Don’t limit your smart products with a dumb and inaccurate document experience. Leverage the XML intelligence in your documentation to actively guide the user through the proper use of your products. Let your machines enter data and guide the technicians through installation and service procedures. Allow your SOPs and forms to dynamically capture and report on the actions of the user and the machine in use. Interactive documents aren’t just in the future they can very quickly be a reality for you today. Attend this session and learn how many organizations are eliminating errors and improving the use of their documents as they enable them to leverage the ever-growing Internet of Things (IOT).

1. Authored by Man & Machine – Interactive Documents …. can be your bridge
Vi Kellersohn, Oberon Technologies November 8, 2017

2. Our Connected World
Gartner, Inc. forecasts 8.4 billion connected things in use
worldwide in 2017, up 31% from 2016,
and it will reach 20.4 billion by 2020.

3. Demands on Documentation Teams
 Provide up-to-date content visible from any device
 Responsive/adaptive (HTML5)
 Easily searchable, user friendly
 Single source for all languages and outputs
 Custom or personalized documentation
 Provide intelligent and specific information
 Provide only the content needed
 Ensure users are seeing all required information, guide readers
 Confirm all compliance data is captured and actions are taken
 Report and analyze interactions
 Confirm content views and usefulness (ratings)
 Every aspect of the interactions (who, when, where, how, why and on what device)
 Business intelligent on data trends and tracking
 Produce Interactive Documents

4. What is Interactive Document?
 Enables dynamic exchange of information –
capturing input from both man and machine
 It allows you to:
 Guide users to the correct information or flow of information
 Have machine data drive what content is provided
to the User (technician, operator, etc.)
 Capture inputs and activity (man or machine)

5. Challenges of an Interactive Document
environment
 Inconsistency in branding, look & feel
 Lack of single source
 All outputs– print, web, interactive
 Multiple languages
 No content reuse
 Difficulty managing changes
 Rebuild form with each update
 Manually synchronize changes
 Aggregating and Analyzing inputs
 No business rule validation at the point of authoring
 BI & Compliance Reports

6. Maturity of Content Interactivity
Levels of Content Interactivity
ValueOpportunities
Manually Created
Interactive PDF
(Layered)
Automatic
Publishing of
Interactive PDF
IoT-enabled Application
Trackable Inputs from
Man and Machine
Application
Interactive Document with
Integrated Database
HTML
Programmed
Interactivity

7. Authoring – Content Interactivity
Adobe
Acrobat
Microsoft Word

8. Authoring – Content Interactivity
Single XML Source file can drive
all the Outputs
PDF HTML XML with
interactive inputs

9. Value of XML as Source
 Content is tools independent
 Content intelligence is human and machine readable
 Enables multi-channel publishing
 PDF, HTML, interactive documents
 Automates content reuse
 Streamlines change management
 Enables ROI savings

10. Featured Interactive Forms Documents
XML Structured
Content with
embedded
PDF Interactivity
XML Structured Content
HTML5 with Trackable
Interactive Inputs

11. Content Life Cycles of Interactive Documents
Create Manage Publish Deliver
Document (Form)
Capture Manage Report
Input (Data)

12. Key Characteristics of an
Interactive Content Solution
 Uses XML-based content source
 Minimized tools dependency
 Ability to support all levels of interactive maturity
 Open and scalable architecture
 Flexible implementation options
 Minimal IT burden
 Provides multi-stage ROI

13. Two Sample Solutions
Create Manage Publish Deliver
Document
Input (Data)
XML Structured
Content with
embedded
PDF Interactivity
XML Structured Content
HTML5 with Trackable
Interactive Inputs
Capture Manage Report

14. DEMO - Interactive Solutions In Action

15. Example Use Cases
 Service Information and Tasks
 Standard Operating Procedures (SOPs)
 Guided Checklists
 Product Installation instructions
 Operation or Maintenance Procedures
 Manufacturing / Work Instructions
 QA Test procedures
 Compliance or regulatory records

16. Benefits of Interactive Content
 Enhance customer experience and satisfaction
 Reduce time performing service tasks
 Reduce customer support call times
 Improve content quality & data accuracy
 Easily capture compliance information
 Generate new revenue opportunities
 Reduce publishing and
distribution costs

17. Q&A
Thank You
Vi.Kellersohn@oberontech.com

18. Who we are:
System Integrator & Consultancy
 Experienced Systems Integrator
• Implemented Hundreds of Automated Publishing Systems
• Average consultant has 15+ years of XML and publishing experience
• XML DITA Technical Committee members
 Expertise in:
• Content Strategy and Implementation Assessment
• Multi-channel Publishing and Delivery solutions
• Implementation, Configuration, and Customization
• Evaluation and Tools Recommendation
 Customers Across Key Industries
• Manufacturing, Life Sciences, Publishing, Finance,
Government, Aerospace, Electronics & High Tech
 Partnerships
• 100% Customers Success - proven track record
• Premiere Titania Software reseller and integrator
• Partners with leading content technology solution providers