficult to progress with my presentation.” – Request - “Please could you hold any more comments till the end of the presentation.” (be polite) – The last resort - Ask the audience whether they would prefer you to carry on your presentation or want to hear more from the heckler. – Defer – “Let’s talk about it after the meeting.” – Circumstance – “Good points, but we need to get through this before time runs out.”
  • 12. The Heckler: Group Discussions – Make the purpose of the discussion clear. What do you want the outcome to be? This will give you a clear point to come back to when things get off-track. – Put up a sheet labeled "Parking Lot." Explain that this will be the place to put ideas that need to be "parked" until either later in the meeting or another time. – Getting back on track – Physically point to your presentation. – Ask the group if this diversion is going to get us to the goal. – Ask for help – “Everyone, let’s try to keep each other on topic.”
  • 13. Wrapping Up: Other Key Points – It’s ok to be yourself, even in formal situations. Be human and most audiences will connect with you. – Visuals don’t have to be super fancy as long as communication is clear. – Alternately, sometimes it is fun to shake things up a bit and try something new. – Don’t let a heckler get to you. Everyone else in the room is annoyed, too, and secretly hoping you will shut them down. – Remember: It isn’t all about you being a super star. Make it about serving your audience.
  • 14. Wrapping Up: Other Key Points – Finally, sometimes you will fumble. No one really cares. – And sometimes you will fail, like a catastrophic, down in a blaze of glory kind of failure, but that is maybe once or twice in a lifetime. – So, feel crappy, cry your tears, and mope around. – Then, get up, wipe yourself off, know that no one else will remember it in 5 years, and live to present another day.
  • 15. PowerPoint Alternatives – Powtoon - http://www.powtoon.com/blog/best-free-presentation-software- and-powerpoint-alternative/ – Wink - http://www.debugmode.com/wink/download.htm – Prezi - https://prezi.com/ – Microsoft Sway - https://sway.com/ – A list of other alternatives - http://www.customshow.com/best-powerpoint- alternatives-presentation-programs/
  • 16. Hecklers – http://www.speakingaboutpresenting.com/audience/handle-a-heckler/ – http://www.speakernetnews.com/post/heckler.html – http://www.telegraph.co.uk/women/womens-business/11479811/Work- advice-How-to-stop-anyone-interrupting-you-in-meetings.html – https://hbr.org/2013/12/the-seven-imperatives-to-keeping-meetings-on-track/ – http://www.educationworld.com/a_admin/greatmeetings/greatmeetings032.sh tml – http://www.educationworld.com/a_admin/greatmeetings/greatmeetings033.sh tml
  • 17. Other Links – Lynda.com – 10 days for free – includes lots of tutorials for PowerPoint – Adam Grant’s TED Talk on Powerless Communication – https://youtu.be/n_ffqEA8X5g – Susan Cain’s Article on Powerless Communication - http://www.huffingtonpost.com/susan-cain/7-ways-to-use-the-power-of- powerless-communication_b_3529900.html
  • 18. Contact – Jacqueline Stern, Vanderbilt Epidemiology Center, 2525 West End Avenue, Suite 600, Nashville, TN 37203 – Email: jacqueline.stern@vanderbilt.edu – Phone: (615) 343-4199
  • 19. Parking Lot A place to park ideas that can be discussed later.