IHIOH

1. BUISNESS LETTER:
Business letters are an important
communication tool in professional
settings. You will likely need to know
how to write different types of business
letters and emails throughout your career,
from a compelling cover letter, when
applying to a position, to a persuasive
sales letter or a formal resignation letter.
we discuss the main types of business
letters, when to use each one and tips for
effectively writing your own.
Type of business letters
Coverletter:
A cover letter is a business letter typically sent with your resume when applying to a job. While
not all employers require a cover letter, it is a great opportunity to explain your professional
experience, qualifications and interest in the company and job.
A cover letter should include the following sections:
Contact information at the top of your cover letter, include your name, phone number and
email address to ensure the reader knows how to contact you after reviewing your application.
Letters of recommendation:
A letter of recommendation is written on behalf of another professional to verify their
qualifications and work ethic. A letter of recommendation can strengthen an application for
employment, higher education or another professional opportunity.
A recommendation letter should include the following sections:
Relationship of the recommendation
The letter should state the relationship of the person making the recommendation to ensure
the reader knows what qualifies the writer to speak on the applicant’s behalf.
Recommendations letters are often written by coworkers, supervisors, mentors or teachers.
Interview follow-up letters:

2. You can send a follow-up letter after interviewing for an open position to thank the interviewer
for their time and to demonstrate your interest in the job further.
A follow-up letter should include the following sections:
Overview of the interview: Include key topics discussed during the interview, such as specific
job tasks or a talking point that interested you. Be sure to mention the title of the position. These
details demonstrate active listening while expressing your continued interest in the open position.
Offer letters:
An offer letter is an official offer of employment that describes the specific terms of the position.
If you agree to the terms the letter offers, then you will sign the offer letter and accept the job.
An offer letter should include the following:
 Job description: This item outlines the specific job tasks and requirements of the role.
 Job title: A letter that states the official name of the position can ensure you are hired for
the right role.
 Requestedstart date: This is the date on which you will begin employment. You may
discuss with your employer if you need to adjust the date.
 Salary and benefits: This information includes the offered salary, bonus and benefits
that come with the role. Some employers may specify when they distribute bonuses and
when benefits, such as health care, begin.
 Acceptance timeline: This is the date by which you must respond to the offer letter.
Letters of resignation:
A letter of resignation informs your employer of your intent to resign. While you may verbally
notify your coworkers and employer of your plans to leave, many organizations prefer to have an
official letter for documentation purposes.
GoodNews Messages – Types of Good News Messages
Probably people think that good news messages are easy to deliver as these messages have
positive impact on the readers. In business communication, delivering messages possesses
enough importance as it has a direct impact on the business relations. No matter, whether the
message is good, bad or neutral, yet it should be delivered properly in a complete formal
structure and a professional language. As the name suggests, good news messages carry positive
news and by the nature they have a positive impact on a relation. There are different types of
good news messages and before sending good news messages, having sufficient knowledge
about ways, forms and effects of the good news message can be really helpful. Below is a little
introduction about good news messages and following the track, forms of good news messages
are also included.

3. Types of GoodNews Messages
Thank You Messages:
In these types of good news messages a message should
be written in the form of Thank-You because it is sure to
receive positive response as well as it is good for
strengthening relation. Follow the structure and let the
receiver feel important, as:
 Start with a good news.
 Give additional information regarding what the
receiver did that you are appreciating.
 End with such compliments that leave an impact
on the receiver.
CongratulatoryMessages:
Let the thing happen which is unexpected. Commonly, Congratulation Messages make a quick
impression on the reader and create goodwill. The reader may not be sure to receive congrats, so
this will surely earn extra points. Follow the track:
 Offer Congrats for a particular achievement
 Show your sincerity by providing a few details
 Make an impact on the receiver with a good end
GoodwillMessages:
The actual purpose of writing a goodwill message is to form an excellent personal relation with
the reader and the reader should feel the importance of this message. The goodwill message
requires to be written according to professional way. There are several objects in which it is
good to deliver a goodwill message such as:
 For encouraging the receiver to keep doing good work
 To appreciate efforts of an employee
 Thanking supplier for receiving special services
 For having long term support and productive relationship
 For saying thanks to the speaker
 For accepting donations sent by the writer

4. Bad News
Delivering bad news is never easy, but professionals need
to deliver bad news in many different situations, both
internal and external to the organization:
 bad review of job performance/elimination
of position
 applicant did not succeed in job search
 smaller-than-expected funding for a program
 customer order will be late, or is unable to be fulfilled
 customer contact at the organization has a different position and customer will need
to work with a new person
 technical issues will interrupt services sporadically for the next week
 and more.
 Goals for Bad News Communications:
There are seven goals to keep in mind when delivering negative news, in person or in written
form:
1. Be clear and concise in order not to require additional clarification.
2. Help the receiver understand and accept the news.
3. Maintain trust and respect for the business or organization and for the receiver.
4. Avoid legal liability or erroneous admission of guilt or culpability.
5. Maintain the relationship, even if a formal association is being terminated.
6. Reduce the anxiety associated with the negative news to increase comprehension.
7. Achieve the designated business outcome.
What Is a CV?
A CV (short for curriculum vitae) is a document outlining information about your career,
education, skills, and achievements, including scholarships and awards. Generally, a CV is two
to three pages long. The length of a CV can vary depending on your work experience.
There are three different types of CV formats:

5. Chronological CV: This is the most commonly used curriculum vitae format, and it lists your
work history starting with the most recent position. Use a chronological CV if you have prior
work experience and want to highlight your skills and project experience.
Functional CV: Also known as a skill-based CV, this format is used to focus on your skills and
work experience, instead of chronological work history. While it is not as widely used as a
chronological CV, a functional CV can be preferable if you have not worked previously, have
gaps in your career history, or want to change careers.
Combination CV: This format is a combination of a chronological CV and a functional CV.
Using a combination CV, you can highlight your skills and provide a chronological work history.
What Is a Resume?
A resume is a document summarizing your education, work experience, and skills. The length of
a resume may depend upon how many years of work experience you have. However, for most
applicants, it can be kept to a single page.
Generally, there are four standard types
of resumes:
Chronological resume: Similar to the
chronological CV, this resume format lists
your work experience in descending
chronological order, starting with your most
recent position. A chronological resume is
considered the standard format that many
hiring managers prefer.
Functional resume: This format
emphasizes skills and experience over
employment history. A functional resume
format is ideal if you are changing careers
or have little work experience.
Combined resume: A combined resume is
a mix of chronological and functional
formats. This resume format highlights
your skills and experience before listing
your employment history in descending
chronological order.
Targeted resume: A targeted resume is a customized document highlighting your qualifications
and experience for a specific job opening. Generally, a targeted resume requires more
preparation since it is tailored to one prospective company at a time.