Jack Duncan is a Systems Integration Test Engineer with over 15 years of experience in testing. He has extensive experience developing test procedures, executing tests, maintaining test scripts, and reporting on test results. His background includes working with companies such as Carnival UK, Ordnance Survey, Lockheed Martin UK, and Aviva Healthcare.

1. Jack Duncan
292 Leigh Road
Chandlers Ford Contact (M) 07854 215160
Eastleigh jack.duncan@nerfheardertesting.co.uk
Southampton Born 10.08.1983, British
Hampshire
SO53 3AU
Summary of Qualifications
 Abilityto actionproject goalsandto produce highqualityoutput for internal andexternal customers.
 Excellent planning skills developed fromInnovative, creative andenthusiastic inapproaching projects.
 Stakeholder management skills withbothinternal andexternal stakeholders, withthe abilityto interact with
variedpersonalitytypes fromtrainees to executives.
 Requirements Gathering
 DecisionModelling Techniques.
 Black Box Testing
 TestingUsing VirtualEnvironments
 Agile Test Methodology.
 Test Execution.
 Agile methodology.
 Exposure to QTPandSelenium webdriver.
 Use of test toolssuchas ALM, JIRA, VSTS, Test Manager.
 Define priorities, organise, developandworkina team environment to meet businessneeds.
EmploymentSummary
Director NerfhearderTestingLtd contracted to
Carnival UK Group– Scheduledcontract end 1st
Feb 2017
SystemsIntegrationTestEngineer November2016 – Feb2017
 Development of test procedures to cover the full end to endintegration lifecycle of a large employee
management system.
 Liaise withdevelopers to developclear andaccurate test scenarios
 Maintainandimprove the integrationteams Regression pack to enable full andaccurate coverage following any
change to the infrastructure.
 Ensure the best possible test standards are met during testing periods.
 Use of Test Link for test creation andreporting.
 Provide detailed andaccurate test reports post eachtest phase.
 Use of multiple environments to properlysee throughthe test lifecycle.
 Configuration ofmultiple virtual environments to fit the test perimeters as per release schedule.
 Accurate Test Execution& Reporting.
 Worked as the sole integrationtester onthe project.
 Completion ofBlack box testing.
 Workingalongside a multinational teamof developers and suppliers basedinItalyand the USA.
 Maintaining test scripts followingdeployment of code or the evolutionof test criteria.
 Submit progressreports to management teamfor signoff of eachphase.
 Creation ofmedium complexitySQL scripts to provide the required Interrogationof the systems database using
SQL to provide confidence that the systemis correctlyretainingthe informationexpected.

2. Ordnance Survey
SystemsIntegrationTestEngineer June 2015 – Sept2016
 Development of test procedures to cover the full end to endintegration lifecycle of a large geospatial platform.
 Liaise withdevelopers to better understandthe changes and provide a more accurate test platform
 Maintainandimprove the integrationteams Regression pack to enable full andaccurate coverage following any
change to the infrastructure.
 Ensure the best possible test standards are met during testing periods.
 Use of HPALMfor test creationandreporting.
 Provide detailed andaccurate test reports post eachtest phase.
 Worked as single point of contact for multipletesting phases across various geospatialcomponents.
 Use of VirtualMachinesto integrationtest components across various environmental states.
 “Timeshift"testing withina virtualenvironment to test the long term effects of change on databases.
 Configuration ofmultiple virtual environments to fit the test perimeters as per release schedule.
 Become sole contact for the Enhanced Conflict Resolution Workflow(ECRW) element of the Ordnance Surveys
infrastructure, indoingsounderstanding the intricacies ofthe component andhowanychange mayimpact this.
 Productionof the full andonlyECRW regressionsuite to aggressivelytest the component post change.
 Workingwith developers to assist in the accurate resolutionof defects.
 Test Execution& Reporting.
 Maintaining test scripts followingdeployment of code or the evolutionof test criteria.
 Maintainteam andindividual Jira cards soas to accuratelyreport that status of the current test phase
 Interrogationof the systems database using SQL to provide confidence that the system is correctlyretainingthe
informationexpected.
 Workingwith developers to assist in the accurate resolutionof defects.
 Implementation ofTest Manager as a replacement for ALM, as part of the companies move towards using the
Microsoft VSTS suite.
LockheedMartin UK May 2014 – June 2015
SystemsIntegrationTestEngineer –SecurityCleared
 Development of test procedures inaccordance companystandards oncommercial andsafetycriticalsystems.
 Appropriate stakeholder management with two3rd partysuppliers inorder to enable accurate test design and
execution.
 Ensure test standards are met during testing periods.
 Use of qualitycentre for test creationandreporting.
 Workingwith developers to assist in the accurate resolutionof defects.
 Test Execution& Reporting.
 Runningof test within a test labenvironment.
 Correct set up of the labenvironments for eachlabsession.
 Maintaining test scripts followingdeployment of code or the evolutionof test criteria.
 Team lead for a large defect release, responsibilities including.
 Creation oftest plans andschedules.
 Allocationof tests to test engineers.
 Creation andsubsequent 3 Partysign off of test readiness reviews.
 Responsible for the writing and sign off of test entryandexit reports.
 Successful ontime completion ofSystems IntegrationTesting andFactoryAcceptance Testing.
 Defect Management via regular defect review boards.
 Attendance and input to dailyupdate meetings.
Gap in Employment Aug2013 – May 2014
Followingredundancy from Aviva due to the company offshoringa largesection of its ITand Change
Department, I took the opportunity to spend some time travellingAustralia and New Zealand.

3. AvivaHealthCare IT& Change Dec 2012 – Aug2013
Test Analyst
 Test Analyst for HealthCare, ona Mandatoryregulatoryproject to ensure Aviva was compliant with current
legislation.
 Manage Risk escalate accordingly.
 Stakeholder Management.
 3rd Party Off Site Testing Co-Ordination
 Ensure Test Standards are met duringproject lifecycles.
 Defect Management via QualityCentre & Developer discussions for resolution
 Agile Testing methodologies.
 Test Execution& Reporting.
 Design ofautomatedQTP/Selenium tests to enable faster iteration testing during sprints.
 Maintaining Automated QT/Selenium test scripts.
 Java, Web, Mainframe Testing.
 QTP and SeleniumAutomation.
 SCRUMstand-ups with Agile Team.
AvivaHealthCare IT& Change Apr 2007 – Dec 2012
BusinessAnalyst (DecisionService Specialist)
 Liaise withbusiness users andsystem developers inorder to successfullydevelop and implement new
functionalityand enhancements to Decision Services, both internallyand externallyfacing.
 Gather requirements to enable to successful and correct buildof systems
 Support ad-hoc change requests for newrule deployments.
 Manage the expectationof DecisionService users duringthe deployment lifecycle.
 Create Unit Tests to be runbythe businessprior to anynew deployments.
 Support the Acceptance Testingof newDecisionServices bythe business soas to deliver a fullyfunctioning
service that is fit for purpose.
 Create Test Conditions, AutomatedTest Scripts for unit testing.
 HPQualityCentre usedto store condition’s & scripts Defect Management via QC.
 Work closelywith system developers to successfullyanalyse andresolve systemvariances.
 Developeffective technical solutions to meet business requirements andimprove workingpractices.
 Administer the lifecycle ofthe project frominitial planning andtechnologyacquisitionthrough system testing,
installation, training, and operation.
 Development of documentation to support the use of the DecisionServices within BAU.
 Support the DecisionMethodologyacross the wider organisationas part of Aviva’s Decision Centre of Excellence
 SCRUMStand ups.
 Integrationof ThirdPartiesto our internal systems providinga better customer journey
AvivaHealthCare IPClaims Feb2005 – Apr2007
ClaimsAssessor
 Handle QualityAssurance for the IPClaims department ensuring customers claims were dealt withappropriately
and accurately
 Handledthirdpartysupplier payments for services such as medical examinations andprivate investigator
instructions, provided to Aviva.
 Worked as a User Acceptance Tester for the department whenchanges were made to our claims handling
systems.
 Regular reporting onclaims figures to the heads of departments.
BritishArmyReserves Nov2005 – June 2010
Gunner,457 Battery, 106 RegimentRoyal Artillery(V)
 Maintainstandards and discipline expected ofa Britishsoldier
 Accuratelyand efficientlyfollow orders givenbysuperiors
 Use knowledge and skillslearnt to their best effectiveness to carryout anygiven task.
 Safelyandresponsiblyhandle weapons systems bothpersonallyissued and the Air defence equipment used by
the unit.
 Work closelyandefficientlywithall Ranks withinmyTroopto enable a better working environment befitting the
values andstandards expected.
References and Employment summary prior to July 2005 are available upon request

4. Operating Systems: Windows 95/98 and Windows XP,
Software Packages: MicrosoftOffice/Professional,HP QTP, HP Quality Centre (ALM), Enterprise
Architect, Test Manager, VSTS, JIRA, SQL
Education/Training & OtherQualifications
ISEB Business Analyst
ISEB Software Testing Techniques
ISEB Systems Analyst
ISEB Decision ModellingusingUML
Blaze Advisor
NVQ level 3 Business Administration
Level 1 Archery Coach